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Moore Floors, Inc.
195 Pinehurst Ave Suite B, Southern Pines, NC 28387, United States
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Moore Floors, Inc.
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Ju
Review №1

We recently used Moore Floors in Southern Pines, for laying Thermacore flooring, which was an excellent choice recommended by them, as we have dogs. I cannot speak highly enough of this wonderful group of people. They were outstanding from start to finish, and we now have a beautiful new floor in our bedroom & closet. So professional, and yet so friendly. Given the constraints of the times we now live in due to COVID pandemic, this was a speedy transaction on all fronts. THANK YOU Moore Floors for everything! We will be return customers with a doubt.

Ca
Review №2

Carpeted two large rooms and two short halls. New carpet looks great. Installers were on time and worked diligently. They were delayed in picking up our carpet mid day through no fault of their own or Moore Floor and came back bright and early the next day to finish. All furniture was put back in exactly the right place.

Mi
Review №3

A terrific customer experience from beginning to end! Every step of the process was easy. The estimator, June Bug, was a joy to work with. With the big box stores taking over everything today it’s a true pleasure to still work with the small local business. Everyone in the store treated us like friends as we selected our flooring products. The installers were terrific. They showed up on time, made some great adjustments during the installation and ultimately completed the project exactly on time and even saved us a few dollars. We could not be happier with the finished product. I highly recommend Morris Floors to anyone!!

Le
Review №4

I cant say enough good things regarding my experience with Moore Floors. Friendly staff helped me with my floor selection and the crew on installation day were professional and very hard working. I am so impressed with the entire experience. Love my new floors!

No
Review №5

Kelly and his team are phenomenal. Our floors are AMAZING and we couldn’t be happier. Their work is spectacular and worth every dime! I especially loved how quickly they installed everything, and that they made sure everything was cleaned up and put back in its place when they were finished.

Vi
Review №6

Rescued the poorly cared for woods floors in the 52 year old house we bought. Beautiful sanding and refinishing job. See before and after photos.

Be
Review №7

Moore Floors came in and replaced approx. 75% of our existing floors in our home! These guys did an amazing job. They were very thorough in their work and completely professional. There was no clean up behind them and everything was placed exactly back where it was originally. Let these guys show you how customer service is done. I recommend this company for any flooring needs!

Ma
Review №8

Moore Floors is absolutely wonderful to work with. I have used them three times in my home and each time I get exceptional professionalism and a competitive price, in addition to gorgeous floors. Its been said that money cant buy happiness, but new floors from Moore Floors sure can! I recommend Moore Floors without hesitation.

Ro
Review №9

Entire staff from office, showroom and installers were always professional, transparent and polite. The installers were on time each day, installed work area sheets throughout home each day and were dedicated to their job by ensuring top quality service. I could not be more satisfied with final product and my wife is ecstatic, so its a win - win for me.

Bo
Review №10

Just completed two rooms in our home with beautiful tile floors. Perfect match to our existing kitchen floor! The interaction of your complete staff and the crew working in our home was very professional. The crew came on time on all days stated. The quality of work was outstanding. I would highly recommend Moore Floors.

De
Review №11

Working with Moore Floors was an excellent experience. I first contacted them and told them that my situation was complicated. They immediately said that they complicated was no problem They were right!! They worked with me every step of the way. They were all professional, courteous, and very helpful. The installers showed up on time and did a great job. Thank you Roy and Jose!. I highly recommend Moore Floors and plan on using them again in the near future.

An
Review №12

I needed my shower converted to a handicap accessible shower. Kelly Locklear of Moore Floors, Inc came and helped design my shower for my needs. He took input from me and my wife and we ended up with the best option. The work was done timely and professionally.

Al
Review №13

Always our choice for flooring needs. Best prices and the best service!

Ke
Review №14

The installers were very professional and got the job done right. They came highly recommended from another friend who had carpets put in... We had floors put in our kitchen and love them.

Ma
Review №15

Wonderful Experience from purchase to installation. Such good advice, so many options and the installers were amazing. Ceramic tile and carpet were removed. New flooring installed. The furniture was moved and replaced and the house swept clean. Moore Floors exceeded our expectations!

D'
Review №16

Easy transaction....smooth QUICK turnaround...Thanks!

Ti
Review №17

Moore Flooring company did a wonderful job. The engineered wood was seamless and the crew paid attention to detail to line up the board along with the opposite threshold. We would absolutely recommend Moore flooring to anyone.

