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Advance Auto Parts
13459 Eureka Rd, Southgate, MI 48195, United States
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Advance Auto Parts
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Wo
Review №1

Looking for the most reliable car battery? Try Advanced Autos Die Hard battery!Advanced Auto bought out the line of Die Hard car batteries from Sears, which I have been using since 1978. One of the most reliable batteries on the market too!I received great customer service, and they even had one of their other stores bring over the battery cable my buddy needed for his Street Stock 1970 Mustang.Thanks Advanced Auto!

Kp
Review №2

Big shout-out to Joe here! Guy had a great attitude vibe and all around personality. I deal with a lot of customer service and I really appreciate the knowledge and the assistance. He helped me inspect the new product that was delivered to make sure it was exactly what I was looking for. Im a big fan of good people out there trying to be good to others so shout out to you man much respect.

co
Review №3

My windshield wiper snapped off my car the middle of a huge rain storm is your manager Jenny took it upon herself to go outside in the rain and help me she is amazing I really really appreciate That!!! In this crazy time we’re no one wants to work she literally took initiative just to help me she’s a great employee

Ti
Review №4

Visited the store on telegraph in Brownstown. Jake was super helpful. Didnt have the brake rotors I needed but was able to facilitate getting them from the Southgate store. Thanks for going above and beyond on a Sunday Jake!!

J
Review №5

Jon was a great help I was impressed with the knowledge he has for such a young tender age. He answered all of my questions with confidence and know how. I was looking for a go to auto parts store since moving from the Trenton Woodhaven area and I found home. Thank you Jon 😘

Do
Review №6

Good place to get your parts.

sp
Review №7

Nice workers there.big help to me.👍👍👍🤘🤘🤘

Br
Review №8

Got a free check engine light scan, very courteous and helpful staff here! Helped me identify my issue & understand the severity of it, grateful for their assistance.

Jo
Review №9

Frank and Robert both very helpful and friendly in ordering my outside replacement mirror for my car 🚙! Frank went out side to measure the mirror on my car 🚙 to assure a correct purchase 😁👍! The staff here seems to take their job seriously 😳 they have friendly, knowledgeable, and helpful attitude!

An
Review №10

Always great and have the parts I need

Et
Review №11

TLDR: Extremely disappointed in the customer service, manager is disrespectful, not coming back here again.So here’s the story, I was in here over the weekend with a coworker getting stuff for a project. We eventually found what we needed so we were getting everything checked out, and my coworker and I were chatting with each other while the manager (I think her name is Jennifer) was ringing us up. My coworker mentioned one of our company’s local competitors, then the manager promptly started talking about how our competitor is better than the company I work for, while we’re both wearing masks with our company’s logo on it!She didn’t even have what I needed out on the shelf (2.5” exhaust band clamps) like every other auto parts store I visited. I had to specifically ask her if she had them.I ended up not needing the clamps, so I went in to return the items just earlier today, and once again she started fussing about how they’ve been sitting in the back for over a year, which she’d previously mentioned on Saturday when I originally bought them. I got the impression she was unhappy about having to take them back. Maybe if they were out in the aisle where customers could find them more easily, they wouldn’t have been sitting around for so long, but who knows...I also talk with lots of customers on a daily basis at my job, and if a customer has an opinion that’s different than mine, good for them, it’s not my business. Everyone’s allowed to have their opinions, but when you’re talking with customers, you need to know when to keep your opinions to yourself. Unfortunately, the manager here doesn’t seem to grasp that concept.I will very gladly be taking my business elsewhere from now on. I had much friendlier service at the local AutoZone and O’Reilly stores.

Ka
Review №12

Nice store very helpful.

De
Review №13

Has the parts you need

K
Review №14

Great selection and close to Wyandotte.

Mi
Review №15

Quick and friendly service.

Al
Review №16

Excellent prices and service.

Sc
Review №17

Great help. Parts on stock. Will go back if needed

mi
Review №18

Good service good prices

Ro
Review №19

Lady behind counter was very helpful and super nice and knows her stuff great worker

Sa
Review №20

Ignored by a older man..worker..just did not have the decency to say ill get u a helper w them windshield wipers give me 5 mins...nooooo Just rude!

Wa
Review №21

Don’t know what’s going on with this place, used to be the best place around to go for parts and services. Now it’s seems like it’s ran poorly have had a few bad experiences and seems every time I call I get put on hold and they never come back to the phone and I just end up having to hang up, and no one really knows what’s going on.

