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@ Home PC Support
1150 Old US Hwy 1 Suite 10, Southern Pines, NC 28387, United States
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@ Home PC Support
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Co
Review №1

Amazing place to get a custom built computer! I am a video editor and needed a new computer that could handle 4K footage. The team at Home PC Support worked with me every step of the way on what computer parts (graphics card, RAM, storage) the programs I use for video creation would require and built me a computer.Im still pretty blown away by the whole experience. The computer looks and works beautifully for half the price of what a Mac with similar features would cost. I have been using it just over a month and it has handled my footage and animation needs seamlessly. I thought it would be harder switching from Mac to Windows 10, but I have had very few issues with the switch. My adobe suite projects all opened fine in the windows versions.If you are a creator and considering upgrading your computer, I would highly suggest making the switch to a custom built PC through Home PC Support. Although I am a video editor, I didnt know the first thing about building my own computer. In the past I simply ordered the best reviewed Mac computer for editors and crossed my fingers. After my 2013 Mac computer started to wane, I knew I needed a new computer and with apple prices soaring, especially on the higher end builds that can handle larger footage sizes as well as animation programs for graphics, I knew I needed to consider a PC computer.Home PC Support worked with me directly and were very honest and up front individuals. They even managed to get me a really nice graphics card during the 2021 graphics card shortage through diligent efforts to track one down at a reasonable price. Everything was fairly priced and they went above and beyond on the build. Great people to work with, if you are considering a custom build I cant recommend Home PC Support enough!

Al
Review №2

These guys were awesomeMy laptop works great. I highly recommend that you check them out

Ja
Review №3

The staff is so friendly, knowledgeable, and are more interested in making sure that things are correct than your average place. Great value. They have a repeat customer in me and my family. Highly recommend!

ju
Review №4

I have used this company since its inception. GREAT RESPONSIVE service. FAIR pricing. I have a computer, not lap top, which requires in home service and the price is fair for fast, quality service. Anything goes wrong, Internet or my devices, I call and response is quick and professional.

St
Review №5

They are great. My was fixed within a couple of hours. I have dealt with them twice and both times it was a great experience. Thank you.

Do
Review №6

Been using their service since they first opened. Best company Ive ever used

An
Review №7

My 4 year old computer was being wonky, slow, fixing not starting, etc. I tried a few things but not much improvement.Went in and they were welcoming and responsive to my needs. They notified when they had a solution, what it would take and how long for a part. They were efficient and successful!Its like a brand new computer and even works better than before.Completely satisfied.

Ji
Review №8

My nine year old computer was dying. They had what I was looking for in stock with a solid state hard drive. They were able to transfer the files the same day and I plugged it in and started it up with no problems. Very professional and knowledgeable. I recommend them highly.Jim Manninen

Je
Review №9

Wow these guys are GREAT!! I came into the store desperate for them to make my laptop work - I am travelling and all of a sudden the machine wouldnt work. I was going to just go to Best Buy to get a new one when a local man encouraged me to give these guys a shot. Am I glad I did! Matt helped me right away and got me up and running!! Thanks Matt!!

No
Review №10

Stop going to staples and Best Buy for your computer repairs! It only takes going to this pc repair shop one time to understand how much of a difference people who actually care make. I was in and out of this shop for a very small fix that would’ve taken staples or bestbuy at-least a week. They have two sweet dogs so you need to stop going to other places that have zero sweet service pups!

He
Review №11

Matt came over to reconfigure my network set up and organize the cabling mess I had…he did a tremendous job at a very reasonable cost. I highly recommend giving them a call!

Jo
Review №12

Matt & his associates have always been there for me (an absolute computer illiterate) from software issues, to changeover to a new computer to just being there to answer a question. This time was an unlucky spill that made the keyboard stick. I dropped it off and before I got home they called to tell me it was fixed and, in addition, they reviewed and cleaned up the computer of junk while it was in their hands. I know I can go to them and get quality work, quick response and a fair charge. I recommend @Home PC Support, Matt and his staff as first class - call them.

Sh
Review №13

These gentlemen are a pleasure to work with. They were very helpful and knowledgeable. They set me up a refurbished laptop and I couldnt be happy with it. Highly highly recommend.

