My experience today with Darnell was a complete unprofessional negative time All because he just didn’t understand what I said and then decided since he didn’t understand what I said would take offense to it instead of trying to clear it up. like I said to him commonsense would tell you there’s only two belts on the vehicle I’m buying this one what other belt goes on the vehicle. Simple right. The other guy had no problem with it he understood what I meant unfortunately this guy must have either poor education or a poor upbringing to have an attitude such as that and then to have another coworker start Backing him up without knowing the situation or the circumstances that was even worse why don’t you ask questions as to what happen first before you jumping to conclusions and start talking to a customer the way that you did if you worked for me you would be fired lady

Thanks to the associate who replaced my car battery for free. Battery for my 2016 Honda HRV died. Took it to Advanced Auto Part after jump start from a towing company. All I had to do was purchase a battery and everything was taken care of. I also didnt have to pay core charge of $22 since my existing battery was taken in.

These are some knowledgeable and friendly dudes!

This is the home auto parts store for THE INNER CITY CRUISERS Classic car club. Prices and service to be applauded. Check out the classic cars in the lot on Saturdays this summer

I was thoroughly impressed with Advance Auto Parts South Euclid. My battery died and we went in there late on a Wednesday afternoon and my car was ready at 10am Thursday morning as promised. Staff was friendly, service was excellent. I highly recommend the South Euclid Advance Auto Parts!

Reasonable prices, courteous service, vast inventory

Terry from south euclid Ohio store came out to help me with my dead vehicle. He jumped it and was a pleasure to talk to. Wonderful man and wonderful service. Thank you so much!!Jennifer Gacey

Quick and convenient. Open the latest on Sunday of the big three auto parts stores.

Great service.

There was a queue to make sure there wasnt too many people in the store, all the employees were wearing masks. I will definitely use them again!

The guys in the are very friendly and knowledgeable. The store is pretty well stocked and they get you in and out in a timely manner. Well shop there again.

Amazing customer service. I visited two parts stores minutes apart. The customer service made the main difference for me.

The counter man was very helpful.

This store doesnt have shopping bags :( so the cashier donated her own from Giant Eagle. LOL

Dudes in there is some real help

Highly polite and helpful. Gave me all the information I needed about transmission fluid and even helped out under the hood! I recommend this location to anyone. Car geeks or car dummies.

The staff was kind they were very helpful, they were helpful .

They are so helpful and always have what I need in stock! I know I can count on this store!

Didnt have what I was looking for.

Great service and nothing bad too say

Friendly and fast, but unfortunately dont install prius batteries

Its advance auto . They always got what I need

Only 5 customers allowed in the store at a time, and they just rearranged the entire layout. However, the counter people are always helpful.

Hi everyone... just want you to know how great this particular Advance Auto is......Ive been there twice with my car and had to oil changes...They are super awesome there..Very attentive no long wait and make sure that you do not get dehydrated LOL... they always have a bottle of water for you.. great specials also... all the guys there are super friendly genuinely not fake at all ..I recommend this spot..........jacqulin p Jones

They guy who waited on me was irritated that I wanted to know the return policy. He told me to buy what I needed and the return policy was on the receipt so Inwent to Auto Zone

Put the right telephone number on the receipt

I just spoke with a gentleman name Kerry. He provided excellent service because I needed an explanation regarding batteries. He was very helpful and pleasant. Thank you

Awesome people. I went there to buy a light bulb for my Civics transmission. One of the guy there.....came to help and help me from taking off the light to changing. Awesome people are out there. Highly recommended.

Amazing customer service Jamar was very polite and extremely helpful.

They put the windshield wipers on! Perfect service all the time! Thanks Terry!

The staff at Advanced auto parts always treat me good.

I’m no auto mechanic ... not even close ... but occasionally have the need for auto supplies. This is my go to place for all the little stuff.

I dont normally use car part franchises but the counter guys youve helped me here have been very helpful and knowledgable. One gentleman recommended brake line I hadnt used before and it was much better than I expected. The same guy went around the store to grab the other items I needed and offered his opinion on what was the better value. I think Ive found my auto parts shop in Cleveland. I didnt expect to find that in a chain. (Brake line, ignition switch, horn and electrical relay)

Great service the employees are very helpful. They have everything that you need in stock and if its not in stock they will get it that day our the next day. Also they have good prices. Great location and the store and the grounds are always very clean. The staff is very knowledgeable.

Went in to purchase battery. It says free installation on window. Clerk said they would not install because it was too much work. Went to Auto Zone and they promptly installed it with no question.

