This is the best experience I’ve ever had. They are the nicest people you couldn’t ask for anything more. Extremely knowledgeable, and when they delivered items to the home they were very professional and a pleasure to work with!
We were in the market for a power lift chair and called Amir. He was so kind and knowledgeable about the chairs and the price was fantastic.The moment we walked in the store the first thing they did was adjust my mothers walker and put gliders on it. We didnt even purchase the walker from them. They really went above and beyond. The best customer service weve experienced in a long time.They just delivered the chair and my mom loves it.When we need any medical supplies in the future we wouldnt go anywhere else.
I needed a chair delivered ASAP for my dad. This company was fantastic. I talked to all three brothers and they were extremely helpful and made it happen. They delivered on time and helped get it all set-up. I would definitely use them again!
I have been coming here for years to get various things for my mother. Today they delivered a lift chair. The guys working the floor are nice and knowledgeable, Cameron delivered the chair and explained everything to my mother. All of you are excellent at what you do.
Amir is kind hearted and so lovely. He really stands by his merchandise and is always ready to step in to help. If you need a lift chair, this is your source. Buy it you won’t regret it. Thank you Kolbers and especially Amir.
These guys have a great selection of masks and sanitizers! Customer service is top notch!
Our family members have been pleased customers of Koeber Medical Supply for many years. We are very pleased with the caring and excellent service they are now providing to meet the new needs generated by the Covid-19 outbreak. Amin has gone out of his way to discuss the quality of the masks and face shields Koeber has sourced and is carrying. We also appreciate the fair prices being charged for these important items.
We made last minute plans to go out of town and needed to get a medical scooter in short order. Koebers went out of their way to get us a scooter and get us on our away as quickly as possible. They were extremely helpful and great to work with!
I recently suffered an injury to my hand. I found that a specific brand of bandage worked best for my condition, though it was difficult to find. Koebers Medical Supply not only stocked that bandage, but went out of their way to make sure I got it. Kudos for customer service!!!
Nicest store owner I have ever met. He was friendly and had the medical supplies I needed. He even fixed my stethoscope and gave me a couple small items free of charge. I also liked that he had a sense of humor. Definitely made my stressful day a lot more enjoyable. I would definitely recommend him to everybody.
So, I walked into Koebers this afternoon with a heavy-duty wooden cane that I had purchased elsewhere and was simply too long. I was hoping that the store attendant would at least let me know what a proper length might be.After the gentleman (owner?) determined that the cane was about 1.5 inches too long, he simple took it into the back room and cut it down to size -- at no cost.Outstanding service!
THE OWNER, AMIR, TURNED OUT TO BE THE NASTIEST, MOST UNPROFESSIONAL PERSON I HAVE EVER ENCOUNTERED. I WOULD NOT RECOMMEND HIS BUSINESS TO ANYONE. HE ACTS LIKE A COMPLETE MASSOGENIST TOWARDS WOMEN.
Customer service was great. The associate was knowledgeable of the supplies being offered. However after doing further research on the item I needed... I found the same and similar items at less than half the cost I paid.The price was $49.99 with tax it came out to $55.11. All other med supply stores including Walgreens was $20-$30 less in cost.
They were very accommodating and came when they said they would to drop off and pick up. They also helped put my bedroom back together. Thanks!
These guys are awesome. They really helped me out when I was desperately in need of supplies and couldnt make it to the shop before close. They went above and beyond. Very helpful and accommodating. Thanks a lot guys!
Seriously, I called to ask a question, I stated my question clearly, guy says no we dont carry that and HANGS UP ON ME! I had other questions for items. I work for a contractor and we adjust homes as people age. I will NEVER CALL THIS PLACE AGAIN and I suggest you stay away as well. Customer service should still be number one and I am tired of places that have ZERO CUSTOMER SERVICE. ZERO STARS.
Thank you guys for helping my grandmother with a lift chair! They delivered it to her home and everything, this was very helpful since she is so fragile you guys rock.
