Ace hardware is a large store. They have most everything your looking for, and prices aren’t bad. Every time I go, theirs really not much of a crowd either, so I’m in and out, which is good. The sales are good, I try to take advantage of them, and most things are quality grade. Staff and checkers are all really helpful and nice. So all in all, this store is A-OK!!
As a larger example of ACE Hardware stores in the area, it has more of everything.– I found it refreshing to be able to buy the exact quantity of exactly what I needed instead of necessarily over-buying as with Home Depots packs & bundles.* example: one Home Depot drain hair-catcher included bolt hardware with incompatible thread size -- it did Not even match the standard drain/lever combo also sold at Home Depot!– To create my own threads?Home Depot: sells only 2 options: 1 Die Tap-and-Die Kit (that did Not include needed thread sizes) or a smaller sub-1-inch Die Tap-and-Die KitACE: each full sized 1 Die are available individually, my purchase precisely matched my threading needs -- I wasnt forced to buy the full Tap-and-Die Kit
Very good hardware store. My 1st choice over any other. Friendly staff and great selection of quality products. Cant go wrong here.
I must say Im a new customer to Ace Hardware and I love this store. The people there are so kind and helpful. Today I went there with my dad and we were met by Gary to assist us for what we were looking for. He was awesome and very helpful. Gary has great customer service and made sure he led us the whole time until we found everything we needed. He even went out of his way to get us a shopping cart. It was an amazing experience once again at this Ace location. Much Gratitude Gary!!!
Do yourself a favor and stay FAR away from these ace hardware locks. I picked this up because they were out of long shackle master locks.Went over to the key area and asked if they could make keys for a new lock and got a yes. Key guy started making 5 keys with a master lock head shaped key because they were out of the correct key. Come to find out he decided he would modify the head to work which wasnt acceptable to me. If youre going to sell a lock, sell the correct key.3 different places to make keys later, I truly regret having even bought this lock. Ive spent more time, gas, and money on keys that dont work I literally could have purchased two more expensive master locks (had they been in stock at ace or purchased elsewhere).Thanks ace, you werent the helpful place this time.
The employees are really courteous, and helpful. Prices are fair and reasonable. They have an awesome selection of gardening tools.
My theory on hardware stores is; when a new franchise store,.like this one, opens - they are required to fully stock the store with the required inventory. So, this store has everything, and I do mean everything, in stock. For now at least. I like it.
Great deal on red trash containers. Clean, well stocked aisles. Nice, clean restrooms.
Disappointed, first time since ACE took over .its pretty much how orchard left it. Went there looking for drainage supplies but they only had bits and pieces nothing really to work with .
An awesome place. Clean, friendly, staffs always available with no wait or search. If you’ve been to Home Depot you know what I’m talking about. The prices are minute higher than Home D but the service make up for the difference.
I ordered the OFF repellent online and do self pick up at this location. Plenty of parking and fast pickup process. Also I got a great deal on the price.
Clean, fairly well stocked though one would think a large operation like this would have pole saws and extensions. They do carry pruner/saw combos - nothing a pro would use.Still, better than Home Depot and closer than Lowes.
Everyone is so helpful..just ask...love the convenience of a neighborhood hardware store!
Excellent customer service. Everything you need to build or remodel your home unlimited supplies.
All my dogs and all my goats have (or have had) Ace Hardware of South Pasadena tags. I love them because they are sturdy and they lay on the collar rather than dangle. They are easy to read and i feel sure if one of my animals were to get lost, it would be easy for the finder to contact me. I also got great service when I needed a question answered.Don is pretty awesome for such a busy guy.
Love this store. Some of the bigger ticket items are a bit pricey. But the customer service and selection are great as well as the overall vibe is just great!
Best tag I have ever bought. Sturdy. Hangs on tight. Text is etched in deep. Lots of room to add all of my dogs info and her rabies number. Also, my dog doesnt try to eat it like the rest of her tags.
Great service, staff, selection, and prices. Staff have always been kind and professional. Huge selection of wonderful plants and products. My tomatoes from their nursery last year produced enough from 2 plants to feed myself, the neighborhood, and made canned tomatoes twice.
When the store first opened I was impressed with the selection of first rate tools, barbecue equipment and hardware. I stopped by to pick up tomato cages and some other things that I needed. When I asked about the cages two employees told me that the cages I wanted had not been checked in yet so they could not sell them to me. I told them you are telling me I should go to Home Depot they said something like, If thats what you want to do.I went to the service desk I asked the guy working at the desk about the cages and the prices, he wouldnt listen to my questions. He had the wrong cages brought to the front for me.I went to Home Depot and bought all that I needed without the snarky attitude and at a lower cost.