Sa
Review №14

I am a college student so needless to say my laptop is my lifeline - especially now with research paper due dates right around the corner. My laptop is a few years old (purchased in 2017) and lately its been running really slow. Last night I decided to save everything important to an external hard drive and do a hard reset - right before I got to work on my papers (what was I thinking?!). The year is 2020 so of course the worst thing imaginable happened - the laptop never recovered and was stuck in a loop of restarting, flashing 64% complete, and restarting again. This morning with the loop still going, I was prepared to have to go out and purchase a new laptop because I had an assignment due tonight and I didnt think there was a place that could fix it for me on the spot. My husband found Home PC Support on Google and took it there while I was on campus and within 3 hours I had my laptop back and its running like its brand spanking new. I cant speak on their customer service as, like I said, my husband took it there and picked it up. But their quality of work is impeccable, affordable, and timely. Highly recommended.

Ty
Review №15

I recently completely locked/disabled my wifes computer when I attempted to simply upgrade her Mac Book. I am not Mac savvy but made every attempt I could to try to undo what I had done. Eventually I called Apple for over the phone support and together we could not figure it out. They recommended I bring it into an Apple store and get it fixed. Only problem with that is due to COVID, there was zero options in NC to get an appointment in a timely manner. So I turned to local business and came across @ Home PC Support because they had a 5 star rating and a long working history in the area. I took the Mac Book there and that very same day he began working on it. He admitted he hadnt seen anything like it before but continued his pursuit to fix the problem. Through hours and hours of work and research and then more work, he was able to completely fix the problem and was able to call me 2 days later that my laptop was ready for pick-up. He not only worked tirelessly during the work day on it but also worked after hours because I expressed to him the importance of this getting done before the weekends end because my wife uses this computer for school and must turn in homework by Sunday. Very impressed by this business and highly recommend them to anyone that has any computer related issues they just cant seem to figure out because I guarantee that @ Home PC Support will find and fix the problem. Will always use them in the future. VERY REASONABLE PRICES!!!

Ia
Review №16

I am thoroughly impressed with the technicians at, At Home PC Support. I had a very unusual and difficult problem involving an old computer and cryptocurrency. To be honest, I had not expected them (or anyone for that matter) to be able to resolve it, but they had it fixed in less than a week. Very well done indeed!

Ja
Review №17

Very pleased with all of the services they have done for us. Matt is very good at explaining everything. Would not ask for better service.

JC
Review №18

I have been using this company for years. outstanding service. highly reccomend.

fr
Review №19

We run several businesses from our house and therefore have a lot of diverse IT needs/problems. Matt @ Home PC Support is the guy/company that we turn to for EVERYTHING. He is a one stop shop, which makes our lives very much easier. 10 out of 10. Dont go anywhere else.

Ja
Review №20

Thank you for the onsite service, for correcting the network issues and restoring service to my computer. Expect fast, reliable and professional service, and reasonably priced. Strongly recommended.

Wi
Review №21

I highly recommend @Home PC Support. They are a pleasure to work with and are highly professional. They diagnosed and fixed my computer in a very short time for a very reasonable price. Ive been in and around the IT business for over 40 years and Matt is one of the best Ive ever seen.

je
Review №22

I have been a customer of @ Home PC for over 10 years. I moved to Thailand over four years ago and still connect remotely with Matt for service. I have always been satisfied with his service and prices!

Ro
Review №23

Matt Boulden, Owner/Technician, demonstrated unmatched IT skills in taking care of an array of complex and diverse technical tasks for me. He set up an additional email accounts on my computer and iphone, installed a specific VPN program, helped me navigate Microsoft Office, provided expert advice on International voice and data plans, trouble shot/fixed a muted microphone my wife uses for Google Meet, and more! In short, Matt and Home PC Support provide responsive, fair priced services of the highest quality. Our family will use him again and again in the future. You will not find anyone more knowledgeable and helpful than Matt!!

Di
Review №24

We have been customers for years and they have always taken care of all our needs. Highly recommend.

Ho
Review №25

Home PC support/Matt and staff are very knowledgeable and promptly available. Always do a good job!

Wh
Review №26

The guys up here are fantastic! I brought in my Apple laptop, which is under warranty at a place in Fayetteville (so I didnt want to do the drive, nor send my computer off for a week or so), and I requested they quote me about replacing the keyboard. They could have easily taken my money, which they said would likely be a few hundred. Instead, they were honest about the price and suggested I use my warranty. Not only did they save me hundreds, they allowed me a loaner computer while Im missing my own laptop. I am beyond impressed with them and even though I didnt use them to work on my machine, I will 1000000% recommend them to anyone and everyone. I may have taken a few cards to pass around to people! :D I love they are in the business of fixing and customer service and not in the business of just making money.

me
Review №27

I couldnt ask for a better computer company. Matt is just wonderful

Ir
Review №28

We rely on Matt and his expertise on EVERYTHING tech-wise.He is very knowledgeable, has a strong desire to fix the problem and is both professional and responsive to our needs. Very easy to have in your home and good value on service and tech upgrades.

