The salesman was sincere in getting us into the vehicle that we wanted. And worked hard to get it done even though past credit issues made it difficult he got it done. I would recommend the Joe Holland dealership and the Chase Russell to anyone looking for a vehicle anytime. The whole team were polite and made us feel welcome. Thank you so much for all you done to help us.
If I could give this place 10 stars I would! I am a first time buyer and I have been researching like crazy at all different dealerships in all areas. I’m from Pittsburgh and I searched all of PA, Ohio, and West Virginia and came across this dealership and I found the perfect truck! I called them up and spoke with the most friendly staff I have ever got the chance too! Richard Kingsley was the one who helped me with everything I needed to know about buying a new vehicle. He answered all of my questions, and he was even able to have my truck delivered right to my house! It was the best experience I have ever had, and he consistently kept checking in with me each step of the way even after the purchase and drop off of my truck! He still called to ask how it was going and that is something that I feel is very important because it makes me feel as if I wasn’t just another customer. He made me feel like I was family and made me feel comfortable with such a big purchase and that I was getting exactly what I wanted! I could not be happier and it came just in time for the snow! I highly recommend this dealership to anyone! You all are awesome at what you do and I can’t thank you enough for all of your help!
Staff was pretty nice. Gave me plenty of information. Unfortunately we came to look at a car that they had listed on their website. Apparently they loan out their new cars to people to drive. Didnt have it on the lot and didnt know when they would get it back. So we found a similar car at Moses and bought it. New Chevy equinox. Could have had a sale if they didnt loan out their cars, but guess its their car.
Drove 200 miles to get the car we wanted at Joe Holland Chevrolet. Our salesman Rich Kingsley and all the other personnel went above and beyond to accommodate us. Everyone were very informative of all features of the vehicle and finances. I would recommend doing business with them to all my friends and family. 👍👍
Rich Kingsley great sales person. They are worth the drive.
Same old same old way they deal with me every time . WONDERFUL! Prompt, couteous and thorough.I appreciate the way they respect my time. 10/10
Called and spoke with Mr. Jim Brewer after a Toyota dealership in Columbus screwed me over. Mr. Jim was very cordial and polite and right away is working a deal for my son, who is in The Marine Corps. Mr. Jim is a great man to deal with and it if the other employees are anything like him, then I’ll always make a drive from Ohio to W.V. to deal with Joe Holland Chevrolet!!!
I cannot recommend Joe Holland enough. They went above and beyond for my wife and I. We were just looking; we hadnt decide if we were going to purchase a new vehicle or not. But after the deal they gave us we HAD to buy the new Tahoe. Everyone at the dealership was helpful and courteous. Id give a hundred stars if I could.
Very nice experience with my purchase. Theyre a great bunch of guys to deal with. Friendly, professional, making sure my needs were met. I highly recommend them on your next purchase.
I am very pleased with my purchase. Everyone one, including Richard Kingsley and finance were very considerate and timely with their support.
Excellent service! Great experience working James May on purchasing a new car. He got me the best deal that he could and left no stone unturned. So glad that I stopped by to speak with him.
Every experience purchasing from Joe Holland has gotten better and more convenient! Sales people are not pushy, they are patient, polite, and have a system that is effeciant and hassle free. Ive purchased three vehicles since 1999, and will continue to return as needed. I recommend starting there when looking to buy, you wont be disappointed!! Thanks Chris Lee!
My sales person was excellent. I will refer anyone I know looking for a new vehicle to them. My experience was very good. The process of purchasing my vehicle was very pleasant. I was very satisfied.
Chris, my salesman was wonderful. He answered every question and helped with everything that I needed. He was able to make my experience at Joe Holland one of a kind. This was a big purchase for me, the brand new 2021 Chevy Tahoe and he ensured it was a wonderful experience. I recommend him and your dealership without reservations. God Bless you all and best wishes for continued success.
Chris was wonderful to work with. He made the process of buying a new vehicle so easy for us. I would definitely buy again!
