Friendly staff. We werent approached before we were ready. Staff was blunt with how they dont need to lower prices to move cars with how the market is.Update: I purchased my car here, and got a warranty with it. Recently I took it in because the back seat belt got stuck, and I couldnt raise the seat once it was lowered. They were nice and courteous, but at the end of the day I wasnt told my Warranty through the dealership wouldnt cover any of the costs. I ended up paying 155 dollars for them to simply remove the back seat belt (currently still not usable, that would cost another $300+, but it does now allow the seat to lower and raise again) and removing the constant beeping from the backup camera. They also turned off the sensors when I did not ask for that, but I was able to turn them back on. I understand majority of the costs are due to the time and labor it took to find a clank sound being made each time I start the car. I was not overly worried about this, but I thought Id have it looked at cause I have a warranty with them. A warranty that didnt cover any of it. I also understand I should of read the fine print more closely. Had they been upfront about that, I would of simply asked to remove the seat belt like they did and be done instead of spending hours looking for a noise they wouldnt even fix.

The sales team and financing director Tyson know how to understand and acknowledge customers when being heard. They made a dream come true and made my family happy and can’t thank them enough for all their help. Thank you Larry Miller Toyota for your service and kindness.

Matthew Turner helped us purchase our new vehicle. He was so accommodating! Great customer service, without any pressure. I would highly recommend purchasing a vehicle from this dealership & especially with Matthew’s help. We are very pleased with our vehicle, Toyota obviously is a great product. We were willing to drive 2 hours out of town, rather than do business with our local Toyota dealership because we were so impressed by the customer service at Larry Miler’s dealership.

Luis and team made this an amazing experience for me. Stress free and all smiles! My first time purchasing a car on my own and I could just hug everybody at LHM Toyota! Thank you

I have to thank you guys for such an amazing car buying experience! I had a major part break on my main car and it will take a bit to fix. I looked to see what was available at a few different places. I was quoted so many different things but most places want a high down payment due to lack of cars in stock. I called Mike M Wednesday night to figure out what I needed to do. I received the information and did everything that I needed to. Thursday afternoon I received a call from Luis around 400pm with 3 different options. We got everything together and there by 445pm. By 700pm I had everything signed and keys in hand! The friendliest staff I’ve ever dealt with! I will recommend everyone to you guys! ❤️ thank you for helping lower my stress ❤️

Nick and Luis always go well beyond the call of duty. I have bought several cars from these two over the years and they never disappoint and this time was probably by far the best experience. They both knew my dream was to own this car and have wanted one for many years and they made it happen. I won’t ever look anywhere else for a used or new car as long as these two are at the dealership. Thanks guys for making my year!

I appreciated the salesman’s communication throughout the whole deal and the finance person’s willingness to answer any and all questions. Given how hard it is to buy a new car given the lack of inventory and paying a premium price for the car, Larry H Miller Toyota in Spokane does a great job finding a vehicle and giving a great value on your trade-in.

Matt Delgado is a great guy to work with. Communicates excellent and made me feel comfortable throughout the entire buying process.Everyone else weve worked with at Larry Miller Toyota as well has been great as well.Looking forward to taking delivery of my new truck in the very near future.

From start to finish the staff at LHM Toyota was simply amazing to work with while buying this vehicle. You could not ask for a better dealership to purchase your next vehicle. Every single person I came into contact with was friendly and courteous all the way from reception to financing to the service department. When purchasing your next vehicle definitely stop by Larry H Miller Toyota and speak with Trent B.

Matt, Mike, and Richard have been absolutely wonderful to work with. My husband leased his 2021 Tacoma from Matt. That was a painless transaction as Matt was on it from the first point of contact. We then had my mom go down to look and Mike helped her get into her Yaris. He made sure she was taken care of. Then we came in because I was upside down in my loan for my other car and I knew we would need a lot down to refinance so we decided to get a new 2021 4runner. Mike helped us order it and he even made sure we were able to see in one even though there wasnt any on the lot. Mike keeps me updated on the status of my 4runner and he has been awesome to work with. Richard has been the finance manager on all 3 and he has gone above and beyond. He has worked so hard at getting our deals completed and making sure we are getting the best deal possible. We will definitely be coming back. Not one has been pushy to get a deal. Awesome people.