Co
Review №29

I have been using them for years and they are the best!! Highly recommend.

jo
Review №30

Highly Recommended, Best $ I Spend 4 Services ! Thank You ! Matt !

Da
Review №31

Southern Pines is lucky to have these folks. Very helpful on several issues. Honest, upfront and informative. Took time to explain and make sure I understood! Overall outstanding customer service! Thanks so much for your help!!!

Li
Review №32

We have been long time customers and have always had great service. They fix all our problems and answer all our questions. Very professional and efficient.

Ja
Review №33

We have used Home PC Support several times. The first time they completely recovered our PC hard drive that we thought was completely lost. It’s cost us less than $80 for a service that was pricesless since all of our family pictures would have been lost and so much more! I won’t go anywhere else when we need PC help!

To
Review №34

Top notch service and expertise.

Ge
Review №35

Matt was been such a pressure to work with over the years. He always comes right over to my house and fixes whatever I need. I couldnt be happier with his services!!

Wa
Review №36

The best computer repair people I have ever dealt with. Over the years Matt has been able to handle a variety of my problems quickly and professionally. It has always been a pleasure dealing with his company.

Li
Review №37

Ditto what all the other 5 star reviews said. Being pretty much computer illiterate its pretty scary to just turn your computer over to someone you dont know. Not to worry. A friend recommended them and I couldnt be happier. As everyone else said, prompt and courteous service, quick turnaround getting computer back to me, fair prices. Ill never use anyone else. Thanks so much Matt.

Ma
Review №38

Amazing place. Really. Got to the root of my laptops issues ASAP. Gave me a very honest opinion in the most friendly and professional way. Will be going here from now on and I suggest to anyone that needs help with their tech to do the same.

Mi
Review №39

Took my Gaming PC here and the technician was GREAT! Super cool and answered any questions I had. Im not taking my PC anywhere else! :)

Ga
Review №40

Richard and Matt were awesome in there service,knowledge and mannerisms. I knew immediately they knew exactly what they were doing.I am so happy I found these guys.The princes are great as well as the ink. Please check them out.

Ju
Review №41

Matt and his guys are amazing. They have helped us for years and always done a wonderful job.

Jo
Review №42

These guys make Geek Squad look like Geek Squad.

An
Review №43

I dont usually write reviews but this place is the best! I heard about it from friends and left super happy with the experience. They fixed my laptop and gave great customer service + great price, and answered all of my questions. They clearly know what theyre doing and care about their customers. Thumbs up!!!!

Wi
Review №44

Highest rating. I first visited their shop a few weeks ago, happy to find a used monitor at a reasonable price. When I needed some help transferring from that old desktop to a new one, Parker came to our home today and was able to get us squared away. As a baby boomer, I am not very tech savvy, and was doubly pleased that Parker was not condescending in any way, something that happens all too often in such situations. I would not hesitate to do business with them again. Great job, Matt, Parker and Victor.

Ja
Review №45

Matt and his staff are the BEST around. Very Affordable!!!! Very Quick to respond to all of our needs. They are very professional. If you need any computer needs these are the guys to go see. Also we purchase all of our ink for them and you can not beat the price and quality of the ink. Way cheaper than any other place!!! A+++++ Business!!!!

Na
Review №46

I would give them more stars if they were available! When I have a problem the response has always been prompt with solutions. Love that they can often do repair by using Team Viewer. I have been a customer for years and think they are the BEST!

Vi
Review №47

I have been exceptionally pleased with the service and expertise of Home PC Support. They were very reliable, came on time and always notified me of their arrival time. Wonderful to work with. Im grateful!!!

Jo
Review №48

I have been using Matt for years for both personal and work computers. He is fantasic. Highly highly recommend him. Great guy.

Ch
Review №49

Working on time sensitive project when screen goes dark. Panic — yes! Brought computer in fully expecting overnight stay! Explained symptoms and they knew exactly what to do!! Ten to fifteen minutes later I was up and running — back to the house to finish my task!! BIG THANKS!!!

ma
Review №50

A+ service. Highly recommend their services. My husband and I have been using these guys for years.

Au
Review №51

Wonderful service, very knowledgeable.

