If you’re a 12 year old kid (my grandson), this place is amazing to see the ice cream made right in front of you, but if you’re old school (me), the theatrics outshine the taste and quality of the ice cream. If you like Benihana for the show you’ll like this place, but you can find far better Japanese food than Benihana and much better ice cream than here. When we visited the air con was broken and it was 92 degrees in the shop and the girl behind the counter was super sweet. Probably the best feature here…

The novelty of it is cool, product is alright, preparation is inconsistent. 2 orders of the same thing... Dole whip, plain... oddly different consistency; one was smooth and juicy, the other chunky and chewy. Environment feels darker than it used to be.

Its funny how often I end up here after ice-skating. Everyone has been super nice and helpful and the ice creams are fantastic. I always get the custard but they also have Dole Whip!

Always love this little gem! The employees are kind and its super fun to watch them make the ice cream! Bonus points for non-dairy alternatives! My sister cant have milk, and even other places that have non-dairy alternatives dont have much variety... Its so rare to go to a place where she can have literally any flavor she wants! 😁

Hands down, thIs lil shop in a strip mall at the end of Simi is home of the BEST ice cream I’ve ever tasted! Not sure if it is because you can pick ANY flavor or goodies to add that you like, or if it just doesn’t get any fresher than actually freezing liquid ingredients before your eyes…but YUM! I don’t live nearby, but if I am ever remotely close I find myself making a detour for my kiddos & I on the way home. The employees are always friendly & accommodating of my request to put a “super freeze” on my concoctions so they make it the 20miles home. Glad I found this place! 🙂

My family and I tried Sub Zero last night for the first time and unfortunately last time. We all agreed that the asthetics of the store and the science of the ice cream were more valuable than the taste of the ice cream after it was made. Customer service was great, but ice cream tasted more like nitrogen or some kind of chemical rather than the flavor they were trying to create. Appreciated vegan options but will not be going back to Sub Zero anymore. Wish it was better tasting.

Friendly employees and really detail focused and the ice cream is really good

Its ok little pricey wish the nitro lasted longer

Little gal making the ice cream gave tons of attention to each patron, especially the little guys, asking questions about school, telling them about the ice cream making process.

Very good for its category.

Dragon breath was such a fun experience .

Super cool experience for the adults and kids for sure... and we had the owner to our home, before covid, for a kids bday party and it was awesome, highly recommend!

Great selection, great ice cream, neat process!

Had to walk out. Always enjoyed getting ice cream from here, but after a 30 minute wait to get something that resembled their dragons breath things we had to walk before they made ours. Service is always good but I think the guy doing the mixing needs some training.

Best ice cream in Simi Valley, as a bonus the staff is always cheerful and wonderful to talk to :)

First off, I just want to say that the staff here was amazing! If you are the owner or manager of this place, both of your employees from the closing shift on 02/16/2020 deserve a raise. They were both knowledgeable, friendly, and helped us through the experience, going out of their way to make our 8 year old son smile. They were enthusiastic, warm, and great at their jobs in a way that is so hard to find in employees.I loved the employee creation I tried... I think it was called raspberry pie or something similar (raspberries, brownie batter, and graham cracker crumbs, original cream). My girlfriend got the banana cream pie, and my son made his own with cherries and Oreos.The actual freezing of the cream was awesome and interesting to watch. If I may insert a groan-worthy dad joke here, it was super cool hahaWe even tried the Dragons Breath balls just for fun. You definitely have to eat them quickly to produce the effect of frosty breath but they were fun and made us all laugh.I wish one of these was closer to us. We had a blast and will definitely seek out these shoppes again whenever we see them.

This ice cream is really cold.If I spilled it in my lap could I win a McDonald’s spilt coffee in the drive through type settlement?Asking for a friend.

The service was good: friendly, attentive, and generous. The ice cream was delicious! My kids absolutely love the liquid nitrogen and all the mist. The employees really play to it. The facilities are clean and well-maintained. The overall, a good time!

People here are great always make sure our needs are met

Love taking my kids here. The ice cream is really good - very fresh tasting. It is a little pricey for ice cream. But we go for a special experience. My kids love it when they make the fog for the ice cream. The girl working last time we went was so nice.

Such good ice cream!!! The flavors are so unique and interesting. My sister and I ended up sharing the cucumber and green tea. The cucumber was definitely different from anything Ive tried. It had bits of cucumber and was pretty refreshing. The green tea was delicious and the texture was what made it a bit different. I think the combo was good because there was a safe flavor along with a more unique one. I would definitely come back again!!!

Pretty good ice cream. Very cool that they freeze it right there in front of you

Really excellent ice cream experience in the city. Frankly, one of the best ice creams I have had in last years.

My reviews center on eating Gluten Free. Luckily we got there at a slow time and the employees had time to go get the jug of their ice cream base so I could read the ingredients - thanks! But neither of them knew if it was gluten free and frankly didnt know what gluten is.Happily, the ice cream base looked GF and I feel okay after eating it.They were OUT of salted caramel flavor! But we can live around that.We love freshly made liquid nitrogen ice cream - so very creamy. I think maybe Creamistry achieves the silkiest mouth-feel of all, with their big mixers working the ice cream, but this was very good. It had better be good, at close to $8 for a Regular cup (their middle size). Think about the cost of a pint of Ben and Jerrys, etc.The employees were friendly and helpful, but food workers these days need to know at least the basics about food sensitivities and ingredients.I recommend enjoying a treat here - especially if you have no limitations and can eat anything you want - count your blessings.

