I purchased a offset patio umbrella in July 2016 and it lasted less than a year. It was poorly constructed and ended up being a danger to us, as it smacked me in the head as the umbrella mechanism collapsed upon me as I sat underneath. When I called the company to ask what could be done to fix or replace the faulty umbrella, I was informed that they only gave a 30 day guarantee, there were no extra umbrellas in stock, and that they do not even supply replacement parts for their products. DO NOT do business with this shady and completely irresponsible company that makes a terrible product and refuses to even work with their consumers to resolve the issues with their awful umbrellas. We were told to write a review as there were no managers present to log a complaint with. So, here is our ZERO star review of your completely incompetent company.
They sell torn umbrella covers on Amazon, I called to arrange a return and they promised to correct the problem. AFTER TWO WEEKS THEY SHIP ME BACK THE SAME TORN COVER. Unbelievable !. No Quality Control, no customer service skills, one error after another. I Do NOT recommend this outfit to anyone. Horrible experience.
Purchased a pair of Zero Gravity Reclining Lounge Chairs from Apontus as a 3rd party through Groupon. MAKE SURE TO READ THE FINE PRINT when its a 3rd party sale! Started rusting up and down both sides in just 10 days on the patio. They refused to reimburse any portion of the return shipping.
These guys are a 100% scam selling inferior products. They post photos that are totally different from the product they send out and then stand firm on their NO REFUNDS policy. Do not buy anything from them.
This company is so illegitimate. They are nothing more than glorified drop shippers.Also found out from an employee there ( that I know ) that they know someone that works for Groupon and are able to get confidential information on top selling items so that they can list them on Groupon as well.It just goes to show you that GROUPON will let anyone on there sight.The most amazing thing is that they are selling merchandise on GROUPON that is half the price on other top websites such as AMAZON.So how does this qualify for a discounted listing on GROUPON ???Ridiculous ...
Saturday morning on oct/2012 slow service and a old man and one other gentleman that was doing all the work he look like he was a non documented worker n had a gash on a finger and he type it very sad
Fast service, courteous staff
Was very hard to get a hold of for a refund