Edward was very accommodating, knowledgeable, and was very friendly. He even played me a little song on my guitar to show me that his work was trustworthy. Thank you!

Well I walked in there and was greeted immediately by Matthew. I was asked why I was there and my needs were immediately addressed. He brought out a range of options for me to chose from and explained each one in detail. The customer service game was uber strong with this one, he was pleasant and explained things to me in a sharp and intelligent manner. He really hit it out of the park with me and I walked out of there with exactly what I wanted. This is the first visit I have ever made to this store and I feel like its not going to be my last. I look forward to buying more s#it I dont need if Matthew is there. Truly everyone there was ready and willing to help, thanks so much my dudes, I will be back!

Staff is very friendly and knows what their talking about, i could order online but i like coming to these guys and getting the full rundown before purchasing. I own a Dj company and Guitar center is my go to fir most all my equipment!!

Lotz of options check on there web site if you dobt see it. If i remember right ships to the store for free so you can pick it up

Pleasant and friendly staff. Im very satisfied with them. The equipment I scored works beautifully.

Staff was super helpful and knowledgeable! Was able to find the right equipment and strings for my bass and guitars

I came into the store to purchase a guitar for my daughter. I also purchased the 5 year protection plan for $80. The Guitar Center puts these stickers right on the pick guard which is extremely difficult to get off. Not sure why they do this but whatever. I kindly asked if they could take this sticker off for me. They didnt. They told me to go and get goo gone and try that. Then they said if that doesnt work that I could buy a new pic guard for $10. So, youre telling me that the $80 protection plan wont cover something you guys put on my guitar that could possible scratch it while taking it off? The customer service was awful. They didnt even clean up the guitar! There were finger prints and dust all over it. Why wouldnt you clean this up? I am buying a brand new guitar from you. I will not be buying anything new from them in the future.

Went in there as a non musician and they never made me feel like a fool. Answered my questions, guided me to the items I needed to connect a sound system at my work and helped me get up and running again. Thanks to the awesome staff.

Walked in to check the store out, had a simple question about a PA speaker and we were met with nothing but a pushy sales guy.

God selection of instruments, new and used. Knowledgeable, helpful staff.

I always have great conversations and learn a lot when I visit. The employees are knowledgeable and friendly, though keep in mind that limited techs in a busy environment means they cant always stay and chat; and sometimes youve got a bit of a wait. If youre looking to make friends and social/business connections in the music world, this is a great place to start too!

I’ve been to this guitar center 2 times bow and I have to say it’s a lot smaller then any other one I’ve been to before but it didn’t take away from the experience. The first time I was just checking it out and looking around and ended up having a nice conversation with one of the guys there who I think was that manager. The second time I needed my guitar fixed and I called in and the guitar tech was actually nice enough to fit me into his schedule for a walk in, he took the guitar apart and tested it while talking to me and shows me what was actually wrong. He had it all done in about 20 mins and I was just so impressed. We had a great conversation and I’m happy to say this is probably my favorite guitar center I’ve been to yet! Thanks guys

The staff is always knowledgeable and helpful with genuine kindness. I appreciate their willingness to help everyone improve their craft, regardless of skill level! Thanks guys!

A perfect place to supply any guitarists musical needs. Fantastic array!

They’ve got the best sales experience and always have the gear I need! Best place in town.- WOW! Entertainment DJ’s & Event Lighting

Good place to buy strings for your future wife before proposing at Falls Park.

Very helpful staff. Never got an I dont know for an answer to my questions. Ive bought a couple guitars and amps from them and I feel quite satisfied.

Came this morning for a new amp, these guys were super friendly and they knew their stuff. i’d come again in a heartbeat and id recommend it to anyone.

Had a nightmare of an experience bringing my guitar in just to get one of the tuners replaced. The first employee that I talked to about it was an extremely snobby and rude man with long black hair who pointed out an imperfection with the neck of my guitar, and tried to scam me into buying a completely new guitar, claiming that mine was on the verge of breaking despite it being perfectly fine besides my broken tuner. The guitar tech came over and easily repaired the tuner, and I never got an apology from the first employee. I know that I was being scammed because I had my fiance take it later to the guitar center in Kansas City Missouri and they repaired the issue with the neck of the guitar for 50 bucks. They told me it was an easy fix, and the guitar center in Sioux Falls tried to scam me into buying a new guitar. Dont go here unless you want to deal with snobby and dishonest crooks.

Edward was super helpful and fun to check out keyboards with. Very nice selection 😊

We really enjoyed our visit looking for a new guitar for my wife! Thank you

Had a great experience here, staff was very knowledgeable, and they had everything I needed on hand.

Good customer service, wide selection of products

Everybody kinda ignored me...very disappointing.

Great customer service, had several choices in stock. And, got a discount for being a veteran.

