I placed an order for tires with Carter. He called to let me know when they were in. He scheduled an appointment around my schedule the same day I called. Mike personally helped swap all 6 tires because he knew I needed to get in and out. While the other tire stores are listening to themselves on the radio, Mike and Carter are getting it done!
So first time dealing with Discount Tire here in Sioux City was a pleasure. My wife and I share 1 vehicle because I work from home day shift and she is a vampire. On her way home blew a tire and between having to have it towed and insurance and endless hoops finally got it to these guys. Tow trucks showed up few minutes prior to close and carefully they took my truck in and got it done in about 30 minutes. Brand new shoes on my 2004 truck rides smooth and they were very reasonably priced especially for turn around time. Needless to say over the other tire shops in town with waits and appointments anytime I need something done tire wise Discount Tire has my vote Tire and wheel service great customer service prompt service give them a shot. Hands down best experience
Our tires wore out too early, but they prorated them against new tires. The deal was that you have to have record of regular rotations to qualify.
Highly recommend this place! I was driving through the area when I got a flat tire. I pulled in and they were able to quickly assist me in getting back on the road. Special shout out to Pete for being so patient and understanding with me as I was more than a little flustered.
Had a tire out of balance in Sioux City, so stopped by the Hamilton Blvd store. In and out in about 10 minutes. Phone was ringing all the time an all staff were calm, courteous and helpful to each customer. Liked this store better than my original purchase store!
Every 30 days I was going to discount tire just to have them air up my front 2 tires. One of the guys who works there asked if this was happening regularly? (I think he started to recognize me) I told him yes and he proceeded to tell me that they can check the tires and repair the flat if thats what it was for no charge when I had time. So, I set up an appointment and come to find out I had corrosion on my valve stems on both tires. They told me it would be an easy fix and they fixed it and didnt charge me anything and I didnt purchase the tires from them. They even replaced a black cap for the valve stem that has been missing for a long time.Their customer service is awesome! I highly recommend these guys!!
Reliable and complete although I only get my tires rotated all the tires . I got the rotation for free, cause I paid for them there . Nice and clean place too.
Called for prices on tires. Price was at the price point and a better quality tire than I had been looking at. So when we got there and working out the deal was looking at rims and found some that were both different and looked good. So went from just tires to tires and wheels and was same day installation even though near end of the day. Fast friendly service and all around great guys.
Best selection anywhere. If they dont have it in stock they will get it. Tires or rims. They live up to their name by matching/beating online and competitors prices. Quick service. Only tire store Ill go to!
Great, quick, friendly service. Clean facility. One of the best deals on tires in town last week, and a quick, free tire repair today! I’ll be back again!
Pete provided us with quick service. Went to five places before I found the tire I needed.Thank you.
They practice social distancing and face masks. They are very knowledgeable about their products and not pushy but allow you to make up your own mind. Its a good place to shop for your tire needs?
Im extremely pleased with the service here. I came to get tires but I left rims also. They werent annoying salesmen like other places. I was able to get them on and out before they closed for the day. The guys there were so nice and helpful. I will definitely recommend them to anyone.
This is the only place I utilize for the services they offer. They are helpful and patient and always willing to go beyond expectations. I recently brought in my car with a flat late in the day, they got me in and out as fast as they could. One guy even talked to me about what was going on when it was time for him to go home. In short, their service is exceptional.
Friendliest staff with incredibly quick service! Had a leak during a work roadtrip and they got me in immediately and had everything taken care of in no time. Words cannot express my appreciation for this team!
Excellent customer service. Love the multitude of options available. Great prices!
Best place to check your tires or replace them, friendly staff and very fast service. 💯 recommended.
I love Ryan and the rest of the staff here. They are helpful and they dont pressure any buys. I started business with this company in Colorado and even here in Iowa they stand for safety above sales! I wont go anywhere else for my tires!
Kudos to these guys! Your employees are fantastic. Always positive and very nice. Your customer service is top notch!
Honestly you cant beat these guys on price or speedy-ness and they just have incredible over the top service in every category. We went all over town and these guys by far had the best price and even took a little off per tire. They were able to get my car in that day AND they were nice enough to switch out all my swollen lug nuts. Thank you!!!!! You guys are the best
They fixed my radial pull after driving cross country 1400 miles by rotating tires. Im yet to buy new tires however they fixed my issue untill I do this upcoming winter.
