The quality is unmatched. The service is stellar. I am so impressed with our purchase, and may have become a Riccar convert. Chuck is awesome!

Great service from a locally owned and operated business. They sell riccar which is an American made, high quality vaccuum. Highly recomend.

Always kind folks and they know their stuff

These guys are the best. They only sell quality vacuums. We buy all our vacuums from them and service is super fast and friendly. Theyve been at it for a long time and know their stuff...always trust their recommendations.

We have been going to Vac Shack for years. When my old vacuum died and I went to Vac Shack to see if they could resurrect it. Pat was so helpful and gave me honest options about fixing vs. buying something new. It was helpful for me to hear about the workings of various vacuums. Now I have a whole house Vac that I purchased from him. He sells me parts when they wear out and keeps supplies for my old push vacuum. I am thankful for Vac Shack and Pat. He has a good heart.

Pat is a great guy. Always there when I need him.

Brought my canister vacuum in, of which I had taken the top off of to see if there were any wires or anything loose. Whenever I go to this place, they always try to sell me another vacuum, telling me how no one really likes canisters and this time was no exception. After declining again to buy a new vacuum, the guy told me how really mad Pat was going to be when he saw that I had taken the top off of my vacuum and wanted service. Would they work on it though? Yes, but Pat is going to be mad because he just never knows what hes getting into when people have torn into their vacuums like this. I was already walking out the door with my vacuum. Called a place in Council Bluffs, explained my situation, they said, sure, bring it down, well fix it for you.

Great store. Pat and Chuck are the best!