Picked up Brown Betty a couple weeks ago and this Gretsch can screeeeeaaaam! Cant wait to buy the larger single cut version.

Great prices and a very knowledable staff. Highly recommended.

Lots of guitars and related products. Friendly and knowledgeable staff. I will be back.

Tony was super helpful with locating and special ordering a very specific piece of equipment I needed. He took several extra steps to make sure I had what I needed in very short order and with no hassles.Highly recommend using Guitar Center for all your instrument or equipment needs!

I like the fact that there are used merch

Very helpful & knowledgeable staff who are enthusiasts themselves.

As per usual good burgers however it be nice if theyd ask you if you want ketch up salt pepper mustard

Always get great service at my Guitar Center whether I buy strings or spend 3 grand. Bought a little 20W Ampeg bass practice amp today for $119.00. Just what I was looking for. Thanks Nick!

Love it guys are really cool great deals can play before you buy they will get you what you need their selection is fantastic

Staff is always super helpful and knowledgeable.

Very helpful friendly staff.

Always a great place to find gear and the staff is super cool and helpful. Not the typical retail experience in most cases.

Awesome group purchased 5 guitar cases and found a little Hoffner info out we will be back.

Picked up a Honeytone mini amp for my CBG cant wait to get it home and check it out.I really like this store, staff is very friendly and treats people with the same some courtesy, whether youre a professional rock star or a complete beginner. Ill definitely keep coming back.

Great service and really good selection. A knowledgeable staff that can guide you in the right direction.

Great service but was charged slightly over $600 after being told the guitar was on stock then wasnt so we bought a different one for a lesser price then was charged for first transaction as well as second. Now I have to wait for my 333.06 to come back to my account.

Its a room full of cheap guitars that are just presumably taken out of the box and hung on the wall. Rarely in tune, and never set up each instrument is uninspiring. It would be great to see one of the many employees just going from guitar to guitar and tuning them, polishing them and making them presentable. Even the boutique, expensive acoustic guitars as well as high priced electrics are not taken care of. You beg to ask a salesperson a question like, What is that you do here?

Love the people its amazing prices love how fast it was

Needed some cash wasnt using any of my DJ stuff anymore and they hooked it up.I would definitely work with them in the future. They gave me a little less than fair market value for my stuff but I didnt have to worry about getting it put online I didnt have to worry about putting it in a box and shipping it somewhere were having some weirdo come look at my stuff or some scanner from Nigeria or wherever theyre scamming people from they do all the work I get paid fair enough theyre all very knowledgeable down there musicians music lovers and theyve got way more than just buying and selling the music gear. If theres something going on with music they have somebody down there who can help whether its finding where to take lessons or what kind of equipment theres enough talent and knowledge to get your pointed in the right direction thanks guys and gals at guitar center.

Great place lots if choices and great staff!!

Very pleasant and attentive staff. Prices about right for quality products.

Great place with very knowledgeable people

Love this place and the people!

Make sure to bring your mask (mandatory). They helped me out. Friendly and no hassle return policy. Props!

Very helpful staff but not pushy. A great selection to choose from including used items. One of my favorite things: a dedicated isolated room to try out acoustic guitars. A decent selection of all things Musical. Almost every staff member is a musician actively playing in a band. For this particular trip I needed a few audio cords and I knew they would have exactly what I wanted. I would highly recommend this place.

I came in looking for a new bass and was promptly helped by this awesome, super nice dude Tony. He helped me grab a couple basses to try out and I couldn’t believe the differences between how each of them played. I left with a new bass (excited out of my mind) and even came in a few days later to get the neck readjusted, which they helped me with right away, as well as answering about a hundred other questions I had about instrument maintenance. These are just a couple more reasons why buying local is such an awesome way to buy. Not only do you get to support the local community, but you get to deal with real people who actually care about you and want you to be happy with your purchase. If I had ordered a bass online, I would have no idea how it played until after I bought it and it was shipped to me PLUS I wouldn’t have been able to bring it back in and get it adjusted to where it plays exactly how I want it to play! Buy local folks, it’s a true win for everybody!

I just started learning and broke a string. When I walked in I was impressed by thier huge selection. Plus they were open till 9 PM on a Friday, Now thats convenience. The salesperson seemed busy finishing up what appeared to be financing on a 900 dollar guitar for another customer. I was politely told I would be helped in a Minute, as they were just finishing. The salesperson helped me with the same flourish that was showed with the much larger purchase. I am definitely using this store for all my guitar needs.

Great and helpful tips. And very nice employees. Would recommend.

I went to Guitar Center to find a replacement acoustic guitar, and could not have had a better experience. Tony D. Led the way giving me all the information I needed to make the best choice for we with no pushy sales tactics just good honest information. Love the guitar thanks again! Looking for a similar experience? Head to Guitar Center and ask for Tony!

