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Prime Performance Auto Repair
1822 Dakota Ave, South Sioux City, NE 68776, United States
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Prime Performance Auto Repair
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Er
Review №1

Braking down on I-29 away from this guys! Managed to get there by luck and Gods grace!! This guys stayed after the shop close to help a brother out with a Alternator!! Very blessed! Real MVP to Chad Long and his bros!!

Jo
Review №2

My husband and I would most definitely use Prime Performance again to work on our sports car. They took great care with our car and are a class act. The level of communication is awesome and their honesty is top of the line. We had no idea of what could be causing our electrical issues and after two days of running diagnostics, it was a relatively minor issue. While other shops could have racked up all kinds of charges, Prime Performance didnt even charge us to run the diagnostics.

Ja
Review №3

I was traveling through the area when my shifter cable broke. I had read the good reviews and decided to drive straight there while i could. It was early in the morning, and Chad went out of his way to help me out. They had the part in and repaired in barely any time at all, and he gave me a fair price. Its hard to find a good honest mechanic these days, but Chad is one. The people of Sioux City are lucky to have him. If youre in the area and need a reliable repair shop, Prime Performance is the place to go to rest assured. Thanks so much Chad and good luck to you in all you do!

Is
Review №4

I couldnt be happier with Prime Performances Auto Repair! Chad and the staff were all super attentive, explained everything super clearly and provided outstanding service at a very competitive price. I was on a road trip going to Minneapolis when my Van for some odd reason didnt want to keep going. I was lucky enough for it to fail less than a block away from these guys, who were super attentive of my vehicles needs right upon arrival, and luckily they had it running in about 2 hours, test-drove it and it came out working perfectly, literally saving my road-trip to MN as I was due to arrive that night. If you need any kind of car repair this is THE place to go!

Au
Review №5

I called Prime based on their positive Google reviews. My windshield on vehicle had recently cracked and I had about six lights come on my dashboard. I called Prime and they said they would run diagnostics and told me up front what the cost would be, no hidden fees ect. I got in almost right away. Once diagnostics were done it was determined I needed an ABS module which has to be done at dealership. Prime answered all my questions and were very helpful.Honda has a back order on part I needed. Prime helped me locate part needed to fix my vehicle. Super grateful there is about a 12 to 18 month backorder on ABS modules. All in all great experience. I highly recommend they are honest and helpful.

Re
Review №6

Chad was very good about explaining the issue with my AC and answered my questions about the situation! He was punctual and was flexible with my schedule! Really appreciative of the professionalism, good attitudes, and friendly workers at Prime Performance! Job well done! Thank you!

Ma
Review №7

Very easy to work with and you can tell they actually care about you as a customer! Will definitely be back in the future!

Co
Review №8

Chad is very personable and very transparent with the quote and job details. Worked fast to get me back on the road. Alternator out. Make sure to say hi to his beautiful dobermans Drogo and Athena. The real stars of the shop I highly recommend their service!!!

Da
Review №9

Awesome place to go very friendly and reasonably priced and Chris did an awesome job on my truck it looks great thanks chris sounds awesome thanks for doing a great job will definitely take my cars there again all the guys are super friendly

Za
Review №10

This shop by far exceeds every other shop that Ive had experiences with in the area. Their level of knowledge over the phone diagnosed my issue without them even having to see it in person. My part was nationally backordered and they even offered solutions to continue use of my vehicle while waiting if I wanted. So, basically if you need any auto service just skip your search and go to these guys. Top notch service, ability and overall experience.

Je
Review №11

After taking my vehicle into another shop and not having any luck, I was hesitant that it was a lost cause.... but then I got recommended to Prime Performance and I’m soooo glad I did! They were very timely about getting back to me and had my car in the very next day!!! And they got my sunroof closed ! I couldn’t be any happier with the service I received!!! Thanks so much Prime Performance! I don’t have to worry about it raining now

ci
Review №12

We were on a road trip and woke up to our car leaking oil. We found Prime Performance not too far away from our hotel, and we were there by 7 am hoping they would be open soon. Chad was amazing and took a look at our car right away, identified the problem and had it fixed in no time. He charged us a very fair rate and got us out the door in record time. He said that he wanted to make sure we were on our way so we could get going on our trip. Highly recommend. Also his coworkers were awesome. I had a great time talking to them and scritching them behind their ears. Make sure to say hi to Khal Drogo and Athena if you go! Thanks again, Chad! You are a good man and you do great work!

