AMAZING staff super friendly always helpful. This is definitely the place! I find myself there far more often than I need to be but sometimes it’s just fun to browse there too.
A bit of an odd return experience. Purchased a couple of items at the Livonia Great Lakes Ace using my credit card. Unfortunately, I misplaced my receipt. The return caused commotion. I thought having a rewards number would have simplified the process. Instead it took 10 minutes to process the return and then give me a store credit which I then had to spend.
I love it so much I go there multiple days every week
TALK ABOUT SERVICE!I walked in needing a very specific bolt for my snowblower. I was prepared to be looking through trays of nuts for the next hour. Not so, here at Great Lakes Ace. Within 10 feet of entering, I was politely and genuinely asked by John, without any sense of pressure, if I needed any help. I explained for what I was looking, showing him on one of their snowblowers and he immediately made my problem his problem and went to work putting bringing all of his 60ish years (sorry if Im wrong) of experience to bear. I was in and out of there within minutes, happy, prepared for my task at hand and encouraged that good service is a staple item here. Ill be back. :)
Usually have what I need. Staff is always helpful and always friendly.
Always go here for my paint needs. Staff is always friendly and helpful. My go to hardware store.
Friendly neighborhood hardware store. Staff is very helpful and attentive to the customers needs. Has most everything youd think of, for your hardware needs.
Went in store asked if I needed help, which I did, got what I needed at a fair price and was on my way. Thank you!
Good place for bird seed!
I love that place always have what I need
Ive always had great customer service at this location. Staff is super friendly and always willing to go the extra mile.
Always seems to have what I need. Not the cheapest, but convenient so it wins. Good staff too.
The employees here are always so friendly and helpful!
Good hardware, clean and efficient!
For a bigger chain their supply of common use items is very limited, staff were oblivious to the customers that were in the store other than the elderly woman that they followed around like kids looking to move up on the inheritance list. I will stick with Bud Martins Hardware from now on.
Wide selection, floor staff was very helpful !!
Friendly and knowledgeable. .
Very helpful. Always have what I need
Just wanted to send a special thank you to Cindy the assistant manager! She is wonderful! I had a problem with a project I was working on and she went above and beyond!!!! She is awesome and I am very happy with her and Ace Hardware!!! Thanks again Cindy!!!!
Just a short drive away
They pay me to go here
Good customer service and lots to choose from
Pro: Good selection of tools and garden supplies. Convenient, quick generally.Con: Gloves and many other items are OVERPRICED. Online you can get some of these things for half the price.COME ON RETAILERS, get with the program and start to really compete with Amazon and eBay and other online retailers.Even in our 50s and 60s PLUS, were not all fuzzy-brained, white-haired oldsters who dont know how to turn on a smartphone and wouldnt know an app from a pap smear.
Convenient, reasonably priced, helpful staff, quality of items and dog friendly my Nelson enjoys our trips
I like the mom and pops feel of this Ace Hardware. They usually have whatever I’m looking for and the people that work there are super friendly and helpful.
Cindy was very helpful n so was Rene in helping me find the right parts also very polite
My go to, has 85/90% of big box store stuff, although less brands. Great staff!
South Lyon ACE does a great job helping customers during COVID times.
Great place.
Everyone was very friendly and helpful while we were in the store. Great job and thank you for your service.
Well stocked, knowledgeable professional staff. Safety measures are very well done.
They were very helpful. Got exactly what I needed. Without the help I would have spent half an hour there and would have gotten the wrong peace
Always get the help I need and people there to help me out! Especially from Sue, shes the absolute best. Always greets with a smile and a genuine How do you do?, shes awesome.
Staff very helpful. Friendly. Ready to help. They know there store . Store is clean and easy to find what your looking for.
Only could get three stars for this place because their prices are kinda outrageous! The staff are very friendly and very helpful and knowledgeable. Im just used to the old Aco that was there that had all these cool deals and their prices were within my cost basis.
Great customer service! cindy and her crew make sure the customer is assisted.
Staff is wonderful and very helpful. I love that they sell screws, nuts, bolts etc individually so you dont have to buy a big pack when you only need a few.
Love my new hometown hardware - great store, helpful and congenial staff.
Never a disappointment going there nice place and people
I love this place! Ace always have everything I need. It is very clean and organized.
The lady that held was super great. Try to even save some money.
Employees were not helpful. Female was trying to close 10 mins early and was rushing me. Very rude. She walked me to the at 755pm to lock it up
Super friendly !
Helpful staff and a fairly good inventory.
Typical local hardware store. High prices, but close to home. Staff always knowledgeable and attentive.
They always have what Im looking for at a reasonable price and the employees are incredibly helpful and nice
Very helpful and knowledgeable Management. They have gone way above and beyond to help me. I highly recommend the retailer.
Great place to shop for gardening needs and of course Sanders famous Hot Fudge.
Good prices if they dont have it go north on Pontiac trail to Martins hardware
Always friendly and always convenient. They have pretty much anything.
Got what I needed at a reasonable price. And there is always someone there to help select the right model for the job at hand.
Friendly little place
Clean and well stocked. not a typical old school hardware store though.
I go there all the time for home improvement needs very convenient
A little pricey but they should have what you need.
Have everything I need . Helpful staff.
Great local hardware store theyve got a good selection. Also they sell gifts and local products as well.
Very well layed out. Very helpful staff
Staff member Cindy was extremely helpful
Great service, know knowledgeable employees, wide variety of product.
Great!!! Always friendly, always helpful and always have just what I am looking for!
Went in for a simple project and walked out unhappy and empty handed. Would not recommend
Very helpful and knowledgeable staff.
Best helpful hardware in South Lyon! Love this place.
Friendly and helpful staff.
Never had any issues with. Usually have what Im looking for. Friendly staff.
Always helpful and quality salespeople
Always has what I need
Friendly,helpful good selection
The go to hardware store
A very helpful and friendly staff
The store is always clean very well-lit in the employees are very polite but the pricing is out of sight like over priced.
Had the stuff I was looking for.
Good local store
Had what I needed.
Fast easy online purchase
Always in the neighborhood
Cheerful helpful staff.
Great manager who is very informative
A little expensive for most items
Very helpful people.
Very helpful
Way too OVERPRICED compared to the other 2 hardware stores in the area.
Friendly helpful staff
Nice local hardware store
Very helpful employees.
Good hardware store
Didnt have the brass coupling.
Had what I needed!
Great service
Membership perks
Great service
Good people
Over priced.
My go to place.....
GREAT!!
Large selection