Went in for overdue recalls. Dropped off my car. They were organized & knew I was coming. Was out the door in 5 minutes. Staff was really nice and friendly. Had answers for all my questions. Even though they close at 5pm the parking lot is accessible until 7pm. Recommend this location for any Toyota driver.

Recently had both of my cars in for NYS inspections and oil changes. The wait was reasonable and the free car wash was a bonus. They covered the steering wheel and seat and the employees all had face masks.

4 years and Smithtown Toyota Service is still Amazing!!Sean is highly knowledgeable, friendly and provides outstanding service tailored to my needs. By listening to them my car has driven 111,000 miles without an issue or fail.Thank you all,Pat

Seemingly good work, done promptly, though not inexpensively.

I have invested in Toyotas since I started driving 17 years ago and they have never steered me in the wrong direction.Ive gone to other car dealerships and owned other cars, Ive made my share of mistakes and learned... THIS is the place to get a reliable car, without any cheap gimmicks.If you want to buy a car make sure to do your research, be prepared to ask questions, and go with someone you trust.Perfect cars for hand-me-downs AND high resale value...

They take too long for a simple oil change. 😖

Bill Elia was polite and very accommodating. He actually took his time and saved me money. I wanted lights added to my takoma bed. He researched and saved me a significant amount.

Good service.

Appointment was easily scheduled and 40,000Mile service was completed quickly.

Advisor tried to bill me for services that were covered under warranty. What a tool

Staff was very friendly and helpful. I definitely recommend you stop in here if you have to.

Better go for west islip atlantic Toyota

Ive had a few issues with my Tacoma, and finally got the time to bring it in to the dealer today. Unfortunately, I made the mistake of choosing Smithtown Toyota to perform the diagnosis.All starts fine, and I drop the truck off at 8:30 and get a call around 2pm stating that they were not able to recreate the issues I brought up and offered to have the service manager come for a ride to see for himself, I accepted the offer.During the test drive, the main reason for my visit (front driver seat shifting/popping while turning) presented itself and I had the service manager drive to feel the issue for himself. Initially the manager stated that squeaky leather was the cause of the noise, but soon after stated that he felt the issue stating that its coming from under the seat. His solution to both problems? Armor all the leather... Even after agreeing that the complaint was identified as a faulty driver seat, and showing him that I do indeed condition my leather regularly (at which point I pulled out my leather conditioner from the rear door cup holder to show him) he stated well its 4pm I cant do anything for you and said theres nothing he could do.All of this on a truck with 19,000 miles and well within warranty.As a former automotive service tech, I would have never treated a customer with such carelessness and disregard, especially with a driver seat issue as any faulty parts directly pertain to the safety of the driver and passengers. I will be launching a complaint with Toyota Corporate for sure.Save your time and money on these unprofessional, careless hacks and go to a real service center for any issues you may have.

Fast and easy as always! Love my dealership!

Leased a Toyota Corolla Hybrid this week. The sales person Jillian was amazing.

Quick simple service

Good service. Did recommend service I really did not need so question any recommendations.

Great customer service

Good

Did not get any answers back

Excellent! Fast, free, and friendly!!!!

They didnt have their new Camry in the show room not smart.

9:30 appointment for a 5,000 service. Its 11:30 and Im still waiting.