Purchased a couch based on a floor model, we just wanted a different color. Two months later it is the wrong couch.Now, we dont have a couch, they couldnt come up with a reasonable discount and we need to start all over again....what a waste of time and how can Toni possibly not be capable of duplicating a floor model? The couch was right there in the window!COMPLETE DISASTER!!
SC41 is such a pleasure to shop at. Vicki was delightful and very helpful to work with, showing me a number of great options. When I e-mailed her Several questions she got right back to me, and followed up quickly with pricing & related info for my design clients.To note, I have also had the great pleasure of getting excellent help from Susan several times in the past, and I know Lori to be an excellent designer who always goes the extra mile for me and all of her customers and clients.Let me just close by saying how impressed I am at the continual new product offerings and options at this fine store. Santa Cruz is quite lucky to have such a great place to shop.Thanks again to you all. You know I’ll be back.
Sales agent was very professional and knowledgeable. We didnt feel like we were getting taken advantage at all. We felt very comfortable buying from SC41. The place was very organized and clean. I would go back again for my next furniture purchase.
We noticed last winter that when we were visiting friends, and slept on a firmer mattress, we woke up with less back pain.We’ve been sleeping on our current mattress for the last 8-9 years. We’ve been talking about investing in a new mattress ever since...I often see patients suffering for years because they’re sleeping on the wrong mattress. Sleeping like this is terrible for your health.Not only does an uncomfortable night’s sleep rob you of energy, it also causes many health problems. Poor sleep increases stress, pain and emotional distress. It also reduces memory and cognitive performance. In my practice, I often see neck and back pain that results from bad mattresses.How Do You Know If You Need a New Mattress?-Your mattress is more than 8-10 years old-You wake up stiff and sore-You hear the bed creak or sway when you roll over-You notice your partner getting out of bed or rolling over-When you travel, you sleep better in other beds-Your mattress is sagging-You toss and turn all night due to discomfortThank you for educating us, fitting us and providing us with a pleasant shopping experience.I love supporting another local business.SC41 is Chiropractor Approved!
Great selection of affordable and high end furniture
I really enjoyed my experience with SC41 finding the right mattress for me. I looked at other Mattress retailers in town and was very disappointed. SC41 asked me questions about my sleeping positions (Back, stomach or side), light or heavy sleeper, back pain...etc No other store asked me any questions, only how much or my budget. My only regret after getting my new mattress was waiting! This is the best Ive slept in months!
I worked with Lorie and she is great! Ive has a Sleepworks mattress system since 2006 and Im glad to be able to get the products without the drive to Berkeley. I only replaced my pillows and bought a topper for now but the mattress is due in a couple of years. For anyone who hasnt tried the Sleepworks products, definitely try them before you commit to something else. They are a bit pricey but nowhere near that of similar classes of bedding - a killer deal for all natural materials (sustainable wool, cotton and latex) and incredibly well-made products. Ive always been a bed geek and these products are the best ever. Never going back.
Great service, wonderful selection of high quality furniture at good prices. And the delivery team is white glove quality. We’ve been buying furniture for our home(s) over the last 15 years and have always been more than satisfied. 5 stars for SC41!
The saleslady that helped me acted like she thought I was going to steal something--she kept following me around the store and would not leave me alone! I really just wanted to be left alone to decide for myself...which she clearly did not think I was capable of. She ended up discouraging me from buying the super $$ I wanted, & pushing me to buy another piece. I did, but only because I wanted it. Still, I felt like as an affluent person of color, her following me around was a bit disturbing :(
So friendly and easy to work with!
Lori is the BEST!
A bunch of really neat and interesting furniture that seem overpriced.
I was shopping for a couch and the owner told me all about what they are made of. They have a interior decorator that will come to your home.
Furniture outlet in Watsonville is better