Super job. They did an immediate repair the replaced my 25 yo furnace with no hassles. The crew was very careful of the property. Didnt damage my floor, and installed the furnace in the attic with no mess. They left behind a well organized attic with the venting all earthquake strapped. Excellent job on adding an AC unit using cost effective means to get the power there. All work to code. They even did a follow up visit to make sure everything is working and I knew how to drive the thermostat. Estimate was comparable to the others I received. No worries about recommending them to some one needing furnace and AC repair or replacelemt.

As a retired Commercial HVAC Contractor myself, I recognize good work when I see it. I felt comfortable talking with the owner Ryan Emory about my mother-in-laws residential project and understood that not every exact detail can be laid out in a contract before a furnace/AC replacement is started. A lot depends upon what is found once an old unit is removed from an existing environment. Sure enough, a problem was discovered, but before I could even speak with Ryan, his lead Foreman on the job, Bryan, initiated the steps necessary to resolve it to my satisfaction.Any contractor should be able to provide three references where everything went smoothly. I believe the worth of an individual or company is not just if things progress well, but rather what is the response when there is a problem. I used to provide my prospective clients with three references where there was such a problem, so that a prospective client could have the confidence that they would be well taken care of, no matter what. This is such a reference for The Furnace Room.

Thank you Ryan for making the changes on my heating unit. You responded to our issues in a responsible and professional way and we appreciate that. You and your crew did a wonderful job five years ago and again today. This company is truly the BEST choice for heating/ac in the area. You’ve been my choice for three different homes and I can’t wait to use your services on my fourth. Thanks again for your help.

I contacted them via their site and they promptly got back to me. The person on the phone was polite and accommodating. The tech that came out was also polite, knowledgeable, and patient. All around professional company.

Greg gave incredible service. Good communication and even wore booties inside to protect the floor. This, to me, was such a considerate touch. Efficient and kind. Highly recommend!!

A few months ago my furnace went out which wasnt a surprise because it was the original one in my house that was built in the early 80s. I called a few places to get quotes including The Furnace Room because a friend had recommended them. Got a few quotes, one bigger name place didnt even call back, and these guys gave me the lowest bid. That wouldnt have made me automatically go with them but when Morgan came out for the estimate I could tell he knew what he was talking about, was very thorough explaining things, and pointed out a few hurdles hed have to go through to get the newer furnace in the space that the smaller & older one was in. He just installed the furnace today and it works like a champ compared to the relic that was there. One of my big pet peeves is getting an estimate and then having a bunch of unexpected things added to it in the end. Not with these guys. Bottom line is they gave great customer service, did an awesome job, and their quote was considerably lower than the other ones I got. One last little plus is I like to support smaller locally owned businesses based on the principle, but they also had the feel of a friendly family owned business which was awesome.

I have used them for service and just had a new furnace and ducts installed. I am very pleased with all aspects, price, service, attention to detail.

Great! 5 star!