Ki
Review №13

Highly recommend Prime Performance! Im from out of town and my car broke down and the tow truck driver recommended these guys. Im so glad he did; they squeezed me in last minute on a cold, busy day and got me back on the road. He explained everything to me in a way that made sense and gave me an objectively great deal. If I lived near, this would be my new go-to place! Thanks so much!

Ch
Review №14

Very fast and friendly service. Will definitely take all my vehicles here.

Du
Review №15

The shop has been super busy but they got us right in to do some exhaust work on my Malibu. The guys got it done in no time and on budget. Don’t bother looking elsewhere these guys will get you fixed up right👍🏻

Ar
Review №16

I most definitely recommend these guys, First time being here, & it won’t be the last! They definitely earned a lifetime customer💙

St
Review №17

This morning I had some questions about some problems my truck was having and I talked to chad he’s a very nice guy and very professional he was able to help me figure out what was going on with my truck and it helped a lot. If you’re having vehicle problems I would definitely recommend prime performance 10/10. Thanks Chad.

Ja
Review №18

These guys are awesome. Great knowledge, great customer service, fast, will come back again. Made my 2020 Nissan Titan sounds hella better.

co
Review №19

Chad was especially generous to look at a used Subaru outback that I was about to buy from a car dealership. I showed up without an appointment and he was willing to look it over and give me his approval. I will be using Prime Performance from now on for all my repairs and car maintenance. Very satisfied with the customer service!

Li
Review №20

Awesome dudes! Great service and price! Highly recommend these guys ladies! Wont come at you with extra stuff that the other guys do! Car runs amazing now! 🤘👏 Dont go anywhere else or regret it, just saying!

Ma
Review №21

Super friendly an very professional an proficient!

He
Review №22

These guys saved me! On the way home fromvacationing in Yellowstone, I discovered that my car was leaking a lot of oil. Prime Performance was able to get me in, figure out the problem, fix it and send me on my way, all when they were getting ready to close. Chad and the guys were exceptional....and I only wish they were located in St. Louis to bring my car to regularly. I more than highly recommend them!

Li
Review №23

They gave me amazing business and I will continue going through them. They are a very honest business and will not hesitate to tell you the truth!

Am
Review №24

I cannot be more grateful for these guys! I am so appreciative of their kindness, helpfulness, and professional business with a personable atmosphere. I will 100% return in the future for any of my car maintenance! Thank you Lupe and Chad (and any others that helped)!

Br
Review №25

Prime performance put themselves in ur shoes and give you the straight truth they also dont try to get bunch of money out of you. They got it done in timely matter and also tried to teach me few facts which I loved, Plus looking at Chads lovely beard was a plus. Jokes aside I would recommend this place.

Co
Review №26

Blew out a carrier barring, on the Cadillac ford. Had to stay in a hotel until the morning. Called everyone in town and the chief got me in and out like bam! Thanks Chief for takin care of the truck so fast.

Br
Review №27

Had a engine light come on and stopped there, very professional young man helped me to diagnose problem and was very honest and trustworthy. Will take other cars there knowing I can trust their expertise. - Brooke Olmstead

Ca
Review №28

Came in with a 1994 Camaro with a messed up A/C and they fixed it no problem and for a good price! they explained everything to me what was wrong and how they fixed it. will definitely come back again. Very trustworthy people

Ab
Review №29

My earlier review has been found to have been influenced by some misunderstandings we had and after texting with them via messanger i understood it was the labor guide they used that misled us(both me and them). There was no malice or anything like that. I also got my other Cars muffler and some other stuff connected with it fixed for good and fair price. I gave them 4 stars for now, because of the website they depended on to figure out how much it takes to fix my car. Perhaps i will definitely give them 5 star next time i use their services. I hope they learnt a lesson and will improve upon what they got wrong this time round. Gratias tibi!! Prime Auto Repair.

