Jhonathan was a pleasure to work with. This is the first NO STRESS and enjoyable car buying experience I have ever had. Jhonathan is a great employee no arrogance he does not use any pushy tactics that other employees that I dealt with at this location use. He knows the cars and can actually explain each option these cars have. Very Impressed with this transaction! Thank you!

Had a great experience at Herb Chambers Boston. Sopath Sim (Sim) went above and beyond. He greeted me the moment I walked in the dealer and was ready and willing to help me. He helped me get a very fair deal and I am happy with my purchase. Sales manager Chadi was also great. The car is immaculate and will continue to do business with Mercedes of Boston. Thank you

I live 1500 miles away from Mercedes-Benz of Boston but Rob Tinkum made my buying experience more pleasant than most Ive had 15 minutes from home. Additionally, I had third party custom work done on the car after I purchased it and before I picked it up. Without Robs dedication to making sure that this rather complex dance actually took place, I wouldnt be the very happy man I am today. Thanks again Rob, your the best!

Oakley and I are so happy we chose to get the GLA 250. Its a beautiful car and the service at this location was great. Ronald helped us throughout the entire purchase process. He was very responsive and communicative every step of the way, even with the post purchase steps. Purchasing a car can be overwhelming but the unique energy of this dealership takes the fear and pressure out of making an impulse decision so that you can make sure youre happy with your purchase. Thank you Ronald and team for all your help! So glad I chose to work with you.

I had a wonderful experience getting my new C Class! I am truly in LOVE with my car. I was honored to work with Chip McCarty, he’s wonderful and was very helpful during my entire process! Highly Recommended!

I needed to travel . As I was about to get on the road from my home state en route to Boston, I learned that a head light was out. My desire would have been to try to get the repair done before I got on the road, but time would not allow. I called ahead to the dealership. I now offer a big “THANK YOU” to the entire team that I encountered. Those for whom I know the names and to those that I do not. Thank you to the receptionist who connected me to Mohamed (parts Dept) who identified that you had the part needed for my repair who then connected me to Gil (service Dept) who quoted the price of the repair and graciously squeezed me in first thing the next morning at 7am. Thank you to the young lady checking the cars in. Thank you to the young lady who made the morning coffee. Thank you to my assigned Service rep, Michael. Thank you to all. This is clearly an extremely busy place; however I was in and out by 9:30! Thank you!

Manny was terrific. Attentive to all the details, yet laid back to give us space to make our decision. We are very happy with our purchase and overall experience at Mercedes-Benz of Boston.

Went to Mercedes Benz Boston location. Had a car lined up for purchase. My experience dealing with them over the phone was average but I was okay with it. I expected the in person experience to be better but the experience was below average. The sales rep had the attitude of them doing a favor to me by selling me a car. They had a attitude of superiority which made me change my mind.I have been informed since that most herb chambers sales rep have this attitude. I needed up finding a better deal and a much better experience at Mercedes Benz of New London.Highly recommend the dealership to train their sales rep on basic customer service. This is my personal experience and my two cents

Recently took my C300 for service B here. The entire process was smooth and got best service and attention. I have been to few other locations but i think Boston location is going to be the spot for me. Shoutout to Erika(for awesome awesome patience and follow-up) and Gill.

Erik ilchenko is by far the best sales consultant my family has ever dealt with. He is very personable, passionate about the brand and has extensive product knowledge. If you are looking for a good experience, ask for Eric

We had a phenomenal, extremely professional experience at this dealership. From the moment we walked in everyone was friendly and willing to answer any questions or get us anything our hearts desired to comfort us.We worked with Sim who is an absolute legend in his craft. He provided end to end exceptional customer service in our vehicle purchase and has persistently followed up to ensure everything is running smoothly in the weeks after purchase. We greatly appreciated his comforting personality and ease of talking us through the purchase process.As an ex Audi customer, their dealerships should be taking notes from this Mercedes-Benz. Night and day customer service to say the least.

Patrick is the man! He’s always very nice and happy to help. The work is work is always done expertly . All the people at Mercedes Benz and work done there are always the best.

