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Eagle Landscaping & Supply Company
20779 Lahser Rd, Southfield, MI 48033, United States
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Eagle Landscaping & Supply Company
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ne
Review №1

Staff is helpful and product selection is good. They are careful in loading material.

Ro
Review №2

We had a positive experience with this landscape company during a neighborhood clean-up day in the spring, which prompted our nonprofit to return with our community gardens soil needs.However, this time around, we did not receive the 2 yards of soil we paid for (in advance). We called to alert them of the short delivery and arrange a follow-up. After being on hold for 15 minutes, our call dropped. We called back, was placed on hold for another 10 minutes, and were routed to the manager. Although the delay is understandable (post-COVID, a lot of businesses are short-staffed), the blatant condescension and rudeness of the manager was not; I wish Id read reviews beforehand sharing other customers issues with this.We had ordered 2 yards of soil in the past, so we were aware of what we were supposed to receive, but we were unable to get the drivers attention at the time of delivery to let them know wed paid for 1 more yard. While on the phone with the manager, I sent a pic and timestamp of what was delivered according to scale. Rather than rectify the situation, the manager tried to take me through a math lesson. Unless they could come out and inspect with their own tape measures -- during a community event, already in full swing -- we were told that we were just out of luck and that they would be keeping the money because we cant prove youre honest. What?!?!Good customer service, respect, and LISTENING is low on the priority list for the manager we dealt with on 7/28/2021. (And given how small of an operation this is, he is likely the only manager on staff.) Proceed with caution -- and take a look at some of the reviews calling out the misogyny experienced in dealing with this company.

Ch
Review №3

I asked for cheap rocks to lay down in my backyard!!! a lot of dirt is what I got!!! Lets fix this 5yards of dirt mix with rocks delivered; lets fix this!!! Delivered last week!!!

Ol
Review №4

POOR TOP SOIL QUALITYReceived two deliveries of top soil. The first load was okay. It had some sticks in it but it worked. The second load looked okay. I saw a few rocks and sticks but nothing major. After watering the lawn for a couple of days I noticed the top layer of the lawn was covered with pebbles, mulch-like sticks, and pieces of glass the following morning. When I called Eagle Landscaping about the issue they gave me lame excuses and they kept changing the subject. I won’t be back. The bagged top soil from Home Depot and Lowe’s is much better quality than what I received from this company.

Ja
Review №5

Awesome landscaping services. Great sales, friendly staff, always reliable for your project needs.

te
Review №6

They intentionally broke my window in a road rage. Instead of willing to work something out on fixing it, they thought it was a good idea to call the police. Of course, the cops charged them with destruction of personal property. I told them this could all go away simply if they just pay me for the damages they caused, but they refuse. Worst of all, this is the actions of the owner and his son! Definitely not the business I would trust, but make your own judgement. When you guys pay me for my damages, I’ll remove the post

Be
Review №7

Picked up landscape silica rocks to put in my garden patio for decorative ambiancence. Each year, Ive previously used the white marble before. They have printed sheets with their priceless & have great prices.

Ge
Review №8

I love this place. I get everything i need for my summer landscaping business

Ye
Review №9

RUDE AND DO NOT WORK WITH WOMEN. Ordered same thing 4 times, then price was raised to twice the previous price for no reason. (only several days apart) Customer service is the rudest. I had my husband call and he was serviced well.

To
Review №10

Friendly and helpful service and really good prices

Do
Review №11

Helpful staff, high quality products, fair prices, good to deal with. I have done business with them for about 20 years and never a disappointment

Ev
Review №12

Great place. Have ben going for years they have a nice selection at fair prices, also you can dump debri, brush, trash, concrete for a charge. I recommend to everyone

Al
Review №13

Came in at 7am Sat and the item I was looking for had crossed out prices, verbally/ arbitrarily raised prices by 50%. The employee was rude and would explain when I asked why the price hike in less than a week. Im more disappointed with the rude service and unwillingness to communicate.

El
Review №14

Best place for mulch and top soil ! The always deliver quickly, been using them for years.

An
Review №15

They have great garden specialty items in the services pretty fast

Fr
Review №16

Had everything I needed, at a reasonable price

Jo
Review №17

Great place for landscaping supplies. Good service and good prices.

Da
Review №18

Weird price hikes. Rude owner. Saw them complaining they can’t find people to hire. Lol so pay a living wage. What’s not clicking?

Br
Review №19

They were friendly and helpful, I will be using them again! And would recommend them to others.

Ch
Review №20

I purchased firewood from them in September 2020. It would hardly catch and when it would burn it was so smokey that the fire was unbearable. I just tried burning the wood again in April 2021, same problem. I called the store and the lady that answered assumed that I was doing something wrong. NO, bad firewood DONT buy from them. Now I am stuck with all this horrible wood.

Ph
Review №21

Great selection of rocks and stones

Aa
Review №22

The woman who answers the phone needs to lose the attitude. Was too late to get an order today and wouldnt let me place my order for next weekend. Lost a customer lol

Da
Review №23

It was what I expected!!!😎Good service....

