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Walgreens
23111 Lahser Rd, Southfield, MI 48033, United States
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Walgreens
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An
Review №1

To be fair the store is not so bad. No the pharmacy has some issues. For a whole week I went to pick up a prescription and they claimed that they could only do drive~thru pick up. On Sunday I went in to get a few things and a prescription. I was the only customer in the store, I was told by a person who works in pharmacy that O could not pick up my meds inside the store. I left took my prescription to a different store and will not step foot in this store again!!! There was 4 or 5 people working behind the counter in the pharmacy.

kg
Review №2

This is just for the pharmacy- the rest of the store is fine. Stopped in today to pick up a prescription. Saw 5 people in line so I left- no way I would get out of there in less than 2 hours. I’ll have to stop back in later, or have my script moved elsewhere. Terrible service at this pharmacy. This will be my last prescription pick up here.

Ma
Review №3

Ive never used their pharmacy, but the front end cashiers are so friendly & nice. Darlene always greets every customer with a warm greeting, and Gwen is so helpful. Kudos to the store manager, a well kept store and friendly place.

Me
Review №4

This pharmacy is the worst.. waited over 2 hours to get my prescription filled.. Pharmacist rolled her eyes at me because she had to do so much before her “lunch break” VERY unprofessional… Never will i come back here… the ladies working the registers were nice tho!

To
Review №5

The pharmacy, man. Its....bad. There isnt a single employee in that store with a sense of urgency.

Lo
Review №6

I had the worst experience ever with a checkout employee Gwen! She was so rude to me when I inquired about a cash back reward. Extremely unprofessional and should NOT be working with the public. I am deeply offended by her horrible attitude and lack of respect towards me! I hope management will look into this person. She also was on her phone for a minute before acknowledging me.

Wi
Review №7

Only went to use the ATM, which didnt even work properly.

Ta
Review №8

The pharmacy is the worest

M
Review №9

Very convenient service. Unreasonable delays in filling prescriptions like need more info from doctor. Waiting over 2hrs for important meds Not Acceptable. Will have to fill elsewhere.

Bl
Review №10

The staff are always friendly and Ive never had any issues with the pharmacy. My only complaint is while there is always a sale in the cosmetic section, the quantity of products could be better. Being located in the middle of Lahser and 9 mile I believe this location should have a larger amount of cosmetic products that are geared towards woman of color to even out the selection of products for fairer skinned women. Other than that, I absolutely love this Walgreens.

Ma
Review №11

Nice staff and clean store. They are usually pretty fast to respond to a large number of people checking out at the same time and get an additional person up to the front to help get you out fast.

Li
Review №12

I thought it would be convenient for me to stop at the store because its very close to my home. However, every time I Go to make a quick purchase, theyre always out of what I want to buy. And these are very common pieces of merchandise that every Walgreens store should carry. Waste of time for me to stop at the store.

An
Review №13

Pharmacy can be slow and Ive had trouble showing up to get medications after getting phone calls, and they say the prescription is not ready or some other issue. Otherwise, the store is clean and well kept. Standard Walgreens.

Vi
Review №14

First time to this location, its a nice place and the staff is friendly. Very helpful, clean, and organized.

Me
Review №15

Staff is always helpful and friendly also the staff in the pharmacy are great and Im a regular customer Im probably there once a day!

Ka
Review №16

Dont go here to get prescriptions filled! They are super slow for the drive thru. They will have you waiting for 30 mins or more.

Yo
Review №17

Pharmacy sucks! They unorganized and SLOW as HELL. BUT yes staff is friendly. Store is clean and bright...

Pa
Review №18

It takes forever for them to fill a prescription...I like the old staff better. Ive been going to that walgreens for 7 years and the new staff is awful!!

T.
Review №19

Nice selection, friendly staff and its always peaceful.

Se
Review №20

I am new to the area and transferred all my prescriptions to this location. I have had a great deal of disappointment with this stores pharmacy. Several times I have had delays (sometimes DAYS) in refilling part of a prescription, because this staff lacks basic concern for the wellbeing of their customers. There is no follow-through if for some reason if there is the slightest bit of difficulty in refilling a drug. I often have to make more than one trip in to pick up drugs ordered together, because no one on staff reads an order, sees there might be a problem and chooses to be proactive and call, so I can clear it up. When I have attempted to address this at the pharmacy, I have gotten stupid excuses that keep changing-no one is willing to step up and take ownership. The staff is rude to me because I have voiced my dissatisfaction with them, (so I get punished for lack of professionalism). Although I have complained to management several times, nothing is resolved. I guess there are no consequences for poor service, (and apparently they know it), other than me spending my coin elsewhere. Will do.

Me
Review №21

This place is terrible. They are really slow with their service and don’t follow up with you as asked.

Da
Review №22

My go to Walgreens. However, i have No signal (verizon) in this location

la
Review №23

I called to get a prescription and they told me that only the store next to my home address (20 minutes away) can dispense it.I guess I can only get my meds from 1 Walgreens in the world.Sounds dumb to me.

Ke
Review №24

THE WORST pharmacy Ive ever encounter.

T
Review №25

SLOWEST PHARMACY EVER!!!

Ti
Review №26

Service is terrible

An
Review №27

Pharmacy is horrible. I will be switching

Information
4 Photos
27 Comments
3 Rating
  • Address:23111 Lahser Rd, Southfield, MI 48033, United States
  • Site:https://walgreens.com/locator/walgreens-23111+lahser+rd-southfield-mi-48033/id=7208
  • Phone:+1 248-945-9216
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:9AM–9PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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