These guys are knowledgeable and friendly. Low pressure atmosphere with lots of inventory for such a small space. If they dont have it you probably dont need it. If you need it they can probably get it for you.

Stood there 10 minutes looking at guitars, no one even bothered to acknowledge us. Three workers walked either by or in front of us and didnt even say anything. Then while were standing there waiting for some service, some people walked in and were greeted right away .Its fine, we got a guitar somewhere else from people that wanted our business.

Love this place man! The workers are super chill and nice. Everytime I go in there someone finds me and asks me if i need anything. Whenever ive had a question about any instrument or equipment they provided EXPERT help. All in all I love going here and will continue to often in the future.

Guitar Center is a great store. My experience was good. I wanted to buy a certain telecaster guitar and they helped me right away. The sales people were good to me and r easy to talk too.

Everyone there was so nice, very helpful showed and explained so many little details about a base to my daughter.

Great service with knowledgeable staff! Very proactive with Covid19 precautions in the right ways.

My wife and I were in your store today returning a damaged guitar case purchased online. We want to let the managers of this store of the excellent service we received today. Kristen A C. was our sales person. She was professional, courteous and very knowledgeable. We will be shopping in your store often. Thank you.

I called to ask about repairs and a tune up to my guitar that i brought from sacramento california and jacob lemme not only gave me a great interaction via my call but handled my needs with ease and informed me when would be the best time for me to bring my guitar in as well as informing mke the weather and climate diffrence was probably my issue 100% recommend guitar center and jacob lemme for any of your needs

Called ahead of time and was promised work on my instrument would be done latest the following morning and that I would get a phone call when it was ready(even possibly same day). Never received a phone call. Showed up in store to pick up the next afternoon and it wasnt touched. When I was informed there was a dramatic pause like they didnt know what to do. So I asked if they could have someone work on it. Someone who seemed to be in charge offered to do it for me and let me watch. He cut himself on my instrument on accident and blood got on my guitar that he cleaned up. He also conditioned my fret. (Did not ask for this service so it was a nice bonus). Discussed how the guitar was previously strung wrong when it was strung last by another Guitar Center. I do know how to string my guitar but I chose to save time for a short $20 service(which clearly did not happen). Also, was told that it would save me money if I did it myself. (They wanted to save themselves the hassle and time.) Will not be returning for any services. No discount was given for it not being done when promised. Did not appreciate the mansplaining. Was hoping to establish my new music store but this one will not be it. The locations in the Twin Cities will always have my heart. Time to search for a new music store in South Dakota.

Great staff. Great management!!

Everyone that I dealt with during my last visits to GC were super nice and helpful. They took the time to answer my questions and make sure I was taken care of, even when they were super busy and likely understaffed. Guitar Center gets a bad rap sometimes, (mostly on the corporate side) and sometimes deservingly so. This place is the exception though. But it’s the folks that work there that make it the exception.

Absolutely wonderful!

Great service, always helpful

My 15 year old bought his first guitar!First time Ive ever walked into the store and I was very happy with the transaction.Tony met with us and shared his knowledge with us without being pushy or making us feel stupid.He took time to explain how things worked and how they were built and why it mattered. He didnt push a top end guitar on us and didnt hurry to sell us something cheap.The entire experience was enjoyable and left us wanting to go back again.Thanks!

I NEED to tell you guys how awesome everyone here is! My 5 year old is starting guitar lessons in a month, so it started out with just finding her a guitar. She fell in love with the hot pink Jackson dinky and I was all set to order it when to my sheer heartbreak, we found out it was a discontinued model. Normally that would be the end of it but no, not for these hero’s! Tony personally called several other stores and worked his hardest to find not only the guitar, but one in great condition because I was taking my daughter to the Halestorm concert and we were going to try to get the band to sign it. Well, all of Tony’s hard work paid off and we got the signature and everything looks great! Tony even found us a good hard case to keep it protected! These guys were miracle workers from day one, and EVERYONE I spoke to there was just as invested in getting my daughter what she wanted as I was! We love you guys and will DEFINITELY be back and recommend you!!

They had the cable I needed in stock and helped me find it right away. Made for a very quick, in and out purchase without any trouble - which was very much appreciated given the time frame I had to get the purchase made. Happy to recommend them!

Today is the day I finally bought my first guitar. I’ve been to a few shops in a few states to say the least and today there she was, with her sexy teal green body and white ivory trim a beautiful Gretsch . Tony was awesome and helped me go thru it piece by piece. Really couldn’t have found a better advisor. Lots of selection and options for prices and quality. Even got the new guitar new strings and they showed me some tips for easy stringing and cleaning. I’m a customer for life here. Great job guys.!!!!

