I didnt get my coupons

I decided to check out The Paper Store today while shopping at the Maine Mall with my girlfriend. I recently had a birthday and was in search of some thank you cards. Upon entering the store I was pleasantly surprised with the wide selection of cards, gifts, toys etc. I had never visited the store before and was excited to see so many items. I walked back toward the card selection and, after searching for a few minutes, asked an employee for help finding thanks you notes sold in packages rather than individually. After being led to the selection, I took my time picking out two boxes of cards I found suitable. As I rounded the corner of the stand, I noticed various journals with prompts and stopped to look closer. In doing this, I tucked the two boxes of thank you notes I was planning to buy under my arm while holding my wallet in my left hand and the journal I was looking at in my right. Almost immediately a male employee who had not spoken to me at all during my visit startled me from behind asking if I was finding everything okay. I turned around quickly and stated that I was finding everything I needed quite fine, including the two boxes of cards under my arm. I had already been greeted by a different employee when I entered and subsequently interacted with another in my search for the thank you notes. This left me slightly puzzled as to why he had sought me out, considering there were multiple other customers in the store pursuing the selection. I felt as though I had been singled out. I assumed he was just being friendly and went back to looking at the journal, when he then asked me if he could hold my cards at the register. The only time I have ever been asked if an employee at an establishment could hold my items at the register was when I have been clothing shopping and my hands appeared overly full. Never have I had this occur at a small retail shop. I was shocked and offended. I was certainly not the only customer in the store, why was I approached and asked if the items I was clearly intending on purchasing be held at the register? I immediately felt as though he was suspicious of me. I handed him the items and found my girlfriend in another aisle and discussed what had occurred. We decided it was best to give our business to Papyrus and exited the store. I was never intending to steal $9.99 thank you notes. I work in customer service and am not a thief of any kind. This incident made me incredibly uncomfortable and I will not be returning in the foreseeable future.

Lots of fun quirky items,great place for funny gifts.

The selection here is beautiful, however, I did not purchase anything as when my husband and I entered the store an older female salesperson gave us an unfriendly look and stared at us the entire time we were in there. We were made to feel as if she suspected us of possibly shoplifting. I have never been treated like that before anywhere and was extremely uncomfortable. Needless to say, we took our money and business elsewhere.

They alawys have cards for any occasion.

They have a little bit of everything and don’t gouge you on prices for a mall store. Manager Staci I believe was very helpful. I am a guy and don’t mind going in there

WOW IS ALL I CAN SAY!! It is very similar to an Hallmark store with a few extras pertaining to location interests etc. Would definitely recommend stopping in if ever possible!! 💓

Went in to look at the ornaments, and the chocolate. This is the only place Ive found chocolate covered potatoe chips around maine so far. Definitely a pregnancy craving of mine!

All sorts of knick knacks and gift ideas. Love window shopping and browsing. Friendly people, knowledgeable staff.

If you are like me and you like the Loki braclets, they sell all kinds of them there. Its a cool gift shop that sells all the small things you cant normally find at your Local gift shops.

Helpful staff there. Go out of their way. I was in panic attack for a fathers day gift and the gal helped me find a great one! Great store! ;)

I always buy my mom Vera Bradley purses and have boughton my kids quite a few things from here as well. I went back yesterday to buy a wallet with an owl pattern they had before and around Christmas tile, but they didnt have it anymore. Was pretty disappointed. But I love this store!

Favorite store

Really pricey, the workers kind of follow you around the shop, but there is some pretty cool stuff to be found

I like the products and the wide array of things you can buy here. The staff was a little two-faced imo. The woman helping me showed me to what I was looking for, but then left to, as she said, Check on these kids. I dont trust them. They were about my age, and werent looking suspicious.

Huge collection of collectables for fun gifts. Not badly priced. A little tight for space so maybe not so great if you have going kids, especially a pushchair.

Nice staff.. cool stuff

Helpful and friendly employees and so much to pick from love it there

Got some good bargains to save for gifts in the clearance section. Staff was very friendly.

Beautiful gifts can be bought there.

The employees are so sweet, o always look forward to see my 2 Ashleys

Love the jewelry here. Staff is friendly and dont forget Free Greeting Card Fridays!

Love to get my Alex and ani bracelets here!

The best service and always a happy to service you type of place

I like to buy life is good shirts there

Interesting selection of products, but a little pricey. Friendly associates!

Great bracelets loved Alex and Ani

Always find something neat.

Cramped, but lots of awesome stuff.

Very helpful workers

Good girl store!

Nice store

Excellent service

Love the Paper Store