I used Abra for a repair that I was paying out of pocket. I asked for the quarter panel, just above the tail light to be repaired/painted and the front fender painted. I received a quote for that work to be done. I agreed to the amount and took the car in. I got the car back in a timely manner, but the color seemed off. I was told that it was an old car and that the clear caused to paint to darken. I was told there wasnt much they could do about it. I was offered some money off of the job, which I took. I was willing to take the discount and be done with it even though I wasnt happy. Then, I was also told that my front fender wasnt fully painted and only touched up near the hood area. So, I really didnt get anything off of the cost of what was ACTUALLY done because my quote included painting the whole front fender. The body work above the tail light is not good at all. The crisp line thats supposed to meet the tail light is flat and rounded off (see photo). Also, I had to pull the emblems off because of the poor tape job they did on them and the fact that the 5 was not positioned correctly (picture of the tape showing behind the lettering included). They were nice folks and seemed like they were genuinely trying their best, but I wouldnt take anything there.

Went here for a repair after someone backed into my car and they did an excellent job on the repair. Went the extra mile and glued on a loose piece of trim, washed my windows and vacuumed the interior. Job very well done

They did an outstanding job on my car. Everything was absolutely perfect. They even vacuumed the inside of my car. I gave them five stars out of five. If you need work done, get it here!

Gavin and the owner helped me out so much with getting two new doors ordered for my car working with my insurance and the other company to get my doors wrapped. I will return if I ever need bodywork again because they were professional and personable.

Abra definitely goes the extra mile! In addition to doing great body repair, their customer service is outstanding! This is my second time to use them - I highly recommend Abra!

Excellent repair work after an accident. Car looked like new! Really good shop.

Wow. They do a great job at a great price. Had my car fixed there after it was crunched in traffic. They fixed it so good that I cant tell where I was hit. Thanks Abra Auto Body, you are the best.

My 2015 Porsche Cayman had suffered damage from colliding with a deer. Gavin and his team at Abra of Spokane Wa did a stellar job of restoring my Porsche to factory new condition! The parts installation, color match and finish are perfect. Im exceedingly pleased with how Abra restored my car! I highly recommend this shop to anyone who wants their car repaired to look perfect.

Super friendly and helpful! Darla & Gavin made what could have been a very stressful experience into an enjoyable chat with new friends. Getting an estimate for my repairs was swift and painless. Looking forward to coming back in for the actual repairs! Thanks, guys!

Great place. Starting using them in Marshall Minnesota 8 years ago. Since then I’ve taken 3 different rigs there. Darla and Gavin had great communication and no disappointment from either my wife or I. Will always recommend and come back to this establishment.

They do a phenomenal job. They also are quick to provide updates and keep lines of communication open from beginning to end of the process.

The entire team worked hard get my truck done late on a Friday when their entire phone system was down. They worked together to overcome those challenges and still get me my wheels to drive home. My truck looks fantastic! Almost better than new if that’s possible.

This company was fantastic! They were so timely and they stayed in communication with me the entire time my car was being worked on.

The folks at ABRA are very knowledgeable and found the best price for the part I needed. They were very friendly as well!

Amazing group of people. They do outstanding work and I wouldn’t hesitate to use them in the future!

The staff are friendly and welcoming, asking questions or voicing concerns came very easily knowing they would be received tactfully. I was able to view my repairs as they were made down am very satisfied with their work

Awesome service! Very pleasant staff. Would recommend if you need body work or a quote on body damage for your vehicle.

Great experience with Abra! On time and my car looks great!

Very professional and communicative. Also timely with work.

Definitely recommend, great service, professional and my car looks great again. They took care of the whole insurance process with no issues. I enjoyed the ongoing communication throughout the repairs process. Gavin and his team were great to work with. Nice people to do business with.

Chuck Buechner was great to work with and made me feel much better about the whole accident/body & insurance situation..

Very friendly staff and wonderful customer service. Gavin and Darla did a wonderful job of keeping me up to date while the repairs were being done. My car was done very quickly and they made it look like it had never been hit!

Did an excellent job on rear end body and fender work from wreck on my 2013 Sujuki.

The owner has been nothing but nice to me and gone above and beyond to work with me. I truly appreciate their time and would recommend to anyone.

Experienced, knowledgeable informative, helpful crew.

Great customer service and they work really fast and they keep you informed I highly recommend Abra

Car wasnt fixed correctly 3 times and terrible customer service. I had to take my car to a third party shop to prove to insurance that it wasnt fixed right then the shop had to do the work this shop was paid to do. If insurance recommends you to this location you would be better to choose any other shop in the area.

Amazing people 💕

This team will go above and beyond!! Only place we will go

The manager now is a total jerk. The lady who worked there before was very professional.

This place is great.fast and friendly

This is the first review I’ve ever posted about a buisness online. I felt it necessary due to how terrible and costly the service I received was. Like the other one star review on here, I also got my car back with shorted out lights and other parts broken that never should have been messed with in the first place. I’m not going to risk having them mess with my car anymore because I don’t trust they will repair things properly. Other reputable shops including dealerships have confirmed that issues were repaired in such a way that my car was futher damaged from the work they did. Customer service repeatedly made mistakes, failed to communicate accurately, denied, and argued with me. Truly the worst customer service I have ever experienced. With what should have been a repair, paid for by an insurance company, is now going to set me back a few thousand dollars. Save your time and money!

Did good work on the car no, complaints. But,the manager was kinda blowing me off when, I asked about a light replacement.

I could have not have asked for better customer service and my car looks amazing! I will use Abra the next time I need body work.

Sent our car to be repaired before it was even home bumper was falling off Paint was chipping off headlights were shorting out.....not a quality job horrible customer service

Car had a rattle when I picked it up, but they fixed it right away.

Efficient and friendly

Friendly place