I have bought multiple guitars here and would definitely recommend it. The people who work there are helpful and kind. They have a good selection.

We were cheerfully greeted after walking in, and the experience with the staff remained positive. The man who helped us was helpful to the point of getting on the floor to get drumstick packs for my son to examine. The store was neat and displayed well but seemed tight to me. The drum room was extremely tight, and, after getting in a corner to look at something, I almost fell over a monitor getting out of the way of the salesman and my son. Even without the new drum set being unboxed, the corner room is too tight. They matched a online price from another store on drum heads for my son and gave him a additional dollar, which pleased him. Overall, good experience.

Went into the store to buy a chord to plug my computer into my sound board, and oh boy, did they guide me right to it. Not only that, but I was recommended to buy the best quality one, and the person just took it over to get checked out for me! After that, I was able to be signed up for some guitar. Wont deny, thought I was going to have a quick 3 minute stop, but the 10 minutes I spent in guitar center were for sure worth my while.

Very friendly people but saddened they did not have what I was looking for and that was unusual

Very nice employees and knowledgeable. Had everything, my husband needed.

Employees are one type. Helpful and pleasant, but when my father goes in there it would be nice to have someone his age that speaks ... older (wiser) tell him about the electronic keyboards? The knowledge base just wasnt there but they were all friendly.... Store set up was a little squished and chaotic feeling.

I come from las vegas where we have a much larger guitar center and I can say for certain that I would rather come to this location any day. Their employees were extremely helpful even though I had quite a difficult issue regarding an order. Their employee Rambo went above and beyond to really make my experience one of the best I have ever had. For that, nothing but a five star rating is acceptable to me.

Very knowledgeable staff. Courteous and let me play whatever through whatever. Rock on guys!!!

They are very helpful, felt bad for them though, there was a guy playing stairway (need to get a sign up) while his friend was swinging dangerously on the drums. It was a truly terrible duet. Hang in there fellers, youre doing great.

Good selection of musical Gere guitars and accessories just a little too high priced

Guy was very knowledgeable and took time to help me! A huge thank you!

Tony was very helpful, knowledgeable, and easy to talk with. The mixer I was looking for was in stock. Great experience! Thanks Tony!!!

Always friendly and helpful staff and good products. Selection is nice, and if you want something that isnt there, itll be at your door in a few days or less.

The folks here are very knowable and treat you warmly. The belief ne upper funding the right tuner for a violin.

Very knowledgeable staff.

Stopped in to Browse, exuberant greeting at door. Offered any help I might desire, no pressure. I liked the comment, try em, this is not a museum!

Very nice helpful staff.

Renton Benson is a very personal guy. He is honest about what he knows and he stands by what he uses. Would recommend.

The gal with the ladyhawk hair.. Kristen ..top notch. Very knowledgeable. Friendly, and super fun to talk to. Thank you for putting up with us! SINCERELY, The Drummer and his AWESOME GIRLFRIEND from IowaPS, I listened to some of your music, dark trance.. Interesting. You may be on to something! Have you ever thought about New York? You have a calling- and it IS with the music industry.. Go for it girl!

Extremely friendly and talkative. Literally their goal is your satisfaction of whatever gear you need or if you just have general questions. Recently bought some gear and their advise of experience with musical instruments really helped me out. Definitely a place to check out and maybe even hang out.

Wonderful place great prices try all or most of the equipment out before purchasing, Im going this afternoon actually, I could spend hours on the organs and strings. Very helpful staff. Great atmosphere.

Whats not to like...if you play music, youll appreciate any guitar centers variety of every level of musicians instrument!

Easily the best employees of any Guitar Center Ive been to, and Ive visited many of their stores all over the country. The upper management must be great, because Ive had great service from the Sioux Falls store consistently for years when Ive been back in town. I wish I could give ten stars!

Great Service and prices.

Great audio equipment store with employees who can quickly answer any question you have.

Put One string on for free tuned me up and didn’t charge me a thing. Such a blessing

I recently bought a Ukulele from this store, and I am extremely pleased. The guy that helped me was very friendly, showed me exactly what I was looking for, and told me what I needed to know to make the decision. As an added bonus, there was a mix-up when buying a case for it, and they didnt have the one I bought on hand. Instead of just a refund, he gave me the option of having a slightly nicer one shipped to my house, at no extra cost. It even arrived earlier than expected. Overall, a very pleasant experience.

One of the few places I can find high quality basses!

Ive been there 4 times in the last 2 months and between Andi, Matt, and John Ive gotten all the equipment Ive needed. A little light on classical sheet music selection, but its GUITAR center not a boutique piano shop. They al days have some crazy deal too if you look hard enough, they have some powdered PA speakers on sale right now that are so cheap its nigh criminal.