Great Big Lots Store. Again nice help. I could not find something and the young lady took me right to the item. Yeah Big Lots!
Went here to pick up a mattress that we purchased and let me just tell you, Don and Ambrose were amazing! We have been on such a timeline with our upcoming move, and they truly seemed to care about helping us out, and even wished us well on our move! These two guys are short staffed, yet still working with a smile on! We also ended up being interested in a couch, and they didn’t have it in stock, but called around to find a store that had it for us!
Great rewards program. A favorite store for the local community. I hope it survives in spite of the Target opening soon.
That have a lot of furniture, compared to what they used to. The staff was friendly, and the store was easy to navigate with a large shopping cart. The layout of the store made it easy to find what I was looking for.
This store is good but need more things you can buy there
A lot of the shelves were empty, but everything I went for was in stock. Their web site also stated this location sells eggs & milk, but I saw no cold cases or refrigerators at all. 🤔
They re-arranged the store. Its a mess. Nothing is priced. Frustrating.
Went looking for specific stuff the staff was very helpful.
Their layout is crazy. Floors are cracked.. Cant get a cart down some Isles. But its big lots.
The floor layout os confusing at first glance. But customer service is pretty good in the early hours. Decent prices for everyday supplies. Definitely worth the stopp
Frank’s customer services skills are above and beyond very nice guy always busy even though the wait is always long he always just kindly informs you hey how are you I’m helping someone right now and I’ll be right with you and if it take a little long he will have another associate help so your not waiting !! Thanks frank for the great experience every time I come to the somers point location
The store was clean and the staff was helpful and friendly.
They have everything at great prices!
Ok store but not very good employees to much confusion on checkout
I love its awesome place to shop
Great place to shop!! Always stocked with nice items!!
Its been a while since Ive been here but great place for bargains and nice people...
Thats what she said
Can get just about anything. Clean and neat store. Employees very helpful
Large selection & reasonable $
I like this store they have good furniture and alot of different items to purchase I always enjoy shopping here. A lot of hidden gems
Always a good experience but they dont always have what you need but the prices are good. Just check what your buying for defects
My first visit was today, and I was impressed! The store is clean and well organized with good lighting, wide-enough aisles and adequate, easy parking. I was able to get most of what I was looking for with little trouble. The associates were friendly and helpful. The prices were pretty good, and I was able to utilize a $20 off $100 coupon from their website without being a rewards member. My only knock is that they sell a really strange assortment of merchandise; however, if you need what they sell, it seems to be a really good place to shop!
Frank customer service was so awesome. He made are shopping experience easy and less stressful. Thank you. Awesome customer service
Nothing like they used to be. Horrible prices, Ollies is better, MUCH better.
I am always pleasantly surprised by what I find at Big Lots. The variety and prices cant be beat!
Store seemed dirty and never seem to have enough staff, look for other options.
Just bought a sofa and live it.
This is a good store to go to..the people are always nice and ask if you need help finding something
Decent store poorly staffed
Everyone had an attitude because of how busy it is with being short-staffed
You can find some better quality food tems and snacks at a discount price, and some you may not.see in the grocery store.
My experience was very good. Phillip took care of everything right away, and also had great customer service.
Great deals every day
Id say 2 stars about 10 yrs ago...5 now...improved a ton . They had toilet paper when noone else did 5 stars for that by itself!!
Not bad place still better than some other stores
Good for water snacks and some quick cheap household kitchen things you may need fast. Not fully stocked but had to and cleaning stuff
Never buy anything from him there is a super rude employee named matt.this store does not work either a complaint department.For the employee of called.matt it is more important to move a table. I as a client ask him. and his answer was Im busy.Since Im Hispanic, he doesnt care about my question that day I went to buy a set of furniture.in my life living in America first bad experience that I look in this store.but I dont dare to say that that was racist I dont think so but Im left with !doubts!my advice is for the matt employee to change his shape. in this life all people are important no matter race or color or nationality
I love Big Lots and I enjoy shopping there once in a while when Im around however Im disappointed that there is no baby section for diapers wipes and stuff for babies which would really be a good thing for parents and I was surprised to see that indoor or outdoor pillows are priced very high 12 and 15 and up even one is close to $8 with a discount but everywhere else the pillows are cheaper than that it would have been nice if it was priced lower other than that its a good store to get some things that you need
It was good i just didnt find my fryer hamltonbeach 40$ one.all out.
As always I was able to find good deals but today encountered one of the most rudest employee ever!!!! She was of oriental descent and was training a new employee. She was not only rude to fellow employees but customers coming into the store. I wrote a letter to the cooperate office and encourage anyone else who have seen or experienced her rudeness to do the same. If thats how they are training new employees this store will close down in no time.
Theyve got good stuff there,and a convenient price
Dirty place very bad customer services
Lady at the checkout was very nice.
Its not that I dont like Big Lots, but its a frustrating place sometimes. I needed a product and couldnt find it in its normal location. I circled around again, and spied it way up high on a top shelf just beyond my reach. I found a young man a store shirt and asked for help. He reached up and took down 2 bags of the chips and handed them to me. I asked if the rest shouldnt be down where other customers could reach them too, and he responded, yes, probably, and then walked away without putting the rest on the shelf! Is this a millenial thing or part of the store training? I suspect it is the first one. Big Lots, please make shopping convenient and quick for your customers!
Nice friendly staff willing to help you find what you are looking for
Was clean & has good prices.