Da
Review №22

I usually always get my car parts from Advanced Auto due to the fact that I order them online in can get s cheaper deal then buying them in the Store because I use a promo code that usually saves me any where from 25% to 30% off. All I do is go on Retail me not in look up Advanced Auto in see what promo codes are available and get the code with the best deal. This location always seems to have the parts I need in stock. The staff there are always very knowledgeable about the parts u ordered and are very courteous. Another plus is that most of the parts I get have limited life time warranties should anything ever happen to the part which in the long run will have me money. Thats why I will continue to shop at this Advanced Auto location.

Ta
Review №23

Kaine has helped us twice now for different issues on two different cars. Hes very helpful and kind. He gave us all of our options without making us feel pressured to buy anything. He has gone above and beyond even in cold weather.

Ja
Review №24

Jay was amazing goes above and beyond GREAT CUSTOMER SERVICE. Staff is so friendly and ready to assist you and is also quick to apologize when busy and will let you know theyll be right with you (wait is not even that long) I went to a different advance Auto and it was horrible customer service I will from now on come here!

Da
Review №25

I would like to give a shout out to Frank Liberacki. He was fabulous! After a traumatizing incident in which I lost my mirror and driver side window he took the time to explain to me how to get the vehicle legal. And walked me through step by step. He could have easily let me check out with the wrong item that I had chosen but instead he asked questions and made sure I understood what was going on. He walked out examine the vehicle and really went the extra mile! He truly deserves recognition for a job well done and I hope that he gets it. Advance Auto Parts is lucky to have a manager like him.

Ra
Review №26

Worst service! I walked in and they acted like they could not see me, then when they decided they were ready to help me I let them know I needed the battery I purchased online installed. One of the 2 girls tried to install the battery for 30 min. She never got the old battery out. If you are going to have people working there PLEASE train them correctly!!!!

El
Review №27

The employees at this store are always helpful! They always offer to go above and beyond to make sure you get the parts you need. If they don’t have the part they get the part in a timely manner. I haven’t come across a time they didn’t have what i needed. The guys have never hesitated to put my wiper blades on for me or even put in my light bulb! I will willingly drive past O Reilly’s, Auto Zone, Napa, and Auto Value to go to Advance Auto Parts!

ma
Review №28

Awesome service.

Fr
Review №29

They had the hard to find part. I commend them for that I will be looking to deal with Advance Auto Parts more often. Great customer service too.

St
Review №30

Great service every time! The crew are all good. Shaun is a stand up guy and has a great attitude about his work and tries hard to make sure you get what you need.

Ri
Review №31

Great service here as always honest and helpful

Mi
Review №32

I love ordering my parts online because they allow me to use coupons and get discounts and then all I have to do is pick them up at the store way to go Advanced Auto Parts. Prices are good as well.

Jo
Review №33

I got the run around on my returns and then they didnt have enough money in reg to refund me.Will not shop here again

Ju
Review №34

Went in to purchase a wiper blade for my 14 Chevy Spark and they offered to replace it for me. Unfortunately, he broke my wiper arm and they didnt have the piece to repair it in stock. Fast forward a week (this is February so a working wiper would have been nice), I havent heard from them so I stopped by. The arm was in but they needed a special tool to pull the old one. After a total of 3 weeks the arm was replaced but now doesnt touch the top 3 inches of the windshield. Sigh...

mi
Review №35

Never had any problems here, theyve always been fair in their recommendations and probably a little more knowledgeable than other parts stores. I wish theyd expand and have a few more tools,etc but thats something to take up with corporate lol.

Tr
Review №36

Its always nice to go somewhere or someone always knows what theyre talkin about

Br
Review №37

Very helpful either in person or on the phone. Ive stopped going to other Auto Parts places. This is my go-to!

Sc
Review №38

Great location.... although this location often seems to be out of stock. Thus having to send me to another location if I want the particular part.

cl
Review №39

Always gets me what you need!

St
Review №40

Still the best.. I wouldnt buy flowers anywhere else.

Ma
Review №41

People were helpful wow thought them days were gone!

Pa
Review №42

Jake and Jay went above and beyond for meToday.. Thank you so much for everything.

Ja
Review №43

Great service, very friendly staff

ke
Review №44

Friendly people clean store and able to get in and out

Mr
Review №45

The employee was amazing! He dropped what he was doing to help me and listen to every question I had and had some good answers plus very friendly.

j
Review №46

Good place for parts they will deliver in some cases to your shop.