100% would recommend to any of my friends or family. It was an exceptionally great experience as it was my first time buying a brand new vehicle. The sales representative was very tentative and knowledgeable about any question I had along with offering assistance with anything to make it a smooth process. I’ve owned GM brands my entire life and will continue to do so through Joe Holland Chevrolet.
It was a very quick process.Great customer service.We were able to get the car my friend has been wanting for years in about an hour.
Chris and Roger made us feel like family. They are extremely respectful and courteous and made us feel at home. We found the truck we were looking for and they made it easy to complete the sale! I recommend Joe Holland Chevrolet for having honest people to answer all questions and provide the service Joe advertises on TV. He is not ashamed of his God and his country! That’s a win win situation. He deserves our business and he will have ours from now on! These are not just empty compliments. Every word is true!
I would highly recommend Joe Holland!! Rich Kingsley went above and beyond to help me get in the vehicle that I had been wanting so badly! The staff is friendly and very helpful! Definitely worth my drive from Beckley!!
Great people to deal with. Very friendly and helpful. Will definitely do business with them again.
We just bought a 2021 Traverse from Joe Holland Chevrolet and the experience was nothing short of excellent! The unfamiliar challenge for us was that we are from VA while the dealership is in WV - and with this being our first major online transaction of this scale, we had significant concerns with exchanging all the sensitive information, funds, and signing of paperwork to complete this purchase. Throughout our negotiations, they made this process seamless and demonstrated endless patience to answer all of our questions and ease all of our concerns. Within a week of being notified of vehicle delivery to the dealership, we were able to close with a very reasonable price; and then not more than four days later we had our amazing vehicle delivered on our driveway. From initial dealership inquiry to vehicle delivery we are very pleased with the entire process. In particular, wed like to specifically give extra thanks to our dealership representative (Mr. James May), our finance representative (Mr. Chris Ashworth), and their delivery team (Mr. Sam and his lovely wife)...we are very thankful and completely satisfied. We would definitely make another purchase through them (even with the given distance)!
My sale rep Benny Morton is the best. Top notch and very knowledgeable. I will never buy off anyone other than Benny as long as he stays a Chevy sales rep. This is my 6th vehicle from Joe Holland and I have no reason to shop anywhere else.
Chris, our sales rep, was great, he helped us get our 2022 Silverado 2500 ready for delivery including nice looking third party running boards! All done over the weekend with delivery Monday afternoon
My entire experience was great! Your salesman, James May, was particularly helpful and made me feel like family! I love my new car and will definitely recommend Joe Holland Chevrolet to my friends and family in the future!
Buying cars can be stressful. Finding what you want, weighing the costs, and ultimately making the decision to purchase can be very overwhelming; especially, after seeing all the paperwork involved. However after a ton of research and test-drives, I ended up at Joe Holland Chevrolet and am I glad that I did! My salesman Clark was very honest and patient with me. Never once did I feel pressured to buy. I was able to obtain the vehicle I wanted at a price point I was comfortable with. They were able to get my loan approved easily, and showed me how to set up all the new features. Would I recommend them to anyone else? Absolutely!
The Joe Holland dealership was so accommodating and was one of the best car buying experiences I have had. I worked with other dealerships that made me feel like I was not a valued customer at all but not Joe Holland, they made me feel like I was a friend and they were working hard for me not the other way around. Hit up James May if you want a great sales person!
My husband and I purchased a used Kia Soul from Erick Meadows yesterday. It was the most seamless, stress free car purchase I have ever made. I felt respected and appreciated. Erick did not pressure us in any way. He was nothing but professional and courteous. The facility was clean, all workers wearing mandated masks, and a hard working custodian was working hard to keep all touch surfaces disinfected. Add all of that to a great deal on a top notch used vehicle and you’ve got a real winner. We are new to the area, this is our first car purchase in WV. I can say with confidence, when we are ready to purchase another car in the future, Joe Holland will have our business. We appreciate the honest,faith-based business he has built.