I had a difficult time from other dealerships and was having a hard time finding the right person to help me. Lucky for me I had Mr. Sim as my sales rep. He was helpful and didn’t judge me because it seemed like I didn’t know what I was getting myself into. But he had reassured me that it would be an easy process and quick. He knew a lot and helped me gain confidence in purchasing the car I really wanted. Thank so much in helping me every way that I needed to know. Would definitely be back.

Nice services and followups.Tabish Iqbal was the sales contact for my new GLE350 purchase.

Tabish is very helpful, provided me a variety selection of cars, helped me look through the inventory and find the car I’m looking for, and gave me nice suggestions on the choice of my dream car. Happy that I bought my car at this dealership and would definitely recommend this place to people who are looking for buying a Benz in Boston.

Work was completed in a timely manner. Service advisor very knowledgeable. Facilities were spotless.

Initial call to the dealer was not a great experience. A “sales manager” answered and showed no interest in me or selling the car. Was dismissive and did not want to let me test drive unless I was ok with 10k over the MSRP.Called back same day and spoke to Johnathan. Excellent customer service and great attitude. Ended up purchasing the car despite the up charge. It was overall a beautiful car and a great experience thanks to Johnathan.

Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers Mercedes Dealership of Boston, and he makes my car service experience a true pleasure. I am extremely grateful for him.

I drove my family on a cross country roadtrip in my 2017 Mercedes Sprinter RV. In the process of replacing my own fuel filter I broke a part with no time to spare. Not only did Rob in the parts department help me find the part quickly, he brought Thadeus, their Sprinter Service Expert to walk me through the repair process since I could not get my RV to the dealership. These guys went above and beyond to help, even answering questions and walking me through the process after hours. you bought a premium product, this includes premium service I was impressed.

I wanted to purchase a car from Mercedes Benz from the excellent history my husband has had with them. I was fortunate to meet and work with Rob Tinkham in my car purchase. Rob was transparent, kind, timely and provided an overall positive experience in purchasing my vehicle. I will highly recommend him for any future friends or family that are interested in purchasing a Mercedes. The only reason I did not give a 5 star review is my experience with the finance process. Otherwise all other interactions with Mercedes were 5 star. Thanks Rob!

Got in and out quickly.. very satisfied with attention to our car needs.

Just wanna leave a short review for my salesman, Ronald Escobar. Friendly, very knowledge and available whenever I needed him.. He even helped me with a few things after I secured my car.. Ask for him !

So, I got it wrong the first time and I want to make sure that I not only review, but give an accurate review. From Jeff, to Manny, to Kris and everyone I met at Boston Mercedes- top notch customer service. I was greeted by everyone in the facility multiple times. Jeff worked with me on the financing, Manny was an awesome resource, and Kris was fantastic too. Can’t say enough about the service, character, and guidance provided.Finally in my first Mercedes.. They made the experience a great one.

Big thank you to everyone at Mercedes-Benz of Boston for helping me during the process of buying my first car. Great customer service and quick response time. They took the time to answer all of my questions and made the experience enjoyable. Sim was very helpful throughout the entire process. Loving my Jeep!

What an excellent experience! Manuel Rodriguez, who helped me pick out my new Mercedes was nothing short of excellent! He was friendly, knowledgeable, and really genuine. We looked at many cars, pricing, and options. He was very patient, courteous, and willing to help me find my right Mercedes. Ask for him if you are at the dealership! So this is the Mercedes experience, Wow! Thank you @mbofboston!

Max Wang provides excellent service. I am very happy with his services! The best! I will buy a lot more cars from him

I have been doing business at Mercedes Benz of Boston for over 20 years and it is dedicated personnel like Jimmy that keep me coming back. He provided great info and follow through regarding my latest service appointment! Thank you!

I was there on a Friday afternoon after I had a nail in my tire that needed to be fixed immediately! I spoke to Erica and she got me in and out after I told her the problem and informing her I had to pick up my kids at a certain time! She guaranteed a quick fix to my tire and the promised was kept! I’m always satisfied with the staff excellent customer service! Thanks Erica!