Better customer service than Auto Zone up the street

Theyve charged my card weeks after not picking up an order, that is returned to stock after 7 days. I dont know how they wanted to steal some money (when I have never picked up products), but after calling the terrible Corporate Customer Support Line (took 50 minutes to allegedly resolve my issue), the refund never completed. What a shady company thinking that people have short-term memory and dont set reminders on mistakes how companies mistreat them. Im definitely going to go to AutoZone next time.

Known Rob thank barrow tool made and finished1999 Buick century custom.

Helped replace my car battery quickly and efficiently before a big rain storm. Very considerate and answered all my questions. Would definitely recommend!

I came in Saturday, August 22 around 6pm and both staff members were very friendly and extremely helpful. Will come back for sure!

Just had to return a battery that went dead switched it out no problem

Customer service was great!Employees were inside, answering phones, and outside in the parking lot helping customers.I didnt know what I was doing, but this gentleman really helped me out! Thanks Advanced Auto for hiring people with patience.

There is an employee, Walt, that was very rude. Not only was he rude, he laughed at my situation when I was asking for help. He was sent home for the day after I registered my complaints with Andy. Everyone else was very attentive and helpful. I was there to purchase AC refrigerant and needed a new cap. I also wanted someone to look and be sure I was using the correct port. If you go to this location, avoid Walt.

Purchased batter last year and nothing but issues. I took it back because under warranty and they say nothings wrong although 2 different shops says it was battery. After doing the alternator and now the starter only issue remains battery. Manager tells me they cannot install a battery, only for certain cars . But they installed my last battery just last year! Ugh horrible customer service.

I was in a hurry, The staff help me get the exact items, that I needed in record time.

They gave me great advice on battery and helped me fix my air filter hose clamp. Awesome service.

Helpful staff. Quick checkouts

Will is the best! Ask for him.

Decent auto parts store. Would like a larger selection of detail option for washing, but its stable for quick jobs.Always priced fairly and the knowledge of the staff is above board.Some days theres not enough staff to get you in and out, so the line can be a bit long, while holding materials.Very convenient and opens at 9 am on sundays so that is a plus!!

Nice area ok service

Extremely knowledgeable and helpful staff.

Great staff, I was greeted at the door and was treated in a respectful and friendly manner throughout. The gentleman changed out my battery quickly and efficiently and even refused my tip. I would definitely recommend this location.

Great Service knowledge Sales Associate fast service

Best customer service 👌

The staff are really helpful and makes you feel important. They make needing advice and buting car parts comfortable.

Great salesman helped us out and even pointed out a sale that wasnt marked. Overall great experience and I will be returning for future purchases.

Excellent

The young man took great care of me he was very kind.

Helpful staff that will keep me coming back...Armorall spray for interior brought me there

Stocks seem to be lacking some pretty common tools and parts

Clean . Some what helpful.

Helpful staff. Willing to answer questions for a small purchase.

Great Staff awesome selection of car care products

Good service

They were extremely helpful, and if there is a part they do not have in-store they will gladly order it for you!

Terrible customer service experience !! Dont go there !

Parts were in stock but the people behind the desk aren’t mechanics remember that.

They need more workers

Jesse was very friendly and changed my car battery like a pro.

The gentle man was very nice and attentive

I went in for a rear tail light bulb.the employee told me if I wanted someone to do the install to go down the road and AutoZone would. In what universe would a competitor install a product you didnt buy from them? Im never going to shop at this location or business again.

Good service and prices

Very good service.

Had everything that I want it but very slow

Great deals and products

Very good place to buy what you need for your car

Not my favorite

Easy to get in and out. Free parking, great location.

Friendly + Knowledgeable Staff = Ill Be Back 😍

All advance auto parts that I have been to are a great help including this one. they have the equipment to do the job right.

Prompt and courtesy service

Cant even price match their own website, good thing I rechecked and found the same item in stock for half off at Walmart

Repairing my friends recently acquired scooter. Rob was very helpful before and during our visit

Nice enough people, but their selection isnt as good as some other stores.

They dont even honor the warranty on batteries. Battery is acting stupid and theyre blaming everything else smh

Pretty slow employees

This stores ran very well

Cashier had a terrible attitude until the manager walked over monitored him. Piss poor work ethic from the cashier.

Great place to shop for yo car parts

Excellent service, staff their is on point for any questions

Great store great service

Always got good service at this location.

Easy to find what I need

Great place to get your auto parts

I got spark plugs and wires from here. Sent home out them on and car was running bad. Went back to make sure they were the right parts and the wires were not for my car. They exchanged the wires for free. 👍

Great service!!!

Helpful staff, fair pricing

Great people work here..... just sayin

Great prices and service

If you work here and you work from 12:30pm-9:15pm they dont even give you a lunch break. This place sucks major ass.