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Ziggy’s Home Improvement - Northpointe
620 E Holland Ave, Spokane, WA 99218, United States
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Ziggy’s Home Improvement - Northpointe
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Ca
Review №1

Everything went good. Service was good. Told us some tips on the project we were doing. Friendly workers, they grabbed everything for us. Got us everything we needed right away. Loading the metal roofing on the trailer was a different story, guy seemed to know little to nothing about the fork lift he was operating, took him dozens of times to fix how he out it on the trailer and ended up damaging some of the sheets in the process and damaging the end of our trailer aswell. Not too bad but still damaged it. They needed up giving us a few extra for the ones that he damaged. But other than that nothing too bad happened.

st
Review №2

Great help when chain link fence. Cut to length.

Da
Review №3

Got all of my fencing here, as well as boards for the raised beds.Better prices than the other stores, and the staff knows what theyre doing, knows their products

La
Review №4

Lumber can be slightly more than other big box stores but also carries different hardware that you won’t find at said box stores. Staff is always kind, mostly knowledgeable.

Ma
Review №5

Ziggys is like a old fashioned yet larger hardware store like a mini home Depot but the kind of place that you would be able to place a custom order for building supplies

Da
Review №6

They have always been very helpful and worked through issues with us and if you check regularly they have great deals.

Fo
Review №7

Store is great, the layout of the store is good, prices are good and custom service was good.

Jo
Review №8

The water/sprinkler/sewage plumbing section is awesome!!! I went to both the northside Lowes and Home Depot first but their selection had been picked through and the inventory was way down. Went to Ziggys and they had everything I needed and an abundant selection...go there first!!

Ro
Review №9

Great merchandise. Good customer service.

Ro
Review №10

Quicker, more convenient, and sometimes better selection than the other two Home improvement stores.

Da
Review №11

I want to thank Brian at Ziggies in Hayden. He went the “extra mile” to help us find exactly what we were looking for. I highly recommend Ziggies for their excellent customer service and high quality products!

Mi
Review №12

Helpful staff, plenty of parking spaces. Best hardware store in town.

Ma
Review №13

Very good store and extremely knowledgeable and friendly staff. Ill definitely come back.Oh and also they have very good price. Cheaper than the big ones

Ja
Review №14

Ive only had a couple not so great experiences with ziggys in my 20 years of shopping there which to me is not to bad. Ive had tons of bad experiences at the big box stores. They usually are pretty knowledgeable in all aspects of construction.

Ju
Review №15

Very Judgemental people!!! Absolutely disgusted. Will never spend a dime here!

Lu
Review №16

Cashier very nice and helpful, waiting to load my merchandise is ridiculous had to wait over half an hour, loading employee was not nice and in a bad mood

Ma
Review №17

Great service great employees great prices my deck is going to be awesome

Jo
Review №18

Best prices in Spokane and when you ask a question they actually know what you are needing unlike the box stores.. #supporSmallBusiness #supportlocal

Mi
Review №19

Great comp roofing source.More owens corning colors and cheaper than home depot. Load directly on to your vehicle. No brainer.

Sc
Review №20

Update.....just gets worse, after securing a quote for a garage build early February and being told bo hurry do to snow at delivery site,....when I contacted to schedule delivery and payment today,...I was hit with over 1500.00 in price increases. Now, that being said, Doug was aware I could have paid for this anytime as I let him know I was going with the quote as well as talking about the snowpack and road restrictions.One would think, that a phone call to say Hey we have a price increase coming up might have cone to a real customer relations salesperson?I might have to swallow it do to time restraints and hassle, however that was just the garage. An entire house package is most likely going elsewhere simply due to lack of service.If you must then shop here, but seriously consider whether they actually want your business vs other smaller and more customer concerned outlets.Extremely disappointing and dissatisfied

Sq
Review №21

Very nice but they just dont have the selection like Home Depot, but if your looking for 4x6 treated they have that and home depot doesnt.

ra
Review №22

Great place to get materials carvell was really helpful

Br
Review №23

Had what we needed with super helpful and knowledgeable staff!