Good, nd close to our place. Not alot of people to help u tho. But still like this place!
Hands down the best dog tags ever at any price. The engraving does not fade or rub off and they do not rust. I have used the tags attached with an S hook, the split flat tags for nylon collars and the tags you rivet to your dogs collar. I have not lost any tags (or dogs for that matter). I highly recommend these tags to family and friends.
I love this local hardware store, not too big, its like stepping back in time and getting that personal service! Wonderful helpful staff.
Great store but some employees seem lost 😕
Outstanding the selection was out of this world they had absolutely everything I needed and more.!
Key CuttingWebsite said they could cut keys for my 2011 Honda Odyssey. I went to the store and the person working the key counter said they could not cut keys for my car.I recommend calling to double check what you need.
Terrible customer service try homedepot or lows never carry anything instock employees are very rude
The Best Ace Hardware they go beyondCustomer Service. They replace my security Key. And went out to the parking lot to make sure it workAmazing. Dealership wanted $300.00Dollars. I paid $5 dollars ace hardware.
This is the second time I have ordered ID Tags from Ace Hardware of South Pasadena and have been completely satisfied. They last as long as your dog does without wearing away. I have had other tags that after a while you couldn’t read them because of them wearing off. I have recommended these tags to other family members.
I have used Ace Hardware of South Pasadena Tags several times over the years. They have a quality product that lasts. I have only had to replace the tags when I moved or gotten a new dog. You get a great durable tag at a reasonable price.
This Ace Hardware is larger than most Ive seen. It is in the old Orchard Hardware building. Because of the large size of this store, they have the room for for more stock and a very good selection. Definitely will be my go to hardware store from now on.
Nice store, great prices and very friendly staff
No more Home Depot after going here. Better than OSH was when OSH was in this location. Amazing selection, friendly help, easy parking and good prices, especially on sale items.
This is the largest ACE Store where i have shopped. Its good & very much appreciated that I can handle individual pieces of Hardware rather than Everything being plastic-packaged (a la Home Depot)The employees are helpful and easy to find - - another Contrast with Hm-Dpt.
Nice service, I bought custom color paint Benjamin Moore!!!
No one picks up the phone. Called at 2:15pm on a Thursday. A multi-million dollar company that cant pick up the phone. Wow. Really unacceptable and frustrating.
Friendly staff and it’s never crowded. huuuge selection of grills! love ACE.
Large store to replace the osh that was here before. nice selection of materials and tools for all kinds of projects. ended up here looking for some sandpaper and masks and the staff were all friendly and helpful. staff was nice and helpful with my toddler in tow. they had popcorn out as well and the rewards program was easy to sign up. could be here for hours exploring with easy parking
Very friendly staff. Great customer service.
Tags are great - really like how securely they fit to the collar. Shipping was fast and I feel much better having these tags on each dog’s collar.
This is a must go to place for hardware and also Halloween supplies or Christmas supplies whatever is in season
Luv A C E If they dont have what youre looking for nobody does.Tremendous selections of everything with competitive prices. Great nursery too!
Had keys made. Service was swift and polite.
Very friendly service. Have a question you can ask them. There are usually 2 or 3 employees on the floor and walking by throughout the aisles. Here you can go get tools, items for gardens, there is dog and cat food here. A variety of outdoor seating and sheds.
Yaya was super helpful today with helping me with a fan. Was in the middle of contemplating shopping around, just before I almost left she informed me of a return item that I was interested in. I was so excited its too hot and I couldnt deal with one more night if heat. She also signed me up for your rewards program and gave me a 25% coupon. I just wanted to reach out to yall and say thank you for having such a great person on staff. I really appreciate her help
Good quality tags! Fast shipping too. My go to place for pet tags.
Ace had what I needed. No need to order online and then wait.
Its smaller than Lowes and Home Depot, but youll find mostly everything you need for small house and garden projects. Everyone here is friendly too.
Great place for everything you need for your house,apt,and condo..plus friendly service!!!
Limited but nice mulch selection.
Best place for BBQ supplies and rubs/sauces in my area!
Nice, clean restrooms.
Peng in the glass cutting department was awesome. I needed a piece of glass cut for a 100 year old home and it needed to be exact. Peng nailed it.
Sergio at 452 Fair Oaks helped me greatly. He was patient and willing to solve the problem. Kudos to Sergio and Ace.
Wow, one of the biggest and best non-big box hardware stores I’ve ever been to. My new go-to. Excellent fastener section! Great for Xmas shopping.
Love these tags! Third one I’ve bought. Owner who makes them is Uber responsive too.