Quick communication, very accommodating to needs. Happy car buyer (:

Though it was a long wait, due to limited staff, Ron our sales man was AmAzInG!!! I have never had such an awesome car sales men! I 1 million percent recommend him!!! Such a great guy, gave us a wonderful buying experience!! 👍🏼👍🏼

Once again this dealership is a complete failure. Two previous times with getting my vehicles serviced I had to take my vehicles back the next day because they forgot to hook everything back up or forgot to finish the install.Today I needed a key made and programmed and the the parts guy said that it would need to be programmed so said I would need an appointment with service. Got on the line with service to make an appointment and their appointments were a week out and would take an hour to program the key.So once again, this dealership is a complete failure. I honestly thought something as simple as a key couldnt be that hard for them. Apparently it is. I ended going to Lowes and had a key made there in literally 5 minutes from start to finish.I would strongly suggest to anybody to go somewhere else for service and order any Toyota parts online. This dealership was way better when it was Downtown Toyota because customer service with Larry H. Miller is absolutely the worst.

I got in contact with Shane K. Hes super helpful and very nice. He was our saleman when we got my boyfriends car. We went in looking at a few different cars, then I had found my 2017 toyota Corolla that I just love and had to have! Shane and the financial assistance we got was above and beyond anything Ive ever experienced. Sure I sat there for close to 5 hours but with the fantastic customer service I would do it again! They are helpful, knowledgeable and kind people! If your looking for a new or used car go to Larry H Miller downtown!! Best experience youll get.

Great deal on oil changes. Honest and good service. Nice hard working employees! They take great care of my beloved Tundra 👍

Rafael Salgado was a great help getting my new Highlander. I found my newsalesman and that is Rafeal.

Luis and Andrew were so awesome down at Toyota Downtown! Hooked me up with my dream car and made the process even easier and smoother than I could’ve imagined! Will definitely be recommending them!!

I don’t leave reviews often. This was my 4th and best experience getting a new car and I already have a Toyota from another dealership. These guys were awesome. Worked with us from a distance. When we showed up i think all was done in about 90 min. Shane (salesman), Nick and Tyson (finance) were all great. Fast and easy.

Jared Wahl was super helpful, he got me exactly what I wanted without having to haggle. Austin was amazing to go the extra mile to get me a 7.4% interest rate. Louis was also amazing with getting everything together quickly and the entire process was painless and efficient!

The experience was pleasant, my salesman Jared was very friendly & knowledgeable. The finance manager Richard was great as well, very personable and made everything work. Honest & right upfront, would definitely recommend this place to anyone looking to buy a new or used vehicle.

My wife and I went in August 1st to look at cars and had a fine experience overall until the last 30 minutes. I asked to get rates on a price point we were considering so I could see what the monthly payments would be. The salesperson printed out a car we were talking about but had by no means decided on, then he had me fill out and sign various credit application disclosures. At the end he wrote three signature lines on the piece of paper that had the picture of the car and the price breakdown, the last signature line by the final price and he asked me to sign. Of course I didnt sign and let him know we were not agreeing to purchase the car, which he full well knew. I didnt appreciate him trying to rope me into signing a contract to buy the car - but sometimes if a consumer is singing a bunch of documents theyll just keep signing almost without thinking. This was not a simple misunderstanding. My wife was also there with me and was surprised and unimpressed with what transpired.The last person I spoke to about lease options, Richard I think his name was was easy to talk with and relatable. Despite our overall poor experience, we followed up with them later that day. My wife saw an ad for leasing a new Highlander for a low monthly payment. The deal expired the next day so we called the dealer right away. My wife got on the line with the salesperson we spoke to previously. He was not very friendly and not helpful. He didnt know anything about the lease offer, and said he would email us details about it. He never did, and we simply took our business elsewhere.

Mike and rich where extremely helpful and fought like dogs to get my financing to go through in a payment I can afford and a vehicle I can safely transport my little girl. I’m extremely appreciative to how hard they worked for me. I would recommend LHM to anyone trying to get a handle back on there life and financialsThanks again very much guys for pulling one out of the hat for me.