Sh
Review №52

We are LONG time customers and say they are GREAT, fast, efficient, fun,extremely knowledgeable and reasonable! They restored our tower (before lap top) after a house fire. Now we get our lap top cleaned up and they can fix every little problem. You will be very satisfied! Thanks, Richard and Matt! PS ...And they love dogs! ( :

Wi
Review №53

I discovered Parker and Matt last week and could not be happier that I did. Over the years, I have struggled to find the right firm to properly analyze my home wifi/network needs, clearly explain solutions and successfully implement in both a timely and cost-effective manner. These guys are first-rate professionals who take pride in their work and are motivated to make their customers happy. I was very impressed and recommend them highly. You will not be disappointed.

Je
Review №54

Excellent service and reasonable prices. They brought my dead computer back to life.

Ca
Review №55

Highly recommended. Matt made me feel welcome especially since I know very little about electronics. They were able to provide fast and proficient service. Will definitely be my go to spot for all home electronic repairs!!

mi
Review №56

Did a great job!

ca
Review №57

Matt was just wonderful and very knowledgeable. He took care of my issues quickly and professionally. I will most certainly be back and will be sending my friends his way.

Sh
Review №58

AMAZING!!! I stopped by to leave my computer for Parker to check. He asked what my problem was and immediately knew the fix. I have scoured the internet for months to find a solution, and nothing worked. In under 5 minutes, Parker helped me with a quick fix, taught me how to fix it myself if an update reverted it back to the previous status, and told me that a permanent fix would probably cost about $300 and that he could do it but he suggested that I see if the quick fix was adequate. What amazing customer service. It almost made me wish I had needed a repair because it was so painless. Thanks, Parker.

Ca
Review №59

Home PC Support team is the best service I have ever used. They are prompt in returning calls and they work their magic either remotely or in person. I have been a customer for 2-3 years and highly recommend these gentlemen.

Ji
Review №60

Rich went out of his way to come get my sons gaming PC and had it fixed and delivered the next day. He called and kept in touch the whole time. I highly recommend!

Re
Review №61

They fix my problem in no time at all and were very reasonable and great to work with.

En
Review №62

I have been customers of these guys for years and they are amazing. They are so sweet and smart. They can do it all. Go see them.

Je
Review №63

Matt and his crew have been taking care of all of my computer, printer, and network needs for years. He is extremely professional and great at what he does. Highly, highly recommend.

Od
Review №64

I have been using these gentlemen for years and have always taken excellent care of my computer needs. I recommend them to everyone. Very smart, respectful, and quick!

Jo
Review №65

Matt and Parker have guided me out of every mess I have gotten myself into. Also, they have helped several of my friends fix or upgrade “stone age “ computers to reasonable, faster and newer computers. They welcome a challenge! Great source for printer ink or toner too!

Ca
Review №66

Best computer company we have ever used. Highly recommend Matt and his team.

ba
Review №67

These guys have been taking care of my computer for years and are just the best. I tell everyone I know about them! Please go see them for all your computers needs..

An
Review №68

Fantastic professional computer service! Our business has both PC’s and Apple computers. @ Home PC Support integrated all of our office computers and helped us improve our internal communication systems, at an affordable price. Highly recommend @ Home PC Support!

jo
Review №69

Amazing service as always. I’ve been coming to Matt and Parker for years. They’re the best in the business. Always on time and hard working!

TE
Review №70

Mathew and Parker along with Victor do a great job of any and all things pertaining to computers and cell phones. This is the only place to go to get super work at the very best price with a satisfaction guarantee. Plus they have served our country.

Je
Review №71

I have been working with Matt and his staff for a few years now and I would never go elsewhere. He handles whatever me or my family bring to him right away and he is cheaper than anyone else in town. Highly recommend his shop to anyone and everyone.

T
Review №72

These guys are great! Matt advised me on the best usb and storage drives to use when I was having problems with my drives. Parker immediately repaired my laptop when he learned I was from out of town and needed it to do my social media and website work while here. It was all I had and I was losing valuable time. Now my laptop runs like new and I have the best storage drives.

Jo
Review №73

Wonderful service and support. very professional and fast

de
Review №74

They were absolutely fabulous. I spilled a whole cup of coffee in my daughters laptop and was certain it was the end. I called them and took it right in. About an hour later they called that it was fixed and ready to go. Did I mention that their price was excellent. A lot less than I thought it would be.. They will get all of my business....Thank you for bailing out this Mom

In
Review №75

These guys are amazing. I had taken my computer multiple other locations and nobody knew how to fix it. They knocked it out in less than 30 minutes and are super friendly with great prices. Highly recommend to anybody!!

