Convenient and friendly service. Great location for me.

They left me a voicemail saying that my prescription would be available for pickup during regular business hours. Turns out they close the pharmacy early on Saturdays. Poor service to deliberately mislead customers.

I literally drive an extra 25 minutes to go to walgreens in gardnerville

As CVS customer in Porter Ranch, S CA, nice to patronize CVS in, N CA :-)

Rudest pharmacy in Tahoe; worse than the CVS at the Y ...list of reasons is too long for a google review.Store employee was pleasant. He greeted us the first time he saw us & greeted us at the register. Great upbeat attitude & genuinely a cool person. Wasnt fake or forcing a smile so to speak.

Randy and Justin really helped me out! I was a little unprepared to get my package mailed and they went out of their way to help me get it sent. Thanks again!

Super crowded. Good employees, just very few of them.

I guess there are worse places to lose your only car keys on a July 4th night. Right? Maybe. We saw people puking, drunk people not puking yet, spilt drinks, yelling, almost fights, etc while waiting for AAA to show up, which chi they never did. I also got a 64GB memory card here, toothpaste, and deodorant.

They have cheap booze.

Use another store if you require customer service. I went to pick up a photo print and the clerk looked at me like I pooped on his shoes. He walked over to the photo bin, exasperatedly said its not there, and waited for me to leave.I went back later to another clerk who was more willing to help find my photos.

After a not pleasant experience at another local pharmacy we called this place. They were super busy but very helpful on the phone took the time to Verify stock and let us know where in the store too. Staff was very pleasant and helpful

The employees are not welcoming at all. They make you feel like youre just any other person. I was standing in line to pay and the cashier (girl) iust looked at me up and down and closed her register and the employees look miserable like they hate their life. I didnt even want to go back in after my sister came for some water. They have a very bad vibe.I asked my sister to pay because I felt really uncomfortable with the way the employees acted. Ni customer service at all. Didnt welcome us and didnt say thank you or any of the basic customer service skills that a cashier is supposed to have. Im not suprised that all their shelves are full. They would have more customers if they would atleast be nicer.

The pharmacy wont even pick up the phone.... was in hold for 35 min... nothing

PHARMACY REVIEWI dont usually leave reviews, but this one needed to written. I tried to get a prescription there and they couldnt get the pills, they offered to transfer it and it never happened. I dont hear from them for a month, I then go back because their phones are a 45 minute wait generally. And now, they said theyd call my doctor and see if there was an alternative. I checked, they never contacted my doctor or attempted to do anything. At this point, there is no reason to even call them back. They wouldnt even transfer my prescription for me, they said they did, but apparently that was too much work as well. I was lucky that I had extra medication and that my doctor was willing to just send the prescription elsewhere. The point being, they have no respect for your time, money or medical issues. If you can, go anywhere else.Also, the woman who answers the phones is very intentionally rude, she doesnt even try to fake being nice, shes just mean.

Id give less stars if I could. The pharmacy is so horrendous that to re-explain how they treated me would send me into another anxiety attack.

This place delivers excellent customer care service. I was visiting Tahoe as a tourist and bought a small refrigerator magnet from this place. Unfortunately, I left it at the counter and realized this only after reaching my home. I called them to check if I left any magnet at their shop and the lady who took the call (her name was Caroline...apologies for any incorrect spelling) was very nice and even offered to mail it back to me. She said that she will check with the manager and if he does not agree to mail it then she will do it herself. I was very touched by her kind gesture.

I do not usually leave reviews, but couldn’t resist with the HORRIBLE customer service. I am on vacation and it was not comforting the way I was treated. Helene was not friendly AT ALL. She even snapped at other customers who were asking for help or asking where something was in the store. My prescription was called in on Saturday and when I arrived on Sunday to pick it up, I was told come back in an hour. I came back after an hour, and was rudely told to sit down because things come up and it was not ready. I hope I never have to come back.