This is my 3rd car at Larry H Miller Toyota. The staff are always super friendly, knowledgeable and ready to do the best they can for you. Great offer for my trade in, financing was great to work with. I had many perks thrown in. Best part was, I never felt pressured. Will definitely recommend and be back. Thanks guys.

Mike was super helpful and very nice to work with. I really appreciated him through the whole process of buying my first brand new car! My experience with Larry H Miller was great and I will be recommending them to everyone.

Mike and Richard made the buying process super smooth. I came in towards the end of the day and clearly one of the last customers however they didn’t rush and made sure I was taken care of. Thank you for the new truck!

When you spend a lot of money on a car it better be a good experience, and that it was! I was thoroughly impressed with the prompt and thorough service I received when hunting for my dream car. Go in and ask for Shane! He will share everything he knows and will go above and beyond to find the right match. Typically, the most intimidating part of this process is the financial aspect, but Tysen made the experience very personal. I was impressed by his professionalism and expertise in the finance world. You will be taken care of at Toyota Spokane!

This is the second vehicle I have purchased with this dealer. They are always very nice and helpful. I would definitely recommend Larry H Miller.

I can’t even thank the guys enough for all their help and support buying a newer car. They were so professional and kind during the entire process. I love my 2016 Chevy Equinox and can’t wait to start some new adventures in my new car. Thank you, Thank you, Thank you! Special shout out to Jarred who showed empathy and went above and beyond. You rock!!!

My husband and I had to look for a new car due to unfortunate circumstances. We came in with our 3 year old son and were met by amazing people. We ended up finding a car and in all of this process our son was being a 3 year old and crazy and everyone was understanding and also entertained by him. They tried to talk and play with him as he was asking everyone their name. All the people we interacted with were amazing, helpful, and understanding that this little guy was up way past bedtime and hungry. When I had to come back the next day for finish a few things everyone was talking to him again and understanding that he was bored this time and still a crazy friendly 3 year old haha. Wouldnt change our experience for anything.

I was treated very well by Luis and he was able to find me exactly what I wanted. Did almost everything from a far. I was able to come down that same day and sign paperwork with Richard.Im very happy with my experience with Luis and Richard. I wish I could only work with them and totally skip the sales people.

Took my Sequoia in for the Toyota Care service. They stated they rotated my tires but they didnt actually. They did this to my old Sequoia once too. And when I complained to Toyota corporate, they said I would get a call from the Cust Relations Mgr at Larry H, but I didnt get a call. Id recommend marking your tires, and even checking your oil and filter to make sure they actually changed those too. Wish theyd have more integrity than that.

Loving my new car. Thank you Jared W. Such a devoted salesman.

This was the best experience Ive ever had at a car dealership! We did not have salesmen breathing down our neck from the moment we got on the lot, we were given the time we needed to make a decision as a couple w/o pressure and the employees had great people skills. Shane Kuykendall was our salesman and Richard Skordas was our finance guy. They both were rock stars and got us into the 4runner we wanted at better payments than we expected! We would definitely recommend and go back to this dealership.

Fair price and my salesman was so kind, going the extra mile of helping me get my older car home. The gentleman asking me to purchase the extended warranty gave a pushy energy and felt like a bit of a bully when speaking to me and I decided not to get the warranty because i dont like to be treated that way.

Have had our 2016 4Runner serviced for years by Larry H Miller. Recently we noticed issues with the paint on the car. Was told in 2016 (when the car was new) when we had a minor accident from the repair shop that the paint job was questionable. Took it to Toyota then and was told all is good. Took it to the service manager present day and was told my car is old and that I should have complained more when it was under warranty (mind you it was not showing signs then). I was curious if complaining more would have got me anywhere. The radio in the car had never been right since we bought the car, had been dealer replaced about 4-5 times. The final point we just had an after market one put in. The service manager tells me present day that issue has still never been fixed in 4Runners. A paint job should last longer 5 years you would think. (800) customer service express the same thing.Took it to our auto body guy he could tell me within 5 mins what was going on and the most cost effective way to fix it. Would think Toyota could have done that since apparently it’s a common problem with their paint jobs! Such a shame we really liked our service tech when we take the car in. The service manager/customer service has left a permanent sour opinion after dealing with this issue!