Er
Review №24

I guess this place is more for contractors than homeowners.. They served us but it kinda felt like we were imposing on them. Sorry man didnt mean to trespass Ill try to avoid it in the future.

Is
Review №25

Fantastic local home improvement company. The staff is exceptionally knowledgeable and can help you get what you need for a reasonable price. Good prices on rough cut 2x4s. I would recommend checking in at Ziggys first before the big box stores.

Ch
Review №26

I feel at home here. Great staff you get to know them and they know you and your projects. They help from start to finish

Ch
Review №27

Love Ziggys. Always so helpful and friendly

Ed
Review №28

Becoming unrecognizable from your typical box atore labyrinth, must hunt someone down for help. Unforgivably and despicably the adolescent cashier insult ones intelligence by demanding you give up personal information or they will refuse aervice. If you value your personal information, shop elsewhere.

Ma
Review №29

Super clean. Really fast. Helpful staff.

Ch
Review №30

Good help decent prices.

Ky
Review №31

They never have what I need and the lumber is always warped.

Tr
Review №32

Best lumber selection in the region. My go to for wood pellets too!

Jo
Review №33

Great service and selection, not crowded, drive through lumber yard with loading help means you handle wood once AND you have help from one or more people. Why handle 83 2×4s twice when you can handle 40 ish once and drive off with 83.

Er
Review №34

Great prices. Great service. They even loaded loaded everything in my trailer. Sure beats the national big box stores.

Da
Review №35

Very efficient and knowledgeable. They quickly found what we were therefore, had to load it up and back on the road in less than 45 minutes.

Ca
Review №36

Always great information and help from the staff at Ziggys! True professionals

Ja
Review №37

We are building our own home and like using a local business. Ziggys has great selection and prices plus a very friendly helpful staff.

Da
Review №38

I spoke with a gentleman a few minutes ago over the phone about some vinyl fencing I needed that probably will need to be custom but he showed no interest in helping me whatsoever and he was very unknowledgeable

DR
Review №39

Its ziggy,s, YEAH ziggy,s... They have what box stores dont.. And a they have a better idea of what hard to find product you are looking for.

Mo
Review №40

Prices are good but youve gotta wait forever to get service. First wait in line to get customer service then wait in line for the yard. Wait wasnt terrible in side but the yard took forever. As a business owner time is money hard to waite in line for product. Need more yard help two guys in yard is not enough.

Za
Review №41

Awesome experience! Went with my friend. The guys in the yard work super hard to get the job done! Had a newer guy but the supervisor in the yard came to help out and was very helpful and insightful. Yeah ziggys!

Je
Review №42

Good place for flooring. Better service than the box stores.

Te
Review №43

I went to Lowes and Home Depot. Neither one could help me get an angled piece of lumber. I thought of Ziggys and they had just what I needed. Will go here first next time. The price was very reasonable and while I waited for the lumber to be cut, several people came up to me and offered assistance. Great visit!!

Je
Review №44

After we got the order staight everything was great! Very helpful store.

Jo
Review №45

The staff is knowledgeable and really care about their customers.

Ch
Review №46

Was great customer service and prices were close to competitors, loadout took some time but well worth it. I will never walk into Lowes ever again!

eu
Review №47

Quick and accurate. The staff was very friendly also.

Br
Review №48

Have not been there for some years, will be back

JO
Review №49

The customer service we received yesterday was awful. The man was a jerk and had an unwilling demeanor to help us find what we needed. The entire interaction was just awkward and uncomfortable, so we left as soon as we were able to. This was my first and will be my last time here.

La
Review №50

It was my first visit to a Ziggys Home Improvement. As I looked for the size of a board I needed a young man asked me what I needed. He said he has that size available. Walked me to the cashier. Very nice and knowledgeable. Store very clean and easy to navigate. Ill return to continue my projects.