I drove over an hour yesterday to get to this dealership and purchased a 2021 Silverado Trail Boss and couldn’t be happier with the truck or the dealership! Everyone was friendly and answered any questions I had. I would definitely purchase here again.
After having a failed, horrible experience at another local, but large dealership, I saw a car posted online at Joe Holland. I called to ask if it was still available and if I could swing by after work to look at it. The salesman were extremely nice and helpful. When it came time to sign all the paperwork, they never pushed the extra “Tire and Rim” packages and etc. I stated No Thank You and we moved on to the next item. You won’t find another dealership that actually cares like Joe Holland!
Chris in the body shop was very knowledgeable in examining my vehicle and pointing out what all needed fixed with my vehicle and getting it fixed in a more than reasonable amount of time. Great service
Best car buying experience I’ve ever had. Awesome staff.
Great experience. Found the truck online and had it shipped to SC. Very easy process and highly recommend doing business here.
Great experience. Salesman was easy to work with process was streamlined
Always great service at joe Holland. I dont agree with the diagnostic fee. I think if your getting your car fixed this is a terrible fee to pass on to loyal customers.
Chris Lee was very pleasant and professional,I was not expecting to be able to close the deal on the same day, due to having my 3 year old grandson with me who was anxious to see his new baby brother that was being released from the maternity ward. But Chris made it happen!We made it there just a few minutes late.Happy days.
No complaints. Great service
I started working for Joe Holland March 15th of 2021. I was hired in as a delivery coordinator/ Brand Specialist. My experiences so far have been great! I’ve managed to learn a lot, especially since I see what it’s like on the inside now. I have first hand witnessed customers stating that they have drove hours, because their experience with the salesman was great over the phone and that prices here are great! Over all, a very good environment.
Went there to purchase a new truck. I had my handicapped husband with me, upon calling them I requested that a salesperson assist my husband. No one ever came out to assist with the sale of a truck. Very poor salespeople. Do not recommend!!!
Very professional staff from sales to financing. Would recommend to anyone interested in a new vehicle. They were very patient and great with my 6 year old son who had a great time talking and joking with them throughout the entire process. Can’t recommend them enough!
James was AMAZING. This was one of the most smooth, effortless experiences I’ve ever had. Customer Service was phenomenal. James even went the extra mile & scheduled my window tint appointment for. I’ll definitely refer Family & Friends who are looking to purchase a new vehicle to James!!! ❤️
They know what they are doing! I wasn’t there 45 minutes and was leaving with the truck I wanted !! Great guys and James May is an amazing salesman!
The service they gave us was the best. They worked with us to get us a price we can afford. The people that work there are very nice and treated very well. They explained everything we needed to know and answered all the questions we had. I thank them for the great service and I love my suv I got.I would recommend going there.
The entire process of buying a new vehicle was incredible thanks to Stan Goldsmith and the Joe Holland team.
Everyone at the dealership was very helpful from sales to finance to service.I would recommend Joe Holland.
Quick and awesome service, go see Carl And he will give you great service over at the garage
Very nice people and they did an excellent job with my deal
Two weeks after my appointment I still can’t get an answer my issue of getting a new SD card I can’t even get them to call me back
Just purchased a new 2500. From the first phone call until I drove it home the experience was a pleasure. Richard was my salesman and he was great. I dont remember the financial representative name but his attitude and enthusiasm about his job was like no experience I have ever had buying a vehicle. He was truly a blessing. If your looking to buy a vehicle I would strongly recommend Richard as your salesman and he can direct you to the financial person. Overall I would give my experience a 12 out of 10.
Fast service that helped me get into my new truck I’m lovin it and super happy with the result.
Very friendly staff. Never was pushy or inconsiderate. Would highly recommend
Good place to get a deal. Chris Lee was great
Had a great experience here...helped me every way they could! Would recommend to anyone
Friendly people...easy to deal with....went in to purchase one new car and left with a new truck too.....very happy with transaction
I had the best experience. I never thought I would get approved for a vehicle especially for the one I wanted due to past experiences at other dealerships. Everyone there was so professional, friendly, & great at what they do. I would highly recommend Joe Holland Chevrolet for anyone who is looking for a vehicle.
