I love my glasses and the people at Svs vision were so heartwarming, welcoming and pleasant. I will recommend them .
Amazing staff. Really great office in terms of look and feel. Dr. Raiz best exam experience I ever had. Really knowledgeable. Never had such a thorough exam. Cant recommend highly enough.
SvS vision was such a wonderful experience. The entire staff was very help and informative. Dr. Bon is wonderful at his job! He is very professional, informative and thorough with his exam. The moment I walked in the ladies at the front desk were extremely generous. They engaged with every patient who entered the facility. Pam was so awesome! She was very patient with me finding the right pair of glasses. We had to go through at least 25 pairs until she finally helped me find the most flattering pair. She was so helpful and took her time sanitizing every pair I tried on! BEST CUSTOMER SERVICE experience I have received in a very long time. They are very appreciated!
I needed an appointment right away, and called everywhere but the only date available was a month out. I only had 1 contact lens and no backups. I talked to Maria, and she was so kind. She said she would call me to let me know if they had a cancellation.A couple of hours later and she called me back saying they could fit me in that day!Omg, I was so grateful. The staff, Rodell, Pam, and especially Maria where so wonderful. Outstanding customer service and the doctor gave me a really thorough exam and an excellent prescription. Id had lots of trouble trying to get a prescription that didnt make me have to use readers, and finally I got one! If you want to have a thoroughly enjoyable customer service experience this is the place to go!!
Took my daughter in to pick out new glasses and Redell was there to assist us, he did an OUTSTANDING job! Thank you Redell for your great customer service.
Maria and Pam and the guy ( I forget his name) are very professional and helpful. Especially Maria with her fine self.
Every person on the staff seeks to provide great service!
Very pleasant experience! Everyone was polite and professional, the exam was quick and straightforward, and I felt safe in terms of COVID protections. I will use them for my annual eye exam next year.
Very pleasant and helpful staff!
I had no idea this place was practically right in my backyard. I walked in to a warm greeting and was immediately offered a cup of coffee--you dont get that everywhere!The staff is incredibly helpful and friendly, and Dr. Rais is excellent. Im glad to have found them!
The staff here is just fantastic. They were so down to earth and made our visit quick and easy! We will be coming back for all of our eyecare needs!
Exemplary customer service! Rivera and Pam are the dream team. Top notch care and knowledge. Highly recommend.
I wasnt expecting the Excellent service! Attentive, friendly and knowledgeable. I went with my mother and I became and customer myself! Decent selection of frames purchased a fabulous pair of RayBans. I will be going back to them for sevices, when needed. I actually had a good time there. The manager was outstandingly personable, the staff works really well together I would highly recommend them!! 10 Stars.
Pamela is a life saver, was so kind to us after our debaucle at pearle vision.Thanks Soo much
Excellent customer service. Staff was patient. Answered all my questions. Worked with my insurance.
I had a wonderful experience @ SVS Vision. The staff was so friendly.The associate that took care of me was great! She took the time to work with me to get that glasses I wanted @ a price that I could afford. Also, the doctor who did my eye exam was very thorough & kind.
My two kids and I had our eye exams at SVS and our experience was very good. The doctor was thorough and explained each procedure to us as he did them. He answered all of our questions and made certain we had all the information we needed before the visit was complete. He made some helpful suggestions, as well.The staff that fitted us for glasses was great, as well. They were very helpful in guiding us toward frames that fit well and looked great. They were also very patient, even though we tried on about a million pairs!Overall, my family had a great experience at SVS and will definitely return for our future vision needs. I highly recommend them.
My experience at SVS Vision Center exceeded all of my expectations. The entire staff was exceptional, Stephanie spent a lot of time with me helping me choose 2 pair of glasses. She listened to what I wanted and knew exactly what to recommend to me, super easy and relaxed experience. The doctor (sorry, I can’t remember his name) was warm, professional and very thorough, this was the best eye exam I have ever had. I cannot recommend SVS highly enough.
Pleasant efficient staff. Happy to have to place.
Such a wonderful experience here. Staff was all warm and welcoming, and worked with me to get my insurance all figured out. They helped me pick out my glasses, and made the whole process very enjoyable. Will definitely be returning!
Pam was great! She explained everything in such detail that I did not have any other questions. My glasses were promised in a week. They were ready for pickup in 3 days!Great experience, great coupons, great selection of frames, outstanding customer care! I will be referring everyone I know. Thank you SVS!
Very and professional took care and answered all guestions from a child
The staff was great. The doctor saw me before my appointment time even started and was quick and professional. The staff was very patient and helped me figure out my insurance to make sure I got a good deal (and that my glasses looked good).
The Eye Doctor was very quick but stil made sure I had the proper lenses. The staff is very friendly and accommodating. My mother recommended this place and I would recommend it to others as well. Very great service all together.
I bought three pairs of glasses and had my eyes checked. The prices and customer service amazing. Stephanie took her time and made sure I received every possible discount. Will defybe back. Highly recommend
Both the optician and the front of house staff were very pleasant, helpful and patient. I would definitely recommend this as a very good and convenient place to get your eyes tested and to get glasses.
The ladies Stephanie and Amber were extremely helpful and very professional. I will definitely be coming back for my next pair of glasses soon. The doctor was very nice and answered all my questions. He too was very professional.
Staff was great and super nice!! Now I see why this place have 5 stars. Will be coming back for all of my eye exams
The BEST eye appointment I’ve had in 20 years - both Dr. Rais and staff!!! The attention I received from Dr. Rais was unparalleled; the staff was helpful and kind! I’m extremely grateful and would recommend this location to EVERYONE!!!!
The staff was exceptionally friendly and courteous, and Dr. Rais was nice and made me feel comfortable. He made me feel as though he had been my doctor for years, when it was in fact my first time of seeing him.
Great place and friendly people. The staff there, is very helpful and have patients dealing with customers.
Very Friendly and knowledgeable staff, as well as quick service. Very pleased with my experience!
Great experience. Patient, Pleasant, wonderful staff !!quick service ! I highly recommend
Great staff. They are very warm and inviting. Good job. Keep it up.
Friendly Staff, Great Customer Service, Positive Energy, Very Helpful, Very Prompt, Eye Doctor nice took the time to explain things that I needed to understand, nice variety of frames, nice location, will definitely be back !
Customer service was very good and the eye exam addressed all my vision concerns.
Staff very friendly, & Knowledgeable Appointments handle very professional no long waits .
I was very very impressed with the service and outcome of my purchase. Pam went above and beyond for me. 😊
There customer service is awesomeI love my new glasses.
Love the place they need new selections though
They are very professional and helpful. Best place to go really.
The staff was very friendly especially Stephanie she was very personable which made my visit very enjoyable I will be back and not to mention their prices were very reasonable.
Excellent experience experience for someone who has a small child.
Extremely friendly staff and affordable glasses.
The staff is very respectful love them all
The doc was wonderful and the staff very helpful.
Very friendlyWilling to work with youGreat location
Very good experience
The staff was very helpful and friendly.
Super helpful and lovely employees.
They are awesome and very professional
I had an excellent experience at SVS Vision Optical Centers in South Euclid.
Great Customer Service.
Awesome staff and service!
Very nice and informative staff
Staff is friendly and efficient.
Wonderful service and frame selection
Great staff!
Great Time!
Prompt, polite, efficient.