I dont like that you cant sample anything because its made to order. I didnt like the flavor I chose, brownie badder. I got marshmallows, brownie bites and pecans. It didnt mix well for me.I do like how the ice cream was made. Pretty neat! My friend got caramel ice cream with white chocolate and it was better than what I got, and I dont even like white chocolate.

Dessert and a show!!! Gotta love super fresh ice cream, a must see attraction, go go go

Staff is not always welcoming and polite especially given the uniqueness of the product and the fact the ice cream is on the expensive side . When my children tried to watch the delicious science take place ftom. behind the glass they were told to move back and get down off the ledge which appears to be present for younger ones to see.better and tcpme evening hours they never answer the phone . Customer appreciation and thus customer service is weak.

Great fun . Fun staff.Yummy creations

Fun place to go. They have some healthier ice cream version as well.

Best ice cream place ever the cookie batter was. My favorite

The kids were excited about it, but there was a long line. We were willing to wait, but after 15 minutes they had only helped 2 people. We ended up giving up (so had a few others) and going to dairy queen.We drove past on the way back to the hotel after eating and the people that were in line in front of us were just exiting with their order!

This place is AMAZING! Its ice cream and a show! I always bring family here when they visit from out of town, and they always impress! Love the mint chocolate chip with andes mints. Yum!

This is ice cream you have to think about. Create your own flavor or choose from multiple flavor recipes. The ice cream is made in front of you using liquid nitrogen to freeze the ingredients. Good flavor.

My daughters love to come here when I say, ice cream? This is their first choice 👍🏽 🍨

My kids could hardly wait to try this place. As they freeze the ice cream in front of you with nitrogen a cool fogs spills over the counter. Looks cools. They both got the yogurt as the base with one mix-in for $14. (The girl at the counter should have been more helpful since weve never been before.)We are all shocked by the chemical flavor. Didnt taste good like ice cream or frozen yogurt from Cold Stones, DQ, etc or grocery store. Just tasted like frozen chemicals. Maybe the other bases taste better.

Yummie. 🍧Custom Ice cream made right in front of you from a list of different types of milks. Hundreds of flavor and mix in combinations. My favorite is cashew milk rocky road. I just cant get enough. The bathroom is clean and the only downer is NO Wifi so minus one star. ☹️

What a fun experience. SO many options. Vegan, dairy free, full force cream and a ton of toppings. Fresh made ice-cream. We learned they do catering and hired them for one of our Open House events. It was such a great experience that my daughter requested them at her wedding! I just learned a dangerous things...they are now on Uber eats. So worth the experience its and the great ice-cream.

Grandkids love watching them make the ice cream with the nitrogen

This is our favorite ice cream place. Pretty close to unlimited combinations. Its like Cold Stone, only with more choices.

Very cool spin on the ice cream parlor idea; ice cream is made right front of you, being frozen fresh with liquid nitrogen.

Amazing ice cream. Fun to watch the nitrogen freeze the cream before they hand it to you.

Surprisingly good, I was expecting the cool factor to be the draw but the ice cream was great and there were a ton of options

So good. If you like the texture and creaminess of Dip n Dots, youll love this. Its like one big huge Dip n Dot, but with mixins.

So cool. You have to go there. It is more than ice cream. It is an experience.

Dont have what they advertise, kids were very disappointed they even have a sign and display at the counter for the dragons breath product but dont make it?? Ripofff

Very nice ice cream and very nice employees 👏😎👍

I was at the habit but this place cool too

I know it’s a bit pricy but it’s so damn good. I think, in terms of flavor and quality, it beats the hell out of BR, Coldstone, and Thrifty.

They have a lactose-free option that was surprisingly delicious and the staff was friendly and patient.

Love this ice cream shop, the flavors are sooo good!

Great place to go to and is fun to watch them make the ice cream with Liquid Nitrogen

Pricey for ice cream, but the kids love the experience.

Amazing I love how they make it in front of you.

Our favorite ice cream place to go to, especially now summer is almost here!

You have a large variety of opinion and it tastes great! Just gotta wait thats why I give it 4, not the fastest but they try.

Lot of choices, great tasting and above all that it is made in front of you.

Great ice cream choice

I had to wait for some one to attend us we were just standing inside and no one was there to attend us for 10 min we called out but no one came

Nice location, fun way to make ice cream.

Great customer serviceand love the vegan options

The best ice cream in the world

Raspberry Sorbet with raspberries n blueberries mixed in [*plus extra Citric-Acid•]

All the awesomeness! Everytime!

Its a fun time for the kids

Never been but I can tell this place is cool

Love that they have vegan options!

Very good ice cream.

Great ice cream

A good place

Delish and fresh

The staff is friendly. They could work on cleaning the tables more often.

Simple, fast and delicious.

Delicious! Too many choices!!

Really good ice cream

Delicious 🤤 Ice cream!!

Fun and delicious!

Great Ice Cream and Cool process of making it

Good frozen yogurt!

Bummer. Out of nitrogen. How can that happen? Someone should call Shark Tank!

Best Ice Cream ever

Tasty

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