Staff are very pleasant and helpful. Questions are answered quickly and information is provided. I will definitely recommend this dealer to friends.

Amazing experience! Easy from start to finish and not pushy. Luis, Mike, and Austin were all wonderful to work with and I would highly recommend them to everyone!

Yesterday I went in with my boyfriend to look at leasing a 2022 4Runner. After having my credit pulled and bringing back numbers to finance, I reminded him I wanted a lease as it will be cheaper for me. He went back, spent 10 seconds with numbers guy and said “the factory had a fire a few months back and that caused the leases not to be less money” and went off making more comments about how they can’t change the numbers. My options were to spend 50$ over what I told him for a financed vehicle or spend 100+ to get into a lease. I know lots of people who have leases and never had a problem with leases. I will never go to the downtown Toyota!! They get a one for being able to get a vehicle sooner but customer service sucks!!!

This dealership is stellar! I would highly recommend buying your Toyota here! Thank you Larry for your exceptional staff!

All of the staff and sales were great! Very professional, and found the perfect vehicle for me, and a great deal on financing. No hassle, straight forward deal. I would recommend this team to help find a car.

This is the second time we finance through this dealership. Amazing service. These guys are great at what they do. They always take good care of us. We don’t go anywhere for financing. Thank you Larry H. Miller downtown Toyota. Thank you for always reaching out for anything we need, and for the follow up. Their lots have a lot of to choose from and they do their absolute best to get you in to the right vehicle your looking for. Thank you to Luis for all your help and to your wonderful team.

Andrew, Rafael, and Tyson helped me with my car. They were very helpful and made the buying experience easier. They are very knowledgeable crew.

Once again, Trent proved himself to be our go-to sales rep for Downtown Toyota. Can’t say enough about him. He gave us a great deal with no high pressure tactics. He’s a real asset and I will gladly recommend him to anyone looking for a car or truck. Bravo!

Took my 2019 Tacoma in for a fuel pump recall. Set the appointment online and dropped it off with out an issue. They finished on time and everything looked ok. The hood wasnt fully close, and had to pull over to close it. (no biggie) I would have gave them five stars if it wasnt for the up sale they tried to do when I check out. My truck was @ 30k, and I was told by the service advisor that I needed to replace all diff oil, transfer case and replace brake oil. I was also told that I needed a throttle body cleaning that was also recommended by the manufacture. (And made sure to All in told, it would be close to $1000 for their recommendations.After checking with my owners manual and online, the recommendation from the manufacture was only to inspect the diff, and transfer case. No mention of replacing the brake fluid or cleaning the throttle body. Now I get that all dealerships do this, but to me, this is difference between a three star and five stars review.

Getting our truck there was worth the 3 hr drive over because the customer service & quality they give was great! Unmatchable, thus far, in comparison to any other dealerships weve been to. Super happy w/our purchase, their honesty, & the ease of it all. Thank you to Luis & Eric, super appreciative

Larry H Miller got me in and out in the shortest amount of time its ever taken me to purchase a vehicle. They didnt BS me or waste my time with the down payment vs monthly payment games and didnt try to talk me up from the payment I knew I could afford. The environment was friendly and comfortable and everyone I met was professional but easy going.

The guys at Larry H Miller went above and beyond. Admittedly I don’t have the best credit. I was shot down by a few places. They not only worked with me but got me in a new truck. A little more than I was wanting to spend but they came way down from the original offer. It would have been 4 stars as I still have to wait to actually have my truck ( a week or two wait), but the customer service made up for it

Spent about 6 hours waiting to complete a trade in and purchase a new vehicle from this dealership. Trade in value was more then my loan. It has been 2 months and the large difference has not posted to my new loan. I have called the dealership many times and no answer on where over 7k dollars magically disappeared to…

Shane and Matt gave us excellent, hassle free service. I’d go with them again any time.

RJ was my salesman and Austin did my financing. I have to give them both a GIANT shout out for doing everything they could to get me in my new car. I initially walked away, but ended up coming back due to their hard work and dedication to getting me what I needed. To top it off they were both really great guys. Thank you both! I love the Jeep!

