I contacted several places and needed the job done quickly. Magic Carpet had the best price and could do the job quickly. I had Bayne here at the house and he did an outstanding job. We had some old stains in the carpet and did not think they would come out. The carpet looks new after he did the cleaning. They are a great value and do an outstanding job.
I inherited a 12x15 foot hand tied rug that needed some serious TLC. They showed up on time to pick up and drop off my rug, were super easy to contact via phone and did a great job cleaning it. Would definitely recommend again!
Excellent service, would recommend them to anyone any time
Magic Carpet have saved me countless times! They come within a couple of hours and have been able to remove red wine, dog vomit, spilled cocktails etc from my carpets. They also do a beautiful job on our sodas for annual cleaning and stains from food. . They can scotch guard the fabric to protect it too. Highly recommended!
Wow, what a great job. We have a large wall-to-wall carpet and after years of use didnt have great expectations but thought cleaning it would be worth a try. So glad we did! It looks fantastic and the service was first rate. COVID precautions were carefully followed, they arrived on time, explained everything, and really cared about the result. Well use them for the upstairs carpet and the upholster soon.
I wanted to send a big THANK YOU to Todd for all that he did for us today. He was exceptionally professional, courteous, speedy, and he went out of his way to help our resident feel better about the whole water leak situation. He even helped one of my colleagues move some of her furniture out of the room for us. Todd is the best, we are so grateful for him—thank you for sending Todd!!
The technician was super professional, very friendly and quick. Great job -- oh, and he wore a face mask, which was cool. Im a Type I diabetic, so it was nice that he was super considerate out of the gate.
I can’t say enough about how happy I was with this service. From the phone service and communications with the office to the professionalism and helpfulness of the tech, it was a great customer service experience all the way! Thanks to Nicole and Todd and the company for being a pleasure to do business with!
Excellent! Todd cleaned all our carpets, upholstery on a couch and two chairs, tiles on the floor in mudroom and bathrooms and power washed our back patio and front walkway. Great service, will use again.
Magic carpet did a great job on my stairs.
Magic Carpet completed several cleaning tasks at my home this month, each done with care and professionalism.1. My hard wood floors including the kitchen, got very dirty over the winter, especially while we were isolated at home for COVID. Todd restored the color of the wood and gave it a glow.2. Cleaned three couches that had been used hard over the winter. Todd restored the fabric to its old color and they smell much better.3. Powerwashing deck, garage doors and outside stairs. Todds careful cleaning made the deck look new and improved the appearance of the garage doors.Todd works hard ad does an excellent job. Will recommend Magic Carpets work to my neighbors.And, I will have Magic Carpet back to do the cellar floors to prepare for painting.
A great experience. Todd arrived right on time. He was knowledgeable and efficient. Took some rugs with him, cleaned a piece of upholstery, lightly and carefully steamed a 100 year old Agra rug and steamed a large great room wool rug. Could not be more pleased. I will most definitely call them again.
Magic Carpet cleaned my porch cushions which were covered in bird poop! They were so dirty, a friend said I should just throw them out but Im glad I didnt because they now look brand new again, thanks to Magic carpet! Also, they did them for a reasonable cost! They are terrific!
I have used Magic Carpet for many years. They are consistently good. The technicians are pleasant, and very efficient.
Always prompt, always professional, always getting the job done, for both my business and personal home. I have been using Magic Carpet for a very long time now, and would highly recommend them to anyone. You cannot go wrong with them!
Service was fantastic! Very professional and courteous wearing a mask /Covidand they were able to get a red wine stain out on a white sofa!
I have an old dog -- you know what happens! Magic Carpet has worked so hard to keep my carpets looking their absolute best! I recommend Magic Carpet whenever I have the chance.
Magic carpet did an awesome job cleaning our 20 year old carpets. Although we plan on replacing them, we decided to clean them one more time before replacing them. When Todd arrived, I was immediately comfortable with him. Although my carpets are old, he took the time to clean them thoroughly. My carpets look great. I will hire them again and recommend them to friends and co-workers when they are looking for this service.
He arrived on time, worked very hard, was pleasant and most importantly did a wonderful job. He cleaned the carpet in 4 rooms and the haul and did the tile and gout in my kitchen. I am thrilled with the outcome!