Buyer Beware: I purchased a new Mercedes Benz Sprinter 2500 Van in February 2019 from MB Boston. I prepaid for two services, intended to be used at 20k miles and 40k miles. They recently informed me that they will not fulfill the second service because my purchase expired after 2 years, and 2.5 years has passed.At the time of the sale, I was told that I could schedule the service appointments at any time. It was specifically communicated expiration dates were not an issue, they just wanted me to bring it in at 20k miles and 40k miles. In addition to be lied to, considering that MA was in a state of emergency for the better part of a year due to COVID and travel restrictions were in place, you would think that Mercedes Benz would be flexible in fulfilling prepaid service plans because people were driving far less in 2020.I have called the service office and the dealership, they refuse to service the vehicle or provide a refund. In short, they lied to me and stole my money. I have literally never written a public review, clearly I am not happy, but hopefully this comment will prevent Mercedes Benz from stealing from some people. Its a pretty miserable feeling being robbed.Outcome: Upon seeing this post, MB Customer Care reached out to me and resolved the situation within one day; they will service the vehicle. MB confirmed that the pamphlet used at the time of sale showed 2 services / 3 years, which was the information I used to make the purchase decision. However, the contract they had me sign showed 2 services / 2 years in the fine print. I do not believe the seller intentionally communicated different terms to me verbally, or by way of the sales material provided to him by MB, than what was stated in the fine print of the contract. To summarize, two employees in two different departments turned me away saying nothing could be done to resolve the situation, the review triggered Customer to look into the situation, the error identified was quickly resolved.

I had a great experience at Mercedes of Boston. Sim was great and was very knowledgeable about the car I was purchasing. I was very specific with the car I wanted and Sim was able to help me nail it down. He made it possible to make the transaction without me being fully present. Wicked happy with my purchase. Will definitely be going back when I’m ready for an upgrade.

Easy experience dropping my car for service today. The service department coordinated a ride home after dropping my car off, and then communicated over text to let me know my car was done, and set up a ride back. The car was clean when we picked it up, and everyone was very nice along the way.

I had an awesome experience here with my first car purchase. Jonathan was my car salesman and he was great! He explained everything about the car to me and made my experience very enjoyable. He also answered all my questions and was very quick to respond. Definitely recommend him and recommend this place for anyone looking to purchase a nice Mercedes. The entire staff made me feel welcome.

Very good service, from appointment through pick up. Patrick was very clear about the service, and explained tire wear, rotation and alignment neatly. No wasted words but no rush either.

I wont make the mistake to service my car other places. I trust Chambers for professionalism, great mechanics and great customer service. They know cars!

I made a service appointment. I arrived on time. I spoke to someone when I arrived and they told me a technician would be out to speak with me shortly. I waited 45 minutes and no one ever came out. It was always “just a bit more.” No communication, no service. Waste of time, go somewhere else.This was also middle of a weekday, so not exactly their peak time. Bad for the brand, bad for the service reputation.

Has been going to this dealer for years, and always been a pleasure experience to do business with Patrick in Service Department and Rob Tinkham in Sales Department. Highly recommended!

Jimmy is my go-to service advisor. He’s professional, responsive, and communicates well when he’s assisting me, and he ALWAYS makes sure my vehicle is taken care of. He’s been in the business for a long time and he knows his stuff. Go see Jimmy.

Great dealership to visit if you are looking for a new or used Mercedes. Make sure to ask for Kashif Sheikh. Very knowledgeable and an amazing person. Very helpful and thorough!

Very friendly and helpful service staff took care of my car quickly

Eric is a true professional. His expertise, honesty and white glove service is top notch.I would recommend working with him any time!

Carlos was awesome. Told me everything that I needed to know, answered all my questions, knew what he was talking about because I’m a car guy, retired stock car racer and I would know if somebody didn’t have the right answers for me. Extremely helpful, made it easy and I’m happy and can’t wait to pick up my Bullit on Monday.