We felt like everyone went above and beyond their jobs. From Stan the man to David Scott, we were comfortable expressing our needs for a vehicle and driving away with the exact vehicle we wanted. Pleasant experience all the way around. May God continue to bless these men and your business. Thank you for a wonderful experience.
Great overall experience. Best deals and best service. Ours salesman Chris went above and beyond will be coming back from now on.
Joe Holland Chevrolet is literally and simply the best dealership I have ever worked with in my 45 years. The communication was incredible and customer service above and beyond. The entire process was seamless and painless. Covid measures were also taken very seriously, which shows caring and compassion. The car was perfect and the deal was as well. I can say enough about this team. I will be using them for years to come!!!
Benny was perfect in every way possible. Never have I wanted to stay at a dealership longer!
Even though there is a shortage of cars at the present still highly appreciate the great service.
First time new car buyer, busy schedule but Ken Hamilton was able to accommodate and make the process very easy. I got the best deal and lowest interest rate out of all the other places i went. Honest and upfront! Got the car of my dreams. Would highly recommend!
I have to say buying my Trail Boss from Benny and Joe Holland Chevrolet was the best experience I have ever had with a Dealer! Benny was fantastic! He was extremely accommodating and responsive. The whole process was easy and satisfying for the customer; in this case, me!
It was a great exp couldnt have been better thank you all
Benny Morton at Joe Holland is the man to go to. He was great and friendly helping my family and I pick out two vehicles at the dealership. Even during a busy day he was able to keep a great attitude and keep us connected while he was helping others. Overall, he was awesome will be returning here in the future!
Caleb Price was so helpful and informative. I will continue to use his services. Thank you Caleb! He is a great personality for the service department.
I loved my car buying experience at Joe Holland Chevrolet! Everyone was superbly nice! Would recommend them to anyone looking to buy!
Best price in the state. Very friendly and helpful. A good experience all around.
Benny and these guys are the real deal! They were so helpful from trying to figure out the vest fit financially and operationally. Was patient and went above and beyond. Its worth the trip 100%!!!
Great salesman Stan the man Goldsmith. Pleasant buying experience, very knowledgeable and helpful.
Very friendly environment, Great selection of vehicles, and salesperson was nice and easy to work with.
Great dealership, treated very well during my visit and purchase. I recommend this dealership to anyone in the market for a new vehicle. Chris Lee was the salesman I dealt with very friendly and respectful.
Professional and no BS. One of the few dealers in the area who actually does a thorough inspection of its vehicles before putting them on the sales lot.
Excellent service from our salesperson to the financial end of our purchase. Both were very thorough and helpful with all our needs. We received the vehicle we wanted and they work with us to get the payment where we needed it to be since I myself am on a fixed income and my wife works. Thank you for all the great service and may God bless you and all the staff and may He keep your business thriving throughout the years to come.
Great Dealership! I worked with Erick Meadows, he was very helpful and professional! If you are buying a car from Joe Holland Chevy I would ask for Erick. I would recommend this dealership for sure.
Great service and easy to work with! Prices hard to beat!
I love working with Carl. Having the same person every time makes the experience more personal!
Richard Kingsley was great.Very professional.He explained the Equinox features well.Was kind and very well mannered.If I have a need for another vehicle I will look him up..
Great dealership .they above and beyond.
The employee helping me was friendly and knowledgeable. He listened to me about not being able to get all of what was needed and suggested that I could call in and schedule next month.
Great service. Was exceptionally patient questions and would definitely shop there again. Thank you Chris Lee for all your help your an amazing asset to your team.
I would not recommend this dealership to anyone, ever. Their service department will not contact you when they know they are not able to get to your vehicle and will keep your vehicle for days. This has happened to me twice. I quit taking my vehicle to be serviced there.Also, it seems like they purposely sell vehicles that have issues without disclosing them or their mechanics have NO idea what they are doing; it is definitely a toss up. I bought a car from them and immediately had issues with it to the point it cost me thousands to fix a car that wasnt worth it but it was all I had at the time.Their prices are very high as well. Not worth it. Will never buy another vehicle from them again. If you want a vehicle that is decent and will be worth the money, go to a Toyota dealership.
