Lookout Marine found me the perfect pontoon!! My sales person Chase was no pressure and easy to work with and he spent a lot of time going through my new boat with me. Jimbob also gave great customer service as well as the entire team to make my boat buying experience fun and easy.

We just purchased a boat from Lookout Marine, a beautiful Bennington. We came from another state to purchase it, dealership was excellent, very caring and nice people to work with. We worked with Adam, several back-and-forthwith And he was always available, cordial, glad to service us. It ended up being a great deal through this company. We would highly recommend this company.

Terrible customer service and support. Do not buy parts here. Left me with $200 parts that I cant even use cause there incorrect and told me they wouldnt return them even though they were never installed and 2 days after purchasing. I do alot of work on boats. First and last time I will ever do business with them. All my customers have been told to shop elsewhere.

Wonderful customer service. Only reason for not giving the fifth star is it was a quick experience.

Best in the busness,always treated fair

My son and his family were at the lake with friends and called me in Ohio because there was some kind of battery/starter issue on my boat. I could not solve the problem over the phone so I told them to take it to Lookout Marine as they service both of our boats. I then called Lookout to let them know my son was on the way and asked if they could take a look. This was on Memorial Day Saturday about 80 minutes before thry closed. The technicians found the issue, corrected it, gave my son a break on the labor and had them back on the water in less than an hour! Hard to get service like this anymore so it was truly appreciated. They could have easily told us that they were busy and it was close to closing, but they did not. Saved the weekend for a party of 7, of which 4 had never been to Lake Cumberland before!

I’m not normally one to do a lot of reviews but this seemed worthy. We purchased a pontoon from lookout marine last October. The experience was not high pressure and though we spent a lot of money overall the staff/salesperson was one reason we chose them over two other dealers. We did not get a chance to use the boat until this past week. Unfortunately, something catastrophic happened in our motor that left us stranded on the water. I placed a call and within an hour they had people in a boat looking for us to assist in getting us back to our slip. We were able to get a tow but the two people sent tried their best to get us up and running but ended up taking our boat out of the water. This was late on a Friday evening, by Saturday morning they had an answer to the problem but Mercury marine could not be reached for parts. I got a call first thing on Monday and was informed that they were taking the lower unit from a new motor and getting me up and running by 11:00 am because it would take six days for the replacement unit to arrive. To me this is the ultimate definition of customer service from Dwight the mechanic and his helper, do not have a name, to The general manager, Jimbob, even our salesperson Chase called to follow up. I realize that this is lengthy and everyone will get a negative review at times but we need to take the time to also say Thanks when warranted. Based on this alone I will recommend them to anyone who ask me for a reference.Thank You Lookout Marine and your employees

Lookout Marine and Sea Ray are both awesome. Great service and friendly.

We had a verbal deal with Dreama to pick up a boat next day then got a text no phone call later in day that they took a deposit on boat sorry bout your luck...We had already called to get appointment to have boat detailed next week. Poor way to do business. We had been working on the deal for 2 days and had tried the boat out. Steer clear head on down the road.

Excellent sales staff and great boating products. Low pressure sales environment.

Came in on a holiday weekend and asked for some help with my fusion marine stereo. And they went out of their way to help. Can’t say enough in how these guys go out of their way to help. Thanks Lookout Marine!

Did a great job repairing my motor, on time, and at a fair price. I have been working with Lookout Marine for at least 5 years and they have always done a good job for me. Great people, too!

Excellent sales associates . Scott was royal in our books and Jim Bob was over the top as usual. Great place, makes you feel like family.

Very pleased with the knowledgeable staff of Look Out Marine in Somerset Kentucky. Service rates where fair and the service itself 5 stars. Thank you again Look Out Marine!

Cordial, informative,large selection, good mechanics, nice showroom. Awful busy, alright for them, not for the customer. Friendly people. Would I go back? Yes. Long way for me to travel,2:30mins.

I asked to have carb on mercrusier (Quadrajet) rebuilt they told me 135.00 to do so, when I picked up the carb, the bill was 290.00 so get an written estimate if you decide to get work preformed at this shop.

Look out wallet, took my boat over to them to fix the water pump on a 40 horse Honda. When they were finished putting the water pump in it was making a noise that it had not made before. They said the fly wheel magnets were probably loose. So instead of taking the fly wheel off and looking at it they ordered a new one and put it on. The noise was still there. At this time I didnt know what to do so I left with my boat. The next 4 years I used the boat very little because I was concerned about the motor making a noise. I tore the water pump down today and discovered why it was making the noise. The stainless steel housing the impeller fits in had and melted the plastic housing. The tang on the stainless steel housing was not in the slot it was supposed to be in. I called Lookout today and told them about this. I told them this happened 4 years ago and that I had not used the boat a lot. He told me he found the invoice on the fly wheel but did not have any information on the water pump labor or the water pump replacement. Imagine that!! He said I should have brought it back at that time. After a water pump and fly wheel replacement I could not afford to take it back. These people lie and their work is pathetic. Dont waste your time or money!

We have been dealing with Lookout for 6 plus years. They have always been very friendly and professional. Always a pleasure .

Purchased a bennington tri.toon there about a year ago...everyone is always helpful and pleasant...even after the sell..

They work on boats for us and clean them if we need them to do they are so nice

Great place to buy a boat. We didnt end up purchasing here but the people who work here will answer all your questions.

Very professional, polite, and knowledgeable. Worth your time to stop by.

Great Products. Great customer service. I would go no where else.

Jim Bob and company made me feel apart of their family. Good service, fair price and sold me a quality boat.

Outstanding dealership ..! A family operated business thats been around for many years.Good mechanics that understand the Mercury line up and do their best.Close to Lake Cumberland and if your having any problems with a new delivery will assist you 100%. in the water at no charge.Noticed the preowned boats are as new, many to choose from and many with very few hours.Fully stocked parts department for Merc as well as HONDA

I went there today for the first time to buy prop parts dor my mercury. The man in parts was very knowledgeable and helpful and made the visit pleasant.James Modon Semper Fi

Worst experience in my life. I would never have a boat if they were the only dealers... my money will be spent elsewhere.

This is a business that has no ethics and in no way do they practice good business. They lie and outright steal from customers who pay to have there boats repaired.

When I visit my aunt and uncle I usually stop in

Excellent friendly knowledgeable service staff.

Great deals and close to Lake Cumberland. These folks know how to deliver!!!

Good people and ready to help.

Great experience THANKS

Very good

Friendly service

BEAUTIFUL PLACE!!!!

Very nice

Just passing by

Friendly staff