They are on the ball. I joined because my faithful car of many years crapped out on Shari and I . The tow cost was a gut punch. Two more followed that. A tow truck driver told me about the benefit regarding a AAA membership. They pay for themselves the first time you use it. There are 3 different annual memberships. Look into it, I liken it to as a trapeze artist might think about a safety net. Dont need it until you do. THANKS FOR READING. HOPE THIS HELPS.

Pretty disappointed, Nowhere in their information, did it say theres a 5 day waiting period before your purchase is truly recognized. I purchased the premium/platinum level. Then I was told that until the 5 day waiting period was up, I was considered to be at the lowest level. I had my car towed 11 miles, before the 5 days were up, and it cost me $31. Feeling very let down concerning the extra charge. I couldve just called ANY tow service, and paid less. If anyone asks me, I would discourage them from joining. I am also gonna write a review on Google. Not a very pleasant one. Thank you, 😡

Ive always gotten the help that Ive needed and the staff is friendly. The map and travel book resources are invaluable.

Website was easy to navigate through, I have to go to actual office for what I wanted to do

It is really great when someone knows what theyre doing and this day and age no one cares and no one wants to help you AAA wonderful

They are always so nice

Good. A customer at Mister Car Wash secured the keys in their vehicle and required a locksmith. He arrived quickly.

After being a member for almost 16 years I have never had an issue this bad. Over an hour passed when I was told my window was sitting in 90degree weather no call or update till I call in

My Home and Auto Insurance Agent= Lisa!! The Best In The West‼️ I’ve Always loved AAA for all their Travel, Road Assistance, Maps Across Our USA, AND SUPER HOME and AUTO, RV and More Insurance- Simply Can Not Get A More Knowledgable, Quicker and Better Assistance All Around!! No Better Service For An Incredibly Low Cost Membership!!!! Lisa, at N. Division AAA, is THE BEST ALL AROUND INSURANCE AGENT ANYWHERE!!!! Above and Beyond The Call Of Duty, 👍👍‼️❤️‼️❤️‼️❤️‼️

Jerome assisted my family when one of our older vehicles unexpectedly wouldn’t start. His responsiveness was timely and he gave us updates through every step of the process. Upon arrival, he quickly addressed our issue (a dead battery) and even offered that we wait inside while he fixed it to get us out of the cold. After fixing the issue, he emailed over the battery report, recapped his work and filled up our tank with two gallons of gas! Jerome is the epitome of what companies hope customer service looks like. AAA is a great service but what makes it so great is the members like Jerome 😊 Thank you!!

Very helpful. All questions answered.

Fast and skilled. I was impressed and very grateful.

Great staff, very helpful.

Difficult tow. Club attached.Glad it was done safely with no damage

Locked my keys in my car... we have AAA and they sent out 3 different people to help me. I wasn’t thrilled about waiting an hour for someone to get there, but I don’t think they had control over how fast someone got there. They were very friendly and helpful. One of the companies chipped our window and they seem to be promptly taking care of the issue. However it isn’t completely resolved yet, but I believe they will pay for it. If I didn’t have triple A’s service that day I would have been SOL and probably would of had to break a window or just be stranded. They definitely came to my rescue.

Saved me so much stress when I broke down in the area. I live 3.5 hours away and knew nothing. Not only was the tow called (and thats a whole other issue in itself) but Holly was such a lifesaver. Helping with hotel and rental car. I have nothing but good things to say about her and her service

Jennifer Lindsley is super nice and helpful! She is patient and friendly! The store itself is well organized and clean.

My wife and I went in to AAA to book a cruise to take place in 2017. Lori was the agent who helped us and she is a rock star! She explained everything thoroughly and in simple terms that we could understand; helped us find the cruise we wanted; and booked everything quickly and efficiently. Every time we work with Lori, its simple and a pleasure. We will definitely be using her again!

Always very helpful.I have been a member of AAA since 1972. I have never been disappointed with any of their services

I recommend this company. CJ was awesome! We woke up to no heat and they were out here, within an hour and a half. Excellent service and we will use them in the future.

I’m from Oregon someone stole my aaa card out the mail box here in Spokane county so I have to explain myself every time I need them and they are amazing only reason haven’t got new card is because my parents back in Oregon pay for it but it’s ok

This will be our first river cruise so we had many questions and felt a little overwhelmed by all the details. Chris at the N. Spokane store is great. She is patient, answers every question clearly and gets it all done quickly. I trust her knowledge and appreciate her skills.

Sandy was wonderful. She found a way for us to make a very long trip with a minimum of plane changes and long lay overs. We left the travel agency feeling very satisfied and relieved with the help Sandy provided us. We look forward to working with her again on future trips.