My
Review №24

They havevusually come through for me over the years. They had what I wanted and needed to put it in bags which they said they couldnt do. I went to another place to get what I needed. My bad for asking on the day of. Still, when you drive past what you want on your way to the counter, its disappointing to be told you cant have it.

Po
Review №25

People and pet friendly, they have great Landscaping materials and the delivery guy was polite and friendly.

K
Review №26

Best place for dump, friendly people, FAIR prices !!

an
Review №27

Good selection of lawn and garden needs.

Be
Review №28

I got my mulch from here and I was very pleased with the customer satisfaction I came in at closing and they worked with me to load me up and the loader did a great job I also like that they dye their mulch with vegetable dye and not harsh chemicals. I also got one round of topsoil from a different company which turned out to be extremely Rocky and unscreened so this time around I got it from Eagle and it looks amazing Im very pleased with the topsoil and we will see how it looks after the first rain

Da
Review №29

This place is the best hands down, Family owned business with a lot of options for landscape materials. The staff is very knowledgeable and friendly! Best place to shop!

Bl
Review №30

Excellent, high quality products. V. Friendly staff and very knowlegable.

Cc
Review №31

Ive had nothing but good experiences with eagles. The cashiers are professional. The prices are fair. Its a really good One Stop Shop spot.

Ch
Review №32

Nice place, good prices. Reliable. Been occasionally coming here for over 20 years. Good people.

Ta
Review №33

Everything you need in a one stop shop

Ga
Review №34

This is a great place to buy firewood and all other landscape type supplies

La
Review №35

Omg this place has everything u need and the staff is just mind blowing nice

Ja
Review №36

Cant say enough great things about these people. The family owners are great to work with. Once you walk through the door your greeted like royalty from the gals at the desk there, than you have a great variety of products to choose from. The products there are fantastic. If you didnt like the products, people or service your probably just to picky and you should get a condo.

Pa
Review №37

I went there to get sod and there was none on a pallet it was all layed out 5 guys helped me they where the best, yes I bought them beer at the end of the night. TY guys. Paul

Pa
Review №38

Neat and clean. Seemingly very professional and practicing social distancing & sanitation is great.

M
Review №39

My place lol very friendly

To
Review №40

Great place to visit for all your bulk landscaping needs items range from Fertilizers, A variety of Mulch products, Top Soils, Landscaping Tools, Boulders, Stone Statues etc... Depending on the day and time this place can get busy.

l
Review №41

Get my mixed soil every year from them

Vi
Review №42

Nice visit

E
Review №43

Wonderful company and excellent customer service. Very helpful .

jd
Review №44

Great selection of landscaping supplies for everything I needed. They delivered to my home several times very prompt and prices are very good as well. Service was friendly and extremely helpful.

Ch
Review №45

Great place to get firewood from.

Li
Review №46

Great service and love the selection on there mulch and stones. Delivery is always on time and they will go out of the way to dump the load where you want it within reason. Excellent job Eagle Landscaping !!!

Do
Review №47

Versatile business. Ive dropped off fill dirt and grass (for a price). Picked up soil and compost. They have a small store and carry a selection of statues.

Ki
Review №48

I called to get pricing on some rock today and Nakaia was amazing!!! She was patient with me and went above any beyond to help me find what I needed. I was impressed with her customer service skills and will highly recommend this company due to the kindness I received today. Also I priced out many companies and this one had the best price by far for the rock I needed. Thank you again Nakaia!

Tr
Review №49

Matt is the BEST! He always does an excellent job loading wood in my truck! Just such a great guy!

Fo
Review №50

Great place to shop for yard needs!

Rj
Review №51

Great place to go. And very beautiful ladies that work there. They take care of Jw very good and put up with us. Thank you ladies!

Mi
Review №52

Very friendly and helpful staff!

Ur
Review №53

Loved the service and help I received from Eagles Landscaping.

Th
Review №54

I got 8 cubic yards their Econo mulch on sale at $15 per yard. Best price around that I could find. Unfortunately there was so much trash in the mulch that the sale price did not make up for the pain of picking out the trash. I would expect an average of 1 piece of trash per 3 cubic feet.

Mi
Review №55

Delivery driver was very short, rude and completely not understanding. Treated me with no respect and did not value my time, money, or thoughts. The owner did not care for my encounter and did not act on it. I do not recommend this company for anything. The day of delivery I was told to dig 3-6 into the ground where I was having the sand placed, a 15x20 area. Three hours of work. When the truck driver arrived with the sand he wouldnt deliver it to the destination due to his concern over a small branch sticking out which he believed could have knocked off his mirror. The branch was no more than an inch thick. I showed him I had my ladder and a pair of branch clippers set aside and would have it taken care of in less than a minute. His response, come on man, I dont have time for this, I have other deliveries to make. I told him that one more minute of his time will save me four hours of hard hauling labor and was willing to pay extra. Again his response, I have people waiting on me, do you want this sand or not. Looking back I should have sent the order back and got it somewhere else as I now have a mound of sand in my yard where I am having my wedding at in less than a week. I sent pictures and complained, management chose to back the drivers judgement call and decided not to correct any wrongs. I wouldnt recommend this company to anyone.

