user
Life Storage - South Portland
50 Gorham Rd, South Portland, ME 04106, United States
Appearance
Life Storage - South Portland
Comments
Ca
Review №1

Super quick and easy to secure and access the space. The staff is really helpful and very kind. Stephanie was very sweet to our dog when we first dropped our things and when I returned a few weeks later she remembered him. I didn’t expect such a personal service at a storage unit and am pleasantly surprised. It makes a nice difference. Thanks!

Lo
Review №2

Great folk safe storage. Highly recommend. See Stephanie Thibedeau. She’s the best.

Ed
Review №3

Stephanie was INCREDIBLY helpful on getting me situated with a storage unit. Couldn’t be happier. Shout out to Malaysia for getting me in touch with the store as well!

Ka
Review №4

Raquel was a dream to work with! She answered all my questions, was endlessly patient and made our pre-move experience great. This facility is clean, well lit and I feel very comfortable storing my things here. Highly recommend!

Ca
Review №5

Great experience at the South Portland location Life Storage! Stephanie was very helpful and friendly. She took the time to talk about what I would need and made sure I had full access to my storage. The facility looked clean and well kept. I would recommend going to this location.

Kr
Review №6

When I visited Life Storage, I was helped by Cynthia on Riverside Street and Raquel on Gorham Rd. Both of them went out of their way to be helpful. Their cheerfulness and delight in their work made my day!

Sh
Review №7

Stephanie and Raquel were very helpful.They walked me through the process and guided me to finding the correct storage size. They provided excellent service and went above and beyond the call of duty.

An
Review №8

From start to finish, my experience with the Dawn & Stephanie Dream Team has been amazing. The entire process was smooth, efficient & stress free. The space was clean, and has been so easy to access whenever I need to. I feel very comfortable storing an important part of my life with Dawn & Stephanie! I had SUCH a wonderful experience renting with Dawn & Stephanie, that I rented a 2nd unit! :) I highly recommend this well-qualified, and professional team.

Li
Review №9

Needed a safe, secure place to store my 97-year-old moms possessions while she transitioned from Assisted Living to rehab and thence to a yet-to-be-determined nursing facility. Stephanie assured me that she would oversee the move-in if I couldnt be there, which turned out to be the case. Life Storage has a very user-friendly system. All I have to do now is swing by the office and pick up my key.

Da
Review №10

My husband and I recently relocated from Boston. We were extremely nervous about where our valuable items would be kept. I was pleasantly surprised to see Life Storage right around the corner from our new digs! From the moment I met Stephanie, at my first interaction, I knew that We would be well taken care of. Our things remain there and we couldn’t be happier. I’m giving this facility 5 stars. I don’t typically rate my experiences with Companies but we felt that a review would help worried people like us!!! Thank-you Life Storage!

De
Review №11

Stephanie was so helpful and very pleasant to work with. She took the time to work with me and was so friendly. You are very lucky to have such a dedicated employee.

Be
Review №12

This place is perfect all the way around!! We needed a quick storage space and the day I called I was given a storage space without any hassle!! The staff were friendly and helpful, the process for bringing personal items to the space was efficient, two great elevators, the building is safe and bright with excellent lighting that automatically turns on and off by sensor so youre never in the dark!! I was able to cancel the space with one email and everything was taken care of. The storage is clean, quiet, and safe..oh and dry and fabulous temperature control. What more could I ask?? Great storage and super location!! Private and safe.

Ti
Review №13

New facility, very clean, nice facility. Staff is very friendly and also a great location. I’d recommend in a second!

Da
Review №14

Really sweet folks who take care of customers in a clean, efficient space. Highly recommended except this facility is expensive...

Jo
Review №15

No longer needed large unit. Moved things to a smaller one. Stephanie, as usual, was most cheerful and helpful.

Ri
Review №16

Life Storage has been the best storage facility that I have ever delt with. Its employees are helpful...courtious....and informative.I will continue to make use of their business.Thank you Rick

Ma
Review №17

So easy to secure a storage unit, discuss size requirements and pay - all either on line or on the phone. I needed to move up our move in date and that was easily accommodated.