Em
Review №47

Always have what I need at a good price - to - value ratio. Helpful staff that knows what they are talking about.

Ry
Review №48

The staff at this store dont really know what there talking about. You have to show them the difference in parts. Id rather go to a different auto parts store

S
Review №49

Great! Knowledgeable stuff! Thanks guys!

An
Review №50

With these sub-zero temps, I had a feeling my trucks battery needed to be checked. So, I stopped into this store to have them test it for FREE. Low and behold, my battery was 130CCA out of 800CCA...Whoooooaaaa! This team was very helpful with getting me back on the road safely with a replacement battery! Thank you!

Ja
Review №51

The staff was very helpful, prompt in service, and friendly. The store was clean and well stocked.

M
Review №52

Very professional the staff helped me out a great deal

De
Review №53

Waited at least 10 minutes before someone finally helped me. Was lied to just to make a sale. Walked out and saved $14 by going to a different store.

Ka
Review №54

I needed to get an engine code check done so took my car to southgate auto zone.. is was lightly raining out any they informed me they wont take the Code Checker(PDA sized tool that stays inside the car) in the rain.I then went over to southgate advance auto where i was helped by Robert who not only checked the error code for me, proceeded to listen to my issues and offer more help/advice as well as check my battery and alternator.Tldr; I will not be going back to autozone anymore.. advance auto in southgate treats you right!

Ji
Review №55

Very knowledgeable always able to help out.

Wi
Review №56

Fuse for my car

ma
Review №57

Great store and both Larry and Vonn were a great help and knowledgeable, glad I stopped in because I got exactly what I needed. Thanks!

Al
Review №58

Probably the best auto store around, very helpful, the guys know what theyre doing.

Ry
Review №59

Ive stopped in numerous times, and each time the employees have been very helpful

Ed
Review №60

Installed new battery for stang. Very happy

Ji
Review №61

Always able to help. The lady here went out of her way to help me find a part I needed.

da
Review №62

Great to get what you need for your car

Es
Review №63

Great they offer to help to put item on

Ch
Review №64

Typical Advance Auto, staff were friendly and helpful, they offer 10% discount for Veterans not sure if its a new policy but its first Ive seen it, would be nice if they advertised it a little more, maybe stickers or cutouts by the registers or something obvious.

tr
Review №65

Very helpful

An
Review №66

No staff there too help. Poor staff

Do
Review №67

The staff at this store is very helpful

Ro
Review №68

Very knowledgeable

br
Review №69

I always drive a little further to go to this one Advance Auto in Lincoln Park the guys just seem to be way to ghetto there with her answers and their attitude

Da
Review №70

Good prices.

Mi
Review №71

Good service

C
Review №72

Save money and order online

Jo
Review №73

They have everything I need every time!

Ga
Review №74

Had my item ready for in-store pickup

du
Review №75

Bought a battery and it was installed of free, they did good work.

Mi
Review №76

Great people at awesome prices

jo
Review №77

The service was helpful

Mi
Review №78

I hate when I have to go here.The guys do an efficient job of getting what you need .

Ja
Review №79

Go fast.

Ja
Review №80

Helpful and friendly staff

Ja
Review №81

Good. Helpful staff.

Ch
Review №82

Bob was a fantastic help.

Tw
Review №83

Knowledgeable, friendly, affordable

Ch
Review №84

Had the right stuff no one had!

Ri
Review №85

Very good staff

Bi
Review №86

Friendly staff like going there to shop

Ni
Review №87

Helpful staff, clean.

Ka
Review №88

Helpful, very friendly

Yv
Review №89

Always so helpful

Ro
Review №90

Friendly service

Je
Review №91

Auto p ad ets store

Ro
Review №92

It was okay

Cb
Review №93

Wonderful staff

ma
Review №94

Fantastic staff

Ja
Review №95

Fast service

Fi
Review №96

Great employees

Na
Review №97

Best downriver

Le
Review №98

Best service

Ma
Review №99

Very helpful

ra
Review №100

Helpful employees

Information
22 Photos
100 Comments
4.4 Rating
  • Address:13459 Eureka Rd, Southgate, MI 48195, United States
  • Site:https://stores.advanceautoparts.com/mi/southgate/13459-eureka-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 734-284-4128
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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