Juan and his team are great. Great Customer Service and always helpful. Thank you for always helping me out!
I love this Brakemasters so much.The owner is the nicest guy.Honest up front.I always get my oil changed here not over priced and they make sure everything is looking good under the hood.
Nice people good service worth the waiting good alot of customer.
I have been going here for many years. I mostly go for oil changes because they are affordable, faster and easier clean up than doing it myself. I usually go in the early afternoon during the week and they get it done in less than 30 minutes. I get my breaks done here as well and they are very dependable. Highly recommend!!
Easy to work with very reliable and on time.
First time customer and I’ll be coming back. Brett helped me out, super friendly and explained everything very clear. They did a great job, fast and friendly.
Darwin did some serious homework to fix my ramfla which the parts were discontinued for. My beater is now a defeater thanks to Darwin and his team.
Fast, professional, and reasonable. Very pleasant experience. Will return.
They are nice. People.
Honest, patient and friendly service
Great fast service. No appointments if you show up within 15 minutes of them closing which usually is 6pm they will perform oil/lube/filter service
Very professional and great prices!
Very kind and caring about your car. I keep going back.
This is an amazing place! The staff is efficient and knowledgeable. The environment is clean and add to that theyre honest.
I purchased four new tires today from a local tire shop (Americas Tires) and they referred me to Brake Masters for alignment (they even gave me a $30 off coupon). I had excellent service at the tire shop so trusted their referral for alignment. There was only a customer waiting in the main office when I entered, so I rang the bell for service like the sign said. The alarm sounded as I heard it from the main office. I could see technicians walking around the bay, so I patiently waited figuring one of them would eventually come and help me. That never happened. I even made eye contact with a couple of techs. I decided to leave and take my business elsewhere. If the customer service is that bad while trying to purchase services I dont want to find out what it is like afterwards.
Over rated and over priced.. person at the counter had no customer service skills was very rude so i took my business elsewhere. Not sure if they even merit 1star..
Great staff . Excellent manager and can do almost everything a stealership can . I did my wifes oil cooler plugs and coils for 200 bucks labor were here. We brought the parts just the oil cooler at the dealer the part would have been 600 .and its a turbo so the top half of the motor had to be removed to do the plugs and coils. Very professional and know what theyre doing they would be Master techs if you didnt have to pay for the certification & schooling. Hands on is always the best way to learn anything... Great place . I only let them work on my wifes sub and my car, syn oil change for 20$ bring your oil from Walmart for 28$ Mobil 1 annual protection. . Best prices in CA
Great customer service.Been going here for years. Honest good work.
Great trustworthy mechanics that get all my servicing done quick and easy. Theyll tell you their opinion on other things too without pushing trying to upsell you on everything. All my oil changes get done quick and easy and they even offer a discount to loyal customers.
Very professional very honest very reliable and fast have most Parts in stock I would definitely recommend. The owners are very friendly nice people also thank you for your help while I was stranded
Got sent here by Americas tires because I needed a lug nut. They took off my tires and said I needed new brake pads. Told them to put the tires back on because I didnt want to get it done today. Went to another mechanic and he told me I have about 50% life left with my current brake pads. These guys are not honest. Go to an honest mechanic for your brakes not here.
Had the rear brakes done on my 99 Yukon today at this location. Juan Pantoja and his crew took great care of me. I will recommend these guys to all my friends and family.
Juan and the guys are very knowledgeable and professional. Great pricing too.
Very professional and quick . I love the people there, they earned my business.They are trust worthy,and always give the best advice. I highly recommend this place to those who want a piece of mind.
I went in for an estimate, manager David treated me like I had a Porche instead of a 2002 Camry .Very honest not pushy and David double checked everything. All the staff...great! Goin back being a woman, equally treated. Thanks brake masters!
This post doesnt accept the amount of characters required to do justice on how this place will scam you. First, the disrepectful old guy at the front counter
Quick response and fair pricing
Had a coupon for $45 alignment given to us by Americas tire in Simi. Shop added $45 labor to adjust the caster and camber. Seems like adjusting caster, camber, toe, etc. is an alignment. Seems like they just added labor to squash the coupon.
These guys are great! Always quick, easy, reliable, and fair
Wonderful place. Fair prices.
Excellent service!
Best Service in town.
Way overpriced!!! They Forgot my hub cap, had to drive back!
Always the same guy, always Honest and accurate.
Good value!
Good
Very expensive compared to Firestone.
Always friendly and Always honest.
Good
Really great people
Robbery!. Dishonest!.Beware stay clear.
Good
Buyer beware.
Very good service