I can always find what I need good service
Really impress with there service, speedy delivery with the pats I needed. They told me next day and call me later the same day saying parts were ready. Plus they were very knowledgeable.
My battery died on our family trip to Tahoe; yikes! After getting a jump I drove to AutoZone Auto Parts to have my battery tested and likely replaced. As I had previously purchased my battery for an AutoZone Auto Parts store back home, I was hoping they could look up my history to see how long the battery had lasted.To my surprise, my battery was still under warranty and the staff was super helpful with everything. The process was smooth and easy and my battery was changed out quickly. Family vacation was back on track thanks to AutoZone Auto parts in South Lake Tahoe.
I like this store! Today I bought fuel additive, with a dozen more to choose from. Ive gotten good service from the staff, they are usually knowledgeable and helpful. I stopped there a few months ago because the check motor light came on. The gentleman plugged in his diagnostic tool and told me there was a problem with the catalytic converter or the sensors (2) that mesure the amount of oxygen going through the system. He then offered to look up the cost of the sensors as well as a new converter. I knew it wasnt the catalytic converter for it wouldnt run correctly. He then suggested I could use a fuel system additive that would turn off the check motor light, and if it turned off, its the sensors. I followed his recommendation and sure enough the light didnt come on again. All in all a good place to go for your car needs. They also lend tools to fix your car right there in the lot. Easy access right on Hwy 50, on the lake side of the road.
The staff at this AutoZone are incredible! Needed a new battery after a day of skiing, and they a) answered the phone (accomplishment!), b) immediately checked if they had the battery so I could know if I should come in, c) loaned me EXACTLY the right tools to swap out the battery, d) checked the warranty on the previous battery to help me make sure I needed to make the change, and e) were super friendly and helpful the entire time.
Wanted to give a big shout out to South Lake Tahoe Auto Zone. Specifically Daniel !! We were camping in our RV and on our departure needed a part for our RV battery. We called Auto Zone and Daniel confirmed they had the part and offered to bring the part to us. (We did not tow our car this time) he even assisted my husband with attaching it to his battery and refused to take a tip. This type of service is over and beyond. Thanks again Daniel and Auto Zone.
There was explanation for a the gurls to go were ever thaey want. They g re w up quick because they had to. Let me mknow. Because it wanna no who with you all the time.......
Professional, friendly staff. Its ok if you dont know what thing fits what car they are all automotive geniuses.
AutoZone is Great!! Employees super helpful
The only two things I wanted were not there. Hope they figure out ordering the stuff we need.
I hate to go there. But I got a burger at Ziggys next door, thought I would pop in and get some Asian (Subaru) antifreeze, but they dont carry any! In south lake tahoe, thousands of subaru cars here! Go figure. Should have just went to OReilly, like I did after!
Matthew @ the South Lake Tahoe Store helped us today with replacing our windshield wipers. What a pleasant and helpful guy. He went out of his way to accommodate my all-thumbs husband.
The worst store service Ive ever experienced. We spent $170 on chains...drove down the road a ways to the snow, put them on (instruction specific), drove 5 ft and one of the chains snapped. Called the store and Matthew, the supposed store manager, refused to keep the store open the 5 minutes longer it would have taken us to reach his location (wouldve arrived at 8:02), where we would have spent another $170, so that we could get home tonight. We asked him where else we could buy chains and he said nowhere, its sunday. We asked if he could stay open a little past close and he refused, stating he would only be there until 8. When asked what his name was, he gave it forth and hung up on us. If he is the manager, he could do with some retraining. At the very least, a lesson in basic human kindness. Supremely disappointed in his management training.
Came in today with a battery that kept dying. I had purchased it at the store 2 years ago, winters are tough on batteries up here in the Sierra. The super helpful staff were on it. Looked up my warranty, tested the battery and said NP on a replacement. Even carried it out to the car. Could not have been nicer. Well Done. Missed the name of who helped me but she was the only gal working today.
The guy at the register is how youre wasting your money. Didnt know anything didnt care.
My battery died unexpectedly while on vacation. My husband and granddaughter went into AutoZone to see what could be done. Christian assisted them and went above and beyond in doing so. My husband told her he was trying to educate my granddaughter as to how to work through these things and Christian took the time to walk her through testing the battery, selecting the correct replacement etc. We had not packed any tools and she even allowed them to borrow what was needed. Because of Christian and her service, we will start doing business with the AutoZone store in our hometown. They will have a tough act to follow. :-) Thank you for all you did, Christian!
Quick and convenient for your auto needs. Our battery died while on vacation. A sweet young lady switched it out for us in short order.
Get more gloves and friendlier people
Ask for Matt when you go here! Terrific customer service and he is very knowledgeable about cars in general. You can count on his suggestions and assistance.
