I rented an alto saxophone from Evanston Band and Orchestra and found their staff to be friendly and helpful on my journey to playing music again. They were accommodating in letting me try different horns as well as recommending different reeds to get started.

I paid $68 by check January 8 to rent a flute for 3 months (J, F, M). The check cleared January 10. I gave them a credit card number at their request which I did not mind doing. I returned the flute early on March 9 in the same good condition: well before the 3 months rental was up on April 8. On March28, they charged my credit card for $68. I called when I noticed it on my April statement and requested a refund on my cc. The owner apologized sheepishly and offered an excuse, but did credit my card $68 on April 30. Then he charged my card again (!) on May 1. I have requested another refund. He charged me three times for $68 and credited me once. In other words he tried to steal money from me. Avoid.

The place to take your instrument and purchase your mouthpiece for your horn, also the right place for repairs of your instrument, services are slow but great 👍 quality 👌

Im not using my real name for a reason. BE WARNED! Instruments are ridiculously overpriced and you will NOT get the bang for your buck! Look for a different store that sells instruments at their REAL price or LOWER. Ive recently used Facebook Marketplace or Amazon. Take this seriously! Dont waste your money on instruments that arent worth their price!

I went here to rent a trumpet and the price for a rental was surprisingly low. I think the reason some people gave this place one star is because they are too sensitive to talk to a blunt person. So what if an employee speaks their mind, the service is good.

Can you believe that after this tragic PANDEMIC they had the audacity to run my card with no notice or reaching out to inform me that the store is even open(keep in mind all businesses were closed for over 3 mths aside essentials). Mind you we didnt even have possession of the instrument it was still at the school til just 2 weeks ago. Then when i call and talk to JIM who says he is the manager. He attempts to not only talk over me but demand i return the instrument before he can refund what they took (without my permission and earlier than i agreed ) Even after i called them earlier this year to stop auto pay before because they took the payment earlier than authorized as well. No Customer or Common Courtesy at all....NEVER AGAIN!

I have been renting my bass from here for two years. They are competitively priced, and beat prices from other local shops. They are more than willing to meet needs that the customer has. Kerry is a phenomenal manager and even makes it a point to personally deliver the bass to me. Thank you to this local dynasty.

I always come here for all of my musical needs. I even bought my first trombone here and Ive been coming here ever since. Its a great place to get whatever you need for your musical instruments.

Very knowledgeable, true music geeks. If you want to have a 15 min convo about trumpet mouthpieces, you know where to go.

Always great, but does not have a lot of stock. Great repairman.

Staff is very helpful and willing to assist in many ways to make the customer satisfied. Ive gotten great book suggestions for teaching various subjects, great help with instrument rentals, and got an old horn that was unplayable fixed in a jiffy within a day. I recommend them to all my students looking to rent or buy books/music.

The place is kind of a highly popular place to get ypur horn fits

I took an old, beat up cornet I had started playing again in to get cleaned and rehabbed. It was playable, but had a few dents and dings, a bit of rust on the valve slides, and more than a few missing and tired parts. I brought it in to the shop on a Monday, and by Thursday I had an astonishing instrument. No more dings, rust-free valve slides, new felt on the valves, new pads on the water keys, a shiny mouthpiece, and even a new finger ring on the third valve slide--something that was missing when I brought it in. All of this came in just under my budget (which was a little over an hour-and-a-half of their service rate). Plus, when I went to pick it up they even threw in some ChopSaver lip balm. The band commented on how good the cornet looked when I brought it out. Looks are nice, but it had it where it counts--it plays great.A quick turn-around, just under budget, friendly people, and quality work! Ive got a few more horns that will be seeing the inside of their shop! Thanks, guys!

Fixed my sons trombone and cleaned it. It was very reasonably priced.

One of a kind place. Reasonable, professional, one stop for all things band.

Excellent service! Friendly and always helpful

Just visited the store and have never been treated so rudely in my life. A taller and older gentleman working there was sarcastic and unprofessional and I hope to never meet again as long as I live. To think that that person might train children in the arts of music is horrid to imagine. I would not board my dog there. Avoid at all costs

Good people, who care about you and your instruments.Sales and teaching personnel are knowledgeable .

Excellent saxophone repair wth quick service. Been going there for many years.

Ted & Craig do a great job on instrument repairs.

I called to ask about replacing a string on my bass guitar. Id tried another location, but due to the recent ice/snow storm, parking was within walking distance was impossible or illegal. The man who answered the phone was very short with me and impatient... Because of his demeanor, I would NOT recommend anyone doing business with this company. Who wants to pay to have someone be so rude to them (outside of certain Chicago resturants)? Ill take my money and future busines elsewhere~

Its a good shop believe me I looked at every other possible place within 50 miles no one came close in terms of quality and price, although I dont like to rent this was a Very good pace to do so!!!

Good service they work with you for any problem ot issues with the instrument

My son plays baritoneget5ing for rent from here.🎺🎻🎷🎹📯🎼🎷

Very friendly and alwaus willing to help

Very good repair staff and service

Incredibly friendly and knowledgeable service.

Very helpful staff!

Very helpful staff

Great place.