I called last week Wednesday to get service on our forklift. They said that they were busy and wouldnt be able to get a technician out until Friday, which is fine, but no one ever showed up. I called Friday around noon and they ensured that a technician would be there between 1:00 pm - 5:00 pm. After hearing this, I let them know that our business closes at 4:30 pm, so if they could come between our operating hours it would be better. I waited past 5, no one showed up, no phone call no nothing. The following Monday, I called, no one picked up and havent had any return calls. Despite using their service in the past, we will no longer be using them in the future.
These people are shameless. They charged me $3,600 for fixing a forklift that doesnt even cost $2,000 with the promise that it was going to end up like new. They did a horrible job. I brought this to their attention and they took my forklift for three months and delivered it back the same - now they cant do anything because it doesnt have warranty - of course they had it for 3 months! They are tricksters. I do not recommend their services at all.
Terrible service. Not reliable at all. I had to constantly call back to ask when I would be getting service, running a week or two behind.
Called to have a mechanic come out and troubleshoot our scissor lift. appointment made for Wednesday, 6Feb. Received a no show, no call. Zero effort & communication from the company. will no longer try to utilize this “company”.
Good service !