I love coming here. Im not a very handy woman and dont know my way around a hardware store at all; normally I hate going to hardware stores for that very reason. But the employees at this Ace are incredibly helpful, knowledgeable, and very quick. I come in with my list (which sometimes is not very precise) and they walk me around the store gathering the items I need, asking clarifying questions, and being very gracious with my lack of knowledge. And in my experience, they are FAST -- I was in and out in probably 3 minutes on my last visit. Yes, some of the items are a little more pricey than Home Depot or another large chain; but Id much rather pay a few more bucks at a friendly local store than drive 45 minutes to the nearest Home Depot. Thanks for being an excellent local resource!

The store looks like it hasn’t been updated since 1990. Besides that, Randy’s (the owner) attitude is gross and often unacceptable. He’s very condescending and makes it seem like a chore when potential customers walk in. They also charge for using any type of card payment. You’d think they’d use the extra income to improve the store. Maybe install a spa or something for the owner so he can unwind after being the worst person he can possibly be on a daily basis. Anyways, I don’t expect much from small businesses in Socorro but this one in particular is pretty bad. Go to Raks instead.

Very friendly, helpful and informative! I love going here! Many beautiful flowers!

Great store. Helpful staff. Sometime they follow you like you are a delinquent, but most of the time they are just trying to be helpful. The hours of operation are a little weird, so pay attention before you go, or before you need to go. You might not be able to get what you need because they are closed.

Well stockefd and. Lawm _ gardden ctr

Very friendly staff with good pricing.

C ery helpful staff

This really is the helpful place!

Locally owned, great service! Ask for Rudy :-)Best Halloween selection in town! Great Christmas displays as well!!!And of course, hardware necessities.

They have a thermometer reading you must do before you come in even with a mask!!!! They take this seriously and its the FIRST place Ive seen do this!!! They care about their employees and customers!!!And on top of that....Excellent customer service and assistance!!!

I prefer to shop the locally owned places, which is why Ive come here many times. However, on my last visit, I was met with two employees shouting demands and refusing to provide service.

Staff always helpful and available.Have pretty much always had what I needed in stock.

One of the best. Very helpful.

Always has what I go in to purchase in stock. Very clean store. Lots of good specials if your timing is right. Easy parking. Wide variety of items to cover any home need you might have. Employees and owner are always very friendly and helpful. Quick checkout with usually no waiting. Assistance available to take larger items to your vehicle. I have no hesitation recommending this store to others.

Prices higher. But great service

Five stars to the VIP Rudy he is an amazing helpful soul unlike any other person working there or any other hardware store! No one compares to his helpfulness and caring about what the customer needs.#teamrudy:)

Always helpful shop local

I will never shop there again after the disrespectful way they treated my wife.

I have had several issues over the past few years Owner(s) are unfriendly and RUDE, especially the young lady. I asked for help with a drill bit. The young lady rolled her eyes, and after telling me what aisle to go to, I explained the item I wanted was in a locked cabinet. She slowly got up, making it very obvious I was interrupting. Today the 50% off sign was only if you used cash, and off the originally price. really ? for half dead plants? How cheap. I will NEVER go there again. Next time Ill go to WalMart. The only helpful friendly people are the 2 men assistants.

Friendly staff, very helpful. Good selection for almost any mild to medium home improvement or repair.

Easy in and out... meet up with old time friends also.

Friendly service. Needs handicap carts. But they will carry your items to your vehicle if you are handicap.

Too expensive, workers are really not sure where anything is & they are apathetic rather than friendly. I really loved the 1 in Mansfield, TX so very sad that I wont be shopping at Ace in Socorro NM.

They know their stuff. Very helpful.

Great Ace Hardware! Awesome small town feel. Stop in to say Hi to Randy, Mark, Rudy and Amy!

Real professionals always ready to help! Thanks for the great service that is provided!

Always helpful staff. You tell them what you want then magically someone shows up to take you to what youre looking for.

Very helpful.

The absolute worst place Ive ever been. The man will only sell 2 bags of pellets per family. Came all the way from belen with family and bc were in one car he would only sell us 2 bags. Its cold out and bc he had promised pellets to someone coming from ruidoso he was sold out hes claiming his business isnt making money from selling pellets and hes doing it as a courtesy and will only accept CASH. Funny how you own a business for profit and are doing people favors I think hes overcharging and pocketing the profit under the table. Ill be calling the BBB AS WELL. I will never return here. And will be sure to let anyone who asks know this owner is a fraud.

Had what I needed and I was in an out in a few short minutes. Thanks ACE!

Top notch. Ask Rudy for any bolt; he is the bolt wizard.

Friendly service

Store cashier was rude when asked for help

Very helpful, friendly and great selection.

Always excellent service n great hardware

Great store with great employees always ready to help!

Great selection good sales and great prices

Customer service is the best!

Guys are friendly.. Usually carry what you need

Good prices and great stsff

Real bad customer service

Good supply of hardware

Always the place. Rudy!

Must be alot of theft in this store because everything was locked up so sad

GREAT

Overpriced as all Aces R

👍

Everything you need for projects

Great

Good attention to the public

Variety of things