Good and mostly has everything you need
People here do not wear mask at all . Very unprofessional and lazy. If you don’t want to work stay home and let someone else have the opportunity.
A holiday saver for providing quick service and helping us out with our car.
Staff was extremely helpful!!!Awesome group of young people!!!Will return if in that area and need assistance
Great quick service . Will be going back. Thank you Jace
I got everything that I needed, they were very helpful.Thank you Auto Zone Auto Parts People.
I always go into Auto Zone!! And Fernando always greets his customers. He is super polite hard working person always taking care of what I need. And I love that he speaks Spanish and English I needed to get a battery replaced and he helped me and he was very nice you guys need more hard working people like him. Thank you auto zone for always helping me!
Great service
Fernando (the manager) went Above & Beyond in resolving my return.He was working with another group of customers at the same time as helping Me......and teaching another employee how to order another part for me.Attitude was above 7,000 feet👍I WILL be back.
This experience was great! Daniel greeted me as soon as I walked in. Even though it was his first day he was beyond helpful. Everyone in there was friendly to me an each other!
WARNING: If you call ahead to reserve tire chains, they may not keep the reservation. We called at 8am today to reserve a set and were told a set was put on hold for us for 12 hours. When we got there around 1pm, they told us they were out of the chains we had reserved, having sold the last ones after we put them on hold. They werent very apologetic and did not offer any solutions as we left the store without chains in a snowstorm.
Stopped in to have my lightbulb replaced. Beautiful young lady helped me first and we had a tough time and next thing you know the whole crew was out there helping! Fernando has a great team! Most would of given up but one light bulb and a new fuse solved everything! Thanks for the great customer service! From the Volvo chick!
I live in the Santa Cruz Mountains and while at Tahoe, met my cousin for lunch. She mentioned the battery in her 1998 Toyota was getting old and weak, so I Googled local auto parts shops & this site was closest. Went there & explained what I needed AND had to get it installed, since I had no tools. They explained the batteries that were available and in no time, we had the battery installed and out the door. The service really could not have been better.
The employees at this AutoZone have seen EVERYTHING and they have helped me countless times. Great hours. Open (relatively) late.
Super friendly service. Came in buy a new car battery and was offered to test the current battery and alternatot for free. Since battery was ready to swap out, I got it replaced in 2 mins. Definitely the place you go for your car needs.
Sweet
We came to Tahoe on vacation for a few days and my battery kept dying.I called auto zone and Fernando one of the managers answered and gave me great quotes on batteries. He made sure they had the battery in stock . I came in to pick up the battery and very helpful young man he went outside to test my battery and told me I had a bad battery so he gave me the knew one and helped me put it in. Great customer service 😊
Super nice guys. MATT helped me out with helpful info about my car issues... 💯
They dont always have the parts that I need but they are more then happy to have it ordered and delivered within a few days or less. Thats good for business
Super friendly and helpful.
In and out. Good prices
Stopped by to get some oil. I put 1 quart in my car in the parking lot, then drove off with my wallet left on the wheel. They called me 3 minutes later. I turned around, picked up my wallet and everything was inside. Nothing missing, including a ton of cash. It was all there. Now thats honesty!!!!
Always help me find what i need and if they dont have it theyll order it or tell me what store does have it.
Fernando helped me out this evening, identifying and replacing my headlight in the dark. Customer service that goes above and beyond the call of duty. Well done Fernando and AutoZone.
Service was very help full and I got what I needed.
Make sure you know what your looking for because the staff isnt knowledgeable at all, I came in looking for transmission fluid told them what make/model, the older, tall white haired guy is a goof, he couldnt help @ all he tried to send me away, I actually told him what I wanted after, he couldnt help correctly, its great this store exist but educate your staff so the whole customer service can be memorable in a positive way!
Get in the zone!!! They have everything here, and they can make sure of that by helping you find exactly what you need. Great guys in here!! Always helpful!
Super helpful store
Francis at the South Lake Tahoe Auto Zone was my angel today. Thank you for all your help getting us back on the road safely.
I always go to auto zone...and I like good attention..specially Fernando is very polite and helpful whatever I need He always has good atitude....Im grateful!!
My battery failed. Patrick, the store manager, gave me a quote on the phone and offered to install it for me.It took him 5 min to get my car back in service. It saved me a lot of time to go skiing with my family. Great shop. Great service.
We came to Tahoe on vacation for a few days; on our way home to San Jose our alternator went bad so we had to replace it. This store was the nearest autozone so we came in and had a lovely young woman help us out in getting a new one. I was honestly very surprised at how friendly and helpful everyone was.
Helped me get the oil I needed but did offer other selections.
Should have gone to O’Reilly. They help you with stuff. This place won’t even take my old wiper blades when I buy new ones.No masks.