I just picked up my third car from Mercedes Benz in Somerville. They always take first rate care of me, whether it’s getting me into a new car, scheduling servicing or any other requests that I may have. Chip in sales is top notch and wouldn’t get a car through anyone else or at any other dealership.

Excellent experience with my service Rep Michael - I brought my car in for a regular service but turned out I was too early - not enough miles yet for next service. Michael made sure I understood when to come back and also had my car washed (inside and out) and topped up all fluids as long as I was there at no charge. Excellent professional service every time I have dealt with this Mercedes dealership in Somerville.

Simply the way service should be done. Professional staff greeted me, welcomed my vehicle, explained all the details of the service I required and the expected costs. They provided updates and let me know when my vehicle was finished. I will forever bring my cars here for service.

ALBERT at MB of Boston is one of the finest gentleman I have ever met in the Automobile business. He is a man of his word and has always taken care of any needs I may have had for my Mercedes vehicle!He is just a terrific individual!!MB OF BOSTON has a great service staff .

I worked with Eric on the purchase of my new Volvo. He was very friendly and helpful. He has great customer service and was not pushy. Would definitely purchase again with him. Thank you Eric!

Jonathan was our salesperson and he Made our experience a positive one. He was and has been so helpful with any questions, etc. he has followed up to make sure I love the vehicle. We recommend him and the dealership.

Every part of the experience was excellent! Great team

I found a used Range Rover on their website, I emailed and inquired about it. Was met with Kim who told me (and I have the emails) that they wouldnt be able to sell to me as I was out of State and they would not make an exception on their 2 step process of going in and signing the paperwork and then going back to pickup the vehicle. I emailed Carlos to which I was told must be a miscommunication. Then Dana reached out, we started talking about the deal - I was instantly approved, trade price offer was good, all set to sign. Said I would like to come down Saturday but could come sooner if needed. Asked about them needing a deposit to hold it till Saturday, said they dont take deposits but she would send me the preliminary paperwork to sign. All was good, got my insurance binder all ready and emailed to her, temp plates done - all I needed was a signature on the paperwork. At 1pm today I was told oh oops someone else looked at it several days ago and decided today they want to buy it. So sorry, but I will let you know if their deal falls through. I have never in my life of purchasing vehicles have dealt with so much nonsense. I called Carlos back after finding this out and was basically told that I must not have paid attention to what was told to me. Pretty sure I have it all in email and that I would have driven down if need be. Just an FYI for anyone out there looking to do business with this particular outfit.

Chip McCarty at Herb Mercedes Benz of Boston is a first class Salesman. Chip makes buying or leasing a new car seamless. He always goes the extra mile to make the customer very happy. This is our 6th car that Chip has helped us with. Each transaction has been outstanding. Chip is the best in the business. His general manager Jeff Davis cares deeply about his customers and is always very helpful. Albert is the service department makes you feel like part of his family. Albert makes servicing your vehicle so easy. I have had the pleasure of meeting Herb Chambers during my service visits and you can see why he is so successful. He is a first class gentleman who cares deeply that your complete car experience is world class. Thank you for making the car buying experience and maintenance such a pleasurable experience.

I brought my car in without an appointment with a tire issue. Michael in service could not have been more professional or responsive. The problem was diagnosed promptly and the car repaired in several hours’ time. The entire experience was welcoming and confidence inspiring.

I have to say that my experience with the Mercedes dealership in Somerville was TOP-notch!!! I was stopping by & just looking and obviously fell in love with a few different cars. My sales rep Ronald was absolutely amazing in assisting me with selecting the car that was the right fit for me. Not only that, but he walked me through the entire process, with full transparency, patience and got the numbers to work out fairly for both sides of the table. He answered all my crazy questions without that typical car sales pressure we are all so accustomed to feeling when buying a new vehicle. I have to say, I am so in LOVE with my new car and the service I received! I am beyond grateful to Ronald and the whole Mercedes-Benz of Boston team for making my car buying process so positive, exciting and actually enjoyable!!!

Service was timely and efficient despite my having arrived late.

Ask for Stephen Leung, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention to details. I highly recommend this dealership!