I had a great experience!! Matt Turner helped me get into a new Rav 4!! He was very helpful and patient! Such a great and clean atmosphere as well!

I unfortunately found this dealership as I was passing through on vacation and decided to have my Toyota Tundra routine service performed there on my way home to Western WA. For starters, when I was nearly home the skid plate, which was removed by the technician to change fluids, fell from under my vehicle (fortunately not on a busy highway). When I took the truck into my local dealer to have the skid plate replaced they let me know it had apparently not been tightened and that it appeared I had several fluid leaks, which was never the case before the service at Larry H. Miller. They cleaned up the fluids and asked me to bring the truck back in 500 miles. It turned out that there was only one leak, where the technician failed to replace the seal for the front transaxle. The rest was just spillage that wasnt cleaned after the service was performed. This was a nearly 1,400 dollar service that could have been performed much less expensive at a regular mechanic, but I put my faith in the dealership thinking it would be done right. After several attempts to connect with a service manager to ask that they cover the cost of having all the maintenance that was performed redone by a competent mechanic at another dealership, Ive received no response...only promises of a return call. Im worried that if the work I can see was so poorly performed, likely the same holds true for what I cannot see, such as the transmission service. My recommendation if you should be misfortunate enough to have your car break down in front of this dealership (and mine did not), have it towed to another one...their mechanic and customer care is terrible!

Great service! Trent in sales and Richard in Finance were great!

Great buying experience. They worked with me and my schedule to test drive and find the perfect car for my needs. This was the easiest most stress free car buying experience. I am so happy with my purchase!!

After a small oversight on my maintenance record, Jordan Martinez, assistant manager, took it upon himself to contact me personally and went above and beyond to bring this to my attention and we came to a very favorable solution. Thank you Jordan for the manner in which this was handled and for taking care of your loyal customers.

Parts charged just under $500 for a 12 volt lead acid car battery, this is second battery that has died in a car under 5 years old no warranty.

I had a very specific trim Tacoma that I wanted and Kyle worked tirelessly to get it on order and kept me up to date as it got built and delivered. Tyson then left no stone un-turned to get me at the payment I wanted. 100% would recommend.

I was very disappointed. After paying $300 for detail service, I received a car wash--and not a very good one at that. Previous details have repaired minor scratches--not here. Im done with LHM Toyota. I take very good care of my car, and Ive had detail service in the past--elsewhere--much better, and less expensive. Im definitely done with this company.

Absolutely great place to do business! I had family on their way to Spokane and their vehicle didnt turn back on after stopping for dinner in Moses Lake. They asked where to have it towed to on a Friday night and taking a chance DT Toyota could look at it Saturday I suggested there.What a great experience. It was the started as thought, but the store was absolutely wonderful to work with. They fit it into their schedule Saturday, communicated so well with us and it was fixed by the end of the day. The price was more than fair and significantly less than what we thought it might be. We are raving fans- Thank you!

The team is Always professional. Luis is always so attentive and thoughtful in his approach to finding the perfect vehicle for my family. This is the second vehicle I have bought from this dealership and I highly recommend them at all all levels in terms of service, sales and overall customer experience.

Service department review: Dependable. A feeling of confidence that Im going to be told what maintenance is due, and if something else has come up, what we need to do about it. Chris Jamison has always been a favorite, but all the service reps have been great.

It was really good working with Larry H Miller downtown Toyota our salesman was awesome and finance guy was phenomenal. The truck wasn’t in yet but came in the next day and I don’t know how the rest of the delivery will go but I’m assuming it’ll go great because everything else has with them. I would suggest here over any other Toyota dealership in Idaho and Washington.

I went about getting my car in an unusual way. I found the car I wanted through Carfax but I was a few states away and couldnt get there right away. They were able to accommodate my situation by showing the vehicle to a family member, and was able to lock in a deposit to hold the vehicle. I got a fantastic financing rate through them, and very informative on the extra benefits I would have access to.

We have bought three Toyota SUVs from LHM. We love the service they have been given us. From took care of us on all of the repairs to helped us find our newest 2020 Toyota Sequoia. Thank you LHM team. You guys are great!

