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Jewel-Osco
375 S Randall Rd, South Elgin, IL 60177, United States
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Jewel-Osco
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Di
Review №1

Pretty good. However, please ensure, train, reinforce, & exemplify that ALL staff give customer service to ALL customers. Thank you in advance.

Ro
Review №2

I have been in here three times in the past three days. No more. Each time, there was at least two or three people without masks, even though a sign on the entrance door says masks are required. See photos.

Da
Review №3

First time for lunch. Got the Chop Suy. It was great. Added black pepper to the awesome egg drop soup. Out the door with a generous tip for $14

Sh
Review №4

I venture to that store once in a great while and it never disappoints me. The place is always immaculate. The set ups in the Produce look great. I can always find what Im looking for. The Bakery is my favorite department, yum ! Always something their i can take home with me ! 😁🤩🍥🥧👍

Ka
Review №5

Good people. Excellent customer service. Easy to work with!

Ra
Review №6

Has two FREE electric car chargers!I drive up, shop for a bit, then walk back to a full battery! Awesome place for sure. 💯👌🏼

Re
Review №7

I’ve never had any problems with this Jewel location. It is always clean and has everything I need!

Gr
Review №8

Had everything I needed. Even at 9pm there were plenty of helpful employees around. 2 of the 3 times I needed were on sale. Pleased with my experience

DJ
Review №9

Best meat around. Very fresh and tasty. Their deli is perfect also. If you are in the area go to jewel.

Di
Review №10

Awesome employees that help u with anything that u need or cant find!

Ju
Review №11

Staff have always been good, no complaints about this location

Bu
Review №12

Staff dont seem too familiar with inventory. Lots of empty spaces on shelves.

Jo
Review №13

Jewel Oscos app is terrible. I hate it so much. Just let me scan a card and save money. I dont want to have to click everything to my cart and make sure I have the right store selected.

ja
Review №14

Something changed here, havent quite figured out what yet but the whole Ora of the store is definitely different other than that decent sales at the time I went and employees helpful

Ma
Review №15

Always well stocked and everyone is very helpful.

Je
Review №16

Carol was very helpful and nice in self check out. The automatic machines were not operating easily but she made the experience great. Thanks again!

Er
Review №17

I walked in a check out lane the light was on but the guy said it closed. He turned off the light and walked away. He wasnt look like a regular cashier but a boss to me. I dont really shop there. It was a bad experience.

Ch
Review №18

The lady that helped me pick out the perfect Birthday cake Tuesday at 6:00 at night was excellent. Thank you again for being so helpful

Jo
Review №19

It was one of the organized and clean Jewels that Ive been in and the service was nice from a scale 1 to 10 I would give them a 9+

Ma
Review №20

Love their meatloaf!

Je
Review №21

The Customer Service reps/clerks were amicable and friendly, handling my purchase (which was delayed for one small point) excellently.

Ke
Review №22

Produce has been going downhill. Prices are high. Quality is low. Especially strawberries.

Ad
Review №23

Great selections of everything. The freshest fruit & veggies. Great meat selections & already cooked foods. Very nice & friendly staff.

Ba
Review №24

Place is always clean. A lot.of good sale. Just for U app is excellent.

Ly
Review №25

I wish this Jewel was closer to my house, they have everything! Beautiful wine selection, huge produce area, meat department is great and even held a Turkey for me.

Sh
Review №26

Great store always to well stocked. The best employees

Er
Review №27

I went because a coworker said their deli chicken was really good, so I had to see for myself and it didnt disappoint. I got 3 pieces of fried chicken and potatoes, but he told me I should have gone with the baked chicken. Next time, I will go for the healthier version.

Mr
Review №28

Great store manager. She let me park my semi tractor from time to time.

Di
Review №29

Great community food, pharmacy and liquor store, great folks

Ra
Review №30

My favorite place to get everything i need for the kitchen! Always fresh. I like to see all the familiar faces of the staff there too.

Le
Review №31

I love it, the store is just the right size and they seem to go out of their way to make sure you have a good shopping experience.

Ke
Review №32

It is a very clean store, and much better the most of the stores that I have visited in this grocery chain.

La
Review №33

I’ve been going to this jewel ever since I was a kid. They always seem to have what you need and I’ve never had a bad experience there. Their spice and seasoning section is my favorite!

Ri
Review №34

Great selection excellent butcher shop, they cut steaks to order. Friendly help. Prices are a bit higher than Meijer but I am currently not shopping at Meijer even though they are cheaper and closer. Meijer allows some people to shop without wearing face coverings

Mi
Review №35

Expensive and not much to choose from

Al
Review №36

Nice store. Seemed to have a good variety of goods. Polish was one of the ethnicities in their ethnic aisle. Staff I interacted with were friendly. People seemed to take social distancing reasonably seriously. The entrance was hard to find. It says liquor above the entrance (I thought it was a liquor store next door... Its actually the only way in. There are two obvious doors, but they are exit only.) Coming down Randall, you cannot (legally) access the location from the nearest light SE of the store. You must enter the site from north (and drive through the parking lot). Thats a slight hassle.