I would like to share my recent experience at Mercedes Benz of Boston.I moved to Massachusetts a couple of weeks ago and I’ve been looking for a new vehicle since. I visited many dealerships and I would like to say that Mercedes Benz of Boston was outstanding! their costumer service is top notch. My sales rep Ronald Escobar was awesome, I highly recommend asking for him if you are in the market for a new vehicle.

GOT MY DREAM CAR WITHIN TWO DAYS! & that was because I went in Sunday! Was thinking about getting a bigger car for my Family, saw the one I wanted in this dealer, went in the same day and got my car the next day !!! I couldn’t believe it even with my Credit Issues Amel M. Was able to help me through it all! Such a smooth process. I highly recommend him and this place. Super nice people and treat you great!! (Not just because they also offer, tea and coffee and snacks in waiting room!) Thanks so much Amel ! 🙏🏼

I had the best experience selecting my new car. My salesman was Stephen and he was amazing! He was very patient, not overly pushy and helped make this process very easy for me. He took his time to make sure all my needs were met. I can’t say enough good things about my experience. I also want to thank Paolo who works in the finance department who was wonderful as well! Lastly the General Manager Jeff was the best. He introduced himself and made sure that all my needs were being met. The whole team at Mercedes Benz Boston was great and I can’t thank them enough. I would recommend anyone looking for a Mercedes to give this location a visit!

I have been using Mercedes of Boston for purchases and service for over 20 years. My latest purchase only confirmed my reasons for always returning to this exemplary dealership. I had the pleasure to work with Kashif. He was very helpful and knowledgeable in answering all of my questions. In addition, he was willing to work with me to meet both my business and personal transportation requirements, and also recommend various options for financing. I highly recommend Kashif and the other members of the team who made this recent purchasing experience rewarding and seamless.

This location is the place you want to do business. The place is as clean as a surgical suite and as efficient as trains in Europe. The whole experience leaves you thinking “why can’t all places have this level of customer service?” Highly recommend.

Eric was great to work with: responsive, on top of matters and steady We went from leasing our Smart car to purchasing it and changed the registration as well. All those things involved “loops and hoops” to get through. Eric was on top of it. I would definitely do business with him again

I was having a good time with the workers in and out side of business, really helpful and friendly services throughout the entire purchasing process. Outstanding!

I had a great experience at Mercedes-Benz of Boston. I purchased the GLA 250. I worked with Rob Tinkam who was very kind, thorough and professional. The transaction was smooth and stress free from start to finish. Thanks Mercedes-Benz Boston!

Excellent service from Manuel Rodriguez way above and beyond the call of duty. I was in terrible hurry, and they scheduled everything in advance help me with all paperwork even with transferring my stuff from one car to the other. Felt like a family member was there helping

The service center is excellent, and Patrick is awesome! They provided great advice and support in fixing my car, especially when I needed it the most!

Amel was great. I love my new car and it was an excellent and easy transaction. Cannot recommend him and this branch enough!

Eric Ilchenko was an amazing representative with my recent experience at Mercedes-Benz Boston. He is professional, kind, and very caring for my first purchase at this location. This means a lot to me for several reasons, and Eric made this very very special for me and my wife (and our future little baby!). Thank you, Eric!

I brought my Mercedes-Benz in for a oil change at 68k. And I asked them to fix the driver side door which was making a clicking noise when opened. And after that to adjust the door so It did not make noise at high speeds. Mechanic took the car for a road test and upon hearing a noise in the front end he attached an ear chassis to several parts of the front end and found out that they were is a worn ball joint and control arm assembly. Replaced all parts and then aligned each tire. All warranty work- n/c.! They are very thorough at MB and did an excellent job. *Buy an extended warranty. It saved me a lot of $.

I have never had a bad experience at this dealership. Of course, I hate my car having problems, but am always happy when Mike Robinson is my customer service person! He is very nice, friendly, professional and helpful. He goes above and beyond. Thank you for taking such good care of my ride, Mike!

I visited MB of Boston a couple of times for regular checkup of my car, rim crack fix, etc. Every time I visited, Albert provided five-star services and made my car 100% condition. I would definitely recommend MB owners to see him if their cars are needed to be taken care.