Waste of time. Was under the impression everything was going smooth till they wanted to be shady at the end. Definitely won’t be back!

Had a really great experience. Andrew was super helpful and I believe he got me the best deal on my trade-in and the car that I purchased. The finance department was also very nice and made me feel comfortable the entire time (I cant remember his name!). Super happy with my experience and happy to be a part of the Toyota family.

One of the quicker processes I have been a part of to trade-in and purchase a vehicle.

Trent was super smooth to work with. I knew what I wanted, and he spent no time trying to push off current inventory as close enough. The entire process was quick and painless. During this process, I had reached out to multiple dealerships in multiple cities and states to get what I wanted. The same song and dance about low inventory was said by all other dealerships as if they were reading off the same script. I was very upfront to all that I was willing to wait to have one ordered and delivered. Instead, they all tried to push current inventory or used vehicles that comically cost more than new. Trent listened to what I wanted and made it happen. I am glad to see he did not join the covid cop-out, as I have coined, throughout this pandemic and continues to find avenues to make things happen. Figuring out ways on how he can make it happen as opposed to making covid-excuses on why he cant. Thanks Trent and all involved at Larry H. Miller!

This was honestly one of the best experiences I have had at a car dealership. I would definitely recommend.

I felt a lot of pressure being there, the guy were pretty forcing and made us a choice impatiently and i had to bought the car.But the guy who showed us was really nice guy tho.

Jared at Toyota Larry H Miller helped us today. Great service and attitude. 5 stars for Jared.

Jordan in the service department was so great. My appointment was scheduled online and apparently double booked his time. He was kind enough to fit me in and dig into my car and fix a few minor things he came across. He was very nice, professional and knew his stuff. This guy deserves a raise yall! Thanks Jordan!

I got in a pretty horrible car accident and needed to step into a another vehicle all the gang at Larry Miller stepped up big-time to put me in a very comfortable vehicle. This is my fourth purchase of vehicles from Larry Miller and Im very content to be a part of their family.

*UPDATE: the GM, while challenging to get ahold of, did take care of the situation with the extra mats and apologized for me having to go to the dealership twice to get this handled properly.*I love my new car, but my experience wasnt great. It started out good, with my original sales person (who suddenly left) but didnt end very well.Positives:* Finance guy was quick - when we finally met with him* Love my carNegatives:* Poor communication within the company resulted in my paying for an extra set of floor mats I dont need* Can only assume poor communication was also the reason I paid for 4 windows to be tinted, was told only 2 were tinted, and when asked about this discrepancy twice, was not given an answer* Spent nearly 5 hours at dealership (there HAS to be a faster way to do financing?!)* Overheard manager talking to several different people (employees?) in an aggressive tone (unprofessional)* Left dealership feeling very empathetic to the salesperson who got stuck trying to help me try to figure this stuff out today, but overall pretty disappointed

Excellent service. No issues at all.

Im very disappointed with this car lot. My dad has purchased a few cars from here so I scheduled an appointments yesterday to look at a Camry today and they sold it….even though I had an appointment to look at it and the sales man said he would have it ready for me to look at. He didn’t even message me to let me know he sold it I had to message him asking if he sold it cause I happened to look at the website before my appointment and the Camry got took down. Very disappointed.

Great experience! Mike P was a great and helpful salesman. Unlike Parker Toyota, Mike followed up with me and was very patient with me. Would definitely recommend to a family friend!

Very friendly and thorough! Thanks

Very honest & turned me on to a super car....we made the deal.

Tom was AMAZING.Went in and fell in LOVE with a vehicle, the price was a little out of my budget so I decided to walk away.Tom kept in touch with me the following days, updating me on new inventory and answered all the questions I had.He even ended up working with me and got me into the vehicle I originally fell in love with!!The process was so smooth! I felt comfortable each time I was at the dealership and not pressured in anyway! Would recommend him to anyone!

