An amazing place with amazing employees. Antoine was so helpful And went the extra step to change my unit to the most perfect one for me. In other words he went above and beyond what he had to, not every day you find that anymore and I appreciate it very much. I would highly recommend this place
This was a excellent experience for me. The young man at the counter was very professional and courteous. Safety first as we wore our mask. Explained the discounted rates to me and lead me to making a great decision on the space needed. I would highly recommend this place to anyone. Oh and the property was CLEAN and presentable. Way to go !!!!
Location looks fine, but they wanted WAY too much personal information.
I checked out other spots first. Other spots were ahs... came here. GREAT customer service. Very nice and friendly people. Very affordable AND they actively give you deals. I look for good personalities. This place has it. Not only have I already rented a space, I just got another space. EVERYONE come check em out.
They are literally amazing. The staff is phenomenal and so helpful with everything. If you need a secure place those your things at a reasonable price come here! You will not regret your decision!
I highly recommend this business to anyone. I had been to 3 similar businesses prior to coming here and was beginning to believe that all were the same. I was greated by Amandas upbeat, bubbly energy and kind professionalism and was sold instantly even before seeing the unit I eventually rented. The cleanliness of the office on top of the customer service was all that was needed to convince me I had arrived at the right business that was a cut above the rest. The following day, Antionne matched his co-workers level of professionalism and empathy for my specific situation. When I saw the storage unit, it was pristine. Thank you, thank you all for a fantastic experience!
I love this storage place! It’s my Second time renting space here and staff is consistently soooo nice, friendly and efficient. Something important to me is that the units and grounds are clean and safe. Def recommend! Thanks guys!!!
Amazing staff and a very quiet area. I race motorcycles they showed me the best storage for my toys and very secure. Highly recommend this storage company
Amanda, the manager at location on S. Cobb Pkwy is great! Very knowledgeable, helpful and friendly. Our unit was very clean and we felt this facility to be very secure. We.would definitely recommend it for your storage items.
Great place to store..Very Clean, secure, affordable and great location.. Amanda was fantastic, professional, patient and knowledgeable. She made it a good experience! A++ 😄
The best prices around and great customer service! Antoine was super friendly and helpful! If you are in this area, definitely look here. I did my research! They have great deals also.
Good prices but in just a little over a month my things in storage started developing mold on them, clothes, chairs ect ect.
Very polite and informative at the front desk, and offered us drinks even. Gave us all the specifics we needed and were very straight forward. Nice facility all together, and nice storage units. Would definitely do business here again.
Nice people, helped us work through some complicated paperwork for our estate. They are always there, they always answer the phone, never had any problems. Would recommend highly.
Antoine was super knowledgeable and informative! He helped me get the best value in my storage choice. He was very attentive and answered all my questions.The pricing and service was much better than the storage facility located next to them.
Clean, amazing employees, and a wonderful facility! So glad I chose this company!
Great crew! Our space was clean and nice, and it was easy to get in and out
Went in to inquire about a unit. Met Amanda and Antoine. Very friendly and honest front desk. Just so happened to be offering free lunch that day!! Will definitely consider renting a unit when my storage needs come up. Thanks guys!!!
We elected to downsize our unit to 10x10 and Antoine again was most helpful. Upon receiving the paperwork later I noticed that our insurance coverage letter from USAA was not applied and we were charged. After the thanksgiving holiday I dropped in and spoke with Amanda and she promptly corrected the insurance oversight and then I extended our contract to complete the year. She completed the renewal/extension. Excellent service from your folks in Smyrna and your storage facility on South Cobb Dr. will be recommended by us to who ever has a need for this service.
Love this mini storage they are so kind and clean and will have the best customer service !
Wonderful company and people to work with. Through changes in automatic payments and lost keys, to help with accounting. Extremely helpful and reasonably priced for a storage unit. Fun, friendly atmosphere in the office. So glad I have a unit here. Thank you, A Alpha Storage!
I was in need of a unit last minute and Antoine was very friendly and helpful! He was able to answer all of my questions and get me in a unit the same day!I will definitely be referring people to them in the future.
Greg was amazing. He was very informative and attentive. The process was smooth outside of the iPad shutting down at the very end of the process 3 times with the customer before me and 1 time with me. You guys should really get him a new one. It would have been much quicker if he didnt have to deal with those issues.
Everyone who works there is kind and you’ll be experience excellent costumer service!
Great Storage Facility with both climate control and Drive up Storage. The team at A-Alpha is The Best. Thank you for all of your help.
I have been a client of Alpha storage for a few months and I absolutely love it!The staff provides exceptional customer serviceIf you every need a clean and convenient storage for your personal or business needs I would definitely recommend them!💜💜
We had a wonderful experience. Amanda is super friendly, organized, and extremely helpful. This process was smooth and easy. Facilities are clean and staff is super friendly and accommodating.
