Note to owner response. Your team members were great! it was your lack of inventory that cased the 3 stars. Other party City locations I have been to have been well stocked with Halloween decorations that close to the holiday. The fact that your response automatically assumed your team member was at fault is disheartening. Do better!
Id like to start by saying I normally really like party city, but today I wasnt impressed at all. They had 3 people working and the line was pretty long. I asked them to blow up 5 balloons and it took them 30-40 mins. There was one person that was getting their balloons first, so I knew I had to wait which is fine. The problem I had was they would blow up 2 of my balloons and move on to another customers order. Finish the order you are working on before you move to another. One of the girls working had 4 very noticeable hickeys on her neck. I guess they are that desperate for help that they would let someone work like that.
There was a woman in here so completely rude to the front people. From what I gathered she hadnt paid for any of her items and was coming back for them and was angry because they hadnt inflated balloons she hadnt even paid for yet? Grow up. Kudos to the young girls up front. Bad karma to you, karen with the ugly knock off gold purse.
Fun spot to stop! The candy area is so much fun!
People are helpful and store is clean
Very dirty they dont take alot of pride in this store was shocking.
Halloween section is basically nonexistent 3 weeks before Halloween and employees dont seem to care
Ordered balloons to pick up between 6 and 630 its 5 to 7 and Im watching them put them together and the managers face looks like it will break if she smiled has not said one word to me. Will not be back
Went in looking for some self inking stamps. It took a minute but I found them.
Found the colors that my daughter wants for her graduation party. Thanks Party City, one more thing off my to do list.
Great service nice people
If youre throwing a party they definitely have what you need. I went to get supplies for my new years party for which I am doing a vegas theme and a balloon drop with 120 balloons. Some stuff is a little more spendy to do but i like to go the extra mile with party planning. Party city is the place to go.
Thy didnt carry any Harry Potter items and the only tropical birds were toucans and flamingos.
They dont have a huge list of options for anything other than whats new I like having more options and thinking outside the box when it comes to party decor and supplies.
Good variety.
Was never there dont remember ever shopping there
I bought candy there with my birthday money and was very disappointed. I got several different kinds and all were stale, old, and absolutely discusting. I have never in my life tasted worse candy than that. Shame on you for taking my birthday money and ripping me off.
Fun place very friendly
The lady that helped me out was fabulous. Love shopping here for my party needs. They have literally a little bit of everything.
Disappointed the graduation stuff is not out yet.
Straight doo doo, messed up my daughters first birthday. The name is “party city” and can’t get a party package correct. Will not use again.
Store is great but maybe hire an actual adult to supervise the 5 high school employees working... that way someone knows what to do while they all hide in the back trying to look busy while 10 customers wait in line wondering if anyone is coming. I asked one of the girls if we could get a cashier and she didnt even acknowledge me she just turned around and walked away and 30 seconds later another high school kid came up front to check everyone out. 🤦♀️
I have made 4 attempts to contact this company on an order I placed I,line. An item was broken and all parts were not there. I have heard nothing from them. I would recommend not buying from here
Nice selection of kids party deco, they usually have the latest trending cartoon. Wish the costumes were cheaper. Nice place to go all year round for things like Spirit week etc. Can get some good clearance items and a nice balloon section.
Love their sales after a holiday. The check out people could be more inviting but that is what it is.
We love going to Party City they have a huge variety of all different kinds of stuff for your birthday parties and anything else
They have everything you could imagine needing for a party! Staff was super helpful! Its definitely the go to place for any celebration!!
Great 👍
Very well organized and although the employees seem exhausted, theyre still friendly and patient. Always great service, despite the craziness theyre surrounded by. A literal party city.
Just as the name implies. Has a bunch of party supplies. Need helium balloons? Need a tank of helium instead? This is the place for it. Can also get 10 pieces of candy for the price of 1 dollar. Other candy might be more be such like 4 pieces of candy for 1
Love this store, its clean and friendly. They always have what we are looking for or something similar to it. Its everything you need for pretty much any time of part at any time of year.
Some costume wear was made with cheap material and was not even close to adequate
This is the place to go for all your party needs. I went in for just a couple of items and came out with alot more than that. Its almost like I was a kid in toy store. They have just about anything and everything you would want for a party and then some. The prices are pretty fair. I am definitely coming back here.
The salesperson I had was very helpful even though the store was very busy.
So much temption going here. I have to focus on what I really need... And then
It has a lot of good party stuff for every theame.
Good place to go if u need party supplies for anything
For being the citys largest party planning place, you would think they would have a great selection of balloons for EVERY occasion. I needed some thank you balloons, they only had ONE crappy style available, and only three in stock! The whole time the employee was snippy and not great at all at explaining things or answering questions. Would not buy balloons from them again.
I just have to say the best place to shop and the best workers there they are dime a dozen treat them right there hard to find
Friendly staff and great selection
Found everything we needed for my grandsons 1 st birthday party
It was great, never been there before, the people that worked there were very helpful and courteous
Wide selection around the halloween time for costumes. Some items comparatively priced, but some of the more authentic items are a little over priced imo. Nothing fancy, but organized and clean
Party City always has what I need.
Employees are so rude.
VERY HELPFUL, WILL DO EVERYTHING TO MAKE SURE YOUR PARTY IS THE BEST.
Didnt really have what we need and not alot of help.
Cool place great prices and so many varieties to choose from!!
They have a wide variety of unique party decorations and fillers. We got what we needed!
Good place to get your party things
Awesome place!! has everything & anything you would want for decorations or party!
Helpful staff, and so many fun items to choose from!
Most amazing party choices.
Great stuff, not so great customer service.
Had a large selection of party items. Was a bit surprised Valetines items were not marked more.
Store has great customer service experience!!
Its a specialty shop. Its a great location and prices are good
BEST EVER i can by candy WHEN EVER I want and its really good candy too
Great people work here.
Everything you need for a party!
Needed party supplies in a certain color and they had it and more!
Great store for party supplies
Got lots of clearance stuff I could make good use of.
You can find anything you need in one stop shop for all your party needs.
Staff is very helpful, and friendly!
It sucked
Found what I needed...amazed at amount and variety of inventory.
No much good Halloween stuff
They have everything for almost all occasions
Great selection, fun place.
Has lots of different party themes
Man they have all party ideas,
Their product variety
Love this place!
Had what I was lookin for and more!
Huge variety with everything u could need to throw any kind of party
Very well cleaned parking lot and store.
They have a lot of Halloween costumes and accessories for your Halloween party!
Didnt have a huge selection
Just okay thats all I have to say about that
Best Halloween costumes
They seem to have everything. Halloween Madness was in full swing when I visited, and there were hundreds of costumes and costume accessories at average prices.
Too high priced
I got small rubber duck
Come on! How can you not have a good time at Party City?
They had way more than what I was imagining,one stop shop for party favors
Rude employees. I guess Ill take my money somewhere else
Dont always have same color of everything you need.
Good place to shop
Lot of stuff but please.
Nice store
The name says it all
They have everything
Rude staff.
Awesome
Amazing!
Party party party
A very good place to buy things forA birthday or more holidays
Excellent 👌
Everything to organize your meeting ...