Love this market. Everyone seems happy working there and always happy to take you directly to the item you cant find. Good selection of most items i want.
I love the great (and growing) selection of organics...from fruits and vegetables to dairy products to chips, Publix offers a variety of options for grocery shoppers. Competitive prices with fast and friendly checkout service, too.
This location is always clean and has a great selection of goods. The seafood department is one of my favorites compared to other grocery stores. Staff is always friendly and eager to assist with any inquiry.
Very clean and well stocked store. Team members are helpful and very friendly.
I frequently visit this page through my job, but the staff is typically very helpful and friendly if you cant find a particular product on the shelves.
Always clean store, friendly and helpful staff. Not sure I like the new flow and items in new locations but still a good store
I come here all the time and staff are very friendly. On this occasion, I had the pleasure of being helped my Conner in the deli. This young man, was extremely polite, had a wonderful demeanor and went above and beyond to help me. I’ve been in management for years and I definitely see strong potential in this young man.
Helpful people and they answer your questions friendly the subs from Publix are awesome
Nice store, timing of online order pickup for Deli items could use improvement. Last 3 online orders for sandwiches were not ready at the scheduled pickup time.
Left Lowes because the sub guy was taking 10 mins to make one sub. We needed 8!!! Came over Publix. Always have know their subs are great. Connor at the deli section is a riot and really great guy. Publix he needs a raise $$$
Awesome store. Employees are incredibly friendly and helpful. Location is clean and maintained.
Always a pleasure going to this Publix.The fried chicken and especially the hot and spicy wings are always super juicy and delicious for our dinner.
HUGE store, all the associates are super helpful and friendly. Love the mini shopping buggies for the little kids💚
Sometimes public can be a little bit expensive but when they have their sales Im on it and I always get good service very courteous people and they always help me to my car if I need it
This store is organized well. I end up missing it when I have to shop at other less organized super markets.
Love Publix but can be a bit pricy on some items. Very clean
Helpful staff, great selection, very clean. Left the store in a good mood. Cant say that about most other grocery stores I go to.
The best Publix in the Upstate. Hands down! I love every single person who works here. Its like a big family. Where shopping AND working is a pleasure.
Clean, well stocked, and great options.
The sales associates are so warm and friendly!! Great prices on the grocery items..love buy one get one free!! Sean was so helpful bagging and putting my groceries in the car.
Great employees great products and clean
Great place to shop, however, getting in and out is a pain. Why only 4 stars.
The products are where theyre supposed to be which is a huge plus when doing shipt.
Well organized, always stocked shelves and helpful, kind, and happy staff! Shopping really is a pleasure at this Five Forks location.
Ordered a cake for my daughters 2nd birthday! Sent a picture of what I was thinking and they did great! The price was great too! Was very happy with it!
Pharmacy was great and moved quickly
Good selection of groceries at a slightly higher price.
Every time I get strawberries from here they mold in 3 days
Love Publix. Clean, great selection, great service.
Always well stocked, friendly employees, clean, great deli
Solid grocery store, good options, always clean.
Publix where shopping use to be a pleasure. Since the re-model it has turned into a maze that completely counters any attempt at social distancing. Also be prepared to wonder around aimlessly trying to find anything. Everything has moved and little is labeled on the aisle markers, or even close to where it use to be. A failed remodel for sure!
Super clean and friendly staff. 👌
The Chick-Fil-A of grocery stores
Publix associates are SOOOO helpful and friendly. The one comment I must make about the produce department though is this: their availability of fresh jicama is spotty at best. I can buy it elsewhere but we prefer to buy from Publix. Wish they could fix that supply chain problem reliably.
Always a pleasure shopping here
Every thing was good . Had a good chat with check out lady and bag lady, wasnt to busy. Prices are to high !!!!!! JSC
Always top-notch
I was very disappointed in Jessica. I asked where the vital wheat gluten was? The first associate asked Jessica to help and she said Yes! It is on aisle 1. She just pointed. She was doing nothing. Okay that was fine. But it was not there. I asked 4 different associates but at least they were honest. Then at the register she came up. Still doing nothing. And I said its on aisle 5 not one. They were out of it. She said I said aisle 5 or 1!! With attitude. I said whatever. I could not believe it. I always thought Publix had exceptional customer service.... Bad.
Great friendly service
Great place for food
Great sta5
The deli service is terrible. Ordered meat and cheese for pick up, when I arrive at the time it was suppose to be ready it wasn’t so I gave them time and shopped around did another round still not ready.. an hour after ordering the deli meat it is still not in the online pick up and they have one person working in the back not acknowledging customers. I speak to another employee who grabs the lead Tish or Tisha, who was extremely rude. I explained my deli meats are still not ready 30 minutes after the time they gave me. She said “well did you ask anyone?” .. I ordered online I shouldn’t need to ask anyone for what is suppose to be an easy in store pick up. She did not comp anything or seem apologetic she just said there’s a lot going on. I can understand that if you’re willing to be nice about it but she came off like it was my problem for not asking. As someone who care takes for those hard of hearing it is not easy to approach and communicate to people for everyone. That is why online pick up is so nice and important to keep on top of. As someone who shops here weekly multiple times I will not be returning. Tish or Tisha needs to be taught customer service as I walked by her earlier while waiting and didn’t get a hello as she was stocking things in the area, she should NOT be a leader.