I havent stored any items yet, but my experience with actually acquiring the storage unit was fantastic. The staff at A Alpha Mini Storage was great. They are professional, helpful and kind. This place has excellent security and is very clean. Rest assured that your items will be safe at A Alpha Mini Storage.
This storage place is AMAZING! I have been with them a while and I havent had any problems. They have been good to me. As long as I need storage I will be with them!
A Alpha Mini Storage has been great to me! As long as I have been the the customer service has been so kind and understanding. I will definitely use them again for my storage needs!
Great service and experience. Amanda was very helpful answering all our questions! I would definitely recommend this company for any storage needs!
The folks at A Alpha Mini Storage really stepped up and helped me out when I was in a crunch to get some furniture stored in a hurry. Not only did they offer me excellent advice and very competitive pricing, but they stayed (waiting for my arrival) past closing time to make sure I got things moved in! It is very rare these days to find people who genuinely provide excellent customer service. I heartily recommend this storage company - they are the best Ive every encountered!
This is an incredibly clean place to store. The front desk manager is extremely friendly and always willing to help anyone in any situation! I highly recommend them and will always use them for my storing needs!
Antoine is very professional and always has the right answers when I need help with storage spaces! He is a quick thinker and manages this place very well! Great choice on choosing him to run a business professionally and effortlessly!
I really like having a safe place to store my items last week was customer appreciation week I stopped by and they gave me free food yummy all I can say is stop in and see the place you wont be sorry. I am a returning customer when ever I need a place to store my stuff!
I’ve been a tenant a good while, the premises are always kept up. The location is safe with good access hours. The staff always friendly and helpful. Highly recommended!!!
Did a lot of research and chose this storage business because of the reviews. I have to agree that the staff is very friendly and the prices are reasonable. I feel very comfortable storing my items here, great security also. Shout out to David for his great customer service.
Great experience working with both Amanda & Antoine!
Antoine was extremely efficient, helpful and quick to assist my husband and I. He is polite, understanding and organized. We will definitely be back to do business with Antoine at AAlpha Mini Storage in Smyrna again!
Never had to wait for the loading door or an elevator. I had little time to move and my biggest concern was driving a full truck up and having to wait for another truck to move or the elevator to be in use by others. I actively moved in and out of this facility over the course of six days and this never happened. Happened all the time at other facilities Ive used in the past. When paying people hourly...this makes a huge difference.
I am very happy with the services provided by this business! They have affordable pricing and the customer service is friendly and helpful. This is a quality storage facility that I would recommend to anyone.
Great friendly staff. Very helpful. Antoine is a great resource.
A Alpha Mini Storage was truly a blessing to me the past 3 years. I truly appreciate the atmosphere and comfort of keeping my personal items (my life) in your storage. I appreciate the reminders when my mind was no where near the account because of my education (doctorate degree), the updates, the many thought for todays, and just everything. If anyone is looking for storage space, I truly recommend A Alpha Mini Storage located in Smyrna, GA, they will take care of you from the time you arrive until the time you leave. God Bless!
The staff was always friendly and courteous. The units were always clean a well lit I never felt unsafe when visiting my unit after hours. There were always dollies available and conveniently located for use. Not like other units where I have had to walk all over the location to find a dolly. The prices were good I only left because my home was ready and storage was not a problem anymore. They offer automatic payments and I was very surprise that they changed the payment date when a personal issue made meeting that due date impossible. I would def. recommend to anyone.
I really enjoyed storaging here. Very friendly people. The manager Antoine was very helpful.
Im a longtime renter here and have always been treated with respect by their office. Their site is super secure and I always feel like Im in great hands with them. Would definitely recommend.
Great staff. Move-in process was flawless. Will definitely recommend A Alpha to my fam and friends!
I deliver their mail once a week. Everytime I go in they are a pleasure. Talk about making a day bright; quick but great convo, professional yet comfortable environment, down to earth staff. You will not walk out without a smile or feeling like you chose the right place to store your belongings.
My personal belongings have been in storage for a year and a half. We finally bought a home. Everything looks to be in great shape. The pricing is reasonable and the folks who own and work there are very nice. It is always very clean and I like that it has been secure.
Very pleasant experience renting my unit. Antoine was very helpful.
Ive rented a storage unit with them before and I did NOT hesitate to use them again. Their customer service is impeccable and genuine. ALWAYS a pleasure😁
This will be my second time renting a storage here. It’s clean and the management has great customer service. I always recommend family and friends. I am a very happy and satisfied customer.👍👍👍
Awesome, friendly customer service. antoine and amanda are the best!! i have been with aalpha for 3+ years and highly recommend them!!
Thanks so much for a great storage experience. Staff is friendly and assist with all the moving needs. Stop by and Amanda and Antwan.
