They lost our business for good. I called multiple times, and it took them over a week to call me back to get some repairs done to our dock. Then another two weeks passed and the repair are not done. I had to call them to get updates vs them calling me to explain why there is a delay. This has effected our business in a negative way.
Talk about making decisions easily! Kim Linford was knowledgeable, helpful, proactive, and a slew of other positive adjectives. He went above and beyond every time we needed him to and their finance? Their finance was so thorough in their explanation of terms it took all the apprehension out of the purchasing process. Every thing that they promised they were willing to put in writing. We had a fantastic experience!
Best Material Handling company in the state of Utah! Great friendly, knowledgeable staff. Customer service is #1 with Hoj Innovations. Warehousing, Conveyors, Bridge cranes, Customized engineering services
This is the best place to work and would recommend this place to anybody looking for work, and to any company looking to have quality work done on their business! The owners are two of the hardest working, down to earth people youd ever meet! Love this place
Karen is great at getting parts for cranes
Mark and his team were superb to work with. They were there every step along the way and always had our best interest in mind.
Professional service, quick response, quality work
Called HOJ and spoke w/ Barbra. I new very little about edge of dock levelers. She was able to explain everything to me. She responded to my questions every step of the way, from inquiry to order. Great Company and awesome employee!
I have had a wonderful experience with Monarch Door and the installation of my new door on on my new garage. I really like the color and match of the door and the professionalism of the installers. I would strongly suggest Monarch door to anyone looking for a new garage door.
As a Director of Operations, over the years I have worked with Peter Hoj on many warehouse projects. I have never known anyone who is as honest, trustworthy, and service oriented as Peter. You can bank on a quality job done every time.
Aaron always does a great job for us. We really appreciate the service he provides to Kimberly Seeds International.
“Imagine it is 3/18/2020, its 7:09 am and the ground starts to shake? The first thing you think about is a warehouse filled with hazmat chemicals. An hour latter with the power out in you go with flashlight and PPE to find… Nothing… No spills, no rack failures, no container falls at all. The money your firm spent on racking engineered, permitted, purchased from, and installed by Hoj seems like a really good investment.”
Wonderful company to work with. Always delivers top quality equipment at a very competitive rate. They know what theyre talking about when it comes to all things material handling. Highly recommended.
I have used HOJ for over 30 years, best company in so many ways.
First class team of experts to install pallet racking
Incredible company that truly cares about their customers projects. High quality service, products and people come from HOJ!
HOJ innovations has been a joy to do business with. They are very responsive with questions and are very quick to get back with me. I highly recommend them to everyone I talk with and will continue to do business with them for many years. Great company!!
I have a couple of car washes in Tooele county. I always recommend Peter to anyone. Hes gone out of his way just to meet me halfway to Tooele. Just to keep me from being shut down or keep my machines from freezing. You just dont see service like that anymore. One of the most humble and intelligent men Ive ever met. Thanks for all that you do.
Definitely will come back here if I ever need help again great customer service and products
Everyone I interacted with was very professional, I highly recommend them!
HOJ is a warehousing solutions partner you can trust. They have loads of industry experience and game-changing products and services. I highly recommend them!
I’ve worked with Hoj for sometime now. They are super good to be partnered with. They have helped me find solutions to my wants and needs. Stoked this company exists!!
Peter Hoj recently came to my Carwash in Tooele to do service on my air lift doors. Peter went out of his way to make sure the work was completed while I was shut down ( automatic wash remodel). Peter was very knowledgeable, friendly and fair. It is nice to see an owner of such a large company leading by example.
Great staff who are happy to help. Made my job easier!
Solid company. Owners care for employees, employees take pride in their work.Company does almost everything related to warehouse management and material handling and the quality of the installs and repairs are amazing.
Working with HOJ has been fantastic, from the warehouse design process to the installation process. Nick provided us a great layout and multiple revisions until we decided on the final one. Chivo and the install team did a great job and finished ahead of the scheduled time.
Great service! Very fast and friendly!!
Hoj Engineering is an awesome company to do work with. Friendly staff and quality products! Hoj cares for their customers.
HOJ has quality staff and the highest standards of honesty and integrity. Very caring staff with a lot of product knowledge and the desire to help.
Kenny always gives top notch customer service! Highly recommend Hoj.
Worst customer service I have ever experienced . I went into the parts department with a simple request which I had already spoken with somebody about over the phone earlier. Both of the employees looked at me like I was speaking a different language. They both looked at me and didnt respond or offer to help. They just went back to their computers and ignored me. I dont recommend using HOJ
Normally I dont write any of these because I understand that people will mess up but I have had them working on something for a truck since November of last year and they took a very long time getting the parts in. Once they decided to actually call us to tell us the parts were there we took the truck over and they couldnt find the parts. They reordered, or so they said, and the parts were there fairly quickly, a lot faster than when we first ordered them. We then took our truck over there and they ordered the wrong parts for some of the install. Our truck is still not done and the parts are still on order. Get your stuff together HOJ. Terrible customer service and trying to get ahold of anyone there to find stuff out is a joke. Now we have an excuse which I am calling bull crap on. Their new excuse is that their supplier got bought out and getting stuff out of there has become an issue. I am sorry but that is not our fault for one and two the parts should have been ordered back in NOVEMBER. I am not sure if there is anyone else in the Salt Lake area that does what they do but if you decide to do business with these people I would try and find someone else first. I wish we hadnt gotten so far with them so I could find somewhere else to go.
I have done business with Hoj for many years with buying and servicing forklifts. Great people, great product, great service!
GREAT!