De
Review №18

Very Poor and Misleading Service. Stopped in December for quote on wood floors, wanted to patch an area where a wall was removed and get another room changed over from carpet to matching wood. Junebug came out quickly and took the samples back AND told me it could be done, a quote would be coming soon. Then took 3 weeks until I had to contact again, spoke to Kelly who discussed the quote, and then after I received the quote, and two days later when I contacted to come in and make down payment. Got a call/email from Brandi there was a problem -couldnt be found/purchased or done - basically a screw you. No apologizing for their delays, misinformation or lack of care. I WOULD NOT RECOMMEND THEM TO ANYONE! BEWARE!!

Jo
Review №19

Moore Floors provided excellent service. They installed beautiful Hickory flooring in our kitchen, eating area, living room, dining room, study and hallways. The entire team including Kelly (owner), Brandi, Carla, Chad, and all the installers are very professional. Cindy & I are very happy with our new flooring. Thanks to all.

Ca
Review №20

Great experience from start to finish. The whole team at moore floors were extremely helpful and worked around our busy schedule. We absolutely love the work they did.

Pa
Review №21

Thanks! Great job installing our new floor in the bathroom. Couldnt be happier.

La
Review №22

All the employees at Moore Floors were very helpful and professional. Kelly was very helpful with the selection of the best product for us and the prices were very competitive. The installers that were sent to us did a fantastic job with the installation and clean up. Very pleased and would highly recommend this company for all your flooring needs.

He
Review №23

Moore Floors just replaced our carpet with hardwood in our family room. They did a phenomenal job: the guy who helped my husband match to the hallway flooring, the measuring which was precise enough to avoid over-ordering, and the talented, friendly crew that did the install. Every step of the way Moore Floors was friendly, concise, and very helpful. A word of warning: make sure you have set aside plenty of time in your schedule, because these guys arent done until they get it right. And then they dont leave until they have cleaned up after themselves. Trust me, its worth it!

la
Review №24

Great look and an awesome addition to our home. The installers are real craftsmen with an attention to detail. We are very pleased.

Mi
Review №25

Ive always been impressed with the quality work they do and their attention to detail. Highly recommend for any flooring project!

Me
Review №26

Fantastic customer service from the start of our process to the end; they were extremely helpful when we were looking for the right flooring for our basement and allowed us to take home numerous samples to consider. Once we made our choice, they were timely in installing for us to have done before the holidays. We are also very grateful for their willingness to remove the pre-existing carpet we had and haul away. Thank you Moore Floors for your kindness and attention to detail, we love our new floors!

Jo
Review №27

Good prices, fast service and totally professional installation staff.

Ca
Review №28

Moore Floors is an easy company to work with.Their choice of carpet is extensive. Their expertise in the flooring field is most helpful. Their installers are extremely polite, and super neat. They work hard to make sure everything is back in place when they finish. They are the place to call if you want a professional job.

Ka
Review №29

We are in the early phases of purchasing and ordering and planning from another state. This could certainly be stressful and complicated but not for one minute with this wonderful team of professionals. From sales to ordering and now scheduling we have been so pleased with Moore Flooring!From the moment I came in last month to our phone calls and emails we have really been treated like family by Carla and Brandi. Thank you all so very much! Stay tuned for what we hope will be wonderful pictures of our new wood flooring and carpeting!

Le
Review №30

Our entire experience with Moore Floors was actually 6-star outstanding. We just moved into our new home and wanted to replace all the bedroom carpet. Kelly offered his expert advice on Best Match option at a very fair price and we couldnt be happier with the results. They also expedited the installation date to meet our PODS arrival. Highly recommend, the only folks we would ever use!

Ju
Review №31

The floors we ordered look amazing and the team worked incredibly hard to get them installed. We appreciated all the effort they made to pay attention to details and spending extra time to make sure there were no squeaky areas in the floor. Would have given five stars but we felt there was a lack of communication from the office staff. We would have appreciated a more accurate assessment of the timeline, more timely responses to questions and what to expect for floor delivery and installation because all of that requires us to flex our schedule as well. Overall we were happy with the experience and would use Moore Floors again.

Ge
Review №32

Really enjoyed working with Kelly Locklear and his team. Carla and Brandi were extremely helpful when we had questions. We bought a new home in Seven Lakes West. We wanted to take up the carpet and match the existing wood flooring so the whole house had wood floors. Compounding the job was the fact we lived in Illinois and weren’t moving down for 5 weeks. We wanted to get the work done before we moved in. Kelly and his team were able to get the matching floor and schedule the job so it was completed before we arrived. The floors looked GREAT! Transition between rooms was perfect. They even did the stairs in the same flooring instead of something else stained to match. Highly recommend Moore Floors!