Ce
Review №18

I had originally thought I was all set up in October but apparently not as I was not given certain info and my original setup was incomplete. Due to illness I did not try to access my storage until until 11/23. The young lady that I met at the front desk (Stephanie) was incredible--she friendly, professional and incredibly helpful in getting things straightened out for me as this was the first time I have ever used a storage unit anywhere. Stephanie turned what could have been a very frustrating first experience into a very positive experience. In Stephanie Life Storage has a very valuable employee and a wonderful face for Life Storage.

Al
Review №19

Ive only just started storing stuff here, but Stephanie has been wonderful to work with - very responsive and helpful. The process for getting into my unit was easy and there was even a little welcome bag left for me with information. Not cheap, but climate controlled in Maine seems worth it.UPDATE: My account wasnt set up to autopay (I always set it to autopay but Im not sure what happened here). However, I did not receive any reminders about payment - apparently they send reminders to pay via text and send reminders via email only AFTER youve incurred a late fee. The system had listed my cell phone as a home phone number (apparently thats the default setting, which was done on the back end) so I never received the text messages - just the email messages telling me I was late on payment. So now Ive been hit with a $68 late fee. Not cool, and a huge bummer after a great experience with customer service. Suggestion: if you send late payment notices by email, maybe also send payment upcoming notices via email, too (unless youre just looking to collect those late fees).

Ro
Review №20

The staff at Life Storage are amazing. Not only is the place clean, they have moving equipment to assist in your move and an elevator for second floor access. The manager Stephanie was incredible she really assisted me with everything. Very responsive, caring, and friendly.

Ra
Review №21

At life storage in South Portland- (Gorham rd)they provided excellent service and were very helpful to get us set up with a storage unit on short notice. We recommend that you use their facilities and services to get your personal belongings safely and efficiently stored away.

Da
Review №22

Life storage is great. People are professional, super helpful and just down right great. The place is neat, modern and under the storage conditions a happy place to go. Makes storage easy. Am glad that we store there. Thanks new friends.

Qu
Review №23

Professional, a live person at location office during day is awesome, easy to get in and out. From Ct, to Co, to Ma, to Co again, an now to Maine, best storage facility we have ever rented from in 4 states.

G
Review №24

Store manager Stephanie is the best. It’s a big facility and she’s on top of everything. There’s units to meet everyone’s needs or multiple needs. Clean, safe, easy to get to.

Ca
Review №25

Ease of rental process today is worth 5 stars as well as the courteousness and helpfulness of the employees who assisted me. Thank you!

Ja
Review №26

We recently moved from Illinois to Maine and needed some quick storage upon realizing the home we rented sight unseen wouldnt accommodate some of our furniture. Web unit selection and sign up was a breeze. On arrival at the facility, I was having trouble keying in the PIN code at the gate (bright sunlight and Im old!) and a manager immediately came out to help. Once she learned I was a new client, she showed me to my rental space and gave me an overview of the facility. Great facility and great service.

Je
Review №27

The building is clean and well maintained. The staff is frienldy. Willing to work with you during these tough times covid has brought upon us.

De
Review №28

The office manager, Stephanie is awesome. She salvaged my disasterous moving experience with her wonderful and professional service. Go to Life Storage. I will refer them to everyone.

Ri
Review №29

This has been a great experience. Easy to gain entrance but very secure.I should have done this long before now. The people that manage thisfacility have been great in making sure I feel comfortable and secure.

C
Review №30

Stephanie was exceptional! Greeting was professional yet friendly and easy going.Very knowledgeable of the property and location of units.Sign up was easy and straight forward, arrived slightly after 4 and was moved in by 5:15, on Friday of Labor Day weekend no less.On the pricey side compared to others but close to airport, very secure and climate controlled.CB

De
Review №31

Stephanie was very helpful, friendly and informative. She covered everything in my visit to the office, as well as showed me around the facility to make sure I understand access and offerings that come with the rental of the unit. This is the second time I have rented with Life Storage and both experiences have been great.