Mo
Review №51

Young man that helped me load the trailer had phenomenal customer service skills Ziggy should be proud to have such a good employee. I dont remember what his name was that he was a very helpful young man

As
Review №52

I love Ziggys. I always choose them over Home Depot and Lowes. But they always have had very slow service. Their cashiers are slow and customer service is as well. I am still going to shop here. But It can get annoying when It takes me half an hour to buy a pex elbow.

Di
Review №53

We went into Ziggys for the first time to get (order) a shed on the recommendation of our friends. The service was great and the person who helped us was very knowledgeable, and able to answer all of our questions. One thing that amazed me was the sales man said it would be about 2 weeks because they have to build it. We got a call the next day that it is done and set up a time for delivery. Very impressed with Ziggys.

Ta
Review №54

Went to buy pellets.staff friendly helpful. Barely any wait time in loading and the guy loading the pellets was very courteous..made sure the pellets were far enough up in my truck for me to travel safely.

De
Review №55

Great customer service.

Mi
Review №56

Good ol mom n pop hardware n lumber👍👌🖖

Sa
Review №57

Great store especially Kelly! He should get top wage if he doesnt already

Do
Review №58

Dont waste your time. If you are not a contractor they have no time for you. Arrived at 11:00 am 08/24/18 to find out about bathroom remodel services. Four employees were working the Customer Service desk: one on the computer; one on the telephone and two in a private conversation. Even though we were the only customers at the desk we were never even acknowledged, rather studiously ignored. Lowes was great and they offer a Veterans discount!

Ky
Review №59

I was only in to browse, a friendly employee named Adam helped me find what I was looking to price out for a future project. I will definitely be coming back. What great service! He had just gotten there and was not even technically working yet and he still went out of his way to help me.

Hi
Review №60

I went into Ziggys last weekend to buy some wood fencing. I purchased treated 4x4s and 2x4s and dog ear fence planks. There was 2 young boys who loaded up the lumber. When we got home and unloaded. We noticed immediatly all the treated wood was bowed and had big chunks out of several sides of each piece. I was very dissapointed that I was sold reject lumber.

Ra
Review №61

Fast and friendly service is the standard. Went to pick up pellets for our stove and were pleasantly surprised to find that they still had snow shovels left as well. The truck was loaded quickly and efficiently and we were on our way in no time.

Sh
Review №62

Not enough help. Wanted to order carpet and waisted half an hour. Attitude was not great once I asked for help.

Ja
Review №63

The yard guys are fast and great when loading a trailer.

Su
Review №64

Good DIY remodel selection different than big box hardware. Less day to day hardware needs.

Bo
Review №65

I like Zigs. Been a customer for 30 years. My dad and uncle went to school with Vern and we all admire him very much. Best price on many items. Hooray for Ziggys

Je
Review №66

Great local business!

El
Review №67

I was selling my house and looked everywhere for chimney info. Adam was super helpful and answered all my questions! Highly recommend!

Bl
Review №68

I wanted to play my Wii but my cereal wouldnt melt fast enough.

Ni
Review №69

Had to get a new back door for my moms house

Ka
Review №70

Great prices, but the guys in the yard could bepre knowledgeable.

Ti
Review №71

Great team at the Northside Spokane Ziggys. Always ready to help with whatever project needs you have. Staff offer advice to save your time and money while maintaining a quality finished product.

Ro
Review №72

They have always treated me awesome when I go in there. Knowledgable with all their products and helpful answering all my questions. They have a large selection of products too from building materials, electrical, plumbing. Nice store.

De
Review №73

Ziggys is great!!! They quickly resolved an issue. Thank-you Doug in dispatch. Thanks to the young man who delivered my wood pellets exactly on time. All employees are very nice and courteous and treat you like you are a valued customer.

Al
Review №74

Good service.

St
Review №75

Great customer service and they take good care of you.

Ka
Review №76

Very helpful knowledge on products

Fi
Review №77

Good selection and great prices. Quantity discrepancies made things difficult and confusing.

Te
Review №78

Brax was super helpful and careful loading my truck!

