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Green Mountain Camera
861 Williston Rd, South Burlington, VT 05403, United States
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Green Mountain Camera
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Ca
Review №1

Always had great service, I was on a time crunch and wanted to trade some gear. The team was very accommodating, had my tripods and filters appraised in less than an hour, and I was out the door with a fair price and some new goodies. Highly recommend bringing your business to these guys, they know the ropes!

Ji
Review №2

Blown away by the fantastic customer service! I was in a pinch and needed a specific adapter quickly. I called and was greeted immediately by an actual person who confirmed inventory. I then placed the order, and the product was delivered in less than 24 hours. Incredible! Thanks guys (and gals)!

Al
Review №3

The service here is excellent. I dealt with the same employee both times I visited, and both times he was incredibly helpful, polite, and informative. I will say that I wish that they carried more analogue film products, but I would highly recommend this store if youre looking to purchase a digital camera or equipment like camera bags, straps, photo storage books/albums, lenses, filters, etc.

Ol
Review №4

The digital photo printing service is wonderfully convenient and high-quality. The system they use allows you to upload photos right from your phone, which is where most of my photos live, and get them turned into prints. Its a treat to have physical copies of favorite photos.

Jo
Review №5

By far one of the friendliest shops Ive ever stepped foot into! I picked up a new camera bag and a tripod which was at a great price but the best part was they allowed me to bring my canon camera and try the bag. Everyone who uses pro body dslr cameras know its next to impossible to find a bag that fits right and holds your daily gear. They let me try it and I walked out with it for a great price. Win-win!!!

br
Review №6

Amazing staff, super friendly and knowledgeable.They have alot of gear in stock and at very good prices!My only complaint is I hadnt found out about them sooner!10 stars I cannot recommend them enough!

To
Review №7

All I can say is wow. The customer service provided by Green mountain is incredible, I received fast responses to emailed questions about stock and the status of my order. Coming from a primarily Amazon customer its a bit of shock at how much more intuitive and personal shopping at a smaller store like GM camera is. I am blown away by their selection and ability to get me hard to find items! I am telling all of my friends and family to shop here for their photography needs and it has become my main retailer for my increasing demand for the latest and greatest photography gear!

Ma
Review №8

I had one of the new Canon R5 camera bodies on order from one of the big online dealers. This model was on back order everywhere with a month long backlog of orders at most places. While doing a really wide search, I found that Green Mountain had one in stock. I called to verify that, they pulled if from the shelf, I placed my order online and they shipped it that day. It arrived by 2 day air when I expected it to. I was really hoping to have this for a job on the following Saturday and they made that happen. It couldnt have been much better.

Li
Review №9

Great service! I ordered some prints online and they arrived via USPS First Class Mail the very next day. So pleased!

Ia
Review №10

Green Mountain Cameras service was excellent. The prints were very high quality at an extremely reasonable price. Jose provided top notch service and stayed after closing to produce my prints at no extra fee. Awesome customer service!

Su
Review №11

I highly recommend Green Mountain Camera for their wealth of experience and excellent service! I reached out to them for help in pricing and selling an antique lens that was part of an estate. Bob provided a quick response, with everything I needed to know and more. He even offered to purchase the lens and pay for shipping if my local buyer fell through. A wonderful experience during these difficult times...

La
Review №12

Awesome place! Knowledgeable staff and great prices!

Gr
Review №13

I had a great experience buying a couple lenses during this pandemic. The staff is willing to help out, they are knowledgeable, and they go above and beyond every time I shop here - pandemic or not! I highly recommend Green Mountain Camera.

Ry
Review №14

My New fav shop! I would HIGHLY recommend them to anyone that asks!My drone came fast. Great customer service with fast replies. All around great experience.

Je
Review №15

I just recently lost a family member and worked with Green Mountain Camera for scans and blow up images. I was crunched for timing and they made it happen with ease and even extra time so I could spend it with my family. Green Mountain Cameras service was exceptional through the whole process and each staff member knew about my order. I am so thankful for my experience with them through this tough time. Thank you Green Mountain Camera!