Wow, the staff here were amazing! We called ahead about a sound our car was making and when we got there they diagnosed it quickly and were very nice! It ended up being no problem and they didnt try to charge us for something we didnt need. Definitely a great tire shop.
Happened to stop by right before closing time and was still helped out. After a quick fix I was on my way. I appreciate the friendly staff keep it up👍🏼
Bought some Ko2s for my Tacoma on March 23rd and all the guys working there were great. I will continue to go to discount tire for all my tire needs and they earned my recommendation 👍🏼
They did great! They were very helpful and speedy. All employees were nice and accommodating
Always friendly. Good prices. Willing to take care of you.
1st time customer. I heard great things so i stop in on a Friday to put tires on my new Jeep Grand Cherokee (hemi) i bought my wife for Xmas. Although they did have my tires which is great, in their haste to get the job done quickly, the inexperienced tech lifted my new vehicle by the ground effects!!! Creased the plastic in 4 places (2 on each side!) They told me they would file a claim and get back to me on Monday. Well its a month later and i havent heard back from them and no return on repeat calls. Quality in America has gone to sh*t!! Im sick and tired of the lack of care/responsibility from these big businesses!
Ive purchased several tires from Discount Tire. They are friendly, efficient, and affordable. They stayed open late to make sure my flat tire was replaced. Theyve even repaired tires for me for free! 😃
Quality service, experienced and friendly help... highly recommend. I have been a customer for many years and hope you will too... 😀
Very quick and professional service. Id go back again to get my next set of new tires.
I arrived on time for an 8:30 appointment. My car was pulled in almost an hour later. I value my time and dont appreciate unannounced delays. If I am an hour late for an appointment they cancel and charge me. Really not satisfied.
The quality of service and personableness of a small town mom and pop shop you can trust. A really nice guy from Texas who was working there helped me out and really went the extra mile to make sure my car was safe to finish up my cross country drive. Thanks!
Good place
Ryan was very helpful and informative! They will continue to be the place I go for my tires/tire problems!
Best tire shop I have ever been to! Their customer service is fantastic even after the sale! Definitely recommend!
Randy did a great job of taking care of me with my purchase. I ordered my tires since they weren’t available the when I purchased them. Upon installation they did a very sloppy job. Tires were covered in bead sealer.
Came in to get a tire rotation, staff was nice and friendly, and I was out within 20 minutes. Great service!
Super fast super cheap and super friendly they deserve more then 5 stars
Very professional, help with what you need and very competitive prices
They are really friendly and get things done fast!
Incredible experience, such kindness and empathy and integrity in the staff, got me in right away, I had two toddlers in the van, and their atmosphere is top knotch clean and free waters and coffee and cleanliness. Absolutely every thing I experienced from startTo finish was above and beyond what I could ever hope to expect. They have won a customer for life and all my children when they have cars will be using their service also. Thank you for bringing such a great business to Sioux City!
Great selection of tires and very friendly. The guys there make you feel like its a small shop and not a big chain store.
Does not carry my tires
Fast and helpful. Very friendly staff. Definitely will return.
Needed a tire quick. They were very professional. Great prices and friendly staff. Need tired in a jiff and with affordable pricing this is the place to go!
Hands down THE BEST customer service around!! When leaving work tonight around 415, I noticed my low tire pressure light on, I immediately called DT, I knew they closed at 5 but wanted to see if they werent busy and could still get in today. They informed me that we very busy but to still bring it in and they would help me! Glad I did, there was a screw in and they fixed it up free of charge! All the while staying well beyond their closing time helping me and other customers too without any hesitation!! Thank you
Mike was awesome, he cared about the safety of our family, not only our vehicle. The best service Ive ever had! Theyre also super quick. I was only in for about 10 minutes or so. The best!