Sa
Review №30

Chris was great! Took my car in because the heater didn’t work. so I’d to leave my car to get it fixed. And explained to me the detail what was wrong. He even gave me ride to my apartment. Great dude with awesome personality! Highly recommend to get your car fixed here thanks boys.

Ca
Review №31

They took a picture of what was wrong, showed us and told us exactly what they were doing to fix it, and were completely upfront of what the cost would be. I cannot recommend them enough. Their transparency is amazing and I wish these guys long-term success. 😊

Ta
Review №32

GOOD VIBES & great customer service. I don’t know much about mechanical issues but the way they explain things makes you get a better understanding of what’s wrong with your vehicle. Highly recommend this place !!!!!!

Jo
Review №33

Great place, always take my vehicles to them they really know how to find the real issue and they get the job done right. If you have any problems come here they will take care of you professionally. I had and out going issue with a 2003 suburban took it to 4 different shops and they were the ones that found and fixed the issue. Highly recomend

As
Review №34

The guys at prime performance are amazing. The customer service is exceptional. They do great work, are very straightforward and super friendly. Highly recommend if you need any kind of work done to bring it to these guys.

Gl
Review №35

My car broke down on a Sunday and I had to get it towed to this shop. After staying in a hotel overnight, I called the shop and explained my situation and how I was traveling to get back to college and they willingly pushed my car ahead of a few others to fix mine first. When they called to give me a quote, they also offered to pick me up from my hotel and drive me to their shop to wait for my car to get done. They even offered to give me food once I arrived at the shop. They were SO kind and considerate and they didn’t rip me off with the bill either. They explained everything that was on it and the bill didn’t change from when they gave me a quote. If you live in the area, this is the place you want to go!! 10/10 would recommend 🙏🏻👌🏻

Ch
Review №36

My family own multiple vehicles. All older models which means repairs will arise. These dudes have come through for us every single time. Always explain fully what was needed to fix issues. Wont take my card anywhere else.

Sh
Review №37

Prime Performance is a fantastic shop! The alternator bracket on my car broke as I was driving from Denver to Minneapolis. I called them up after reading the great reviews on google, especially about helping travelers, and I must say the reviews are true! Right away they said they would push a car they were working on out into the parking lot so they could have an open hoist for me as soon as I got the car there. Had a tow truck drop it off and sure enough, there was an open bay waiting for me. One quick hour later they’d fixed my bracket and sent me on my way wishing me safe travels. Prime Performance is full of nothing but genuine people who want to help you with whatever problems your vehicle has. Even sitting in the waiting room and listening to how the employees interacted with the local customers let me know these people really care about their customers, local or traveler. Thanks a million Prime Performance! I made it back to Minneapolis without any more issues thanks to you!

To
Review №38

Pulled in and Chad stopped what he was working on to get a code off my truck. He then explained the issue (which was not an emergency) and everything thing I could do to fix it myself and save money from taking it to a diesel mechanic. Will definitely go back with any problems down the road.

Br
Review №39

Great group of guys! Very knowledgeable, very professional! Fixed exactly what I asked for, with very reasonable prices. This is my new car place for sure!

Me
Review №40

Prime performance’s level of skill is EPIC ! Chad who I’m assuming is one of the owners is definitely in the business to take care of customers not to mention really really rediculously hot! ! No job is too small! They went above expectations! Honest and ethical service. Amazing customer service, in-fact so much above that of the common auto repair shop that other repair shops arent really any competition for prime performance ! They might as well be facing god because theyre never going to top prime performance ! Thanks Chad! See you soon !WahutheMegan Wolfe

Ji
Review №41

These guys are amazing!!! Im a pilot car driver and my jeep broke down 17 miles from the shop. They arranged a tow truck to come get me. They also made me a priority since Im from out of town. I called at least 5 other shops and none of them would help me the same day. Ryan and Chris understood that for me to get back on the road is very important to my business. They got me all fixed up in just a couple hours. Thank you so much for helping me!! If Im in the area and need help I will be seeing them again.

