Professional, knowledgeable service writers. Excellent customer communication. Technicians accurately assessed my problem, identified the solution and ordered the needed part. Got me right in when the part arrived and got me underway in a timely manner.

Great customer service. They do a good job taking care of my Subaru. Always clean inside and out when I get it back. Love it!

Great service the people who work there are very helpful and professional would go there for parts anytime I need some

Routine oil change.Friendly staff.Quick service. 👌

Great service. Was in and out in 40 minutes for an oil change and tire rotation.

I expect to pay more at a dealer repair shop, but wow do I feel like I’m getting price-gouged here. I’ve needed a couple repairs done this year, one major, one minor, and both times they quoted me prices that were twice as expensive as an independent shop. I ended up going elsewhere and saving a ton of money. They also exaggerated the urgency of one of the repairs which feels very dishonest.

Fast, efficient service. Very professional. Excellent coffee while you wait.

Terrible!!!DO NOT DO BUSINESS WITH SPOKANE SUBARU.TRIED TO COLLECT AN EXTRA $2,000 ABOVE WINDOW FINAL PRICE.SCAM-SCAM-SCAM

The service is always good.

Visited to have recall replaced and oil change, while waiting. Waiting room was mostly arranged for virus protection, and work turnaround was faster than scheduled. Car was left clean. Customer service person was very helpful.

Subaru certified service protects your new car warranty. Good communication from friendly staff. Fast work on recalls and routine service. I highly recommend.

I would say this sevice dept is top notch when it comes to the customer service side! I have 4 trips experience and they were all equally good at this. Nothing extraordinary in regards to personalities however everyone seems friendly enough. They address issues with a sense of urgency which as the customer is always nice. I have always called ahead so not sure if it is why but I am usually in and out with 15mins usually 5 or 10 and I leave in a rental! As for the mechanical side I can not give too much as they are still searching out the issue with my breaks. I will update if need be but for now I am going to assume they are pretty dang good! Definitely VERY satisfied and will continue using this service dept for years to come!!!

Always good service

Everytime I go in I am welcomed with smiles and someone willing to help. I never feel taken advantage of being a female and not knowing much about cars.

I love Spokane Subaru. Always so nice and helpful.

I went in because I got a recall letter and they did the job pretty quickly! They had some great complementary coffee and popcorn in the waiting room, there is an area where kiddos can play with toys and lots of space to pick a spot to sit at and there was also a TV which was playing News, I had a great experience and to top it all off they gave my car a nice rinse! Great place.

They were quick, efficient, and fair

Great place to buy a subaru not the best place to get them serviced. Complaining doesnt make a difference, they treat you like your stupid, especially if I send my wife in. So now Im stuck taking a brand new car in for warranty service and oil changes. Might try autonation I heard theyre more professional

Very sketchy service department, theyll do a recall mandated by Subaru, which in my case caused $750.00 damage to my cars engine!THEY TOOK NO OWNERSHIP OF THEIR WRONG DOING! Just several REASONS IT WAS MY FAULT!Not only that but felt the need to try and charge me for an o2 sensor that had already been replaced! I WAS TOLD WELL THAT COULD BE AN OLD CODE! FYI TECHS A SIMPLE LOAD TEST WOULD HAVE MADE SURE IT WAS NOT BAD, but one would only do that if they truly were CAPABLE OR CARED! This demonstrates they dont. Im not a tech but was able to diagnose problem. WITHOUT A COMPUTER HOOKED TO IT! That was $260.00 I saved myself from theses SCAMMERS, FYI $66.00 part and 15 minutes to replace. I heard in my more than six hours at the dealership, other customers convinced to buy a $33.95 filter, cost $12.00 ANYWHERE ELSE, and again just a few minutes to replace. $22.00 for time seems UNREASONABLE!THIS IS A GREEDY GROUP, OH THATS RIGHT.. . MAKE AMERICA GREAT AGAIN! KEEP ENDORSING THIS BEHAVIOUR SO SHAREHOLDERS CAN KEEP IT COMING IN, SHAMEFUL!My voice is nothing.Opinion is only counted if you have enough POWER! IM sure it just falls on deaf ears!NEVER AGAIN, DONT TRUST THEM DEFINITELY GET A SECOND OPINION!

Give this place a try when you need service on you vehicle. They do a really good job and the staff is polite and very helpful.

Efficient, respectful, complete.

Rude customer service

Great customer service!

Great folks!