Ni
Review №33

Great place with alot to choose from

Ma
Review №34

We recently had about 800 sqft white oak hard wood floors installed in our house by Moore Floors. The entire experience from selection process, deconstruct of existing flooring, installation and final finish work was very good. Dealing with the office was very helpful and the crew that performed the work were very professional and skilled. We are very happy with the results and would recommend Moore Floors to anyone considering flooring changes to their home.

au
Review №35

Zack and John did a tremendous job. They were very professional and worked continuously taking time only for lunch.Zack made great suggestions about using a threshold vs. no threshold.We are very pleased with Moore Floors.

Na
Review №36

Thank you! Love Moore Floors! Brandi Locklear McBride

ve
Review №37

Kelly and his team are outstanding. The quality and craftsmanship is simply amazing! I have used Moore Floors now to install carpet and laminate. Kelly was able to schedule me super quickly, and his crews are very good at what they do! I would recommend them to anyone, and there pricing is extremely reasonable! Book them for your next home improvement project; you will not regret it! I will be using them again soon to do my master bedroom.

Ta
Review №38

We just purchased a new home and decided to replace the old laminate, carpet and tile with LVP. Kelly and his staff were very helpful and attentive to what we were looking for. Brandi and Carla were always there to answer any questions I had and was very helpful in coordinating my floor with my new cabinets and countertops! Thank you Moore Floors for all you did!

Be
Review №39

Great experience working with Moore Floors. They provided updated quotes based on our changing desires and worked quickly to complete the project.

Ri
Review №40

We live in South Dakota and own a home in Pinehurst, NC. Moore Floors was a pleasure to work with from the ordering process to the installation process. Our home was left very neat. I would definitely using their services again.

Ed
Review №41

Great work by Moore Floors! Super responsive to our requests. Smooth install. Exceeded our expectation when we gave a challenging timeline for completion. Job could not have gone better. Thanks to Kelly and all involved at Moore Floors!

J
Review №42

Great experience from start to finish. Karla was patient and knowledgeable when it came to our indecisiveness. We made multiple trips to their store and she remembered us each and every time. The installers were friendly, on time, and worked fast and efficiently. Kelly was incredibly easy to work with and had great communication throughout the process. We couldnt be happier with our floors. We HIGHLY recommend them!!!

Ka
Review №43

Moore floors installed LVT (luxury vinyl tile) in our house this week. They did an excellent job paying attention to every detail. They were prompt, courteous and professional. I highly recommend them.

Ki
Review №44

Moore Floors gave us the best overall customer service for a home improvement project that weve ever received. They installed carpet, tile and wood floors throughout our entire home. The installers worked to provide us with the least amount of interruption that we could have expected with such a project. That was very important, as I work out of an office in my home.They were helpful and considerate, and they did the work quickly. They were clean, and there was no damage to personal items during the process. The end result is wonderful! Were very happy with the group, and we will use them again for anything else we do in the home.You can trust the people at Moore Floors they will not only do a good job, but that they will be courteous and considerate of your needs while they are working on your home. Hands down I would recommend them!

Ra
Review №45

We couldn’t be more pleased with the entire process of putting down Hardwood and Carpets on our first floor. The owner and staff made it very easy. They were transparent with the quotes and really answered all our million questions honestly and quickly. The install crew was professional, clean and efficient. They were masters at their craft and paid attention to details. They even vacuumed and swept the floors before they left. I will highly recommend Moore Floors if I hear of anyone needing flooring.

Gr
Review №46

Outstanding work from the Moore Floors team! We could not be more happy with the floors, Kelly and his team installed. You can not go wrong with having them do the work you need!Greg Koontz

Sa
Review №47

Before any home improvement projects, I do a lot of research (following decorating experts, reading many pros and cons, studying HOUZZ, etc. After finally choosing hardwood over carpet for our four bedroom upstairs, the research for whom to do the installation began. My husband and I are beyond pleased with the honesty, work-ethic, attention to detail, and pricing that Moore Floors, Inc. offered.

Ba
Review №48

FYI if you are looking for a reasonably priced, good quality and perfect installation of new floors - Moore Flooring is an excellent company! We replaced carpet and linoleum with engineered wood floors. Everyone did their job exceptionally well. The installation crew leader is a perfectionist who treated his men well. The owner stopped by every day to check on the progress. The guys cleaned up after themselves, moved furniture and even filled the holes after nailing the quarter round trim. We are very pleased with the product quality, installers skill level, project cost and the owners (Kelly) ability to interact easily with us and the crew as well.

