I have never been to a Lexus dealership that was so useless. Parts department doesnt sell oil, a basic maintenance item for customers. Service lane doesnt have air available for customers. I suppose an entire RO would be needed to obtain another basic maintenance item. Couldnt get a car wash, as the service writer said they didnt have the manpower. She wasnt dealing with any customers at the time and the no one was in the service lane. I felt like she had no care to even begin to try to provide help. Accommodations at Kia dealer are more beneficial.
Excellent service and quality showroom. We were greeted promptly and efficiently. I highly recommend this dealership for Lexus. Top quality.
Russ C. was courteous and extremely helpful. I felt welcomed and they do take covid precautions seriously.
Customer recovery service is excellent.Shout out to Anthony for coming through
Good costume service