Pa
Review №37

Good service at the deli. Quik and good service. Found everything I needed for my Thanksgiving .

me
Review №38

I drive to Larkin Ave jewel because I cant buy seafood here. They never thaw out their seafood in their display case and weigh it %100 frozen with ice all over it. Which dou les the weight of the seafood ! They also dont sell fresh shrimp. They simply grab pre packaged bags from the freezer aisle and dump them into the display case.

Kr
Review №39

They have most groceries you need the items are pricey but service is good.

Ca
Review №40

Great cashier and bagger

Je
Review №41

Friendly people. Always helpful.

Ji
Review №42

Well stocked but prices are going up. Ouch!

Sa
Review №43

Ive been to 3 jewel locations recently during this covid 19. Its always important to treat eggs & dairy with extremely delicate care. They didnt. Its too sad.

Cl
Review №44

This particular location of the Albertsons subsidiary is in the business of selling the Pringles brand of potato crisps (not to be confused with potato chips). My girlfriend claims their classic salted variant tastes like french fries, which are ironically referred to as chips in the United Kingdom. I think they taste good, but they certainly do not taste like french fries (also known as freedom fries). French fries were known as freedom fries in the early 2000s to promote patriotism in the United States of America. I like to dip my freedom fries in cheddar cheese sauce to satisfy my hunger, taste buds and to display just how patriotic I am. Land of the free and home of the brave!

La
Review №45

My wife and I went shopping and it was a pleasant experience.

Er
Review №46

I came in the store, did my shopping and went over to the register to check out. Hailey was at the register and Gia was bagging. These young ladies gave me the worst attitude and I was very shocked as I never had this issue at this Jewel before.

Di
Review №47

It was fine. Only complaint I have was we were unable to find the peanut butter spread on JFU add. We asked 4 employees and no one knew where it was until the head of the depth. Showerd us where it was. It had no sign. We wasted at least 20 mins trying to find it.

Su
Review №48

Jewel Osco has been pretty bad with having stock available. I went there looking for a particular item. They didnt have it. This isnt the first time I couldnt get what I was looking for. I ended up at Woodmans & found everything I needed. Jewel seems to b going downhill. Jewel on Larkin in Elgin is myJewel of choice. They have more product & the Store manager is awesome. Got to love Al Negri at that store! I was looking for a inexpensive bottle opener to give to someone that was moving. That person packed his away. I asked Al Negri & he led me right to it! Thxs Al. My favorite Jewel store ; )

Mi
Review №49

Didnt carry a brand of sweet and sour mix I was hoping they would carry (other than Mr. Ts). Otherwise found all that I need. Good place to shop. Decent deals.

As
Review №50

Great staff, produce always good

Pa
Review №51

One stop shopping!! Groceries and toiletry items!!

Mi
Review №52

Nice clean store. Friendly staff.

Al
Review №53

Nice ppl work here

Ms
Review №54

I did enjoy shopping at this jewel location. It felt friendly inside plus well kept . The employees were kind also as helpful as possible. With a holiday coming up I was grateful that it wasnt overly crowded!

Jo
Review №55

Hours affected by covid, very empty. They are doing good at keeping the store clean and social distancing. Good job

Lo
Review №56

Love the pick up and go service. Friendly staff

Pe
Review №57

Pretty good Jewel. Good selection of fresh veg and meats

Bo
Review №58

Never anything bad about ANY Jewel Oscos at all.

Ja
Review №59

I’m from Florida so it’s very disappointing to see how ride employees are, how people aren’t avail to help throughout the isles. I went to customer service no one is there just standing around waiting. Very disappointing. Not happy. Seems like every item I’ve tried to find is out of stock will not be coming back

Je
Review №60

Always busy, even on weekdays...Most staff seem to be happy and willing to help...Store is overall clean and stock levels are usually ok... Expect to stand in line for a bit though...

Da
Review №61

Just got done shopping at Jewel. Really snowy and cold night. Stocking up for the weather. As usual, we found everything we needed and was able to save a bunch with their lower pricing and deals. We always really like their produce and meats. They seem so much fresher than other places.

Le
Review №62

Everyone is nice, simple mined at the store. But this one employee caught my attention. He had long black hair. Named Zechariah. He had a nice smile and a gentle tone. He took peoples carts in the lot as he did with me and offered to help me get the water from underneath my cart. What a gentleman. Will shop there more!

El
Review №63

Stopped here on my way home on 6/5 and was seriously grossed out by how dirty it was. With Covid-19 going on, one would think they would be extra cautious, especially handling food.The shelves were bare and disgusting. As I walked around I saw an employee re-stocking produce onto dirty displays.At checkout, the conveyor belt was wet and had crud caked onto it. Why isn’t this being cleaned??The cashier and bagger never said a word to me.I will never stop here again. Happy this isn’t my neighborhood store.