Tr
Review №49

Kelly and his entire staff at Moore Floors are awesome. Beautiful job on our vinyl plank and carpeting. Very professional, great prices and did what they promised on time. I highly recommend them for any and all flooring needs.

Sa
Review №50

Buddy and Austin did a great job. Their concern for our needs were over the top. Great job.

Ho
Review №51

Kelly was very patient and accommodating when we asked for flooring options. The work was done very neatly and in a timely manner. We appreciate the professionalism of the entire Moore Floors team!

Sh
Review №52

Very professionally run business that puts great detail into their work. I have new LVT floors throughout my home and now a beautiful oak staircase.

Ma
Review №53

Love our new floors. The personal we dealt with were all excellent, on time, and worked hard.

Ju
Review №54

From the special ordering to meet my needs to the excellent crew who showed up on time, moved in sync to clear the area and prepare the floor, cut out a segment of the old carpet for repositioning and then laid my new carpet, the operation was seamless and satisfying.

Sa
Review №55

Moore Floors is the BEST weve ever dealt with for floors...theyve help us on 2 occasions...renovating our 3 bathrooms last year and our new hardwood floor in our dining room recently...they are extraordinary craftsmen in their work, paying special attention to every detail...everyone associated with Moore Floors is helpful for any question or need that we had...my husband and I would recommend them to anyone who has any type of flooring need....

Ka
Review №56

Moore Floors did a great job refinishing our floors! They look better than new!!

Ma
Review №57

Great work, new oak floors are beautiful, great clean up. Could not ask for more. Highly recommended.

D
Review №58

Highly recommend! Great customer service, friendly, and professional. We love our new carpet and stair runner!

Mi
Review №59

We had them install our whole house! BEAUTIFUL, PROFESSIONAL, NEAT AND TIDY.On Time hard workers!!!! We would recommend them 100%

Da
Review №60

Dawn has been awesome to work with and they always do a great job!

He
Review №61

I had a positive experience with Moore Floors. I am extremely satisfied with the service and product I got from Kelly and his team.

Jo
Review №62

Moore Floors were awesome from the very first step. Carla helped me pick out a beautiful laminate floor and carpet for my apartment. They installed everything in 2 days and it seriously couldnt have been more perfect! I am IN LOVE with my floors. I would reccomend them

Ly
Review №63

I recently had marble wall and floor tile installed in my master and guest bath and hardwood in the rest of my house by Moore Floors. Kelly Locklear and his staff were consistently pleasant to work with, very respectfull of myself and my home, and my job was completed in the time quoted and the work is beautiful, better than I imagined! My home is more beautiful after their work was completed. I thought the pricing was fair and I would definitely recommend them highly if you are looking for floors! I can’t speak highly enough of Mr. Locklear, his staff, the installers, and the quality of the products!

Ni
Review №64

Very professional ! Amazing work and workers! I highly recommend Moore Floors !

Ga
Review №65

We had a wonderful experience this week with Kelly Locklear and his team at “Moore Floors, Inc” on Pinecrest Avenue in Southern Pines. We had 1600 sq. feet of engineered hardwood flooring put in our home and they are beautiful!! Mr. Locklear and his team were very experienced and professional, starting with the wonderful ladies that work in the showroom greeting and working diligently with customers, to Mr. Locklear and his great team who came to our home to measure and install the floors! My husband and I couldn’t be more impressed and completely satisfied with the entire experience!! Thank you, Mr. Locklear and your amazing team!!

Ma
Review №66

We can’t recommend Moore Floors highly enough! We decided we would “save some money” and buy our own materials and hire a tile person from the internet to re-tile our master bathroom shower and floor. What a nightmare! The work was shoddy, dirty and unprofessional. We had to fire the contractor in the middle of the job. Kelly Locklear from Moore Floors and his awesome staff to the rescue! The work had to be completely torn out and redone; but, Kelly gave us a fair and resonable bid, Carla helped us pick out the tile and ordered it promptly and Pedro and his crew did a BEAUTIFUL job. A very wise man said to me “if you think it’s expensive to hire a professional—try hiring one who is not!” When you need tile or flooring look no further than Moore Floors.

Ma
Review №67

Great service and very knowledgeable about the products they have

Sy
Review №68

Professional and excellent work!

Mi
Review №69

Great installation

Information
100 Photos
69 Comments
5 Rating
  • Address:195 Pinehurst Ave Suite B, Southern Pines, NC 28387, United States
  • Site:https://moorefloorsinc.com/
  • Phone:+1 910-692-7744
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Floor refinishing service
  • Flooring contractor
  • Rug store
  • Tile store
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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