Amazing service. My wife got a screw stuck in her tire the night before, flat in the AM. I filled it up and drove down in the morning, they pulled the screw, patched it up. While waiting the guys were very chill and easy to talk to. Talked about some rims for another car. Didnt charge to patch it up! Super Impressed. Probably will do all my tire work with them! Cool
Was supposed to get my tires replaced because one of them is about to explode. However, apparently my lug nuts arent of the right shape, so they refused service unless I purchased a $55 kit with correct lugs. Not the best of situations but the guy there was respectful about it and explained it all in a nice manner, so overall it was alright. They serviced my old vehicle a year or two ago and that experience was great, so they get 4/5 this time.
Excellent customer service. No charge to repair the slow leak in my tire. Replaced the valve stem and im back on the road. Great people!
Nice people but When it came time to execute it was an F for failure u pay for what you get and when you get for free you don’t get much. Just tellThe customer you don’t have time to fix it instead Saying it will be an hour and then two hours later going home and not fixing it. New businesses only get one shot and if you screw that up it’s a good chance they will not come back
Great Service
Great service and great staff
The guys ar FABULOUS! THE WAIT TIME SHORT! LOVE THE PLACE AND MY NEW WHEELS!!!!!
It is nice to see a business that focuses so much on customer service. Everyone I spoke with was friendly and knowledgeable. I could not find a better price, even looking online. The rebate offered at the time of purchase came in 3 weeks. I will definitely be back for future tire purchases.
Excellent customer service, great job & good price!!!
Stopped in to check prices, compared to other tire stores, discount tire got my business, paid $400 less here than i would of if tires,tires tires wouldnt price match. Same tire, size everything. There loss.
Friendly and helpful staff. I was able to get new tires same day!
Wont be going anywhere else for tires! Great staff, Mike was extremely helpful. Cost effective and time efficient! Definitely 5 stars.
Excellent experience here getting 4 new tires on my sedan. The staff was to the point yet willing to work on the price. Free coffee while you wait, which isnt long. I was in and out in under 45 minutes, all for a price lower than every other place in town. With a clean and new facility with great customer service, why go anywhere else?
Timely, polite, clean & helpful.
Very reliable and honest staff. They gave me a great estimate and price. Will be coming back in the future.
Very friendly staff, they got my car in quickly and helped me choose the best option without spending a lot of money!! Highly recommended
My Kubota garden tractor got a flat. It was late Saturday and I needed to do more work so quick get to discount tire. They fixed it in 5 minutes at no charge. Get service nice people. Thanks discount tire.
Took my daughters new used car in to have them check the tires for wear and pressure. In and out in 10 min and no charge. Great place! Always a good experience. Best price in town for tires and wheels.
Best place to get tires and they have a huge variety of tires they get their work done fast and efficiently
They were helpful and answered all my quedtions. Had a very clean and comfortable store. Highly recommended
Slow service. All I needed was a simple tire rotation and I spent about an hour there
A good place
10 minutes till closing and they still made time to get me 4 tires mounted at a very fair price! Very helpful and courteous!Definitely recommend this discount tire center!
Outstanding service. They really take care of their customers. Tire prices are low and if you find them cheaper elsewhere they will match.
Great friendly service. I would recommend them to anyone that has wheels. I will be going back when my tires are in need of srevice
They beat tire racks price and saved me $176 on shipping. Clean friendly atmosphere. They were excited to see my selection on my vehicle. Torqued all the lug nuts to specs. Included road force balancing for same price. Beat everyones price in town by $50 per tire. Tires and wheels had to be ordered but came in two days. They will be my go to tire guys!
Great experience super friendly staff and so fast. Wasnt even here 5 mins before my car was in and getting tires. Best thing is they beat tires tires tires on price. I highly recommend this place for any tire needs.
The initial service was awesome and fast. Fast forward less then 6 months and less then 5,000 miles my chords are showing on my tire (mind you I had a 40,000 mile warranty on them) my husband called and they said bring it down and we will get them replaced for you. I take it down there and the story changes to oh its mechanical and we can give you a discount on two new tires so not only are they not replacing them but heres the biggest joke! We go in to see what kind of discount he can give me on two new tires. Two new tires would be $220 and thats with a $50 discount are you kidding me! I only paid $171 with all of the fees for the two that they put on! My other two tires were junk yard tires and cost less then these two brand new ones and they still have a lot of life left on them. What a joke, I will not be using their services ever again!