Its great
What can I say about this box store full of chinese goods?
Today they had the friends and family 20% discount sale, and even though they were super busy, they were patient polite and courteous in the way we were treated. I had a great shopping experience. I bought a recliner
Good deals
Recently bought patio furniture there. The sales person was friendly and helpful with my purchase. He was different from your average May I help you? Indifferent sales person. He even helped me get the boxes in my truck. Its tough to find anyone in a good mood in retail now a days, so to have this experience at big lots and be happy with the quality of the furniture is great.
They always have so many different things there. Love going
One of my favorites, they carry it all ..good prices
I usually come here to get most of our household necessities (toilet paper, cleaners, cooking wear etc) for a good price. Youll find the oddball reject snacks pushed out of the big grocery store chains (my gf and I have a thing for trying weird flavors of chips) or stuff thats about to expire marked down super cheap. Weve also bought furniture from here of decent quality, for our first apartment, thats lasted us a couple years.Its usually pretty busy here during the day, but you can tell the staff works hard and is friendly and usually will help you find what you need. Check out is a little slow, though.
Didnt have the primary item we were looking for but we found other items we needed.
Empty! Supplies limited but staff still wonderful!
They offer alot of good values. Good place to take your time and look around. If you like it better buy it they dont always replace with same merchandise.
Really like big lots. Good finds here. Im always on search of a bargain.
Out of lots of things.
At this late date, still a great selection of Christmas decorations and gift items.
Great place to purchased.
Ok
Love this store its my go to for housewares and holiday decor plus they always have different food and snack options
The manager Deb helped me so much with purchasing couches for my new apartment. Great customer service !!
Love big lots in Somers point . great prices great customer service, yes go there i recommend it .
I was shocked big lots had better items then kmart love it
Good experience. The cashier was very kind. At the end of ringing up our sale she said, I like you so much, Ill even give you a receipt. Made us smile.
Forgot how great this place was for quick buys.
Wide variety of choices at low cost. Staff is helpful, efficient and friendly. We like this place.
They have everything you need. Love this store.
I adore big lots. They have everything. I love there home section
Clean store with helpful staff. Easy and ample parking
I love BIG LOTS!!!! Great bargains and awesome Customer Service. I called the Furniture Department to get some information in a piece that I had seen. The young lady that I spoke to was so pleasant and knowledgeable so I came into the store a few days later. As luck would have it, I met the young lady behind the voice! Her name is Makeda. WHAT A JOY!!!! She not only took the time to show me things, she was more than happy to tell me specs and details about each piece, help to order a piece that wasnt on the floor, and she helped me get the best bargains for my money. She did all of this while being the only person in the department. She took her time. She didnt make me feel rushed. She was patient and very, very kind. Big Lots, PROMOTE HER AND GIVE HER A RAISE! You have a true gem of an employee in her. I already shopped at Big Lots but because of Makeda I will KEEP coming back!!!! They accept cash and cards. Social distance. Plenty of Free parking and are wheelchair accessible. Whatever you need and stuff you didnt know you needed, you can find here! Have fun and enjoy!!!!
Wide selection, knowledgeable and friendly staff, good quality furniture, seasonal decorations, isnt always organized. My over all visits were very good. This was when Dave was the Mgr The new one is unconcerned and rude to some patrons and cold to staff.
Like it its fun
I do not think they have low prices but they do have cute holiday stuff/ decorations.
Big Lots is, well, Big Lots. If they have what youre looking for, you get it at a great price. Need something fast and cheap, overall quality not really a consideration? Get it at Big Lots
I love how this Big Lots store has a large selection of furniture on display in the store. It is nice to be able to sit down and feel how comfortable the furniture is in person without having to thumb through pages of catalogs. The prices are unbelievable! I have bought furniture from Big Lots in the past and I took advantage of the no-intrest financing that is offered when your Big Lots credit card is used to purchase furniture. Of course, I cant forget to mention the rest of the store... There are bargins down every aisle: housewares, bedding, seasonal items, food, car needs, and health & beauty items.
Great customer service 👍 and friendly environment.
This is one of my favorite big lots in the area. Its almost always very neat and its easy to find what youre looking for.
Nice reasonable prices good parking good customer service. Quality okay something for all in family. Janice Harley
Love big lot Sommers Point they have the friendliest staff and always willing to help me no matter what. LOL
Rediscovered this store forgot what great prices they have and friendly staff
Great bargains. I good store to mull around in and find something special
We shop Big Lots for everything from phone chargers, to food, to furniture. We received exceptional service today from Dave with our purchase of bookcases. He provided the caliber of service you would expect in a specialty furniture store, not a discount chain.
Store is dirty and people dont want to help.
This store has improved over the years!
Loved it. Very organized and clean not like the older ones.
Close to home. Great when you need to pick up paper plates etc.
Great prices. Help #courtesy and knowledgeable.
Great store prices are good seem to have everything
I have not been in Big Lots for a long time. The store looks great. I will be back.
One of my favorite places to buy quality house items and the people are very friendly and helpful
Nice selection of items but staff not very friendly.
I love this place. I like this location the best.
Has most of what you need for day to day products. Also carries a good selection of curtains and rods.
You can find good products at reasonable prices. This is a great store
Love the price options and variety downside is the inventory constantly changes theres no guarantee that if you dont get it today itll be there tomorrow
Great deals, Cashier I had was very helpful OK the bad: Rewards card hasnt given me any thing in about a year....and I use phone# and card. Feels like a waste of time