Big thank you to everyone at Mercedes-Benz of Boston for helping me during the process of buying my first car. Special thanks to sales person, Amel. Great customer service and quick process time.

Great purchasing experienced here with Kashif Sheik who helped us with all the processed until the day we picked up the car. everything went smooth! Great Dealership!

Kashif was so helpful while I purchased my A250. Thank you very much. I know someone I may refer to him.Great work.Keith Stauch.

It is with great enthusiasm that I write this review regarding Chip McCardy, Sales Consultant at Herb Chambers Mercedes Benz of Boston. We have been customers of Chip’s for many years and have purchased several cars from him. As a result, he understands our modus vivendi and can make recommendations based on our needs.As a Sales Associate, Chip has always listens to our current car requirements. If the vehicle we need is not on the lot, he will do everything in his power to find it for us. We have always found him to be honest, courteous, and friendly. His response time to our questions is quick and concise and is what keeps bringing us back to Mercedes Benz of Boston.

These guys are world class. Best service in a timely manner and will go way out of the call of duty to help a customer in need. Picked up and delivered my car during an emergency. Worked directly with insurance company yo expedite service etc. Vote Jimmy for President.

Got an appointment to test drive used Lexus IS. I really like the car.Kudos to Tabish and Kris, helping me getting the car and finance with the best rates I couldnt find (yes, even for a used car). Tabish will clean and prepare the car for me. I simply cant wait to have the car!

My favorite service agent, Mike Robinson, was there and I told him I just wanted the regular maintenance not repairs but the oil dip fell inside the oil tank and had to be taken out and replaced. This was the costliest part because of labor costs. The oil tank had to be dismounted to get the dip out. Mike helped by finding costs to eliminate and this reduced the bill to a more reasonable one. I had to wait there although I was offered a ride home which I declined. I did not want to have to come again and I needed my car in the evening to go to an event. I had taken a book to read and I spent my time reading it in the computer room at a desk with a nice chair and had an outlet to charge my phone. I ate some free pastries and coffee from the lounge which Herb Chambers has available for employees and customers. I had a pleasant and quiet atmosphere where I could read while I waited and Mike helped me save some money. Not bad!

The reason I love getting my car at this dealership is that once I lease it, I get take care of by Albert who heads the service department. He is always pleasant, attentive to your needs and conscience with his follow through. It always a good experience to see Albert when I need any assistance at all with me car.

I have nothing but a great experience to write about with this dealership. My salesperson Manny was awesome, Kris was our financing person and it was also a great experience. I live in NH and this will not be our dealership for service but the experience with sales almost make it worth traveling if their service is as great as their sales!

This dealership offered us the best value by far for a vehicle with the lowest mileage. Other places had the same models but almost double the mileage with a heftier price tag. Our sales consultant, Tabish, was excellent! We were probably one of the more difficult clients as there were a lot of complications, yet he was helpful and patient with us through the entire process. Unlike other consultants which can be intimidating to approach, Tabish was quite amicable and empathetic. It seemed like he genuinely cared about the client and finding the right car for them, rather than simply trying to push a sale. I am grateful and could not have wished for any better consultant.

We had a pleasant experience at this location. Kashif was really patient when helping us decide on our first car and hes also really responsive for our questions after the purchase.

Cant thank Steve enough! Very knowledgeable with the new car! Best car ever!

We had a flawless experience purchasing a new vehicle with Amel. He was very friendly, knowledgeable and professional. Amel went above and beyond to simplify the procedure and make things easy for my parents. He was very patient and took time to explain and demonstrate the features of the vehicle that my parents were purchasing. Highly recommend Amel and Mercedes Benz of Boston.

Steve was great help! Tons of problems but Steve and the team was able to make it right for me. Thanks a lot

I recently purchase a MB SL550 from Chambers at this location . My experience was excellent A+ thanks to my Sales person Chip McCarty . I would strongly recommend asking for and dealing with Chip when you visit Mercedes of Boston . Chip is a pro, is very fair and honest . A++++++++ for Chip McCarty sales person of the YEAR ...