Magic Carpet did a thorough job with an excellent result. We had questions about our carpets and Todd gave good advice. He was very pleasant to deal with and we wouldnt hesitate to use Magic Carpet again.
Best cleaning of carpets and upholstery I have ever had! The technician did an amazing job, took his time and the results were incredible!Thank you!
I use Magic Carpet personally and as a local real estate agent I recommend them to all of my clients....they do amazing work. I just sold a home with 20 year old carpets and after having Magic Carpet come through they looked like new and the house sold over the asking price!
The name is fitting...after Dan cleaned our house full of carpets it’s like he used magic.We can’t get over how our carpets, dirtied by kids and dogs, look new again. Highly recommended!
Stay away. Called them and got a quote, had the rugs picked up. Ended up getting back well vacuumed rugs and charged 50% over the quoted amount, without any notification. Didnt get an invoice after two phone calls and a promise will email shortly. The rug is NOT reversible and the invoice was never mailed, only emailed after 5 phone calls. There is No size difference mentioned in the response the rugs we sent were 5x7 and 8x10.
THANK YOU MAGIC CARPET!!! I brought in several area rugs with significant mold damage.Magic Carpet did more than live up to it’s name - they all look great and the customer service l received was both professional and friendly. I highly recommend, without reservation, Magic Carpet Cleaning & Restoration!
Over the years Magic Carpet has provided exceptional service in my home and the homes of my clients. They are incredibly responsive and always willing to accommodate last minute request and emergency situations.In addition, the owners and staff are very attentive and care about their customers. It’s a pleasure doing business with them!Susan Lelansky, Realtor
The crew at Magic Carpet are amazing! They always do a greatjob and are prompt getting things done. I highly recommendMagic Carpet!
Magic Carpet did an amazing job cleaning the carpet in our Man Cave. They even got out the red wine stain! Sent my area rugs next and once again they came back beautiful. Price was right, service excellent!
I have used Magic Carpet for over 20 years and they always go above and beyond. They not only have cleaned my carpets, but they have cleaned our furniture, boat upholstery, and car carpets. And they have also done a couple water restorations from a dishwasher leak, and a failed water pump in our finished basement. They are Knowledgeable, they pay attention to detail, and are respectful to our home and family. I highly recommend them!!!
The cleaning was completed in one hour by a very knowledgeable and polite employee.I would recommend Magic Carpet to anyone considering cleaning in the immediate or future date.
Absolutely the best carpet cleaning service ever!
Magic Carpet does great work, consistently - and I highly recommend them!
We have used Magic Carpet to have our office carpets cleaned and to pressure wash the outside of our building and were very happy with the results. Prompt, professional service at great prices!
I can’t thank everyone from Magic Carpet Cleaning enough! This past winter, I had the unfortunate luck to have extensive damage tomy home from a burst pipe and furnace puffback. Sue and Joe were amazing. They advocated and fought hard to get me everything I was entitled to covered through my insurance. Many things, I didn’t even reaize would be covered, saving me thousands of dollars in the process. They were fast, responsive, and coordinated the many subcontractors needed to get the job done. I was out of my home for 6 weeks, and they took so much of the stress from such a challenging situation away. The work that was done to my home was top notch. From carpet/ tile cleaning, to the replacement of walls, electrical work, plumbing, painting and more. The end result was amazing. Thank you.Magic Carpet cleaning and crew! We are so thankful for all of your hard work to get us back into our home as quickly as you could given the amount of work that needed to be done. Your company is the best!
The rugs are so clean. The aroma filled our home. What a great company, kind, courteous, and very accommodating.
Very professional service I have used to clean carpets and furniture at multiple locations highly recommend
They made a braided rug made by my mother over 60 years ago look new! Talk about a quality job!
Had a great experience. Our technician was on time very professional and the carpets came out looking amazing.
I wanted to go with a local small business when our carpet was looking a little sad. They kicked butt for a super reasonable price! Terrific work. I intend on having them by again in the future.