They NEVER have what you need or want from the deli. We’ve gone to purchase food for a tailgate, for which we ordered ahead and paid for (a tray), showed up, had no record of it. It’s always something with this one. Of the area Publix, this is easily the worst.
We bought ground sirloin in larger packs. We got home and I opened the pkgs to separate the meat into 2 freezer bags. Publix had pink fresh meat over brown meat, to sell their old stock! I took pictures of the meat and the label to show how disgusting the meat on the inside looked. Dont buy meat ther
Really nice! A little crowded at times but still a nice shopping experience
Bruh it PublixxxxPretty clean pretty coolmake decent subs too
Clean store nice staff
Deli service is terrible.
Refurb of the store looks great. [Gotta learn where things are now 🙀] self check out is great.
Very nice. They are changing around. I only went in yo get my prescriptions. The pharmacy is now located to the far left front of the store. Still working on a drive through. Parking lot has been replaced. It wasnt busy at all. Every store associate was cleaning something.
Great staff. Very helpful and friendly. Always go the extra mile to help the customer. Big, clean well laid out dtote
Best grocery store in Five Forks!
The best pro ducts and quality
I love the Five Forks Publix Always clean, friendly, and helpful. Things I especially like: no card so no tracking what you purchase, they take your cart out so you don’t have to go put it up. Bilo doesn’t have half the things on my list. Never go there anymore. And I like the new Lowe’s and thought I would shop there a lot but I don’t. Publix is my store. One day I got an eggplant and cut it to use it for supper. It was bad so I rushed back to buy a new one. I had to ask the produce guy for one and told him what happened. He got me one and wrote a note for the cashier telling her I didn’t need to pay for the new one. Very nice.
One of the larger Publix I have been to.
With remodel is now a great store, selection, service all top notch.
Always helpful customer service
A little pricey but very clean
There is a real disappointment in the remodel. Shelves are never stocked. Lets not discuss the deli... impossible.... do not ask for thick sliced deli meat, they do not understand that.When you check out and they ask if you found everything and say no, that is ignored.What a disappointment....
I had an issue where the sandwiches I picked up in the deli case were mislabeled. When I called the store I was told to bring the back. Vicki was at the customer counter up front. She was very helpful and pleasant. She made sure the deli had my correct sandwiches ready when I arrived. And gave me a credit due to my inconvenience. She also told me a better way to get home because Woodruff Road was partially blocked due to construction. THANK YOU VICKI!!! YOU GAVE ME SUPERIOR CUSTOMER SERVICE!!
Great staff Cliff and Paul really helpful. Thanks
Clean, nice grocery store.
I love this place ❤
Great place to buy groceries. Customer service great!
The store itself is fine. Typical Publix experience. The deli we have had issues with. Three times now weve had a call ahead sandwich order (45 minutes, so plenty of time to prep) and had the sandwich not be ready because the deli ran out of ingredients and didnt bother to call us before arrival. Both times they couldnt find the number despite them calling on multiple occasions prior to these incidents. It would all be fine if they had offered anything substantive for the error, but all you are met with is what else do you want?... and thats even from the manager.Stay away from the deli if you want great customer service experience.
Awesome customer service
PLEASE FOR THE LOVE OF GOD GET SELF CHECKOUT. Used to love this store, but there is simply no way to check out of it efficiently for a busy person. The deli was half an hour late with my online order today. On Saturday, I had ice cream, just one thing to buy. There is no way to check out without waiting for at least one and usually more than one person in front of you with a huge cart to check out. They dont enforce the 10 items or less rule, their cashiers are painfully slow and they almost never have more than 3 check-out lanes open, forcing people with full carts into the 10 items or less lane, where they form a maddening logjam.Meanwhile, they are paying employees to stand aound waiting to offer to roll your cart out for you. They are so slow when they roll the carts out that I dont have time to let them help me . They dont help, they just slow me down. Youd be better off using those paid positions to open another checkout lane or in the deli, where lines jam up because there arent enough employees. I left my drippy ice cream where I was standing and walked out in total frustration. Lately Ill go out of my way to avoid Publix. Its painful.
Great place,friendly staff!
Cashier are bad attitude.
As always, Publix provided a great experience. Theyve got their expansion going on right now but that hasnt slowed down their ability to deliver great service.