Al
Review №42

These boys are my favorite. They treat everyone who comes in like family. They explain the ins and outs of what your vehicle may need. Chad, Chris, and Ryan are the best!!! Whenever I am home I make sure I visit for any vehicle needs!!! They are the best at what they do!!! Wouldnt trade them for any other!!!

LJ
Review №43

Service was fast, friendly, and very helpful. So happy to have found this place. We were just traveling through when our service indicator light came on. Chris worked us in, told us what we needed and we were on our way. Very professional and helpful!

Ne
Review №44

This is the best shop I have ever been to. They take their time checking every detail and charge exactly what they quoted me. I thought I also needed new brakes and they told me I didnt which most shops would just squeeze the money out of you. These guys even noticed my wiper blades were shredded and I knew I needed to change them but the guy threw some on for FREE! Amazing auto shop and Ill never go anywhere else now.

Gi
Review №45

Best place. Treat customers good.

Tr
Review №46

Everyone was very quick and professional. My car now runs better than ever, for a price no one could beat.

Ya
Review №47

Best experience ever, fixed my car on time. Good customer service.

Su
Review №48

Awesome men! Helped my family and myself get back on the road quickly and safely!! I truly appreciate them. Saying they go above and beyond for their customers is an understatement. Will definitely recommend them to my Siouxland Area friends and family.

Lu
Review №49

I have been to Prime Performance quite a few times and every time I go there I leave happy. They do great work and the work they do is done right the first time. The service is great and when ever I need advice or need something done about a car they know the answers, and is the shop I go to to get something done . They are very helpful. Great service! I would recommend people to go here you wont be disappointed. I am sure not disappointed when I leave.

co
Review №50

Was recommended to Prime by our local mechanic. Stopped by without an appointment and Chad was amazing to take his time to explain the problem and solution!

D
Review №51

These guys are great! They worked my daughters car in on a Saturday and did a great job on the repairs for a very fair price. I would not hesitate to recommend them to anyone needing auto repairs. Super customer service as well. Give them a try, you will pleaded with their work.

Ri
Review №52

The guys at Prime Performance were great to work with. They kept me very informed about my vehicle repairs. They are very honest and skilled at what they do. I would highly recommend them for your auto repairs.

La
Review №53

Went in this morning for tire pressure problems. Chad was very friendly and helped me out quickly! Really appreciated it.

os
Review №54

Love these guys!!! The best

Jo
Review №55

Real helpful with answers. Even on a ride that wasnt even there. Also made time to squeeze my ride in. I recommend them 1st

Bi
Review №56

Great group of guys. Chad hooked me up with my exhaust and now my car sounds like a total beast.

Lo
Review №57

My husbands exhaust in his van completely busted off, we had it towed to prime performance, they we up front with us, explained everything to me and no one could beat the price. What they quoted me was what I paid. They got the van don’t the very next day! Everyone was professional and courteous! We will never go anywhere else! Thank you to all the guys at prime performance!!!

Ro
Review №58

I initially was recommended by a guy up the street, to see these guys about some break pads back in 2015. Chad was, and is still, amazing at his trade, and helped simplify what was wrong with it, how much it was (which compared to other places, was exceptionally affordable), how long itd take, and explained my options, in terms I could grasp, since Im not the most car-savvy.Just got done asking for help with a brake line (1/6/17), and was once again, left very pleased. Anytime I have a problem with my truck, or even routine maintenance, I always go here if I can.I cannot recommend these guys enough. Very trustworthy, timely, exceptional work. Friendly crew, and very accommodating; they want to work with you to find the best option for YOU. They dont try to scam ya out of your last penny like other places try to, to meet a quota; these guys tell ya like it is.Cannot tell ya how happy I am with their services, and I implore everyone to check em out. Ill definitely be coming back again and again.