Sa
Review №64

This jewel is Great Close to me . Always Fresh Veggies Fruits Deli Bakery E.g .All the Staff are awesome friendly . Thanks Xx

Su
Review №65

The new front end manager is really great... she has the front end under control with the remodeling of the store... lines moved fast. This store is lucky to have her. The store was also very clean and I was impressed with the remodeling they where doing... it wasn’t a mess like when Target remodeled.

du
Review №66

This review is strictly just for justin S in the deli the guy knew his stuff. Great customer service thank you!

Mi
Review №67

This Jewel is very nice. Clean and well stocked. I like the parking lot. One way driving. Less of a chance for an accident.

De
Review №68

Not one employee greeted me and I didnt see them greet anyone else there. They were sociable with each other though.

Bo
Review №69

Great place and employees know where everything is.

Al
Review №70

Pretty well maintained store. Seems a little out dated but still great products and helpful employees.

Br
Review №71

I was able to get everything on my list without issue. Also, everyone in the store was wearing a mask 🎉

Mi
Review №72

Went to the floral department looking for flowers and a corsage. A lovely clerk informed me that she had no corsages but if we wanted to wait she would make.one for me. She was very friendly and efficient and made a beautiful corsage for me and helped me select flowers for a wedding shower

Pe
Review №73

Great store, great veggies, lots of great foods. Found lots of goodies!!!

Jo
Review №74

Well stocked, clean, extremely helpful personnel. Best Jewel store I have been to in a while! 5:stars!!!!

Ly
Review №75

I bought 2 containers of guacamole- one spicy and one regular and both had no flavor at all! Pretty expensive at $7 a piece! Also bought a package of brownies from the bakery was stamped packaged the day before and they were so dry. Close to another $7 for that as well. So in one shopping trip $21 worth of wasted food! Gee thanks Jewel. Slowly loosing my faith in your store!

Ma
Review №76

Good store with hardworking employees throughout the building. Im starting to prefer the brands they offer now to big name brands.

Ch
Review №77

Though their brand selection can be limited at times, they carry most of what I use. But the biggest thing that keeps me coming back to this grocery store is the produce! They have the best produce hands down.

Da
Review №78

Clean, well stocked on shelves. Staff knowledgeable and very courteous including either walking you to product OR volunteering to bring product to you.

Re
Review №79

Love shopping around here great prices and great deals

Je
Review №80

In n out no problem

Ca
Review №81

Everything was where it was supposed to be, Instock. They carry all three of the signature select Italian mineral water flavors so they get a 5.

Li
Review №82

Good selection of brands and products/produce. I was surprised - shopping for Thanksgiving and didnt want a Turkey - they had duck and Capon!

Bi
Review №83

Sale items r not available like larkine avnue and they dont give rain checks

La
Review №84

Pleasant experience working here with all these awesome people!

An
Review №85

This chicken-in-a-bag thing has to stop. For the love of all that is holy.

Je
Review №86

Clean store friendly helpful staff

Ni
Review №87

Stocked on all items needed for COVID.

Bl
Review №88

Made a complaint with corporate and never got a call back from the regional manager. Two weeks and counting. What happened to customer service? It just shows that they don’t care enough about the customer. Oh and watch out for an employee named Scott. The guy is massively incompetent. Will shop at Caputos from now on. Thanks Jewel.

Da
Review №89

Nice, wide variety. Really enjoyed the salad bar. However, be prepared to pay top dollar for the nice salad bar.

La
Review №90

Great hair care selection for Black women and children

Ka
Review №91

Awesome store and very friendly staff. Produces are fresh and wonderful. Affordable prices.Highly recommended.

Sa
Review №92

I dont typically shop jewel, but recently I stopped in for a sale item and was very pleased. The store is much larger than I first thought and the produce selection was huge, looked appealing, and everything was fresh.

Br
Review №93

Ive come to like Jewel

Mu
Review №94

Good selection of brands and products/produce. I was surprised - shopping for Thanksgiving and didnt want a Turkey - they had duck and Capon!

Ke
Review №95

Great customer service

Na
Review №96

It was terrible. Candy was on sale and the store had nothing in stock. Why put it on sale if thats the way the store will preform.

Ji
Review №97

Its ok quiet

Ro
Review №98

Produce, bakery, and pharmacy departments very good. Broad grocery product selection. Staff helpful and friendly. Only downside is that prices are not the lowest, though they are not bad and there are many good sales.

Ro
Review №99

Jewel Floral, Produce, Seafood and Bakery far exceeds the competition.Sincerely Bob

Ll
Review №100

I love this Jewel always clean and fresh products. Never really super busy. Staff very freiendly

Information
100 Photos
100 Comments
4.2 Rating
  • Address:375 S Randall Rd, South Elgin, IL 60177, United States
  • Site:https://local.jewelosco.com/il/south-elgin/375-randall-rd.html
  • Phone:+1 847-608-1460
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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