The nicest people in receiving that Ive had the pleasure to work with in a long time.
Knowledgeable and professional. Viriato went the extra mile for us. Great service.
Great place. Great products excellent workers. Awesome Delivery service. Salespeople are knowledgeable. Especially Bill T. Cant go wrong.
As a contractor, I went to Horner with high expectations because of who they supposedly are and even opened an account there. What I came to find out quickly is that they have unreliable, unresponsive and extremely shady sales reps. DO NOT send your clients there, youll probably regret it. 👎👎👎
I have used Horner Millwork multiple times while buying my house and remodeling. I have to say they have outstanding customer service. I worked with salesman Brian M. and he went above and beyond to ensure everything was to my liking. Excellent quality windows and custom doors and better prices than any other places in the area. Will definitely be using them for all my future needs! Thanks again Brian!
Being an employee of this company. I can honestly say. Great quality materials all the time at a decent price. Im also a customer.
We thoroughly enjoyed working with Rebecca and the rest of the Horner team. Our kitchen and baths are stunning, and the doors are beautiful. Service was above expectations. Installation was very smooth, and the team returned a few times to ensure everything was perfect. We highly recommend Horner.
Working with Rebecca was one of the best experiences of our entire renovation. She is not only professional and knowledgeable but patient! The technology made it easy to come up with an idea and have Rebecca transform that idea immediately to the big screen. We would definitely use Horner again, just to work with Rebecca.
I bought a french door. It was a very easy process. The gentleman was very nice to work with at the counter.
Rebecca from horners is the best!!! Excellent service great deals!!! Great customer service, I cannot thank her enough for all her help!! I’m so beyond grateful for new kitchen!!!! She made it possible!! Ty ty so much!!! I will refer all to her!
I love my front door and Phantom Screen installed by Horner Millwork. Having a Phantom retractable screen doesnt take away from the beauty of the door, and allows me to open the door for fresh air.
We were very happy with the service we received working with Rebecca C. She was professional, courteous, and listened to what we were looking for. She helped tweak the design until it was just right. The cabinets were perfect and the countertop was exact. We were very happy with how the kitchen turned out! Thank you Rebecca and Horner!
I worked with Rebecca to design my kitchen and she was a pleasure. So many choices and decisions and price points and Rebecca helped me from start to finish. I couldnt be happier with the product and the service and will continue to do business with Horner Millwork.
We live in a 1925 house and recently did a complete remodel of our kitchen and worked with Rebecca on designing the cabinet layout. It was such a pleasure to work with her! We met with Rebecca many times throughout the process as there were so many choices to be made. We specifically requested glass pull-up cabinets to display my husband’s antique collection and she recommended StarMark Cabinetry. The cabinets were exactly what we were looking for and all cabinets were customizable to deal with the unevenness that comes with remodeling older homes. She also offered valuable suggestions along the way for things we had not thought of. Whenever we asked for her opinion she was always very honest and straightforward which we appreciated. She truly cares about all of her customers. For us the kitchen is one of the most important rooms in the house and we could not be happier with the end result! Our kitchen looks stunning! Thank you Rebecca!!!
Ravenswood Construction has been doing business with Horner Millworks for over 30 years. They have always delivered on time and their sales staff whom I have had the pleasure to work with Frank O’Neil and Rebecca Campagnone are the best. Rebecca worked closely with my wife to design our beautiful newly remodeled kitchenThanks RebeccaDaveRavenswood Construction Inc.
Nice guys but TERRIBLE QUALITY materials! Product sold as mahogany but turns out to be much cheaper wood. No customer service follow up despite my requests. First time... last time! Save money and disappointment... buy it online.
I can’t believe how helpful, competent and kind Mike Sollecito was to me. He went above and beyond to make my experience absolutely delightful! He assisted me in choosing cabinet hardware for my kitchen, pantry, bar area, guest bath and master bath. The process was quite daunting but he was extremely patient, and he broke things down for me, so it was manageable. The result was perfection! He was also instrumental in connecting me with another company that created the backsplash of my dreams for my kitchen. I am over the moon happy! I highly recommend Mike and Horner Millwork. I also had dealings with Steve Pichette regarding the hardware for all my doors. Again, the result was wonderful. Horner also designed our staircases and front Dutch door. We couldn’t be more pleased with their workmanship and service. We would not hesitate to work with this fine company in the future. Great customer service, great products, and great craftsman!!!
There doesnt seem to be any management. Sales reps appear to beindependent which leaves the customer with no recourse. After waiting months for windows and calling weekly i was finally told that the windows had arrived and would be delivered the following week.Two weeks later I called and was told that when they opened the crate, ALL the windows were broken and had to be reordered! An obvious lie to stall for more time. When asking for a manager I was redirected to another sales rep. No accountability.Buy your windows and doors elsewhere and save the aggravation.
So your customers reflects your employees maybe they should give better reviews and be more patient with people when they go out. Instead of acting like a mule.
Ordered a custom size door for my office building. Door came in the wrong size and we are unable to install. Have been attempting to reach out to them for months with no response.
Helpful sales staff made sure I got the products that I needed. I will be back for my next project.
Been waiting almost two weeks for a quote. Went there three days in a row and still don’t have it.Took a week to get the first one which was for a different door. Still waiting
Great company, customer service, and they fix doors that are damaged during shipping.
I am extremely unhappy with my front door which i purchase from Horner . I spent more than 6 K for this door but its not working properly . I am not able to unlock my front door . I have called multiple times for this serious safety issue but nobody bothers to call or email . I am very unhappy with the customer service and will never again recommend anyone to buy anything from here