Nowhere on the detailed bill is the labor rate stated. Just the labor charges. I was originally told a hydraulic motor failed. Then I was told a different electric motor had actually failed. When I asked for the old electric motor, first I was told I would be charged a “core” charge for not returning the failed motor to Mercedes. Later I was told it was thrown out and the trash had been hauled. Car was delivered with baked on, non-recent bird droppings on hood. Sent photo to service advisor.

John Doe is really patient, kindly and professional. A wonderful purchase experience!

From the time I entered the showroom until I drove away, I felt very respected and appreciated.Stephen, in sales, was extremely knowledgeable about the different Mercedes Benz models, and had the car in which I was interested, ready for my test drive... which went very well.Chris, in finance, was a consummate professional, guiding me through the process of purchasing the car. He agreed that my purchases of the extended warranty and the pre-paid maintenance were good values.I look forward to enjoying a good relationship with the Herb Chambers group.

I bought a car a few days ago without an appointment. Amel was very kind and very helpful. Many thanks to Amel for the help.I love my car.The experience at this place was welcoming and confidence inspiring. I highly recommended itThank you Amel!!!

This was my first experience at a Mercedes Benz service department and from the time that I checked in with Gil (my customer service department representative) to the time that the valet brought down my car to me was wonderful. What a great first impression they left on me. Another valet offered me a cold bottle of water while I waited for the car to come down from the garage. Also, my car had been washed. Fantastic customer service. From my purchase just 2 months ago until now, I have to say nothing but 10s across the board. They definitely stuck the landing! Great dealership.Thank you, Jimmy

Worked with Jhonathan on my new car, loved the process he was great to work with. I will definitely recommend him to my family and friends.

We had a great experience in working with Amel Memic at Mercedes Benz of Boston. Amel worked with me and my wife from the moment we stepped into the showroom until the moment we drove out in our brand new Mercedes. He walked us through the various models, kept us in the loop on availability, showed us how the features fit our needs, and was very accommodating of our schedule. We ended up with the perfect car for us! Thanks, Amel for being professional through the process and overall great to work.

Eric Ilchenko, the sales person, did a great job. Very personable and knowledgeable of the vehicle; fun to talk cars with him. The car has been everything I expected. Thank you, Eric!

Just purchased a Mercedes and brought it here for the annual inspection and to have a cracked light replaced. I can’t tell you how wonderful this experience was. They had a business center where i could take work meetings and when we realized the service might take longer than expected, they called an Uber for me to get home and another one to bring me back when it was ready. Not only that, final price came in under the estimate. Great experience

I can’t say enough about Ash! His attention to detail and his professionalism is outstanding. He truly goes above and beyond! His extensive knowledge and his dedication to his clients is admirable. If you are looking to lease or buy, do yourself a huge favor and contact Ash @ “Mercedes-Benz of Boston”. He’s the man to help you navigate the waters! Outstanding service! Thank you so much Ash!

The experience was very smooth thanks to Eric at Mercedes-Benz of Boston. We managed to seal the deal in one day and Eric had been very helpful every step of the way.

First-rate service. All my questions were answered and Mercedes personnel always followed up with the materials I asked them to send my way regarding car options. My calls were promptly answered and I felt there was a great sense that we were all on the same team !

Its been a wonderful experience for me to purchase my first car here. Since it is my first car I own and drive, I had tons of questions in terms of how to manage the car. My salesperson, Amel, helped me a lot. Turns out he spent almost an hour with me in order to demonstrate various functions of the car when I picked it up. Of course, he alos did a excellent job during my purchasing.

Great overall experience. Eric llchenko is great sales dealer and everything from scheduling a test drive to financing went very smooth and quick.Would recommend this place a hundred percent.

Don’t know were to start I’ve been dealing with Mike Robinson for more than eight years he is an amazing guy very upfront he cares about his customers I would recommend hun to anyone...

Mr.Romero was very helpful and patient during my car search, and they got me approved for my favorite car! Great experience, love the service here.