Tr
Review №32

This place is really great, clean and air conditioned. They are very kind and clean, and take all the best precautions during quarantine.

Me
Review №33

This facility is Top Notch! Very clean! On camera, so I feel very safe with my items being here. Also, coming into the property. The office staff is WONDERFUL!!! I couldnt possibly think of ANY way they could improve! Will always do business with Life Storage if given a choice.

Bi
Review №34

Nicole answered all our questions and made everything super easy. The facility is clean, safe, and easy to manage.

St
Review №35

Everything I did I did online and it was the simplest, most basic process to rent. I rented a few days earlier then I moved on, but no problems and when I arrived someone was waiting to check me in and direct me safely!

Ma
Review №36

The best storage place, ever. I had some things stored here for years. I have used other storage facilities over the years too. These guys are, hands down, the best. The place is well managed, clean and payment schedules & fees are easily monitored/viewed and payable.

Ma
Review №37

I visited the this location and met Christina who was kind, courteous, professional and knowledgeable about the storage products offered. She gave me the tour and help me get into the appropriately sized unit with the access that I desired. I am really happy with the products and service that this location has to offer. Great job delivering great customer service.

Wi
Review №38

Great facility, awesome staff, couldnt be happier. Thank you. Update- After more than two years I have found I no longer the storage space but didnt want to leave with out mentioning again how great this place was. As an artist, it meant everything to have a secure, clean, dry and climate controlled place to keep my works. It allowed me to take my time to move into my new place. Thanks again Life Storage - South Portland.

Na
Review №39

Havent even moved our stuff in yet, but this place is excellent! We are moving up to Portland from Philly with a ton of stuff and needed some specific storage requirements met and Stephanie could not have been more kind and helpful. She worked with me to solve both scheduling and unit size concerns and was extremely friendly throughout the whole process. Finding temp-controlled storage in summer this far in advance was proving a real headache, and was causing lots of frustration and anxiety; Stephanie solved everything in one phone call.

Ru
Review №40

Life Storage in South Portland is really easy for someone in need of storage. It is the cleanest facility I have seen and Stephanie is extremely helpful in getting you set up and on your way.

Jo
Review №41

This is one of the best storage facilities on the planet. The staff is really exceptional and the building spotless. Cant say enough about it!

Sa
Review №42

Absolutely a great place. I love the climate control as I was moving in and out of apartments on what felt like the hottest days of summer! Staff was great and everything was super clean. My only issue was a homeless lady living out of her locker. She would put all her stuff out in the hallway so you couldnt get by and was very rude and unpleasant when you asked to get by. For paying such a premium I wish I didnt have to deal with that.

Ad
Review №43

I rented here for a year and it was completely hassle-free. Stephanie was a pleasure to work with, always friendly, and very accommodating! Any time I was there the facility was clean and I always felt my belongings were secure. Highly recommend this location!

Ch
Review №44

Stephanie T. (manager) was awesome! I was in desperate need of good quality moving supplies, boxes and such, and she helped me pick out the exact stuff I would need! She was very pleasant, knowledgeable, and helpful for all my needs! If I ever have the need for storage or moving supplies again, I will definitely be going back Life Storage!!

Mo
Review №45

Stephanie is awesome. She is super helpful and everything. The units are super secure and cameras are all on. Super professional!

El
Review №46

This place is great! The manager Stephanie is super helpful, I dont live in the area and she always notified me about deliveries i had sent there. The facility is super clean and well lit. All in all I am very happy with my experience here.

El
Review №47

This is a quality facility with great security features and very professional, helpful staff. You can’t ask for better customer service. Ask for Ms Stephanie! She is so knowledgeable about storage! Highly recommend!!!

Ke
Review №48

I am as happy as a man can be with a storage facility. These folks are wonderful. They accept packages and arrange to put it straight in the storage unit and have been super helpful for everything else. Highly recommended.