Bought Gerber baby formula here for our grandson, started feeding it to him and he puked. Fed it to him several more times not knowing the formula was the issue! He puked each time after drinking it. Finally put 2 and 2 together and found that the formula we bought here was 3.5 months expired! Horrible experience! The clerks obviously arent doing their job in checking expiration dates like the manager said theyre supposed to do! Check your expiration dates!

Worse experience ever! We were there on vacation and needed an important medication I left at home. Our doctor called it in early in the morning on Monday. First they said the phones were down and they didnt have the medication, so we should try the larger CVS. We drove all the way therr, and they didnt have it and said they would tell the Bijou location to order it. The next day we went again to Bijou and they said deliveries dont come in until noon (no one called to explain this). So we went gain in the afternoon and the medication didnt arrive. They said theyll have it the next day (again no one called). Meanwhile Im suffering without my medication for 3 days now. The next day someone finally calls in the afternoon to say the manufacturer doesnt have that medication in California! I couldnt believe they could be so careless and inefficient with such an important matter. Why couldnt they say that up front so we wouldnt have wasted 3 days on this? Horrible service. If I had the time and money, I would sue.

Very good variety of things

Mel and Helene and Kevin in the pharmacy are always amazing!! They are sooo busy all the time yet always have a kind word and a smile!! Love this pharmacy!!

No yerba mates and always a really long line super wack

I dont usually leave reviews, but this was so frustrating. I was on vacation and knew I would be out of my birth control so I had it filled at this location. They filled for 1 month and I paid $30. When I got home and tried to fill for the next month, supposedly this pharmacy said they filled for 3 months and $30 is the 3 month rate.... after trying to call them and being on hold for 20 mins two different days I finally talked to someone who said yes they made a mistake and they would talk to the pharmacist and call me back.. I never received a call back. I called the next day and waited on hold for 36mins, when the tech finally told me that they would not be able release script for my home pharmacy to fill but they would mail me (could not guarantee priority mail) my missing 2 months of medication... good thing there are alternative options to bc, but I hope this doesnt happen to other pts with more important medications! Im a nurse and am usually pretty relaxed with medical stuff since Im in the field, but geez the phone hold times were just ridiculous. Hopefully I get my scripts in the mail!

Great promotion and good price for cosmetic, perfume and skin care.

We were in Lake Tahoe visiting from Indiana and my husband had some testing before going on that trip. Our Doctor said she could call in the medication to a close CVS if available. We stayed at Harras so she called the CVS right next to the Montblanc but she was told they did not have a pharmacy but the one on the California side did. So I googled the information and send it to her. In the mean time my husband and I left towards the pharmacy (about 1.4 miles). It probably took us 13 to 15 minutes to get there and when we did the medication was ready. We were really impressed with the attention and service. I am not a big fan of our CVS back in Indiana on West Southport Rd. They are way too rude and you always wait forever and if you tell them you wait they make a face. That is why we were absolutely amazed with this CVS on Bijou shopping Plaza. Thank you so much, because of your fast service and attention my husband got to take his medication right away instead of waiting until we went back home.

Standard CVS nothings battle

Hello everyone at cvs south lake tahoe..my new wife and myself would like to say a special thanks to carolyn as she was super with helping us put together wedding photo album at your store...we had just gotten married oct 6 2014 and wanted to get photos arranged etc etc and carolyn was just the best..even though at times she had to stop and assist other customers she still did a super job....thanks again..tim and linda carnival

Good place to buy things. Cashier was nice.

Have been to this location over the past couple years and the service is always horrible. The most rude and unfriendly staff.

Horrible experience at night. The cashier was careless about price error and did nothing to fix it.

Friendly, smiling, helpful employees.

Glad that I just gave up on the 14 person line and went a block away to Safeway. Im a fan of CVS, but this one was run poorly.

Not good customer service

They hardly never answer their calls....always get put on hold for 20 to45 minutes...very cold in pharmacy...usually need 1-2 minutes....held for 30 unreal!!!

Somewhat pricey