Sc
Review №16

Service was awesome and friendly and the company is locally owned

Je
Review №17

Everyone was patient, friendly, and knowledgeable despite being busy.

Ch
Review №18

Knowledgeable, helpful people. Friendly.

An
Review №19

What a great experience I had a GMC, it was refreshing to be in a place that knew what they were talking about in reference to cameras. They were able to fix mine in a timely manner.

Aa
Review №20

Green Mountain Camera and their staff are terrific! I was searching all over for some vintage parts for my old Bolex and GM Camera really came through. Despite not having them listed on their site, they searched their warehouse for me and tracked down exactly what I needed! Whats more, they gave me a great price and shipped them for free! Thanks to all!

Lo
Review №21

Had some prints done and they came out very professional. Nice people as well.

Me
Review №22

I have been having prints made at green mountain camera for the last year and have been very happy with both the quality of the prints and the service. the membership is a great deal and the staff are unfailingly helpful and knowledgeable. minor problems that have occasionally arisen have always been resolved in the customers favor--more than fair, more than satisfied....

Ro
Review №23

I recently purchased a new digital camera from this store. After adding lenses and accessories, it was an unusually expensive purchase. So I spent a lot of time asking questions and the gentleman looking after me was really helpful. Bryan, a very knowledgeable and experienced camera expert, answered all my questions with the greatest detail and patience. I’ve had my camera for about a week and am so happy with my purchase. This store has an amazing inventory and the service is top notch. I’ll definitely be going back. (Thanks Bryan!)

AM
Review №24

I bought a Blackmagic Pocket Cinema Camera 4k at a good price. My order arrived very fast.

mi
Review №25

Very happy with my experience trading in equipment there. Fare valued price and great selection of gear. Great staff and excellent service. They’re my go to store. Love the EOS R. Thanks!

As
Review №26

The staff here was so helpful. I bought my new Nikon on sale from this store on Black Friday (I know I’m posting this a bit late), but they were so great about holding a camera for me, appraising my camera, and giving me extra lens caps when I realized Nikon doesn’t give you caps for both sides of the lens anymore. So much better than a Best Buy or Walmart!

ja
Review №27

This is one of the few camera shops in town and they seem to be offering fewer and fewer services. I used to be able to get work professionally scanned here but they no longer offer that service. They need to update their website to reflect what services they do and dont provide. Customer service here use to be good, now it is poor.

Et
Review №28

Do not go there for film. I have sent film in and had missing rolls twice now in 5 rounds. they are expensive and the new place downtown is much cheaper. :(

An
Review №29

Best camera store in town. Knowledgeable staff. Great selection of both analog and digital cameras, collector cameras and photo supplies. They can order what you are looking for and offer great customer service. Fun to window shop and staff is excellent!

dj
Review №30

I totally screwed up ordering a replacement part for a tripod via Amazon and knew that I needed to talk to an IRL human to get it right. Green Mtn Camera staff was fantastic answering my questions, they had quick and friendly service, and I was able to walk in and out with my new part the same day (faster than Amazon Prime and way better!). Then, when I lost my receipt (a work purchase), they were able to recreate it quickly, saving the day. I am super pleased with my whole experience (and the part!).

B.
Review №31

My one and only experience (thus far) with Green Mountain Camera has been via eBay. That experience was excellent!

gm
Review №32

Im a regular and a club member but GMC really went over and above this week. I had deleted an image I had just used for X-Mas cards by mistake. Ali, the print manager, was able to find it on their machine and completed a re-order without even breaking a sweat. Thanks GMC!

Ja
Review №33

Info about GERMAN passport photos.This review in NO WAY reflects the service of the staff, they were excellent.However, the store does gouge you on prices of international passport photos – charging $25, or $10 more, than their US passport photos. They can do this because theyre the only shop in the area who offers this service.I got some photos from them for my German passport renewal because I knew I wouldnt have time to have it done in Boston by the lady who did my last passport photos for $10.IF YOU ARE GOING TO THE GERMAN CONSULATE IN BOSTON:I found out yesterday that they now have a photo booth on-site to get passport photos for $5. This is by far the best option, and saves you a trip to GMC who charges a premium because they know they can. This review is in hopes of informing other potential customers who need German passport photos to just get them done at the consulate.