I have always had such good service and experiences here! Once I was desperate and really down on my luck and they really helped me out! This is definitely my go to tire place! Thank You Discount Tire!
This place is insane. Talk about customer service. Its like the old days when people cared about quality and service. They are amazing
Great quick professional. Got new tires mounted and balanced.
Absolutely the best tire store in town now! I went in looking for a used tire, I had already been to a couple other shops and had no luck, and I only had $60 so I could only afford a used tire. Tom, the gentleman at Discount Tire though helped me to get a brand new tire cheap, only $80, and then he even let me pay him the rest a couple weeks later. Ive never even heard of a shop doing something like that! What incredible customer service! Ill never go anywhere else for my tire needs again. I cant recommended this place highly enough!
Ive been there twice and Im usually in and out in less than a half of an hour. I had called ahead of time to test the patence and professionalism of the staff and the gentleman took the time and helped me decide on some mid-range, quality tires for a good price. I left and was then able to be serviced right away, with no surprise charges. There is an inexpensive certificate plan to cover the tires in case they need replacing due to hazards, for which I opted in, although in retrospect I should have considered the manufacturers warranty.Update 1: I lowered my rating because the tires were under-inflated by 10 psi; Amateur mistake that shouldnt be taking place at any tire shop. Also, one of the hubcaps was placed incorrectly and I had to remedy that myself. Update 2: Im maintaining 4 stars instead of 5 because after the second visit because I had to have the mechanic go back and refill my front tires, which they deflated to 34 (again) as I was getting rear tires replaced. The front tires were already at the proper PSI which is 44. He didnt understand this and I tried to explain it to him. He wasnt all that argumentative about it, but its still a mistake they should not be making, nor should there be any issues when theyre having to be corrected.
Needed a tire fast. Called ahead and they had it in stock. Got it on quickly and we were back our way. Great, friendly service!
I went here to have something checked on my car. They first tried to sell me tires I did not need. They manager then showed me a small metal piece in a baggie and told me he replaced the valve stem on my tire for free. I know for certain that was not off ny car, maybe he assumed I know nothing about cars. Thatvis the kind of thing thatvmake people not trust mechanics. We will never go back here.
Good prices
Had a flat two different occasions quite a bit of time in between each both times I forgot they fix flats for free know who the hell can beat that places charging 20 $25 to fix a flat wake the hell up excellent staff friendly Im going to buy my tires there too real soon Top Notch establishment
The staff at discount tire is awesome! They are always helpful and friendly, very knowledgeable and strive to get you the best discount on rims and tires! Thanks to all the staff at the sioux city location.
Tires were low on sir after a cold snap in the weather, cheerfully, and quickly inflated my tires for no charge. I checked their tire prices and found them very competitive.
ALL THEY DO IS CHANGE TIRES AND BALANCE THEM THEY DONT DO ANY MECHANICAL WORK LIKE CHANGING WHEEL STUDS THEY SAID THEY ARE NOT AUTHORIZED TO DO ANY OF THAT I WILL NEVER GO BACK THERE AGAIN !!! IN FACT IM GOING TO BETTER BUSINESS BUREAU TO TALK TO THEM ABOUT MY EXPERIENCE
The place is clean, the staff was friendly. They didnt try to up-sellout make us buy more than we came in for. Fast, courteous, service! Ill definitely return for all my tire needs!
Was very impressed with their service& prices. & Their follow up care. Workers were very friendly & knowledgeable
Cause you can get tires checked for free. Dont matter if you bought tires there or not.
Fast, friendly service. Good prices and a clean facility. Ryan was very helpful
Tires under warranty and had it replaced And back on the road in about an hour. We will never go anywhere else. Technicians were respectful and helpful. Thanks guys!
The best place to get tires or get your tires fix very nice respectable experienced people i love Discount tire and i recommend all my family stop by and give them your business great place i love them
Very good service. Very friendly and helpful
Fast. Clean store.
The guys here are great! No issue getting me the replacement tire that I need even though they had to special order it. There insurance cant be beat if you get as many flats as I do.
Price is same when you factor in the labor. Good fast service