Th
Review №59

Talented guys who really care about their customers and their customers vehicles. Honest shop, you can trust them and thats what makes it worth it. Quality work and parts installed. Stock to performance these guys do it all cars and trucks. Its cool to drive past any given day they always have something cool in the parking thats always a real head turner!

Ed
Review №60

Great customer service, really chill people, hooked it up with exhaust on my 2013 Hyundai Genesis coupe. If you need something done to your car prime performance is Definitely recommended by me!!

Mo
Review №61

Chad was great! I took my car in a few weeks ago, because the AC didnt work. They allowed me to come in the same day I called, checked the car, fixed it, and explained, in detail what was wrong. He explained that depending on whats wrong, the AC could last a few years or go out the next day, but that if it went out, I could come back and theyd check it again. The next day, the AC didnt work again, so I brought it in today and he remembered me and the car. He looked at it, checked the AC and the car and explained what I could do to fix all of the problems. He said there was no pressure to fix any of it, and I told him Im looking to get a new car. He explained the best times of the year to get cars and was extremely friendly. He didnt charge anything the second time to check the car. I would highly recommend this place. Chad is a genuine guy who knows his car details, and hes able to connect you to other good resources. He explained everything in easy to understand ways. I Recommended Prime Performance! I Appreciate his work.

za
Review №62

These guys are awesome. They will go above and beyond what most of the other shops around town will do. Twice Ive had work that needed to be done and after calling all over town looking for someone these were the only guys to actually get it done. No more calling around for me. If I need something done, Prime Performance is where Im taking my car

Pl
Review №63

A family member had a surprise breakdown while visiting Sioux City and the guys were more than willing to help and fit us in on short notice on a busy day close to the holidays.This was especially nice since we were from out-of-town. Would definitely do business with them again if needed.

Ya
Review №64

Finding these guys was a gold mine, they are straight forward and honest and know what is going on under the hood of your car. We moved here over a year ago and I have been terrified to try and find a new mechanic. I was worried about being a woman and being a woman of color how I would be treated and all of that. These guys are great, Chad was straight forward and professional and most important he told me what I needed to be done so that I can stay mobile. These guys are the real deal, I will keep taking my car to them.

Ni
Review №65

I always take me vehicle to Prime Performance. They do excellent work and i would recommend them to anyone, they have a great family business and are always super professional and take the time to fully explain the issue with my vehicle. Chad and Chris have been working on cars for 10+ years and I would trust them with anything i own!!! Keep up the great work boys!!

Ne
Review №66

Great people, great mechanics, great customer service! Honest and fair. They Looked at several vehicles I was looking to purchase for my 16 daughter, treated me as if they were buying one for their own daughter. Helped me understand what to look at in used vehicles in a language I could understand. Very patient with me. I HIGHLY recommend Prime Performance!!!

Ma
Review №67

This place is amazing at what they do. They are knowledgeable and make sure you are taken care of with great customer service. I highly recommend and appreciate their all around great service!

Ca
Review №68

Had aftermarket exhaust put on, did an excellent job and had it done in quoted time. The only place I will take my car too have work done!

Ha
Review №69

I broke down block and a half from shop. Walked in told them whats going on . They told me I would be out by noon. They were late I didnt leave until 12:04 . Great job. Totally impressed with their attitude and work . Thanks for getting me back on the road as quick as possible. If you live in the area I highly recommend these guys.

St
Review №70

A little background on my situation, my car had broken down with its tire rod bent and it was in a completely undrivable condition. The tow truck had to drop it in their parking lot and they had to do the work outside in 30° temperature. I appreciate what they did for me and would recommend for any and all vehicle needs.

je
Review №71

Professional and personal to my needs. Got my 06 Chevy Silverado fixed for a reasonable price and in a reasonable amount of time. Very happy with the results. Recommend them for anyone traveling through the area or living here now that isnt happy with your current service shop.

Sa
Review №72

I cannot speak enough praises about this place and the employees. I will never take my car anywhere else!They got me in fast and gave me honest feedback about my options even if it didnt make them the most money. When I came to pick up my car they remembered me by name even though theyve only seen me once! They brought out parts to explain to me what was happening with my car so I could really comprehend. Take your business here! You wont regret it.

