Yes, I bought a Peloton here that was delivered in the beginning of the year. The major selling point were the Scenic Rides.Well, this month they suddenly cut almost all of the ride destinations, and eliminated the competitive interactive performance program used as a measurement. Bait and Switch.Now missing is your ride history, “how well you are doing” vs best rides, a leaderboard, and in-ride pace in comparison to other logged on riders. Gone are the goals I had for improvement in keeping myself in shape.I called customer service: Please don’t get rid of something very valuable to many of us customers. I was told they wanted riders to join the instructor-led classes like everyone else.Great. Now instead of seeing places in the world I can’t visit due to the pandemic, I get an instructor yelling at me in a studio. The Peloton I have has become an expensive clothes rack taking up space in a small room. I should have gotten a Norditrack.Perhaps this branch can send the message of frustration and disappointment to the top of the ivory tower.
Great store. Very helpful associates. Ive been a long time Peloton rider, but came in for a fitting. John couldnt have been more helpful.
Amazing
Best place to test out a bike.
It seems the bikes are in such demand I felt like the salesperson wasnt interested in selling the bike but just answered questions that I came with. Didnt turn on a bike, no practice ride (it could be sanitized after each use) no much of anything
Katie and Michael helped me do an exchange from an online purchase. Super friendly and helpful. Also, the bike is unbelievable... Im at 390 rides since I purchased the bike in 2015!
Bikes to try. Super small retail selection (clothing).Love the bike. Waiting for the treadmill.
Excellent service.Great Bike & packages
Didnt like the attitude from employee and he wasnt very helpful, oak brook location was a lot more helpful and friendlier!
Very good people very nice
4 bikes and a selection of boutique clothing.Asked to have bike fitting done. Got home and tried settings and were so far off. I guess I should have insisted they let me on to check their numbers
Its gone