ev
Review №56

One of their drivers was very inconsiderate last week while I was out walking my dog. I had to walk around their equipment into the street because they blocked the sidewalk. As I was walking around their equipment to get back on the sidewalk, one of their drivers came towards me with his large truck blocking off my path to the sidewalk and forcing me to walk in the middle of a semi busy road versus stopping and letting me head towards the sidewalk. As I was walking around his truck into the middle of the road trying to see if cars were coming, he continued to drive right next to me as if I wasnt even there. He never once stopped his truck from moving, not once. As a former bus driver I know an unsafe driver when I see one. This man did not care one bit that he put me in harms way. I called management to file a complaint and they never offered a follow up phone call. I found this experience to be unprofessional and felt it was worth sharing.

Ni
Review №57

They have everything you need and more a little understaffed when it comes to checkout your items but overall will go back for my yard needs

sr
Review №58

Very friendly staff and fair pricing on products. I go there mainly to grab salt in the winter months and theyve never not been helpful

ly
Review №59

Great place to buy for your yard

yo
Review №60

Best place for all your landscaping needs, including materials and dumping. Staff is always willing to help.

Ti
Review №61

I have been using Eagle for mulch, top soil and firewood for over 25 years. There prices are reasonable, service excellent and the firewood is always the best! I would highly recommend them.

Lo
Review №62

We have been comming here for 3 generations. Great service, easy in and out as always.

Le
Review №63

They gave good service and were very helpful with advice on materials and loading

Sh
Review №64

Always informative. Eco friendly products & knowledgeable staff

Bi
Review №65

Nicely organized and very friendly people.

Da
Review №66

Nice folks

Jo
Review №67

One of the only places in Southfield to get bulk landscape materials delivered from..and drop off your brush and landscape debries for a small fee..And they are really nice! 😉

Da
Review №68

Great selection and helpful staff.

te
Review №69

Great place to get stuff at bulk prices

sh
Review №70

Extremely poor phone service. I pay more and purchase from someone else.. 05/13/2020 Southfield resident.

An
Review №71

I went to five places and this is the only place who had sod

Ri
Review №72

Came in for topsoil. Yard and a half in the truck in no time. Good quality soil at a good price.

Va
Review №73

Had everything I need big rock they put in my car

Jo
Review №74

They have bundles of straw!!!! A friend suggested going there and she was right!! I was paying almost twice what they charge but had to drive out towards Stoney Creek... Looks like I may have to check them out come Spring for my Landscaping needs...

Ha
Review №75

Neat and clean store, and the employees demonstrated excellent customer service

Ma
Review №76

After buying several 1/2 yard loads of garden soil (thats the limit that my truck will hold), I asked the manager if I could pay for a whole yard and make two trips, saving myself $8.00/yd. She informed me that in effect, there was too much going on at the yard, and it was against policy.Im disappointed that Eagle wont accommodate the little guy - me. I called Bordines in Rochester and spoke to Kevin and he said that there was no problem with me paying for a full yard and making 2 trips.I like the people at Eagle but Im making the switch to Bordines.

Ma
Review №77

Excellant customer service and very helpful !

mi
Review №78

Great prices one of the only places you can dump at in town

St
Review №79

Carries slag sand for brick paving

Ba
Review №80

Employee put the wrong type of dirt in my trailer. Not a problem. But when I was trying to unload the wrong dirt myself by hand I apparently got in the way. The Dozer driver came flying at my vehicle, slammed on the brakes coming to a screeching halt and then started screaming at me. When I went inside the office to complain both the woman behind the counter looked at me clueless and it became apparent that the guy who was screaming at me was the owner. I called back and left my phone number in case he wanted to apologize for such bad business ethic but I never got a call back.

Ja
Review №81

Always and I mean always super helpful

Da
Review №82

Everyone is nice and helpful

Do
Review №83

Poor service, horrible customer relations, and overpriced. Avoid

Tr
Review №84

They do good business with you

Jo
Review №85

Firewood doesnt burn good -- should look elsewhere.

Hu
Review №86

Theyre very helpful

Ar
Review №87

Most of products are too expensive

Ju
Review №88

Racist and bad customer service. Just my opinion tho. Lmao.

Ge
Review №89

They do great work

Sa
Review №90

Great Service

ro
Review №91

I Wiill come again

LI
Review №92

They got way you need

Ch
Review №93

Go for the house

Da
Review №94

Very good people I love that place

Ev
Review №95

For. All

Information
77 Photos
95 Comments
4.3 Rating
  • Address:20779 Lahser Rd, Southfield, MI 48033, United States
  • Site:http://eaglelandscapesupply.com/
  • Phone:+1 248-356-4342
Categories
  • Mulch supplier
  • Dirt supplier
  • Firewood supplier
  • Landscaping supply store
  • Sand & gravel supplier
  • Sod supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–3PM
  • Saturday:Closed
  • Sunday:7AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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