Helpful and friendly from the time of initial visit and hearing test and checkup. Doctor is very knowledgeable and shares information every step of the way. If you are looking for a professional audiologist to work with you all the way through I highly recommend Dr. Paul Bruggeman at Sound Decisionsπ
From the time I went into the clinic and through each step in the process of testing, the staff was very helpful. If there was a slight delay, they would inform me and keep me up on what was happening. The office is very clean and uncluttered. A great experience for me.
Excellent job at doing hearing test and then going over the results with me to tell me what my results were and what they meant, and how they could help improve deficiencies found. Up front, straight forward discussions β¦no high pressure sales pitches were presented, which was really appreciated. Willing to help but not be pushy.
Excellent place to go. My two sisters and a dear friend got their hearing aids from here. Dr. Brueggeman is a very kind and patient man. Wonderful to work with.
Wonderful audiologist Dr. Paul Brueggeman, does an amazing job and explains how everything works. Free followup visit! Friendly office staff that makes appointment reminder calls and is very easy to work with.
I have had significant hearing loss for many years. The stigma of having to rely on hearing aides has held me back and caused me many communication problems in all aspects of my life. I finally made the life choice to talk with a Doctor of Audiology at Sound Decision Hearing. They set up a free hearing test and thorough consultation. They checked into my insurance and found that I qualified for a great discount. Paul and his staff were excellent to work with and answered all my questions. I look forward to being fitted in the upcoming days and enjoying life hearing better than I can even remember... Thank you!!!
Dr. Paul has been great to work with! He is very patient and takes time to explain features and is very detailed to ensure your hearing aids fit your lifestyle and budget! Samantha has done a great job in with my appointments and follows up to make sure I dont miss a check up! Shes amazingly kind and pleasant! Thank you both for your teamwork in helping me hear better! Id highly recommend Sound Decision to anyone struggling with hearing loss!
Staff very friendly and helpful. Explained exam results and the way to fix or help with my hearing loss. No pressure into doing anything.
I have always received excellent assistance with my hearing issues and related technology β¦ and always with a personal approach that was much appreciated.
As always, Paul and staff at Sound Decision treated me with courtesy and respect. They truly care about their customers and strive for excellence. I could not be happier with my hearing aids and the great service I always receive.
Sound Decision Hearing changed my life!! The sounds and conversations that I was missing amazed me. The staff brought them back to life!! I no longer speak loudly or ask folks to yell when they speak to me. My quality of life has changed alot. My TV doesnt blast everyone else out of the house. The staff here are awesome you can tell they want to make your experience a great one. Thank you for giving my conversations back with my wife and children. Thank you for allowing me to hear birds squirrels and all things nature. Love you folks at Sound Decision!!!!
Very impressed with this office and their service. Samantha greeted me when I arrived and was very pleasant and helpful. Dr. Paul Brueggeman did an outstanding job with my hearing evaluation explaining each step as he tested my hearing loss and when offering solutions. Very highly recommended. Five stars!
I was very pleased with the level of care provided. Dr. Paul took the time to listen to my needs and concerns, then came up with a solution that would work. I have been dealing with my hearing loss for over three years now. With hearing aids in both ears now, I can hear so much better. I am very pleased with the results. The staff is wonderful, friendly, helpful and a joy to work with, even took the time to do some test phone calls to help. I would highly recommend visiting here if you have a hearing loss.
I have enjoyed going to Sound Decision for around 3 years since I discovered i had hearing loss. Paul and his staff are kind and welcoming. Paul is very knowledgeable about hearing loss and ways to correct it. He is an advocate for those of us with hearing loss. He has been so helpful in getting just the right hearing devices i need
We had an excellent experience yesterday at Sound Decision Hearing in Sioux Falls. Although we were traveling from out of state, my son was able to get a same-day appointment. He received excellent care and the treatment was an encouragement for both of us. Thank you again Dr. Brueggeman. We highly recommend Sound Decision Hearing!
Sound decision is a fantastic place, very polite, they went out of there way to help me obtain a pair of hearing aids, at a very reasonable price. I really cant thank them enough. Being able to hear is priceless thank you.
Very helpful! Everything was explained well and all of my questions were answered. Im excited about my new hearing!!
Great place to get your hearing test and Paul will work with you. Very friendly place.
Great place and totally fantastic and caring people. I highly recommend this business
Paul always gives excellent service, and is very personable. I enjoy my visits to Sound Decision in Sioux Falls.
Im very pleased with Sound Decision, I have had my hearing aids about 2 years and I love them. The service is wonderful pleasant staff. Paul is excellent in helping you with your hearing aids, he will check them and clean them, a great place to do business with
As a 71 year old man who has been severely hearing impaired all his life, I have worked with many audiologists and had many hearing aids. The technology Paul uses, and his connections with Starkey Labs, gives him the best hearing management equipment in the state. He has his doctorate, and is solidly experienced after working in South Dakota for many, many years. If you think you need help, this is the place to come.
My wife and i both have done business there. We were very satisfied with the service that we recieved. We will continue to do our check ups there. Robert and Colleen Rabine.
Very fast, friendly and satisfactory!
Very helpful. Low pressure. Pricing is also very reasonable for their products.
Very good
With my previous hearing aids from another doctor I had bad luck with them for 2 1/2 years. I came to Sound Decision Hearing to try something different. Paul was very helpful and very knowledgeable. He fitted me and after one week he adjusted them and now I am so pleased with these hearing aids. I would highly recommend Paul.
I have had very good service and care from Paul and Amy. No complaints just good service.
My mom Pauline D came inas a patient and on the first day for the free hearing test. She was very impressed everyone was pleasant to talk with, excellent customer service, the doctor Paul Bruggman was awesome. I love my hearing aids n I wonβt go anywhere else except here. It will be a great experience.
Was very professional, no high pressure. Very knowledgeable. Love that the hearing aids arent noticeable.
Very knowledgeable!! Highly skilled and professional! Top notch customer service!I would highly recommend Sound Decision with complete confidence!!!
Great customer service, friendly staff, knowledgeable and helpful.
They helped me hear.. very very helpful
Yes.
I have went to the office a lot and went today july 29th and finally felt like Paul was listening to me.
Great experience, still adjusting to the aids!
Staff was very informative and courteous!
Good service friendly
Paul was very knowledgeable
Good service