The team did a great job. Our Sales Representative was honest and efficient and handled the sales process with exceptional professionalism.
Work was completed in 1 day. Everyone was nice and I was told what my problem was and the cost before the work was done. Im very happy with the work. Ive driven the car for 77 miles with no problems.
Great Service! Ken Hatfield was great and made everything easy! I drove down from Bellevue, OH. Ken was able to hold the truck for me and had it ready to go the day I finally was able to get it. They have the best pricing around. Highly recommend!
I showed up, found a car within minutes that I loved and fit my needs. Pricing was up front the whole time. No sales gimmicks, everything was very straight forward. Thank you for a wonderful car buying experience!
Very helpful and the nicest staff ever! Definitely recommend
This was the second time I had brought my car there for the same problem and it still is not fixed. Keep charging me to repair other things that may not need repaired and over charging me at that. Told me that they were replacing sway bars when really they only replaced a part that truly cost under $50 and they charged me $200. Truly feel taken advantage of.
Chris and Roger were phenomenal to work with! Courteous and considerate of us. Would definitely recommend buying from Joe Holland Chevrolet.
I could not be happier with my experience with Joe Holland. I bought a used suvr. They showed me not only the carfax but also the service records. I did not feel pressured into buying from them like I felt from other dealers. There were no hidden fees. Everyone I talked to was more than pleasant to work with. The suv was in great shape no dents dings or broken things. It seems like both the original owner and the dealership took care of it. Could not be more pleased with my experience.
Great service! Ken went out of his way to make sure I got the car I wanted at a great price as well! I received calls from local chevy dealers but after working with Ken I drove 3 1/2 hours to buy from them. Honest and friendly dealership. Would definitely buy from here again!
I had a great experience. My salesman, Stan the man, made the process easy. I will absolutely look to Joe Holland for future vehicle purchases.
My experience at Joe Holland was awesome. My salesman Benny was very attentive to my needs and very efficient in assisting me with the sale. Benny Morton is the absolute best salesman. The finance man Josh was also proficient in helping us with the financing and completion of the Paperwork. I would highly recommend Joe Holland and all of their professional staff.
Very good experience, James May the salesman was very personable and knowledgeable. Would definitely come to Joe Holland when we are looking at our next vehicle.
The whole purchasing process was comfortable and pressure free. I had a personal stress of time constraint and Benny was so understanding and facilitated the sale through my necessary interruptions. He listened to my wishes and made them all happen without obvious judgement.
I live 3hrs away and wanted to purchase a used vehicle. I ask very specifically for pictures of any and all damage to the inside and out. They were asking over blue book so I wanted to make sure it was perfect. They assured me it was near perfect just a couple of rock chips. I drove over 3 hrs to find a vehicle that was in poor condition, bad scratches on every panel, a couple of dents, seats were badly warn and side was broken, inside smelled bad and the motor made a funny noise. If they had of been up front with all of these issues I would not of wasted a day driving there for nothing. Very disappointed ☹️
James did an awesome job putting us in a new truck.
Benny Morton is great. Very helpful. I’ma repeat Joe Holland customer, and a repeat customer of Benny’s.
Very good experience would recommend Dealership to anyone
Treated well very pilot and respect people to work with and thanks again Ken good experience with Joe Holland.New update we visited them again and bought another truck met Richard Kingsley as our salesmen super great attitude and a plus was getting to know him and that he loves Jesus as we do as our personal Savior the whole process from start to finish for super easy very kind people great attitudes all the way around would definitely recommend buying a new or used vehicle from them thanks again Joe Holland
It was a great experience. They were very helpful and helped look up the Trail Boss that I was looking for. And got the one that I wanted.
I had to call several times to get follow up information due to not receiving any updates and i was quoted three different prices before completing the transaction