Ja
Review №73

Great bunch of guys here. They always seem to work me in, and labor prices are reasonable. They have done great work on my 2017 Chevrolet Colorado, mostly adding accessories.

Dp
Review №74

Some miscommunication happened but did good work

Ot
Review №75

We hit a piece of metal on the highway, and Prime Performance was able to take and look at it, and get us back on the road!

Is
Review №76

Have always had a good experience with these guys and will definitely continue to trust them with my vehicles. Definitely deserve all five Stars!!!

Ja
Review №77

They were great! My brother came in from out of town on a Friday afternoon and he got him in and fixed his truck. He went completely out of his way to help a person in need and did a great job. Highly recommend.

Ab
Review №78

When I took my car in to get it fixed with Chad and the guys let me tell you I have never had a better experience in a auto repair shop. These guys were kind, polite, VERY PROFESSIONAL, and want what is best for your car and they don’t try to sell you extra stuff you don’t need. They’re very straight to the point in the nicest way and they take good care of your vehicle. My car had a misfire and now my car is gliding down the road. So if you’re in the South Sioux City area or are strolling through from out of state and you happen to have a wrench thrown at your car and it needs a fix... please look no further than Prime Performance Auto Repair! Have a good one and I hope my reviewed helped you decide where to go.

Um
Review №79

They were super nice and did a great job fixing my car!! And may I add they were fast at doing it! HIGHLY RECOMMENDED!!

Ma
Review №80

Very friendly staff and they do good work. They take the time to explain in detail what is being done to your vehicle. I had a minor issue when I wrote this review, but Chad took the time to call me and make it right. Thanks guys!

br
Review №81

Known chad for a long time. Only place ill have my exhaust and such worked on! Always more than reasonable and does great work. Ill never take my truck anywhere else!

Te
Review №82

Excellent service! I would highly recommend these guys. Very friendly and explained in detail the issue with my truck. They worked with my schedule, got me in and out as quick as possible! Prices are very reasonable.~Jennifer Crowe

Ja
Review №83

Have been to the shop a few times, from the recommendation of a friend. While the price is normal for the area, the staff here MORE than made up for it with an experience second to none. Chad, is caring and empathetic to the situation. He busts his butt and knocks the work out. He even sent me photos to show me detailed work. From this point on, there is no other shop for mr or my business. Thanks

Me
Review №84

Awesome shop!!!

Al
Review №85

This place is very professional & friendly! Help you any time you need it & take care of your car for a reasonable price. Best place to go.

Ja
Review №86

Great place to go to for all of your automotive needs. Its a family run business and they take pride in their work. They go above and beyond to get you back on the road and not empty your wallet.

Kr
Review №87

We are from out of town and had called to see if he could get us in today as another mechanic in town said we need our cadilic converter cleaned he said sure he would check it and give us a quote when he looked it over he found one of them was not working at all anymore he gave us a quote and was very informative letting us know it would take a week to get in but that we would be fine to drive it home if needed. He was very nice and I know exactly whats wrong now so I can go home and get it fixed. Thank you Prime Performance we really appreciate it you are a blessing to your profession we need more people willing to be honest and caring in the world I hands down would recommend you and would had the work done by you if we were going to stay here. Thanks again you rock

He
Review №88

When my car had the check engine light turn on during a road trip, I came here. Even though they were busy, Chris immediately took time to look at my car, and I was soon on the road again. I highly recommend this place!

Er
Review №89

Great establishment, and the staff super friendly and helpful! They make sure to communicate the issue before they worknon the vechical!! i definitely take my vechical there again!!

Ma
Review №90

The guys at prime performance were honest, fast and got me back on the road with no worries. Definitely would recommend them to anyone looking for a mechanic

Et
Review №91

Chad is great. Super friendly, resourceful and knowledgeable. Youre the best Bro.

Mi
Review №92

Great place and great guys to have work on your car!