Jo
Review №34

Very classy place. Sales personnel very helpful and knowledgeable of the cameras and lenses in their store. Prices were very competitive. I recommend Green Mountain Camera for your camera needs.John G.

Mr
Review №35

This is a review of my very positive experiences with Green Mountain Camera at The Staples Plaza, 861 Williston Rd, South Burlington, VT 05403 and their exceptional Customer Service Representative, Tessa K Ferrario, Operations Manager at Green Mountain Camera.Over more than half a century of my rewarding adventure with photography, I interacted with many photographic shops and their employees. With no exaggeration of any kind, Tessa’s subject matter knowledge, professional service, her precise guidance and friendly attitude have made my recent transaction with Green Mountain Camera the most pleasurable photographic experience ever. I recently purchased the 2020 Olympus OM-D E-M5 Mark III from Green Mountain Camera and traded-in my old Nikon system. Tessa effectively guided me thru all the steps in that process, from the beginning thru the end, and offered me a very generous value for my trade-in equipment.My new camera just arrived yesterday. I am now diving into learning about this brand and model and could not be happier from my recent experiences with Green Mountain Camera. It is with no hesitation that I wholeheartedly recommend all potential buyers of photographic equipment and services to Tessa K Ferrario at Green Mountain Camera. They have become my “go to” place for all my photography related needs. Thank you Tessa! Sincerely – Irek K.

cr
Review №36

Recently left a not so good review of this store.I usually send my rolls of film to labs in NYC or California but decided to try a new place. I assumed the lab could push process film and explained when I dropped it off thats what I wanted. The employee didnt really know what I was talking about and took the rolls anyway. They dont process film at any other speed than box speed and so two of the rolls were underexposed.I wasnt too happy, but a rep from the store called and took off the cost of both of the rolls and replaced the rolls of film that had been mistakenly developed. Really nice, and I appreciate it.- Good store for a quick develop, but they do not push or pull film so if thats what you want Id send it to another lab.

ju
Review №37

Long time customer, checked the website for hours of operation. Drove 60 miles - they were closed for meetings. Come on - Sunday - all day meetings etc.?? Wonder why my business will be going else where? Brick and mortar stores need to be aware that most of their shoppers most likely shop on the weekend because they work M-F. Closing on a weekend day is not a good business plan. Since they moved from Waterbury they have not impressed me. I have spent a lot of money there, but no more.

Ka
Review №38

Usually staff is great and products are fine, but for the second time only 3 out of 28 of my exposures developed fully and they still charged me

Ka
Review №39

VERY helpful folks. We were on vacation and forgot our battery charger (in Vermont in Peak Leaf Photography Week). They had our particular brand of charger and saved us !

Do
Review №40

Little overpriced and the guy helped us didnt actually know much.

Pa
Review №41

Awersome place! Staff is friendly and professional. Great for printing photos of all sizes and purchasing cameras, equipment, etc.

Te
Review №42

One of staff called and said to me do you use email I said yes and the staff response was it’s easier for them to send email other then calling customer ? So I guess I am supposed to have email on my phone or don’t order from them again and she was really rude . When I was ordering there was optional for those things that’s why I asked them to call when it’s done or they should change the options on there system

Wa
Review №43

Very friendly service and good selection of premium cameras and lenses, as well as accessories.

Al
Review №44

Great place to get printed images.

Ke
Review №45

Friendly and great selection for my gear.

Ma
Review №46

Sold an old camera. They took it and checked it out, had a price for me in just a couple days and a check waiting for me when I agreed on it.

Jo
Review №47

Very relaxed and knowledgeable

Em
Review №48

Always excellent service

sh
Review №49

Awesome service !

We
Review №50

Good camera

Information
4 Photos
50 Comments
4.5 Rating
  • Address:861 Williston Rd, South Burlington, VT 05403, United States
  • Site:http://gmcamera.com/
  • Phone:+1 802-651-4100
Categories
  • Camera store
  • Passport photo processor
  • Photo lab
  • Photography class
  • Print shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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