They cleaned the carpets in my showroom and offices- ccouldnt believe how well they came out considering they were filthy! awesome company to do business with, professional and punctual. Thank you
Showed up on time, was tidy and fast. I had changed my mind about what carpets I wanted cleaned and they were very pleasant about it and helped me get done what I needed. Will be calling them again soon Im sure.
Thanks for cleaning our carpets. Everything looks good and smells fresh. We appreciated the extra green touch.
This is a review of my experience with Magic Carpet from 7/28/16 through 8/1/2016. I first contacted Magic Carpet for a small flood that happened in my apartment building. They were fast and showed up at my door within the hour. The two gentlemen that helped with the clean up were kind and courteous given the stressful situation. I was very thankful for their professionalism.The part of my experience with Magic Carpet that I have an issue with is their ethics in billing. *Insurance companies and policy holders BEWARE*. I was immediately asked if my insurance policy would cover the cost of their service. I wasnt 100% sure so I told them I didnt know but I would pay them with cash until I knew. Not only did they ask me this once or twice but they asked me numerous times if insurance was paying. At first I didnt think any thing of it until one of the employees was wanting to do more service if insurance was paying.I was also told during the service that I would only be charged for the equipment rental and the initial service of removing the water. I was totally fine with that. One of the employees suggested that he take out the carpet so he could take it to his shop to dry it faster. Before I agreed to this I asked if it was going to cost any more. He told me that he would not charge me for taking the carpet out and drying it. I agreed to him removing it as it did dry the carpet faster. He also told me that he spoke to his boss and that he would not charge me for the equipment rental for Sunday. I was very thankful for that as I was already nervous about the bill.So lets talk about the bill. On the final day when the employee came to pick up the equipment I was ready to pay the bill in full then. He told me he needed to turn in all of the paper work to the administrator and that I would receive a bill by mail. He told me that since I had already put down a deposit he didnt expect the bill to be more than 1000.00$ total including my 500.00$ deposit. I was fine with that amount because it was around what we agreed upon. I received the bill by email on 8/9/16. I was shocked when I opened it up to find a grand total of 1570.20$. As I reviewed the bill I found that I was charged for things like Content Manipulation, carpet detach and relay, and haul debris I had no idea what content manipulation meant and as far as the carpet detach the employee told me it would be no cost to remove the carpet. And as far as the relay THEY DIDNT EVEN DO THE WORK. My apartment complex completed the work. And as far as hauling the debris they used the dumpster not even 100ft away from my door at my apartment complex! They also charged me for Sunday which the employee told me I would not be charged for. I called the administrator and asked her why the bill was so much. I let her know that much of the items on the list were either not agreed upon or I was told I wouldnt be charged for it. I also let her know that this was coming straight out of my pocket and not from insurance. She said oh well that makes a difference when insurance covers the service we put a lot of items on there we wouldnt usually charge, like cleaning a light switch WHAT??? WOW!!!! No wonder our insurance companies let people go. It is companies like this that abuse coverage. She adjusted my bill to remove the ridiculous charges and it was still over 1000.00$ that I owed. I let her know that at the time of the equipment pickup the employee told me it wouldnt be any more over 1000.00 total including my deposit. I was still looking at a bill that was 1500.00. I emailed her and politely let her know that I was still not comfortable paying for parts of the service that were not agreed upon or simply not even communicated to me. She replied with a very snarky email telling me that I was confused. Very rude service and there isnt much communication from the employees doing the service to the person who writes up the bill. I do not write reviews but I felt like potential customers need to know how this place does business. BEWARE!!!
Dan at Magic Carpet always gets the job done ! We are always happy with the results on the deck and lounge.
I want to give a big shout out to Magic Carpet Cleaning & Restoration Inc for all their help!!! This is a very professional company & we are completely satisfied with their work. They took the time to come out to our home three times to assist with frozen pipes and worked dilligently to help us resolve the problem. Thanks so much Joe, Dan, and Todd!!!
Highly recommend Magic Carpet....they did an awesome job....our carpets & area rugs looked amazing.......
For one thing I work here, I know from experience how dedicated the owners and technicians are to doing the best job possible and giving all our costumers the best value for Thier money.
Best carpet cleaners around! Fast and friendly.
Incredible service, prompt and my carpets are fantastic.
Very nice local owners
Reliable, friendly, good quality!
Best in the business