Our sales representative, RJ Soliz II, listened, considered our goals, needs, and vision, and then guided us to find a vehicle that checked all our boxes. He was patient, helpful, and attuned, making the decision and buying process smooth.Also, Austin Cunningham, was articulate, professional, personable, and patient as he led us through the finance process. We especially appreciated that he seemed happy to answer all our questions in a way that made the process make sense.Thank you, RJ and Austin, for an awesome buying experience.We highly recommend you visit LHM Downtown Spokane for your next vehicle.- S. Olson

Great experience. They made it easy and painless. Huge thank you to David, Steve, Trent and Michelangelo!

Our salesman Andrew Heinemann was the best, thorough and patient. No pushy salesmen which was great. Definitely will buy from them again.

Our salesmen, Jared and Matt (Jared actually sold us on the car, but was off when we returned to sign papers, Matt walked us through the papers) were great - no pressure, easy to ask questions of, etc.We did ask about an extended warrantee and thought we were told there was nothing for a previously owned vehicle; but when Austin came with all the sales paper work, he included an extended warrantee option - but now we had no time to think and discuss (we were paying cash, and it took over 150 minutes to purchase!), so we left without the extended warrantee (Austin did allow us to sleep on in and comeback in the morning; it seems that any time before the 7-year, 100,000 mile warrantee is up should be fine, too).

Great service and were really helpful especially with me being a first time buyer

Jared was very helpful and knowledgeable he made the process my decision and helped me the whole way through!

Ron G. Is the man you want to see.Honest man and a great human being.

They were incredibly helpful and nice. I interacted with Shane and Tyson for almost five hours while getting everything done to get my new car.They joked around and were just awesome the whole time.I highly recommend coming here for your next Toyota.

I have always brought my RAV4 to be serviced here and will continue to do so. Jordan Martinez has helped me the last few times and always does a great job. I can not speak for the sales staff, as I have never purchased a vehicle here, but the service department is wonderful. I would highly recommend them to any friend or family.

The people were very polite, not pushy, very patient, and extremely helpful, and answered any questions I had.

Matt Turner made my experience go very well and smooth.

Awesome, Ill be back! Outstanding service!

I worked with Dmitiry and he was very sweet. I had a good experience buying my 2018 Toyota Rav 4. I trust all the cars that come through here and Toyota’s are the best.

I had a wonderful experienceThe staff was wonderfulVery helpful 👌 thank yall 😊Very happy with my trade

I recently bought a car from Ron Girkins at Larry Miller. Ron stayed late to make sure that I had what I needed and wanted. Both he and Tyson in financing made sure I understood each step and was comfortable.

Friendly, professional service. Handled a drop-in vehicle service request quickly.

Worst customer service ever they lie they dont care to help or understand you Im done with this place Ill never ever buy a car from them.

Matt Turner was amazing!!! After a long long day of sitting there in this fine establishment he successfully worked his magic with the rest of his team and got me into a GREAT car for a great deal!!! My sale was a little extra complicated but he made it happen and I am eternally grateful for his hospitality, great conversation, and knowledge!! Thank you Matt 🙌🏻🥰

Brit is the best ever. Listened to what I wanted and delivered beyond my expectations. She has what it takes to make you a customer for life. Like she said, Welcome to the family! Its my first Toyota but it wont be my last.

I am editing a previous negative review I left for this lot. After not purchasing a vehicle here a few months ago, I reached out to the manager who left a reply to my review. He asked if Id be willing to give them a second chance and was very gracious. He paired me with an excellent salesperson today, who went so far above and beyond what I expected. She spent the entire week looking for exactly what I asked for. She had 5 cars ready for me as soon as I pulled in, a couple days early no less. When my daughter decided she didnt like any of those cars, rather than get discouraged, Brittany pushed right on through and found my daughter the car of her dreams. Not only did she find a car my daughter loves, but its one I feel safe letting my 17 year old drive. She took both our needs into account and brought everything together in a stunningly beautiful Corolla. Daughter gets the flashy bells and whistles, I get the peace of mind of her driving a Toyota. They filled the tank and washed it again before she drove it off the lot, too. I am so pleased that Scott reached out to me, and Im very happy with my decision to follow up on that. Alex, the finance guy, was also great. He laughed and joked with us, and even gave us a new joke saying we were thrilled with and it had us in stitches. Do yourself a favor and go see Scott, Brittany, and Alex at Larry Miller Downtown Toyota.