St
Review №49

Stephanie and her staff are extremely professional, friendly and competent. The facility is clean and spacious. Of the many storage facilities Ive utilized around New England in the past couple of decades, this one offered by far the best experience by any measure. Well done!

Gr
Review №50

Very clean and great service. So many options available and absolute wonderful customer service. You made this very simple, thank you.

Jo
Review №51

Easy on-boarding process! Christina has been extremely helpful as we transition into our new place in March. Highly recommended!

Ji
Review №52

Stephanie was awesome! She was very friendly and made the process very easy. We even got a free month! Carts free to use right at the door made moving my stuff in a breeze. Highly recommended.

Ja
Review №53

Weve rented units at Life Storage in South Portland, Maine, twice. Stephanie and Jack both were welcoming, well-informed and exceptionally helpful. We recommend entrusting your belongings to the clean, bright, well-maintained storage areas of this facility.

Lo
Review №54

Stephanie Thibodeau is a very nice person and very informative! I would recommend life storage in South Portland to anyone I know needing a climate control space!! 👍

Je
Review №55

Easy access! Items are kept safe and protected from heat, cold, humidity, etc. Christina is very friendly and helpful. They will call and let you know about any concerns they have with your space and address any concerns you have!

sh
Review №56

Very helpful. The facility is very clean.

Tr
Review №57

This place was great for my temporary storage needs. The staff was great and the place was clean and professional! Will definitely come back!

Pr
Review №58

They were absolutely the most helpful & understanding people I’ve ever had the pleasure of meeting. They did everything in their power to help me through the situations I was in and really went the extra mile to give me the assistance I needed.

Ja
Review №59

Christina was incredibly helpful and professional. She was very informative and spoke positively about the space in such a way that didn’t feel like a sales pitch. Even though it was the first stop on shopping for storage spaces, I knew I was going to go with Life Storage.

An
Review №60

I lost the key to my storage locker and I was feeling really stressed out about it. We were on a time schedule and I thought we mighht have to wait for a locksmith. The woman working there cheerfully cut the lock off in a pretty dramatic shower of sparks in under 5 minutes. Thanks so much!

Er
Review №61

Great experience with Life Storage all around! Stephanie was amazing and really helped me to sort out everything I needed!!! Great!!

Mi
Review №62

Stephanie and her staff were amazing! Units are clean. Top notch facility! Thank you!

Je
Review №63

So happy with the quality of service from this facility....staff is helpful friendly and always goes the extra mile to make sure I am happy.Also it should be noted the place is always clean

LJ
Review №64

Great clean storage unit. Easy access!

ha
Review №65

Nichole was not only a pleasure but extremely helpful and informative in terms of space selection, details and local moving companies.

Be
Review №66

Clean and very professional! Easy to setup a space, easier to vacate. Get the first floor climate controlled space as its well worth it! Staff is amazing and courteous too!

Jo
Review №67

Clean and accessible. Seems safe so far too.

Ka
Review №68

I have been using this facility since 5/17, it is always clean and the staff are always ready to help. Really great service!!

Je
Review №69

Jack, Christina, and Stephanie have gone above and beyond customer expectations at this facility.Superior customer service along with the cleanest facility that I have ever encountered and peace of mind!Thank you, again!

Em
Review №70

Christina was very helpful in getting us in quickly. She was very friendly and made the experience as enjoyable as moving can be!

M
Review №71

Very Clean Very Respectful. Love that I dont have to stress about my stuff Christina, Stephanie they Both Help and are very knowledgeable Thank you Ladies Keep it up !!!!!

Fr
Review №72

Everything was great. Easy coming in and easy going out! Nice staff on the office. Thanks to Stephanie, Christina and Jack!

Co
Review №73

I had a very good experience working with your office worker, Shanna-Kay Wright. She was extremely nice and very helpful. I found the units to be clean and well taken care of and any worries that I had about my belongings being safe were gone.

Le
Review №74

Great experience... professional, friendly and very helpful. The assistant manager, Christina is wonderful!

Sa
Review №75

Stephanie was absolutely amazing! She gave me all of the information of this place. I would recommend this Lifestorage.