Vo
Review №93

If you are looking for honest and skilled auto service this is the place. Chris went into great detail to tell me what could be wrong with my GMC Envoy and then when he had spent a lot of time diagnosing the problem called and explained everything that was needed to me.I was impressed by so many things these guys did, such as, giving me detailed explanation of what was wrong, using a high-tech scanner to to check my brake problem, knowledge about the issues with my particular make and model of vehicle.What really impressed me was Chris being such a honest business man. I was fairly certain I need a new catalytic converter. I told Chris I was pretty sure that was one of the problems. He could have told me that I needed that and I would have not questioned it. This is a very expensive part and repair. He ran a test on the converter and found it was okay. I just had a lose heat shield. That proved to me how upstanding these guys are - he could have put a $1,500 repair on the bill and I would have not thought twice about it. But I didnt need it, so he didnt do it. I am willing to bet most shops in town would have put it on and charged me an arm and leg, thinking the guy said that what was wrong, so we might as well put it on and make some money.These guys are great. Dont look any place else. Go here. I am thrilled with them. Great service, great priced and they are honest!

An
Review №94

Service was okay. It almost seems like they are not used to serving black people. The guy that worked on my car dropped me off at my apartment and then picked me back up when the car was done. I gave the guy a tip and him and the mechanic made a comment about buying a 40. Stereotyping a black customer or any customer for that matter is unprofessional. I have two Masters degrees and a CPA license. I dont drink 40, nor do I know anyone that does.Would I bring my car back there for service??? NO WAY!!!!

Ki
Review №95

My experience with prime auto is disappointing to say the least.I went there and the guy at the desk diagnosed my car and showed me what the issue was.here is the first issue.I asked him for a estimate and he told me he would call me later for it.he never did.it took 3 days to get a estimate.second,i took my car there anyway and they replaced a engine pulley and some belts.the noise that the engine was making was gone after they fixed it.a week later i heard a squeaky like noise when I cut on the car but it would go away after like 5 minutes after I pulled off. I called prime auto back and he said he would adjust the belts.he did and to go back in the story I gave prime auto 4 stars for lying about when he was gonna give me a estimate. A week goes by again and I start hearing the same squeaky sound again.I call prime auto again and I explain the issue again.thing is they dont have a full time receptionist to take calls.it was times Id call several times back to back with no answer.the original sounds that my car was making they made go away but I feel like if there was another issue with my car they shold have been able to diagnose it and tell me whats up.Not profesional at all.avoid this place like the plague.

Mi
Review №96

Had my f150 in for a exhaust job and it turned out just how I had it pictured in my head. Great guys to deal with, quality work at a good price. Highly reccomend this shop.

Sa
Review №97

Had me in same day. Even tho stressed about my car they got me to laugh. Honest, nice, very affordable. Only place Ill go! Thanks again guys.SincerelyGreen Chevy lumina 😊

or
Review №98

Went in yesterday to have some work done, the fellas had my car ready the next morning. It felt like a fair price for the work that was done. I had to sit for about seven minutes before I was greeted, but I wont hold that against them because of how busy it was and only two people working. Good experience, good work so Ill be back and would refer people there.

An
Review №99

The ONLY place I take my vehicles!!! Trustworthy and honest family owned business that is hard to come by these days!!

su
Review №100

I guess Ill be the first to write a review, and then maybe others will follow. This place is an excellent place to take your vehicle. They treat you with respect and they have the best customer service in the area. Any place can work on your car, but they take care of your vehicle like its their own. It is truly family owned and operated. Rob, the owner & operator is an ASE Certified Technician, his wife does all the bookwork, and they have 2 sons, Chad & Chris. Chad graduated from MMI and Chris does all the exhaust work. They have been in business for almost 20 years. Great place.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1822 Dakota Ave, South Sioux City, NE 68776, United States
  • Site:http://primeperformanceautorepair.com/
  • Phone:+1 402-494-5658
Categories
  • Auto repair shop
  • Auto restoration service
  • Diagnostic center
  • HVAC contractor
  • Muffler shop
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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