The food is pretty darn good and worth the visit. Just don’t expect anything fancy here because this is a true southern café in a really old building with very friendly, laid back waitresses that look to have been working there for the last 50 years. Ate here twice - breakfast on the 17th and Lunch on the 18th - Happy both times.
Organized store, friendly and helpful staff. Great honey, scented wax melts and lotion products. Sharpening tool service is great.
The price was quite reasonable as well. The tags seem to be of good quality, although I cant yet comment as to how well they hold up, since I have only had them on my dogs collars for a short while so far.
This Ace Hardware Store is situated at one of the worst locations. Extremely difficult to be parked your vehicle. Interior is crowded w/disarray items. It reminded me of some corner hardware stores in Brooklyn. I usually am enjoy stopping by Ace Hardware but boy not this one. WOW! BAD!
The staff at this Ace Hardware are amazing, truly top-notch and super helpful and so friendly!
They have a great selection of firewood, which is why I go there. I like that I find items that I wont find at other hardware stores. For example, they have a wider selection of organic plant food.
Excellent selection, well organized store, friendly paint dept personnel.
Beautiful clean store. Great prices many options
Its the biggest Ace Ive been to and has a good selection of product to choose from, given the fact that theres not a Home Depot close enough to where I was working at the time.
Very, very disappointing experience with Ace Hardware. Driving 30 min one way just to find out that thier website had misleading information about some item in stock, when, per accociate, they never ever had it...
I found everything I was looking for, at good prices.
I’ve been dealing with Ace Hardware of South Pasadena for years and always have had a great experience. Not only that, the quality is always top-notch.
Really nice store, and the largest Ace Hardware Ive ever seen.
Best hardware store on the planet along with the best customer service.
Ace Hardware of South Pasadena are high quality and really last. I bought new ones when we moved.
Best in-store music playlist of any store I have been in! Go to place for all my supplies too...
Ace hardware, is a well operated company, where its located in very popular shopping area. I like shop there, its my kind of place if you into gardening.
Great store for many household items. The employees are friendly also
Been here a few times. Never had any issues.
Nothing open in Altadena. Thank you ACE
I really liked this hardware because the staff is very friendly and helpful and because they have a very large variety of tools, hand soaps and trash canss for the garden among other things. The only down side is that they dont have enough indoor trash cans and they dont have a very large assortment of rodenticides to choose from. But I guess no business is completely perfect. They can only do so much for their customers. At least they do their utmost to help you find whatever you need if you cannot find it yourself and that is what counts. For example, the lady who was at the register charging all the customers brought my mom and me a metal container with a handle and a lid to store our puppys food and she sent one of the guys who works here to help us find the rodenticides and the trash cans. I highly recommend this chain of stores and I sincerely hope that they remain in business for many years to come because they are so friendly and helpful and because they sell all their items at very reasonable prices. God bless you all and keep up the great work.
Great place to find B&B Charcoal.
This place is the best 👌 ... I have a home depot not far away from my residence ... but I rather drive 4 miles and go to ace hardware than dealing with home depot ... its a big difference / deal to me ... ace has a good customer service and the staff are very friendly 👌 ... I rather pay more for the item that I purchase ...
First time there, helpful staff huge store.
Ace Hardware is a great place to shop.the light spectrum of every kind of product you would want to do Home improvement project
This is the largest ACE I have ever been in. They have friendly staff and tons of selection of the every home necessities. I went to look at tools which they also have a large selection so you can see and hold them prior to buying them.
Your prices are excessive and the parts I looked for were out of stock. A waste of my time
Really good store and workers make everything possible to help you. Thanks.
Sometimes I go the other ace on valley since its a bit closer, but this one is the bigger one that includes a nursery. Been here a few times, employees are helpful, prices are decent, and I usually find what I need. Overall, good place to find your hardware or gardening needs
Needed a belt for my stump grinder had it in stock. Got it sent out next day air great customer service
New dog in the family, and another tag bought! Another move, and another tag bought! Needless to say, we love these tags!
Personal service. You can find someone to help you and they actually know what they are talking about. Selection is not as big as the big stores, but Ill take good customer service and a clean safe store any day.
Very nice, professional and fast. I highly of recommend this store.
First time here and loved it. Associates very helpful and present. I live close to home depot but can never find associates to help. I will drive the 13 miles instead of 2 to get this kind of service.
They have inventory that the home depot doesnt have.
The patio cover that is displayed as you walk in the door is out of stock and they already have 12 waiting on back order
Nice addition to this area. Its a large hardware store.
Prices are way out of line
Great hardware store! Has everything !! Big, not busy great service
Large store with a good collection of items.