Sc
Review №76

Great place to store your goods. Great Staff that is very helpful!

jo
Review №77

The staff here are absolutely fantastic and very helpful. I strongly recommend this facility to anyone look for a top notch place for any of your storage needs !!!

Ma
Review №78

Great business! Very professional and super friendly! Can’t wait to use them!

An
Review №79

Clean storage units security is excellent and friendly staff. I would highly recommended using them for anyone

Ir
Review №80

I was in a jam trying to find storage in a hurry. Stephanie was a great help. She showed me a couple of different units and prices. I am a disabled veteran and she helped me find just the right one. Koodoes to her . She ia a wonderful representative of your companys customer service. And I am a long standing customer of Life Storage.

Ro
Review №81

Jamie was great and super helpful! And wonderful with my daughter! Thanks so much!

Ra
Review №82

Everyone is very friendly, the facilities are clean and very nice! The staff are also very friendly and helpful. Definitely recommend!!

Sa
Review №83

Great service. Great location. Easy to access. Reasonably priced.

Su
Review №84

Very professional and friendly staff. Clean facility. Easy access. Keep up the good work Stephanie!

Na
Review №85

Clean facility, very helpful and nice staff.

Li
Review №86

Pricey but super clean, safe spot to store your stuff

Al
Review №87

Clean facility and climate controlled . Very secure would recommend!

Mi
Review №88

The personel at Life Storage were awesome, in my interaction with them. I felt my belongings were in a safe and secure enviroment. I would reccomend this storage facility to anyone. Especially Stephanie and Liz, Kudos to them.

Kr
Review №89

Nice people, called when my unit wasnt locked right. Mostly good experience but there no grace period for late fees applied and they only pro- rate when you sign up. If you sign up mid month they charge till the end (pro-rated) but if you leave mid month you have to pay for the whole thing they wont pro rate so you only pay for part of the month. Not happy about that.

Ja
Review №90

Christina is awesome! So helpful and nice. Terrific customer service!

Na
Review №91

When you think of storage, you dont think of exceptional or amazing, this place is all of that.I wanted to leave a review earlier but i couldnt remember the staffs name, luckily Stephanie sent me a personalized (not a copy and paste) email not only welcoming me to the facility, but also to the state of Maine.Stephanie helped me with a major issue (my own fault) immediately and did it with EXCEPTIONAL customer service.Ill say this, if you need a storage facility, then you need Stephanie and Life Storage. And if you need a moving company, then you also need Liberty Bell Moving company 👌Thanks alot Steph 🍻

Ka
Review №92

Bobs Storage provided a safe, well lit, clean, dry, unit for our furniture for several months. The staff was friendly and helpful, access to the building was easy, carts were available for use and altogether made the move more pleasant.

Ro
Review №93

The people are very professional and they help in finding the best solution. Thank you very much for your help.

Ci
Review №94

Very nice customer service,very helpful and informative

Ca
Review №95

Very clean and customer service is excellent.

Ma
Review №96

Very clean facility, friendly staff, and easy access to all storage units. I would definitely recommend this location as well, as it is very conveniently located near I-295.

An
Review №97

We use Bobs for all our businesses needs and storage. Shanna is awesome and always greets you with a smile. She is by far my favorite all time Jamaican!

Su
Review №98

Great service and people here! This is my second time using and i feel safe to store my stuffs here :) and very covenient location!

Da
Review №99

Shanna was very helpful and friendly. She answered all my questions and was very knowledgeable

Mo
Review №100

Shanna at the front desk was very helpful and knowledgeable. She made my experience very easy.

Information
12 Photos
100 Comments
4.9 Rating
  • Address:50 Gorham Rd, South Portland, ME 04106, United States
  • Site:https://lifestorage.com/storage-units/maine/portland/04106/451-in-south-portland/?utm_source=google&utm_medium=maps&utm_campaign=GMB-ME-451&utm_content=website-link&howheard=IGB
  • Phone:+1 207-774-1010
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
Similar organizations