R4 helmet fell apart on my second ride, had to turn back for old helmet. Automated call says submit support ticket online. Did so and was acknowledged right away, over a week later nothing.... $350 helmet sits on a shelf and short season is almost over.. Not sure how to reply to a response but nothing in my spam only the initial email stating a ticket has been created and somebody will get back to me. I responded to that email with my name and phone number looking for assistance. Can that email be sent to me again? I cannot access the ticket either it says I am not authorized.

Currently snowmobile with the 509 Altitude II Helmet and the Stoke Mono Suit. Great quality gear!

Love my 509 helmet. They even exchanged a free shirt when I got the wrong size. Excellent customer service from these guys.

These are some really nice people. Just a heads up, they are moving to a new location in the Spokane industrial park.

I purchased a pair of 509 stoke “backcountry” bibs! First ride out backcountry riding with the stoke bibs the knee completely tore out of them. After 3 months of constant emails customer service barely responds and has yet to come up with a solution, they have explained that backcountry riding is not something they designed these bibs to have the durability against. I will never purchase another product from this company!I wear a 509 helmet, goggles, jacket, bibs, gloves, and bag and they seem to think a customer asking for a material patch to even repair a few hours old pair of bibs isn’t worthy of responding to in customer service inquiries!⭐️

I used my X6 ignite goggles for the first time yesterday....Excellent product, mine have the photo-chromatic lens which adapts quickly when riding in and out of the trees.

Sales crew is awesome. Makes for an easy smooth buying process.

Its a warehouse but it looks like employees there have fun.

Hard working, down to earth staff, and tons of the best snowmobile gear out there!

Good people, have their act together

Go talk to the gentleman at Haydays, totally disrespectful, absolutley rude, I will never purchase any piece of 509 equipment because of his attitude and action. Totally pushed me away from a large sale

Great people...cool gear

Nice people

Best gear!!

Love everything