This a caring store! never forget you can look at poor reviews on google BUT you should look at reviewers other posts TOO! Some are professional complainers Most reviews are from complainers I believe so here is a Positive review These guys are great!I have a CPAP machine and mask for Sleep Apnea issues A couple months back I looked around and made several calls to Medical Supply Stores in desperate need of a new mask If you have ever stayed up all night because you snore your self awake you’ll now what anxiety is... I was in search of a specialty mask; not an every day product We settled on the type of mask I wanted There are hundreds of CPAP supplies on line Do you think you can pick supplies looking at a picture on-line? Of course not! I met Amin and Cameron who made me a life long customer in 2 visits! We ordered the special I needed that day But guess what! They lent me a floor model to use until my purchase arrived In fact they gave me two to try at HOMEI am so grateful these two men know that everyone needs a nights sleep...Well, have you ever heard of the saying “how do you sleep at night” Well after that night I felt great My health would have downgraded had I waited 3 days for an on-line purchase ( which I would have had to roll the dice with the fit) So, I mentioned two purchases made me a life long customer..Yesterday was my second purchase; we have a young dog in the house Yes, she ripped my CPAP mask into shreds If you have apnea you know the dismay you would have at 10 o’clock at night Well guess what the said use the floor model they say AGAIN! It’s a loaner until you favorite comes in!I am grateful that there are still “Mom and Pop” stores like this Not only do they know medical supplies, but they know how to help people in medically compromised lives I say let them look for your products you’ll be satisfied Great Service Gentleman, signed a life long customer!! Thank you!
Always buy my medical supplies from this store. The owner is very nice and helpful to his customers. He will give good recommendations and will help you look for products that will fit your needs. Definitely recommended 👍
The Staff working the day that I went into the store was fantastic. They acknowledged me as I entered even as they were engaged with other customers.I phoned the day before asking for a specific item. They did have what I needed and agreed to hold it for me until the next day.When I arrived and asked about the item, it was in back of the counter attached witha post it note and my name.They allowed me to try The item in store and made the necessary adjustments to the device.In addition to my purchase, the sales associate agreed to rent me a piece of equipment for my upcoming trip.I found the staff willing to go above and beyond my particular medical equipment needs.I observed them to be, very knowledgeable of the various needs of the customers at the time I was waiting for assistance.CarlZoltan
Ive never needed medical supplies before, but due to recent leg surgery, my doctor ordered compression hose to aid healing. Because I believed the hose would be too difficult to get on, I instead purchased a thigh-high compression pad. Although I bought the correct pad size, I was unable to get the pad on past my calves. I went back to the store without my receipt, (which I had left at my office) expecting the owner to give me a problem. To my surprise, Amir, the owner, not only accepted the product for return to the manufacturer, but also assured me that Id have no problem getting into the compression hose. He allowed me to use his PRIVATE OFFICE as a changing room, so that I could try them on before purchase. Amirs sole concern was making sure that I got the right product. He is extraordinarily knowledgeable and well-educated, but its not just those things that makes him a great owner and Koebers a great store. Its apparent that above all else, Amir cares about his customers well-being and satisfaction. Also, as noted in other reviews, he is just a really good guy with a great sense of humor. As a side-note, its apparent that Amirs attitude permeates his staff, as my encounter with Kamran the day before was equally awesome. Though I hope to never-again need medical supplies, its nice to know that if I do, Koebers and its staff are available to help. Thanks again, guys!
Went here for a wrist brace. Owner was really nice and helped me find my size and knew the pros and cons of different types.
My tall husband went in to buy compression hose. The totally unprofessional staff sold him hose for women! Apparently there are new owners. They also were totally unwilling to help with insurance reimbursement for their overpriced goods.
June 18, 2018: excellent, EXCELLENT top-of-the-line service from the sales manager, Amir, who heightened my Rollator as needed, giving advice on its use. And, sold me a quad cane, as prescribed by my physician, with an affordable price. Was gracious, offered cold water during my shopping. My drive from Edgewater was definitely worth the trip. Thanks, Amir. Well shop with you again. If hes not the owner, he deserves a big raise!
He has big choise and much more cheaper!
Good Place, . Owner Is Very Helpful
First time coming to the place, all I needed was a stethoscope and I was presented with many options plus descriptions of each. Defiantly going back!
Super helpful and friendly!
Very helpful and knowledgeable