Sandy was amazing! Always so helpful. She created the best vacation wedding package and took a load of weight off my shoulders. I would and do recommend Sandy at AAA to any & everyone who travels!

Used the travel agency to book a river cruise in Europe. The agent was very helpful and help us saved over $500.00 with our booking.

I dont know if it was specifically triple a Spokane however whomever I spoke to on the phone was VERY rude and made tons of accusations to my current situation and my need to utilize services. So I cancelled my membership

When I visited the north Spokane office I was treated very well with a very courteous helpful agent. She gave me various options to choose from and never pushed one option over another. They will have my business forever..

We actually enjoy our time visiting this AAA Store. We walk in and feel like we have arrived at a family gathering! Marie and Lisa are awesome!

I can always count on Sandy at AAA on Division St. In Spokane. Sandy helped me plan a month long vacation in Europe last summer that went off without one single hitch. She was even able to get me home when the wildfires got close to our property and I just needed to get back ASAP! She took care of everything! Sandy just made some arrangements for our travel this summer. I really enjoy working with her, always pleasant, knowledgable patient and professional, a tremendous travel consultant.

I have worked with Sandy Hoar for multiple trips, nationally and internationally, and she is so on top of things, so quick to think of all the aspects that I didnt think to even ask about that 5 stars isnt enough stars! Work with Sandy and you will be completely spoiled for ordinary mortal travel agents. Love her, love her, love her.

My travel consultant Sandy at the N. Division office in Spokane is terrific. Very knowledgable, very helpful and a very pleasant person to work with. She definitely has earned my travel business.

Helpful

Excellent customer service. The lady that sold us the membership did a great job explaining and answering our questions.

AAA left us stranded by the road, at 11 PM somewhere south of Potlatch.Ive been a happy AAA member for close to a decade. Use them every year for a jumpstart, or getting out of a ditch, or getting locked keys out of a car.I dont know that from a pure financial standpoint we came out ahead, but it was worth the security of knowing that if we got stranded on the side of the highway, AAA would help us out.The other weekend, we were in a Sprinter passenger van that hit a deer south of Potlatch, and needed to be towed.No problem, I called AAA.I was then informed that AAA classifies Sprinters as RVs.I explained this must be a mistake. We werent in an RV, we were in a Passenger van. You can parallel park the thing in a normal spot in downtown Spokane.But, (the operator explained) AAA has decided to classify Sprinter passenger vans as RVs, and I would need a AAA RV membership in order to get towed.Ok, frustrating, but I said go ahead and upgrade me to an AAA RV membership sp we can get out of here.The operator explained that I was welcome to do that, but that wouldnt come into effect for a week.After some back and forth with a supervisor, it became very clear that AAA had no intention of helping us out.Luckily, Mercedes has great roadside assistance, and sent someone out to collect the Sprinter and tow it back to the dealership within a few hours.Im now a happy ex-AAA member, for life.

The people at the N Division AAA office are great! Friendly, efficient, knowledgeable. Theyve given me great advice and wonderful travel tips.

Everyone was just great. And I also got my friend a A.A.A. Towing Card Because he was going out of town and I wanted to make sure he whould be safe. I also give 8 A.A.A. TOWING TO MY FAMILY MEMBERS FOR CHRISTMAS PRESENTSThank You.. Betsy Hendershot

They helped us get a Triptik going. Sympathetically. Raised concerns we hadnt considered.

Never in my wildest dreams did I think my picts would get so many views.

Wow no mattee where I am I can count on triple AAA. I live in Portland and I needed emergency service in Washington and like a flash they were there. So greatful to have AAA

Helpful and friendly staff. Needed domestic and international maps and AAA Tourbooks. Was offered help to plan international travel.

Excellent roadside service, a great way to plan ahead

As always Sandy at Northside AAA was wonderful. If you need or want to plan a trip shes your woman.

Shannon was so kind and helpful - thank you.

The representative was knowledgeable and efficient in ordering the Euros that I needed for an upcoming European trip.

Join AAA and you realize you need their service.

5 STARS Every time we have been to the office.

Their employees are simply wonderful!!

Always a joy to work with Jennifer in planning by travel.

Very helpful, nice atmosphere.

I phone to get a car rental paper work was at my house the next day great servicr

The agent was very knowledgeable, friendly, quick to respond and very helpful!

Great

Great staff and very helpful

Very friendly ladies there

Excellent assistance. Thank you.

Good service very friendly and professional

Good stuff

Waste of money for the premier RV membership. They will deny service any chance they get. Save money in the long run and just pay as you need services.

Hreat help and prices for travelling.

Wonderful, efficient friendly service!

Very friendly and professional.

Very friendly and helpful

Been a member since 1987

Efficient.

Great service!!!