Ive been going to Gold N Heart for over 10 years. Im always beyond happy with their selection of jewelry, quality of repairs, and friendly staff. I recommend this independent business to all of my friends and family!
Tom did an amazing job with my custom engagement ring and wedding band! I couldn’t be happier with his knowledge, and the customer service from everyone I interacted with at Gold n’ Heart. This will be the only shop I go to in the future! That you so much!!
Gold N Heart jewelers is a blessing to have in our home town! They always have what I need, and Pauline was unbelievably helpful and courteous in finding just the right chain. Thank you! Highly recommended!
My dear mother god rest her soul would only come here for here jewelry needs for many many years. Took my Rolex in for shorter link done on the spot 5 mins flat. Excellent informative customer service the gentleman that helped me today was as very nice a sweet heart of man. And fixed my gold medallion necklace with a very very fair price. This place has always been around for a reason they live up to every expectation. I will only purchase from and here alone. 5 starts all the way.
Great customer service! Thank you Vanessa for your help.
Thank you so much! I LOVE my engagement ring. I picked the ring out a few months ago and my now fiance came back and they remembered EXACTLY what I wanted. Mr. and Mrs. Kim gave us a really good deal and were to sweet, attentive, and honest. I never felt like I was trying to be sold something and I felt that they had my true happiness at heart! By far the best place in the diamond district.Will be back for my wedding band!!
Very lovely store with many nice custom pieces. Excellent staff with strong knowledge of their business. Extremely pleasant and very good interpersonal skills
Wifes ring went missing.. Contacted Gold N Heart 25 years after original purchase and Mr. Tom recreated original ring (with upgrades of course) and is absolutely gorgeous!! Highly recommend! Thank you once again!!
We love Gold N Heart and would highly recommend them to anyone! We came here for our engagement ring and wedding bands. The engagement ring was custom designed by Tom, who did a WONDERFUL job. We couldnt be happier!
I had a ring that I wanted changed into a pendent. Thomas was a great help in designing something modern and fashionable. He was helpful and knowledgeable with stones, their quality and how to best show the piece. A fabulous place to go to for repairs too.I look forward to using them in the future.
For many years, my family & i trusted & respected their customer service, & professional ethics. UNTIL recently. My children had a mothers ring made there, which i loved, but it needed to be re sized. The woman behind the counter was very rude, & condescending, but we took a chance anyway. A week later they said it was ready, but upon receiving it, we discovered a stone was missing, (which they lost, & over looked). They did, finally, find it & replaced it, but were not pleasant about the whole thing, nor apologetic. I will NEVER use them, & recommend them again. (& WAY overcharged for the re sizing)
I went in the get my ring resized. I got it out of the country and wasn’t able to size it until I came back. I went in and they told me they could do it. Because of my diamond’s placement, they warned me that they might come out. But I was reassured that they had an amazing jeweler and they were right! My ring looks beautiful and fits well! Very happy with the service and hospitality.
Hands down the greatest jewelry store in Simi Valley. Sara was ridiculously helpful, as was the rest of the staff. If youre looking for a store that has a small local feel but want the BIG name inventory...Gold N Heart in Lincoln Square is it. Thanks again Sara, the engagement ring was stunning and UNDER budget, youre the best.
Beautiful jewlery. They also have jewlery on consignment. Fantantic customer service.
Such a friendly and warm personality!She could easily have made a sale, but made us realize that it would be better to wait a few months until effects from an allergic reaction had worn off.Definitely coming back once its time!
Super sweet. Really helpful and nice. Beautiful jewelry
We went to resize a ring, they explained our options really kindly and well. Then took care of it!
Tom is the best!
Wonderful business! Excellent customer service.
I have purchased many things from Gold N Heart on Cochran Street.LeeAnn has always been so nice and knowledgeable, so of course when it was time for my now fiancé to start looking for rings, I sent him to LeeAnn. December 25th I got the biggest surprise and of course I said YES. Thank you to Gold N Heart Jewelry and to my trusted jeweler LeeAnn for helping my fiancé to find the perfect ring.
Very friendly and helpful. Highly recommend.
Beautiful jewelry and great service