GET A NUMBER SYSTEM IN THE DELI!!! This store would get 5 stars if we didn’t have to wait an hour to get served!! And they say that the “online ordering makes it easy”, but only if you want to wait 3 hours for the first available pick up time!! Other Publix stores have a number system that allows you to shop while you wait with your number. SO much easier. Instead, 50 people crowd the counter arguing over who is next! Come on Publix, listen to your customers!!
Just revised my rating. I have no idea how I gave it a 2 star when they deserve 5.Glad I went back and looked at what reviews I have given.Just like all Publix stores, this one does a good job.They seem to be better than most groceries who have only two checkers and lines 10 people deep.
Clean store and helpful staff!
Best customer service around, period. Good prices too.
Instacart works perfectly!
My store of choice
I wanted to write a review of this Publix location concerning my visit on Christmas Eve. It was a last minute decision to purchase a sub tray for a Christmas gathering. I showed up and didnt even expect to be able to place an order because they were absolutely swamped with work to do. After speaking to (I hope their names are right) Eric and Josh they quickly got my small tray together and customized everything for me. Of course, there is almost never anything bad to say about any Publix stores, but I am appreciative of how friendly and helpful these two employees were. Thank you for the wonderful service!
I use to love shopping here but the last two times I’ve went in to send money using western union a employee at the help desk “ Celeste” is her name is more than rude to just throw the recipe on the counter with a pen and say sign this. She didn’t even acknowledge me until another customer (white guy) said I was next in line instead of him. She is very rude and disrespectful in her manners. Better training for someone who’s supposed to be in customer service. Maybe she should move to stock shelf’s if she can’t be pleasant to all customers no matter the skin color.
Great supermarket. Clean store, nice staff. We shop this store primarily. Great bakery. We enjoy their breads and rolls. So much better than the normal breads sold. Great deli. All the departments are helpful. Good beer selection, just wish they had more German beers. Thanks.
Great store
True to customer service and care for community.
Publix is our favorite grocery store. Although some of their prices can be steep, like produce. We find of course if you hit the sales it takes some of the sting out. We love their subs, and two for one sales. The restrooms are always clean, stores appear well maintained, and the employees are friendly and helpful. Being retired, we shop all of the grocery stores for the weekly sales. I switched my prescription to Publix Pharmacy to take advantage of their prescription prices. At first I was a little concerned with the customer service. A couple of the employees there werent real friendly, but Ive noticed things have been changing for the better. Until Wegmans arrives down south, Publix will be our first choice.
I had a five star experience at Publix in Five Forks today and wanted to share! I left an item at the checkout and didnt realize it until I got home. (I didnt even pay for it. It was stuck at the top of the belt.) The item was mission critical. :) I called the store, and Todd (the manager) brought the item to my front door, along with flowers. Thats remarkable customer service! Kudos to the entire team at Five Forks! Thank you.
This is literally the worst store i’ve been at. i’ve asked for something simple in the seafood place for the workers to laugh at me the entire. THE ENTIRE TIME. imagine that? the store is self is great but the seafood market, would not recommend at all. any seafood needs, go to the one on woodruff road. this one sucks.
Very friendly people!
Today I ask an employee why arent you wearing gloves or facial mask, his response was, were not allowed. He said if we wear them, and dont take them off, that we are to clock out and go home. Because they are not allowed to wear them. Wow! Really Publix? Publix has lost my respect...
Public quality Publix cleanliness. Currently undergoing some renovations so the layout is going to change and right now its a little confusing with some of the construction.
Great place to shop
Absolutely exceptional staff. Very clean building and restrooms. Isles always look perfect. Slightly more expensive groceries than other stores. Publix store brand products are excellent as well.
Clean, pleasant and never crowded grocery store. Staff is extremely nice and helpfull! Thank you guys! Also, i would put 10 stars if i could for having non dairy cheese and sour cream substitutions for the families who have to deal with food allergies. Good job Publix!
Great folks. Reasonable prices. Decent corporate culture...better than most by far.
We now do the majority of our grocery shopping here. Lots of organic brands and all around good grocery. My only complaint would be that I wish they had more in the way of freshly prepped premade foods - but I dont buy that type of thing all that often, so not a big deal.
Been my favorite grocery store for years. Great service (really wonderful employees), selection and condition of store. If they dont have it, they have been able to get it for me. The deli and bakery do super work too. 😊 Also, would like to say thank you to all the sweet folks who let me out into traffic, when I am leaving at that exit without the light. Man our road is super busy at Five Forks.
Like their milk.
Great store
Another pleasurable visit. The people make the difference here. Shout out to Hunter for his delightful enthusiasm and willing to help attitude!!
Just spoke with someone at the deli named Amber, and she was extremely helpful and very nice. Was able to place my order for a party platter earlier than what the online order was giving me an estimated pickup time of. Always friendly service whenever I shop at this location.
Good and clean