Tim helped me out with my A.C. issues on my Envoy. He was super helpful and informative and reminded me of the $10 core refund for the refrigerant. Thanks for everything!!!!
Thank you for following State mandates. We are seniors and need to shop too!
The workers at AutoZone go way above their call of duty, as many customers expect them to be their personal auto mechanic
Nice place, have lots of stuff about auto parts. I bought chains for snow. Price and quality were fine
They were eXtReamly helpful, and lent me some tools to do a quick fix in the parking lot.
Knowledgeable people, found all parts needed. I went in for a warranty issue on a part purchased in Vegas and was taken care of immediately. Thank You Auto Zone!
Always great deals on oil and filter combo. Sometimes you get an oil pan, funnel, hand cleaner and paper towel with the oil and filter. What a steal!
U can find everything u need here for your car and if u cant find it the people who work here will help u find
Needed a new battery and the kind folks at AutoZone helped me replace it right in front of the store. I was in and out in less than 20 minutes. Great customer service. exceeded expectations.
Three Guys later, Finally my Sweet Hearts Car got fixed.Longer wait on repairs than expected.
I love this place because the staff are very helpful. One lady in particular; she goes out of her way to make sure you are taken care of!
Very helpful staff that seem to mostly know what theyre talking about. Good prices & selection of products.
Theres a big selection of parts here and staff gives helpful advice and doesnt try to up-sell you.
They helped me replace my car battery. Great service. Totally worth it.
Staff was good. Prices for winter items were higher then at other places. Which was sad and bet unfair.
I needed a new battery charger. I could find a lot of. Good shop, useful staff
Clerk tricked md out of 40$ corporate taking allot time to sort out. they habe the cimputet and record.
Good selection of parts and accessories at reasonable prices. Good central S. Tahoe location.I popped in to get winter wipers, since the OEM ones on my new-ish 4wd SUV were intricate metal summer models, and quickly turned into worthless clubs of ice while driving through February snow with a somewhat warm windshield.Autozone had a good selection in various price ranges in stock. Made the drive home much more pleasant! And safer.
Understaffed. No on ever available to help or check you out. Most employees know nothing about cars. Faster to order on Amazon and wait for it to arrive.
Seem to always have what I need and the staff was very welcoming.
Helpful staff, clean store and good selection of products. Located in mid town which is nice.
I was driving to Autozone with a headlight out after dark and literally got pulled over on the way there. Normally I install new lights myself but it takes me a little while, so when the clerk asked if I wanted him to install it I was super grateful as I had already been stopped by the cops once! Last winter I bought new windshield wipers and they were really not cutting it, icing over when it was snowing hard; luckily I still had my receipt and the staff at Autozone were happy to give me their full value towards a new set of wipers when I went in, and again they installed them for me. Great staff here.
Good selection. Easy access. Fair prices.
Friendly staff and I love their AutoZone points you can earn
Pretty good AutoZone. Miss the really over the top helpful guy with the glasses, but overall in line with AutoZones.
Great price and fast professional 👍 service
Very helpful.. Great customer service
Good people even came outside and gave me a little assistance..
Great 👌👌💪💯
Well stocked store, decent prices, friendly staff!
Very helpful staff. Helped me change my battery
Matthew Salomi was profession, competent and courteous
They have parts but missing the knowledge and know how.
I needed a funnel with a hose attached. A cheerful young employee led me right to it, then rang it up for me.
WORST customer service EVER! I just left the AutoZone in South Lake Tahoe and it was by far the worst experience Ive ever had at an establishment! The old man with the 3 ft long Duck Dynasty beard needs to take a bath and God forbid wash those clothes. But first and foremost why dont you start off saying...HI perhaps! No no no stand in the corner having me wait in line while you stare right at me! And to the lady that rang me up thanks it only took the store 10 mins to get a bottle of air filter cleaner good job!! Bahaha dont waste your time at this location or any near...trust me when i say you be disappointed lmao!
Good store with variety of auto parts and other auto accessories
Good for auto accessories, fluids, and filters.
Really friendly and helpful staff - open early.
Really good selection of automotive accesories, polite and courteous staff as well as knowledgable about most things automotive. Plus, thier hours are suited to people that work full time and have no way of getting what they need before 5 oclock, 5 days a week. I use them exclusively for all my repair needs.
Always helpful and friendly staff ready to go!
Oreillys didnt carry rv/marine winterization fluid. These guys did $5/jug
Away fun to goPeople are nice there
They were a huge help. In and out in minutes.
Extremely rude staff member. Seemed to be upset because we asked for help.
I love oriellys but after three trips and they didnt have the part, autozone came through with even lower prices as well
Keeping items in Stock is REALLY HARD for them.! Best go to Carson City