Reserved a unit, but never got to move in because they gave it away. The reservation system is a joke. It is first come first serve. Nothing says this on their website or in their contract and the employees just sit there with a dumb look on their face as if they knew nothing of this. There is nothing worse than showing up to a place that you think you are going to move into and then be told sorry we have nothing for you. I will never do business with them again or recommend them to any one. If I were you I would avoid them altogether, but if you are going to use them call first. Otherwise, your unit may not be there when you show up.
A Alpha Mini Storage was awesome! It is conveniently located by interstate 285 and a UHaul facility, which made my move in super easy! So if youre looking for storage in the Smyrna area with great prices and friendly staff, definitely check them out!
They have a excellent service to offer for the customer, a easy way and safety to get a storage.
Great place. Fantastic staff.
They are so friendly and welcoming here! Definitely recommend
Would not recommend. Would give less stars if I could. Made a reservation 5 days in advance, arrived on my reservation day to be told my reservation was given away. They basically stated anyone who drives up has first come first serve despite a reservation. That’s not how reservations work in any other place. Nothing about this is mentioned on the website where I made my reservation. Terrible business model. Put me in a terrible place on moving day while 7 and a half months pregnant. Also facility was dirty and grimey. This place is terrible!
This place is totally cool. Great service, friendly staff, safe, clean, easy.
Excellent customer service. Very satisfied.
I will definitely use them again for my storage needs!
The manager was very helpful the service was great and the prices are affordable
I have been a tenant for a few years now... this place is amazing
God bless this business and everyone who works here. They are truly amazing and compassionate and Im grateful to have found this place.
Genuinely care about their customers. Both drive up and climate controlled units at fair prices.
This is a great and safe storage place. It is also the cleanest Ive been to. And the staff is great i will use them again.
Fantastic experience. Efficient and friendly. Went the extra mile to ensure my load in was an easy painless experience.
Awesome place of business! Great customer service!
Antwaune Is very professional and values his customers! Overall great experience and Cleanliness is superior.
Adam was extremely helpful in finding the right size unit for our items and I highly recommend AAlpha Mini Storage!
Dianna is so kind, bless her heart, but this is the second time Ive visited my storage unit and the door was locked thought it was supposed to be open. I arrived shortly after 9P to find that the door the the building for the climate-controlled units was closed I pushed and pulled and it would not budge. Before, Ive arrived at 6A and the door was not open. I waited an hour, but couldnt wait any longer as I had a flight to catch. I was attracted to the storage facility since it has unit access until 10P and Im often not available until after 9P. And the emergency number is crap; the mailbox is always full. Its a HUGE inconvenience.I write this review just as a warning, and hopefully they can get the synchronization of the door and lock/unlock hours together.
I rented a unit here for about a year and a half; I stopped only after I no longer needed extra storage space.Getting the space was quick and simple - Dianna, the property manager, sincerely made sure I was getting the size and supplies I needed and didnt try to spend the entire application process doing pushy upselling - which I wholeheartedly appreciate! Everyone Ive encountered have always been very kind and courteous too; they even drove me out to the unit to inspect it prior to renting (others may do this, but this was a first for me.)Prices are also very reasonable as well. At the time I rented, all the competition within 5 miles had prices that I considered ridiculous for the size space I needed. A Alpha actually had prices at about what I expected from renting previous storage units.To summarize - great staff; good prices (for what I rented); clean and well-kept units; and I had no problems at all. I didnt give them a reason to have a problem with me (e.g. by not paying rent), so I never had a problem with them! ;-)Keep up the great work!
Office staff is great.. very clean units as well
Great place... I love them
This is the BEST storage facility......great staff...always friendly and willing to assist.
The staff was extremely helpful and a pleasure to work with.
Great staff very clean very safe I will use them again in the future and would recommend them to anyone
The building is always clean and temp comfortable. The officestaf is very nice and friendly.
Fantastic service by Antoine!!! We will be back!
Excellent Service!!! Everyone is very nice and extremely helpful. I would recommend them to anyone.
I think its the best storage place around. I called about 10 places and they are the cheapest too
Great customer service at A Alpha mini storage.
Excellent customer service and the units are well maintained !
Great staff and service.
The keep the place really clean and they people are SUPER nice and easy to work with
Great ppl, service, and all around experience. Diane and Amanda at the S. Cobb location are AWESOME!!
I never thought that Id say I LOVED my storage unit but A Alpha provided me with superior service for the several years that I used their services. I highly recommend!
Associates are always friendly and helpful!
Stored here for a couple of months between moving. Staff was great.
I have been a customer of A Alphia Mini Storage for 1 1/2 years. I came to them after a horrible experience with Public Storage. Dianna and Paige are the best! Love them! The facility is always clean and they are so friendly and curtious. I would recommend A Alphia Mini Strorage to everyone!
Friendly and helpful staff.
Really friendly staff.
Very nice and Helpful and Amanda was awesome!!!
Great service and courteous.
This is really good place to storage you stuff. ..
Great storage facility. Clean. Great people.
Awesome place
Very convenient and secure facilities