He
Review №79

Tons of employees at the information center but none of them seem to want to help you

CJ
Review №80

We had major water and mold damage to our bath/shower- which necessitated tearing out the entire bathroom wall and the floor- so we decided to convert it to a walk-in shower.My brother does business here, and after talking with Jesse and Tom, I can see why.This is a first-time project for me, and both guys answered all of my dumb questions. Their expertise helped me figure out what Im going to need to put all this back together and have it look good- something my wife will appreciate!The estimate we received was reasonable- less than we thought it would be, which is always a nice surprise.In fact, were getting everything to finish this project- the walk-in shower, glass, window, plumbing, sink, all the lumber to replace the floor and the outside wall, and a few gallons of Kilz 2- for about $500 more than what Home Depot wanted just for their shower stall and glass assembly alone.I like to support local businesses, especially family-owned ones, even if it means spending a little more. After this, I will certainly shop Ziggys (yeah, Ziggys) whenever I have other home improvement projects. These guys ROCK!!!

Pe
Review №81

I have been here quite a few times and anytime I have checked prices they are on par or lower than Lowes or Home Depot. Also, they are local so I would choose them over the chain stores any day. I would have to say their customer service is consistently good. Also you get to drive to your lumber instead of having to wheel it out of the store yourself.

Ch
Review №82

Helpful staff, good selection.

Da
Review №83

Good service, fair prices.

wj
Review №84

Local, Vern made this business,Bummer when they got rid of the bulk screw bin

Pa
Review №85

Lots of confusion about quantities and locations.

Pa
Review №86

Had what I needed, but it took two people 10 minutes to find a single sheet of peg board, despite the bay number being listed on the sales order.

Ro
Review №87

Not to Attentive to shoppers who have questions

Ch
Review №88

Long line to get loaded, but very helpful

Br
Review №89

Costumer service is awesome... thanks ziggy for have great employees

Ch
Review №90

Great place

Je
Review №91

These people go out of their way to help you find what your looking for.They are very knowledgeable people.Ill definitely go back.

Sh
Review №92

Id rather shop local unfortunately you cant get any customer service. Seriously go in to buy flooring and only one employee can sell flooring which is which another customer. Waited awhile and decided not worth the waite if no other employees care to try and help. At least qt ho.e depot or lowes theyll call someone else to help with the product or try and help. Why has customer service disappeared at local business. Like they dont wanna hire anyone. Then you go to load and its just as slow.

Ma
Review №93

Great customer service

Ga
Review №94

Great Customer care. Quick pickup. I was very pleased with everything. Ziggys is a one stop shop. I got everything I needed to do an install of my egress basement window.

Ro
Review №95

Always helpful, a little short on help today.

Sc
Review №96

Terrible customer service, high prices, limited inventory

Da
Review №97

Knowledgeable customer service, eager to help.

ho
Review №98

My husband and I went in to Ziggys the other day because our well pump went out and we needed to buy a few things and get some info on replacing it. We spoke with John O. at the customer service counter. We only have excellent things to say about this employee...he was very very helpful and took the time to answer our questions and give us knowledgeable information. I think this guy needs a raise or at least some recognition. Thank you Ziggys and Mr. John O. I will tell all my family and friends about you.Dan and Honor Freiday

Te
Review №99

Purchase a dishwasher from Ziggys and asked NOT to deliver a floor model, (due to customer handling). When delivery was made, I got the floor model. I called them and told them I had a floor model, they said, how do you know? I said because the display dishes were still inside. They said We need those back!I should have learned. I also had a special order of metal roof and received the wrong lengths in the ordered size. I will always go elsewhere and tell my story to all.

Aa
Review №100

Great place and prices!!

Information
72 Photos
100 Comments
4.3 Rating
  • Address:620 E Holland Ave, Spokane, WA 99218, United States
  • Site:http://ziggys.com/
  • Phone:+1 509-467-4958
Categories
  • Building materials store
  • Home improvement store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:7AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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