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TraceCASE Custom Road Cases
921 S Jayme Cir, Sioux Falls, SD 57106, United States
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TraceCASE Custom Road Cases

Comments
Ty
Review №1

I ordered up a simple drum hardware case. Basically a heavy duty box on wheels. It has spent two years on the road and looks as fresh as the day it rolled out of the shop. Its been stood on, sat on, used as a table for all things band related and has occasionally been used as a chiropractic table to crack a back or two.It also holds all of my drum hardware with plenty of room to spare which means I can buy more stuff to put in it. Im very happy with my TraceCASE!

Br
Review №2

Buyer Beware!Last year I had Trace Cases build a case to hold lighting fixtures. It seemed to come as advertised.So a few months later I asked him to build three more cases and a delivery date was assured to me and payment was made. Throughout the 2 months he had to build the cases he must not have gotten much done because a week before they should have been shipped I was told he was waiting on more parts. I dont know what he had been doing to go through so many parts because I was told in December there was only one small order in front of me. As the date became near I stayed on him and could see that he wasnt going to keep his word. Even when he said he was taking the cases to FedEx freight he was not. He lied .About the build. I picked the cases up from FedEx and the monitor cases have way too much room for the monitors to freely move inside, not to mention there is only 1/2 of foam surrounding the speakers...thats not enough in the touring world. In addition to that the divider between the speakers is some type of thin peg-board type of material...also unacceptable. So on my dime I will have to fix the cases. The cases didnt make it to their destination on time and Trace Cases (Tracey Mahoney) was in very poor communication and showed little care for the situation he put me in. He would let 5 texts and all calls go unanswered when I was trying to figure out where the cases were and when they actually got dropped off.And to bring it back full circle to the original case that he built...none of the foam on the inside is staying in place. This is critical for a monving head light fixture. Tracey explained to me that it was a different glue that Penn-Elcom sent him and he said the glue sucks I will fix this case too.Again, Buyer Beware!

El
Review №3

High quality, industrial strength road cases made to order and at a reasonable price! Best cases on the market!!!

Information
35 Photos
3 Comments
3 Rating
  • Address:921 S Jayme Cir, Sioux Falls, SD 57106, United States
  • Site:http://tracecases.com/
  • Phone:+1 605-661-5812
Categories
  • Audio visual equipment supplier
  • Manufacturer
  • Shipping equipment industry
  • Stage lighting equipment supplier
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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