Ti
Review №76

These guys are great. Matt and Parker have been working for us for a couple of years now and have been nothing short of excellent. Highly recommend them to everyone. Veteran Owned as well!

An
Review №77

Parker was very professional and made my experience quick and easy to understand. I will count on him/them in the future! And I will recommend them.

Ji
Review №78

I have been using Matt and his company for years. I could be happier with his service.

Al
Review №79

Best Buy sent me over there because they couldnt fix my problem and these guys fixed it in a matter and minutes. They knew exactly what the problem was and how to fix it immediately. Go see these guys for your computer stuff.

Pa
Review №80

They are the best! On time, knowledgeable, professional, courteous and friendly. I will never use any one else!!!

So
Review №81

Quick and Wonderful service. My laptop was fixed for free. I just moved from Ghana to North Carolina and the only laptop I was using messed up. The HDD could not boot. Parker t.d Galloway hooked me up real good and at no cost. Thanks guys.

Al
Review №82

Really helpful and friendly guys. Helped to better understand what was wrong with my computer, and now I could put it together again with ease! Thank you @ home PC support!

E
Review №83

My colleague and I came out of town to help stand up an office, needed 30+ ethernet cables. We had ordered them from Amazon, but due to shipping errors, we cancelled the order. I contacted Matt 5 minutes before he closed up shop on Monday to order a bunch of cables, and he had them good to go by 11am Tuesday. Absolute lifesaver!

Mi
Review №84

Awesome job!! The staff at Home PC Support were able to handle my request timely and effectively! They were the first PC Repair Shop that I called and will be the only place that I go to in the future.

Su
Review №85

Ive had my MacBook Pro since I started undergrad in 2012. Im starting my DPT in August and my 5 year old computer was too slow to meet the demands of grad school. The processing was lagged and the battery lasted only about 30 minutes when it wasnt connected to the charger. I couldnt afford to buy a new Mac for $1,500, so I brought my computer to @Home! They replaced my hard drive with a new SSD one, popped in a new battery, and upgraded my RAM so that I had double the space of my old one. Let me tell you, my old Mac runs like a brand new machine! I literally feel like I have a new computer, but for a fraction of the cost. These guys are awesome! Not to mention, it only took them ONE DAY to fix everything! I highly recommend @Home. Thanks for getting me all ready for grad school!

jo
Review №86

Matt and Parker are phenomenal. I have been using them for years and I wouldnt think about going anywhere else for my electronics needs. I tell everyone about these guys!

Ji
Review №87

I cant say enough good things about Matt and At Home PC. For 5 years he has given me great service and is very responsive to my needs. When my hard drive failed recently, he explained my options so I could decide to replace or repair and it was fixed in a timely manner. I cant imagine going anywhere else A++

Je
Review №88

Great experience! I came here first and dont regret it. I dropped off my laptop in the afternoon, and Matt had it ready the next morning (with a new HD and RAM upgrade, including transferring the data from my dying HD). This is the only place that Ill take any of my computers in the future.

st
Review №89

Great guys, great service. I have been with these since they started and have many friends who use them as well.

Ky
Review №90

Great guys

Jo
Review №91

These guys are great...on time, very knowledgeable. Have been using them for 4 years for home and small office and have been totally satisfied .

Ed
Review №92

The technician arrived on time, and updated 3 PCs in one hour. He was very helpful. We recommend him without hesitation.

Ke
Review №93

Great service and super quick. Couldnt be happier with their service.

Sh
Review №94

Ive been dealing with Matt and Parker for about five or six years. Without a doubt, they are fantastic, quick to solve my issues and best yet it is done remotely 99% of the time!

Tr
Review №95

Visited their so. Pines location regarding an issue I was having and they helped me brainstorm a solution without charging me a diagnostic and I bought a part from them that solved the problem I was having

pa
Review №96

These guys fix all my issues very quickly and are very fair priced.

ja
Review №97

Wonderful company

Jo
Review №98

Highly recommend! We have using this company for years and they are great.

Do
Review №99

Highly recommend! Best computers guys there are. Check them out.

Je
Review №100

Matt is just wonderful. He really got me out of a mess with my Apple MacBook. Highly highly recommend.

Information
82 Photos
100 Comments
5 Rating
  • Address:1150 Old US Hwy 1 Suite 10, Southern Pines, NC 28387, United States
  • Site:http://athomepcsupport.com/
  • Phone:+1 910-315-8187
Categories
  • Computer repair service
  • Computer consultant
  • Computer store
  • Electronics repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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